3 (Three) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
-
Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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matt edwards
(@m4ttedub) reported
@tescomobile @ThreeUKSupport @ThreeUK say the 4.5% increase from them is for greater customer transparency?? I only renewed my contract in January
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For a Tory Free Scotland.....
(@fior_dhaoine72) reported
@ThreeUKSupport It's is a Home Broadband Huawei B535 Router, so I wouldnt be going outside the area with it. However I can get between 30-50MBs on my other O2 device (mobile ) in the same spot. Your transmitter is also nearer than the O2 one. So you need to have a look at your service here
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Zoe Scott
(@scott_zmscott) reported
@ThreeUK the network coverage is appalling as is your customer service. I have called FOUR times now to get the issue resolved and still nothing even after being sent a new sim card. As soon as possible I will be changing networks #3phonenetwork #poorcustomerservice
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Lee Whitlock
(@chocoboVII) reported
@ThreeUK Adult filter/website restrictions. I’ve tried 2 different banks to verify my age but to no avail. Your phone support has told me to go into your store with ID to prove my age. This is absolutely ridiculous. Any help would be greatly appreciated before I decide to switch.
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Tieryn -りー カレン
(@Tieryn_) reported
@ThreeUK Any help? Got a 3 phone yesterday, number due to move today but the text sent has two 44s in place of the 07 at the beginning of the number to be transferred. Will it still transfer okay? I can't make a new my3 account, register isn't an option just log in.
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cantonographer
(@cantonographer) reported
@ThreeUKSupport @threeuk would happily waste your time in order to dissuade you from filing a complaint. Spent about 2-3 hrs in order to get return of 30p overcharging. In reality if I had known this before - like Prince Charles said about banging yr head against a brick wall -great when u stop!
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport another month and another need to tether to be able to access my bills via a desktop machine. This is a workaround and worse than when you're NOT a Three 4G home BB customer. Please fix!
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Tamzin Spencer 🏴🇬🇧
(@tamzin_spencer) reported
@O2 @ThreeUK bringing you both in this to see if you can both help. I'm only on o2 my mother is on 3 I call her while I'm in town and still live with her my sister is 3 as well same thing with her. When I ring them both seperatly it says sorry can't connect your call
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Brian Whelton
(@brianwhelton) reported
@Random_Robbie @ThreeUKSupport Was hoping to not have to call, they try and force you to use online help, but the Java doesn't appear to load
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Tyne-lexy
(@tynelexyclarson) reported
@ThreeUK hi can I speak to your customer care team please