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3 (Three)

3 (Three) Outage Report in Sacriston, County Durham, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at 3 (Three)

3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sacriston, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 20 hours ago
Newcastle upon Tyne Total Blackout 11 days ago
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne Internet 21 days ago
Chester-le-Street Phone 22 days ago
Newcastle upon Tyne E-mail 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • alltimeanja
    AJU - ๐ŸŒต (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today ๐Ÿ™„๐Ÿ™„๐Ÿ™„๐Ÿ™„๐Ÿ™„ can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork ๐Ÿ“ฒ

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldnโ€™t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • HesslewoodPaul
    Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport Iโ€™ve had no data since getting back to the North East today is there an issue with 3/4G

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • djmckee
    Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 ๐Ÿ˜ญ๐Ÿ˜ญ

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • alltimeanja
    AJU - ๐ŸŒต (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • Funstie
    Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • minkewales
    minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too ๐Ÿ˜ฉ

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport canโ€™t update DD details online. Go onto app and says I canโ€™t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they canโ€™t help but use have to use app, me: โ€œthatโ€™s shite as wellโ€ โ€œI knowโ€ cheers then ๐Ÿ‘๐Ÿผ

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hemsleykelly
    Kelly ๐Ÿ’™ (@hemsleykelly) reported

    @ThreeUK what is happening with the goroam service in the USA? Two phones on the 3 network, neither working!

  • deluxe_man
    Dave Cooper (@deluxe_man) reported

    @Cinister09 @ThreeUKSupport .... I'll have it instead if thatll help?

  • Bootmaster69
    Boot Master ๐ŸŒ‘ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ‡บ๐Ÿ‡ธ (but not Trumpism) (@Bootmaster69) reported

    @ThreeUK Is this the same "3" that cancelled my unlimited Data contract with free roaming in USA, Oz, NZ etc? The same "3" that said no roaming charges and then did exactly that. That's no way to repay a loyal customer who has now taken his phone and 4 family phones elsewhere, SHAMEFUL

  • AndrewS31725087
    Andrew Smith (@AndrewS31725087) reported

    @ThreeUKSupport Yes, correct postcode put in as just checked again in case Iโ€™d put in wrong (even though I had no signal) I should never have rejoined ๐Ÿ˜ท

  • Ricardoski41
    Ricardoski4 (@Ricardoski41) reported

    @ThreeUKSupport @eiecampaign Learn a lesson here @ThreeUK otherwise you will haemorrhage customers the word is out, your explanation is weak to say the least, we are in the worst period of the ruling class in government people need to galvanise and need support and you decide to shut down a social movement

  • ConlonFlay
    Conlon Flay (@ConlonFlay) reported from Fort William, Scotland

    @ThreeUKSupport The 4G signal is never great in Fort William (even though I know friends who get 5G) but in recent weeks even 4G is dire - as in not even usable speeds.

  • felehane4
    F E Lehane (@felehane4) reported

    @ThreeUK where can I send your wireless broadband hub now I've cancelled? Keep getting threatening letters from you about not returning it, but you haven't send the return envelope. I just want it gone. PS never get broadband from Three.

  • Coreythesaint39
    Corey Chamberlain (@Coreythesaint39) reported

    @ThreeUK why would you pay all that money to put yout ugly-*** logo on Chelsea's shirt? I've never seen a more hideous, unappealing, unprofessional looking logo in my life. You make Chelsea look awful.

  • OooPooLooMooZoo
    Seonaid MacKay (@OooPooLooMooZoo) reported

    @jonworsley0 @harriettbusby @ThreeUK I just joined from 02 and am going back as the coverage is so bad. Calls go silent all the time for a few seconds. This is in Glasgow and Edinburgh. Had no idea before I signed up.

  • Lovely_Lola_
    Rhiannon Jones (@Lovely_Lola_) reported

    @ThreeUKSupport Still nothing - spoke to a Three who said a DPD manager would call me to explain. They never called. Three have said my only option is to cancel my contract completely and start again. An entire week wasted, 3 days off work, 11 calls to Three, 7 to DPD for nothing. #poorservice