3 (Three) Outage in Newcastle upon Tyne, England

@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

@ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

waiting in for my phone today,was advised would get SMS confirming time, nothing so far. So I call @ThreeUK ,they say date is now 28th even though email/SMS both state today,&to call DPD if i have any issues.Well it's not DPD's fault when they don't have the phone yet, day wasted

@ThreeUKSupport I phoned customer support and cancelled it over the phone

@ThreeUKSupport I don’t have a bill. I haven’t been a 3 customer for ages

Hi @ThreeUK can you tell me why I was charged £15.82 on 12 November when I haven’t been a 3 customer since September @ThreeUKSupport

Currently on the line to a very rude person @ThreeUK

@ThreeUKSupport No they said confirmed receipt of the device but that the pac code would just be sent to me “when available” to be honest they were quite dismissive on the phone. I appreciate I’m no longer a current customer but I’m not impressed.

@ThreeUKSupport NE1 4ST. Pretty much sums up your attitude that you can’t even be bothered to google the postcode for St James’ Park, as I just had to. Moreover, my friends on other networks don’t have the same issue on their networks that I have in yours. It’s gone on far too long - sort it out

@ThreeUKSupport Every other network and even some small networks like Sky Mobile are selling it.

@ThreeUK Please send me my pac code within the required 2 hours. Your customer service team on the phone have not helped me with this over the past week.

And advised to report to police via reporting site and network provider @ThreeUK so will be doing just that

@ThreeUK Another call with Three. Another poor experience. I gave notice 22 days ago. Called for my PAC code today, only to be told I need to give another 30 days notice to get one 👊👊👊👊. WTF

@ThreeUKSupport Your service in Newcastle on match days remains appalling. This has been going on for years now, totally unacceptable. Sort it out. I’d like a response to this.

@ThreeUKSupport pretty much no signal in the keswick (CA12) area for four days, apparently it’s been some time. Not really good enough to blame another company. Not the first time in this area either.

@ThreeUKSupport Hi, I messaged back in February asking why my roaming was appearing as disabled in the 3 app because I bought an advanced plan specifically because I wanted to use my phone abroad. Was told not to worry. I travelled to Spain last Friday only to find out that my roaming had never

@ThreeUKSupport I’ve had nothing but problems with 3 over the last 7 months. Can you give me a complaints address please.

@ThreeUKSupport hello, I'm not a very happy customer at the moment. I requested my PAC code 5 hours ago and was informed I would receive it by text within two hours of the call... and it is still not here! I would appreciate if you could send me this please.

@ThreeUK hello, I'm not a very happy customer at the moment. I requested my PAC code 5 hours ago and was informed I would receive it by text within two hours of the call... and it is still not here! I would appreciate if you could send me this now please.

@ThreeUKSupport Typical.. Not ideal at all and the Sony ZX premium doesn't appear on the list. So looks like a new network for me..

@Yorkie71 @BrianMaddenSite @KyleJohnsonTTGT My network @ThreeUKSupport is falling back to 3 in Ip332 at the moment 🙄I’d be grateful for 3G 😬

Never doing home delivery with @ThreeUK again

@ThreeUK do you have any plans to give your customers visual voice mail as the current system is a nightmare and very slow yo navigate.

@ThreeUKSupport Hopefully we can get around it then! Signal at home is essentially non-existent. I've been 100% reliant on InTouch.

@REALSgtBrdStk @ThreeUKSupport Loads for me but no SSL cert and is slow

@SarahRedsky @rosesandbricks @ThreeUKSupport @ThreeUK @pepperbackfish @BBCWatchdog @O2 do have a "charge to bill bar" which can be applied to Consumer accounts (not to business accounts) effective against #payforitscams. They don't normally refund victims and have same cavalier attitude as @ThreeUK. @EE are the only network to offer real protection.

They have now charged me an extra £25 on my next bill for sorting it out. Worst network provider I have ever been with, changing back to @ThreeUK ASAP.

@ThreeUKSupport just received message re end of support for InTouch app. This was major factor in recent move to three as poor signal at home but fine elsewhere. don't have compatible phone

@jlandpartners @AppleSupport I started to believe now that the quality of Apple devices sold by JL is questionable. When I was buying iPhone for my wife JL partner dropped box on the floor and offered it to me. Refused. I have iPhone from @ThreeUK and no issues at all. 2 of 2