3 (Three) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Blyth, Wallsend, Gateshead, Seaham, Sunderland, South Shields, Chester-le-Street, Cramlington, Hebburn, North Shields and Rowlands Gill.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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Tom
(@Icypixel) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Paul Banks 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Andrew Miller
(@ReubenPeccable) reported
from
Seaton Delaval, England
@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Matharu
(@AiGuy101) reported
@spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?
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Chris Swift
(@swiftopher) reported
Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?
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ELab
(@elab49) reported
@ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them
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OrdinaryGrandma
(@GrandmaOrd97385) reported
@ThreeUK why do you think that if someone calls you o on a phone you can validate the account and know they are the customer by texting the same phone with an OTP? SO YOU HAVE PROVED IS THE PERSON ON THE END CAN READ A TEXT! INCREDIBLY STUPID! SECURE MY ACCOUNT PROPERLY
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Nick
(@Nick77100479) reported
@ThreeUK how long are you completely disrupting the signal in TF107FY , 4th day of no mobile signal , again !!!!
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amanda mcdonnell
(@amandamc38) reported
@ThreeUK Please can someone message me regarding my bill. The contact centre cant seem to help me
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Ele Longworth
(@ele_longworth) reported
@ThreeUKSupport i’ve had ‘no SIM’ since Thursday 5pm. Restarted phone, taken sim out cleaned it put it back in, nothing. No signal, no calls, no texts, no internet. How can you keep saying there’s no issues when there’s people complaining all over the internet?
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Monica Maria
(@MissMonique_M) reported
What’s going on with @ThreeUK lately. My network was down again today. Couldn’t make or receive calls! @ThreeUKSupport what’s happening? I’m seriously thinking of leaving you after a long time of being your customer. I couldn’t make a call today to book a doctor appointment!
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Aaron
(@NightWing443) reported
@iD_Mobile_UK @ThreeUK When will you be fixing the problem with Mobile Data not work it's very important especially when you are working
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Shanelle
(@Nelly921398003) reported
After your outage on 25/6 left me with no signal, costing me a full day of my business and missed client appointments. Now I’m being billed for things I didn’t authorize? This is the final straw—I’m on the verge of leaving Three for good. @ThreeUKSupport @ThreeUK