3 (Three) Outage in Oldham, England

@ThreeUK @SamsungUK @SuperSaf @GadgetsBoy Yep and here it is. I’m sick of crap service from Three UK so I’ve left.

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

Hi @ThreeUKSupport, I have been trying to get in contact for the past 3 days. Live chat is always unavailable, even though it says it’s 24/7. I have tried to call this evening and you’re closed 😖 HELP!

@DjStylusUk @ThreeUK Them voda a EE shit 😂

3 network could be the worst network in the actual whole universe I swear.. you hit a main road and boom, no signal! Anywhere with people, no signal. Disastrous 😫😫 @ThreeUK

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn off 4G, have had very spotty signal, which has been particularly the last two weeks.

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn of 4G, have had very spotty signal the last two weeks.

@nunosilvaramos @MishaalRahman @VodafoneUK It's clearly all a marketing thing, their cheapest 5G included unlimited data SIM only deal is £23/mo (not a bad price actually, as I pay £20/mo with @ThreeUK for 4G), but that's capped at 2Mbps. But then they can claim they have the cheapest unlimited 5G plan at £23 of course!

@ThreeUKSupport last words i heard from your network was 8hrs ago! Disgrace and shambles of a network

@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable

@ThreeUK technical support has to be the most useless have experienced in a while!

@ThreeUKSupport I was offered a deal, yes, however it was more expensive than the deal you offer to new customers. I did take it out of convenience, but it may be worth considering customer experience in future when promoting deals through a third party.

@ThreeUKSupport I want to stay with you, but I don’t know why you can’t offer me a deal that you’re promoting through USwitch 😞 You say when I call that I’m a valued existing customer, but it doesn’t make me feel like one

Been trying to pay my @ThreeUK phone bill since 10am to get my services back up n running and they’ve had tech problems all day! 🙄😑😤

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

Hey @threeuk you might want to look into your in-app adverts, they’re asking me to upgrade me to *more than infinite data*. Unless Three broke maths, physics or similar. In which case carry on, my bad.

@JamesFrith re @ThreeUK ad using Henry VIII ASA advised me that due to ad and nature of complaint they contacted @ThreeUK immediately who took the ad down.

@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert

@SuzanneEvans1 @VodafoneUK @ThreeUK @VodafoneUK are the worst company I have ever dealt with, it will do whatever it can to make money and will likely use this as a convenient reason. I recommend you switch ASAP

@ThreeUKSupport When was the last time someone did field testing of the signal on Oxford Road in Manchester, through to Hulme. It’s horrific. Half of the commute is spent in darkness, working offline 🚌

@ThreeUKSupport when you upgrade your sim only package, not told you go from 30 day end to 12 month contract! Absolutely fuming, poor customer service, skipping important contractual information!

@ThreeUKSupport Customer support is like talking to a bloody wall.

@CostaCoffee sort out your tills or teach your staff to process properly @ThreeUK Wuntu offers! Poor service and overcharge eh

@VodafoneUK you think it’s ok to ring me to try and steal my from @ThreeUK this will never happen kindly remove me from you spamming process thank you 😜

@ThreeUK absolutely no help whatsoever from your live chat team just now. Not been able to use any data for 2 days. Was basically called a liar. Nice customer service there.

@Kate_E_7 @O2 - @ThreeUK are very good. But depending how far into the sticks you live. Maybe not. Never had a problem in towns and cities though.

@ThreeUKSupport I am having issues with the network. I am regularly getting call system failure. I am having to constantly turn my phone off and on to be able to make a call. Can you advise please

@ThreeUK I need help from #CustomerService from last 2h #ThreeUk server not working #help

@ThreeUK customer service is poor, can’t understand a word and not resolved my problem after three days.. not good

@BBCWatchdog Please help me with @ThreeUKSupport and @ThreeUK Customer Care is terrible. Insurance claims are shambolic.

@ThreeUK @ThreeUKSupport Shambolic service when trying to claim. Waste of money. TERRIBLE SERVICE!!!!!!!

@ThreeUKSupport Please help. Trying to complete a claim. Totally useless Customer Care. Disconnected 4 times. Losing the will to live.

@ThreeUK Trying to put a claim in for damaged handset. Customer Care atrocious, been disconnected 4 times, please help!!!!!!

