3 (Three)

3 (Three) Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE3 and NE1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle upon Tyne, England 09/05/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • Stoddy_running stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleZo92 Zoe Lawson (@LittleZo92) reported

    @ThreeUKSupport I switched to your I’d say about a year and a half ago and for the first year it was great, then it wasn’t ok for 3-4 months but the last couple of months have been terrible. If I move around the house or go outside in the garden the connection is terrible for calls/4G/3G.

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport can't get onto the website due to poor network coverage

  • knav2013 knav2013 (@knav2013) reported

    @ThreeUKSupport The issue is ongoing since Sunday (06/06). Chatted with support. I was told relevant department will respond within 48 hours. Now it's over 120 hours and I've not heard a whisper.

  • LittleZo92 Zoe Lawson (@LittleZo92) reported

    @ThreeUKSupport my signal has been terrible for1-2 months now 1/2 bars is all I seem to get, phone calls dropping out barely getting through. I switched to you to avoid this. Is there a reason I’m paying £40 a month for terrible signal?

  • BeardyTechie Paul M (@BeardyTechie) reported

    @SulBonito @stevelitchfield @ThreeUK I don't even get enough signal indoors to make a phone call or so sms, I have to use a femtocell plugged into my internet connection, so basically I am subsidising Three's infrastructure!

  • katydyers Katy Dyers (@katydyers) reported

    Yes, @ThreeUK, it IS misleading to send customers a message saying that their final bill would be £0 and then charge them 3 more times after that, then claiming only one of those is the final bill, even though NONE was £0, despite what you made your customer service lady tell me.

  • knav2013 knav2013 (@knav2013) reported

    @ThreeUKSupport I was eventually put through. But customer relations dept. staff member was slow in responding. Was so slow I had to terminated chat as it had already lasted 40 minutes. (2/2)

  • TheKeevillDead David Keevill (@TheKeevillDead) reported

    Phone stolen from locker at gym. I've blocked the SIM through @ThreeUK and have logged out of Google on my device remotely. Will that stop the thieves being able to access apps on there (Amazon etc) if they manage to get through the biometrics? Help appreciated!

  • VladimirRT nord (@VladimirRT) reported

    @stevelitchfield @ThreeUK Don’t try cancelling your contract if you can’t get a signal though, they’ll penalise you and then screw your credit score

  • naterogers9 Nate (@naterogers9) reported

    @ThreeUKSupport Answer the phone but it's total silent for about 20 seconds then will sometimes answer. But 9/10 i have to hang up and call back.