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3 (Three)

3 (Three) outages and service status in Sacriston, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Sacriston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 2, 8:57 AM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at 3 (Three)

3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sacriston, England

The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Prudhoe, Durham, and Chester-le-Street.

CityProblem TypeReport Time
Gateshead Phone 2 days ago
Newcastle upon Tyne Wi-fi 5 days ago
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Internet 7 days ago
Prudhoe Total Blackout 10 days ago
Newcastle upon Tyne Wi-fi 25 days ago

Nearby cities with recent reports

Newcastle upon Tyne

3 recent signals

5 days ago
Gateshead

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • bruceywells
    ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • minkewales
    minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • Icypixel
    Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • aspi80
    Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • dadeylfcdaft
    Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • OfficialDicka
    Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AliceBurke98
    Alice Burke (@AliceBurke98) reported

    @ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue

  • petermidgley
    Peter Midgley ☀️ (@petermidgley) reported

    Internet seems to be down in the SL99DH area. Thanks @ThreeUKSupport

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

  • HjRobins
    Harriet (@HjRobins) reported

    I switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • wynmorgan
    Wyn Morgan (@wynmorgan) reported

    @ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?

  • JeremyBaker2439
    Jeremy Baker (@JeremyBaker2439) reported

    @ThreeUK any chance you can fix the connection issues in the Manchester city centre...struggles just about everywhere now...

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    @ThreeUK terrible service on the 5G hub - thinking of changing!