3 (Three) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (27%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Wallsend, South Shields, Consett, North Shields, Whitley Bay, Chester-le-Street, Stanley, Cramlington and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Jonathan Peat
(@Funstie) reported
from
Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fintan Stack
(@SayingNothing) reported
@ThreeUKSupport Hi Ali. M41 6PS. I'm fairly sure we are being barred from 4g and rerouted onto 3g. Last week the message was engineers were working in area, so we tolerated poor servive. Now says should be fine, but isn't. Thanks
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Aidan Kerr
(@AFK103) reported
@ThreeUKSupport Hello, 3 broadband customer here. Receiving speed so slow from Huawei router I can’t even open Twitter on the Wi-Fi, having to send this tweet off phone data instead. Can you contact me to fix this?
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Ammar Ashkanani
(@3mmar_q8y) reported
@ThreeUK @ThreeUKSupport Hey I’m aboard and for some reason i cannot receive calls with my Three UK number. I need to receive calls as my bank account is down and I cannot use my bank account !!
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Dave Lynes Photography
(@DaveLynesPhotos) reported
Wondering when the never ending saga with @ThreeUK will end that started 1st December and still hasn't been resolved. GIVE ME BACK MY MONEY YOU OWE ME.
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vic allen
(@allenandson) reported
@ThreeUKSupport need to cancel 3 mobile broadband ASAP, not fit for purpose, sold to me as ‘5G by start of feb 2020’ I feel like I’m on dial up, now my children are suffering because we can’t access the home schooling websites!!
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Alison Knox
(@knox_alisonknox) reported
@ThreeUK just wasted half an hour on hold trying to cancel a very straight forward contract. Advised I didn’t want to upgrade but put on hold for 20+ mins anyway then cut off! Just cancel it
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DJ Simon Matthews #MentalHealthMatters
(@DjSimonmatthews) reported
@bt_uk iv tried adding a mobile phone contract to my package as already have landline, broadband and TV.... But won't let me get a mobile? Bloody ridiculous! I'm with @ThreeUK and want to leave as they have terrible customer service. The phone is £26pm yet I'm already paying £90
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Lewis
(@halllewis20) reported
@ThreeUKSupport I’ve been on the phone over 40 minutes! Why is everything such hard work! How about you phone the customer that you have done wrong????
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Thomas Lawrence
(@MrTPike1) reported
@ThreeUKSupport Hi Scott, the £33 is because the your customer support got the pricing wrong on the monthly charge for my upgrade. I also didn't get my six months Spotify, which was part of my upgrade deal. I've spent hours trying to resolve this on the phone.
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Richie_b
(@richiegroobike) reported
@ThreeUKSupport I spent 2 hours asking 4 people a very simple technical question today. After getting no useful answers, I am wondering how I can talk to someone who has a vague idea of how your network operates (4g super voice only happens where there's 5g, apparently 🙄)