3 (Three) Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 and NE3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Stone
(@enots27) reported
@ThreeUKSupport Hi would you have any idea why the data stops working randomly. This has been going on since 7th December. I have spoken to all levels of the customer services.
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AngstyJew🎶
(@That_Musician) reported
@ThreeUKSupport I find it impossible trying to get support. I would like to call and speak to a human voice. I had questions and I wanted to save my fingers the typing. #ItShouldNotBeHardToHaveCustomerService #ItShouldNotBeHardToSpeakToAHumanOnThrPhone
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AngstyJew🎶
(@That_Musician) reported
@ThreeUKSupport Is there a support number to call to talk about issues and resolving them? I’m in between two meetings and I don’t necessarily have the time to get into a shop.
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Michael Stone
(@enots27) reported
@ThreeUKSupport I can drop to 3g and it will work the issue is with 4g and 5g
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Faisal Habib
(@F_habib01) reported
@ThreeUK what the hell is up with the network today, I have dial up at work which is giving me faster speeds. Yet the 4G+ logo still persists next to zero bars.
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Callum Roxburgh
(@CMRoxburgh) reported
@ThreeUKSupport And what is that going to get me? The sort of bandwidth I was promised? A rebate on the service I have paid for that you have failed to deliver?
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Crist isn’t it over yet
(@Crissietoff) reported
@ThreeUKSupport I could get online yes - it was slow compared to the speed I had with Vodaphone
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ben Jobson
(@ben_Jobson) reported
@ThreeUKSupport thanks ill stick with my current 3g/4g router and current network then
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Ru
(@Ruairidh31) reported
@ThreeUKSupport Stop harrasing me or i will seek for counter actions. Just to be clear, 1) mis sold product, 2) terrible service, 3) constant harassment when trying to cancel. 4) terrible hasrrsemnet after cancelling. 5) 3 months after the contract ended, more harassment and threats.
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Stephen Radford
(@steve228uk) reported
@mcelhearn @ThreeUKSupport It looks like Apple might have actually banned a block of addresses from Three 😬 Got a new IP after cycling my router and still the same problem.