3 (Three) Outage in Bury, England

@ThreeUKSupport can someone get back to me regards to complaint 28178216

The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

@ThreeUK i keep getting someone else’s bill delivered to my address I’m not your customer and I’m certainly not Mr C Holt!! 🤬😡 #GDPR

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi, I have told one of your staff to cancel my contract which ends TODAY and they haven't cancelled it ! I can still use my phone. I wont be paying any extra because I now have another phone to pay for. Please sort this out. Thank you.

@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport Three systems are down again. what a joke

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

Can you please fix your internet!! @ThreeUK

Worst thing about @ThreeUK being down is I've had to resort to listening to the radio in my car.... How many adverts!!! 🙈🤦🙈

@ThreeUK seems to be back down again this morning......no data yesterday morning for 3-4hrs and now the same again this morning!!! Grrrrr, come on sort this out! 1st world problems, but the 1st world functions on data and mobile internet!!!

@ThreeUKSupport Still intermittent here in Manchester for data - sometimes none at all, and full signal / 4G showing...

The worst @ThreeUK !👎🏻

@ThreeUKSupport yo my phone has been on no service all day, do something about it

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@Lucinoone7 @ArrivaRRfailz @northernassist It's a better service than @ThreeUK this morning then 😁

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

Seems as though @ThreeUK and @ThreeUKSupport are staying pretty quiet about the huge outage today …

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUKSupport signal seems to be down in m24 had no service since last night

@BBCBenThompson @ThreeUK @BBCBreakfast Yup been down since last night, I need my mobile network as its critical for work , no updates at all from three themselves it's beyond a joke now

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

I hate @ThreeUK with a passion I hope their managers are having a bad day

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@ThreeUKSupport I live in Manchester and signal strength is poor where ever I go - clearly I’m not the only one experiencing this problem either. Oh and I’m using the IPhone XR

@ThreeUKSupport It says its 4g on the phone. But it's so slow that nothing loads. It's been like this since July.

Nobody told me that being with @ThreeUK would mean sacrificing the possibility of having signal. Ever. Anywhere

@ThreeUKSupport still having issues with how slow the internet is since tweeting you the other week. I don’t pay £60 for this. Sort it out

@CPWTweets @ThreeUK I never suggested otherwise but I’d be checking why Three are telling all your customers that you are ripping people off and not to get a contract through yourselves.

You better fix ur internet @ThreeUK

New iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸

@ThreeUK Keep Dreaming. I had to leave as no one was willing to help on yr 4G network around the UK is very very slow...

@ThreeUKSupport Anywhere around Torbay/ TQ1 1PX is the post code but surround areas are terrible.

@ThreeUK just rang phone line for some help ........waited 25 minutes then so embarrassed as I couldn’t understand the man on the other end - trip to a store it is then!

Good bye to the rubbish network of @ThreeUK and hello @giffgaff wow I can't believe it stayed with that company all them years . Nothing but Internet and signal problems time after time.

@ThreeUK If you only I could get a good deal considering the hassle with network issues over the last year. Customer service don’t really care in keeping the customer.

@Three_Is_Broken @ThreeUK Yep. Issue in my area notice (Ayrshire, Scotland) Been like that for months now 🙄 I’m switching to EE at the weekend. 19 years with Three. Shame as they HAVE been ok up till this year.

@ThreeUKSupport Yes but with no good deals I’m going to be looking at another network

@ThreeUKSupport worst company ever .... on call for 50 mins to try and pay to cancel my contract and usual they cut you off so you cant cancel...3rd time in 2 weeks

@ThreeUKSupport Again I re-iterated that I didnt request a PAC code. Both advisors reassured me that it was a glitch with three and it is resolved. But yesterday no service on my sim. When I rand customer services, I was advised to put in the new sim from the new provider.

@ThreeUK 50 minutes and counting on your phoneline just to return a phone. Absolute joke. Will never, ever use you again.

@ThreeUKSupport Hi Kirsty, according to that call centre I requested to leave. Three sent me a PAC code, I rang customer services and said I didn’t request to leave ( this was 2 weeks ago 06/11) then an advisor rang me to ask about my request for a PAC code on 07/11