3 (Three)

3 (Three) Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle upon Tyne, England 05/28/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent 3 (Three) outage reports came from the following cities: Consett, Newcastle upon Tyne and Sunderland.

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City Problem Type Report Time
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • Stoddy75 Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England

    Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • fionaw24 Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

  • Funstie Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CKablooie Phil Davis (@CKablooie) reported

    @ThreeUKSupport But they are no different if you are a loyal customer to being a new customer.

  • ranahem Hem Rana (@ranahem) reported

    How long does it take to activate a suspended account and sim? 24-hours? 2 days, 3 days, a week? How long? A very #unhappycustomer here. Not to mention I’ve been a loyal customer for over a decade. @ThreeUK @ThreeUKSupport

  • picklefairy Kat #YouYesYet 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@picklefairy) reported

    Is there a reason why @ThreeUK signal is so non existent in so many places (where they claim to provide service) these days?

  • travelred Steve (@travelred) reported

    @sarahmufc93 @EE That sucks. Only advice would be don't move to @ThreeUK ,the only provider I've paid to leave mid contract when they couldn't provide a half decent signal outside... Advised me to turn off 4G on my phone as their 3G signal was better...

  • StevoSevern Stephen Severn (@StevoSevern) reported

    @ThreeUKSupport Dreadful speed on my phone (0.36) and my WiFi (2.73) yet nothing shows up on you network issues. Postcode CV32 6RW. What's going on?

  • Jack_Wharton02 Jack W (@Jack_Wharton02) reported

    @ThreeUKSupport my data isn’t working in Birmingham. Showing 3G but nothing loads, I should have 5G. Tried restarting my phone, taking out sim and resetting network settings but nothing is working. Can only get internet when connected to wifi

  • GBlankcanvas67 James black (@GBlankcanvas67) reported

    @ThreeUKSupport Anyone thinking of joining Three network don't bother they are the worst network going, I've spent over a year now with an unusable 4g network and a 3g service that's overloaded an still no news of a sate when it will be fixed from them!

  • sarahmufc93 Sarah (@sarahmufc93) reported

    @travelred @EE @ThreeUK Weirdly I was going to switch to 3 as Steffan is on there and he gets perfect signal! Didn’t want to chance it with anyone else.

  • ThierryTaylor11 Henry Taylor (@ThierryTaylor11) reported

    @ThreeUKSupport since arriving in Spain yesterday. My phone whilst connected to Movistar as a network hasn't been working at all, calls, texts or data. Despite my plan being unlimited calls, texts and data. My phone has previously worked fine in Finland 2 weeks ago. How can I fix

  • Campsy73 Campsy73 (@Campsy73) reported

    @ThreeUK Hey three - your website is down and I can’t make calls on my phone, nor can my partner. It says ‘your service does not allow access to this number’ What a gives?