@threeuksupport network is painfully slow today. Manchester M2

Ordered an additional plan from @ThreeUK, late last night. Got home today & the SIM card had arrived 👌🏼 Nothing to pay up front, website was quick & easy plus a £2 a month discount for already being a customer. Great service 👍🏼

@ThreeUK @ThreeUKSupport No problem :-)

Is anyone having any issues with their #iPhone’s as my 8 Plus keeps rebooting itself as well as crashing & it’s been doing this for a while @AppleSupport @ThreeUK @ThreeUKSupport @apple

@ThreeUK just to add my support to those calling for a return of the @CostaCoffee offer, it was the best thing about #Wuntu by a long way!

@ThreeUK here we go again!!!! what a tin pot outfit. Can’t get signal anywhere, can’t accept calls, go in shop and told “it’s rubbish isn’t it” and “come off your 4g” the 4g I’m ******* paying for. Diabolical setup! Never again with these absolute charlatans.

@ThreeUK ok so having exhausted myself complaining about piss poor signal for internet usage, it turns out I cannot even accept a ******* call now. The sooner my contract is done with this tin pot outfit the better. ******* atrocious.

@ThreeUKSupport M3 1he and anywhere around the M41, 1az area is really bad sometimes can’t even load google

Hi @ThreeUK @ThreeUKSupport just a query regarding speed and network. Recently I am not getting High speed on 4g anymore when near Manchester City centre, as soon as I go into the city itself it Jams up and lucky to load anything. This never used to happen but for past 12 months

@ThreeUKSupport I am having network issues... Need some support please... Don't have any problems at home, just this area which is my work location.

@ThreeUK Any plans to introduce visual voicemail on iPhone? Been with you for many years and it baffles me that it still isn’t available on your network.

@ThreeUK how do I cancel my ending contract please?

@ThreeUK @ThreeUKSupport When will I get phone signal in the OL14 and HX7 area? Around 17 hours without any coverage @ThreeUKSupport @ThreeUK

I’ve had no phone signal today. I’ve checked on the Three website and it says you’re “working on getting it fixed by 07 October 2018”. That’s completely unacceptable! I hope this month is free for the inconvenience. @ThreeUK @ThreeUKSupport

@ThreeUKSupport As does your customer service

Utter waste of time pre ordering my phone with @ThreeUKSupport @ThreeUK when you go into store, be shown your new phone (with your name stuck on it) but be told you cannot take it away!! Useless staff and rubbish service plus a 20mins waste of my time!

@ThreeUKSupport WOW you really have no shame when it comes to customer service do you. I’ve called 333 and I’m being spoken to like I’m an inconvenience. I have no trust in you. Can you please resolve this before I have to escalate it to the ombudsman?

@GettinTwitta @ThreeUK Usually we don’t complain about 3, but this time it was really bad. We took it (SIM hot spot) to have internet everywhere on our hols, and we been surprised at how many places they have no cover at all 😳

@ThreeUK Tired of your rubbish service. I feel like I live in the jungle of Vietnam instead of Earls Court,London having no coverage specially at night and weekends!!

@ThreeUKSupport I was on live chat for over an hour yesterday and got the choice of being offered a discount or cancelling my contract but then my phone hilariously stopped service and I receive a text saying my complaint was resolved 🙄 not going through all that again. Ballache.

@ThreeUKSupport Can you help please. Bought a £20 SIM for US travel. Put another £20 On this week for another 12gb of data. Ran out of data. Or didn't load extra data. Put another £20 still no data. Why. Been in states 35 days.

@ThreeUK Your new iPhone app is awful! It says my number isn't registered, which it has been for nearly 3 years, I try to create an account and it uses CLEAR text entry for passwords which is incredibly insecure! then it says my email is invalid! wtf is going on

@ThreeUKSupport Because the only reply I’d get would be, head over to * link *. Any time I go anywhere with the other half, she always has excellent signal, yet I do not.. Even in the US she had 4G and I was left with 3G. Just a better choice of network.Difference in price too for the same plan

@ThreeUKSupport In short, I was not at all impressed with the customer service department and would like to file an official complaint.

@ThreeUKSupport I'll stick to 3g but i am paying for a 4g service...

@ThreeUKSupport having major issues with network data connection in the Holmewood S42 area. Been having these issues for the past two weeks. You are denying there is an issue but there clearly is!! Around 15 other homes have also been experiencing the same issue. Disgusting.

@ThreeUK By the way informing people of you selling routers that need software updates and dont work is not spamming,tho it is bad publicity so suggest you refund me 😡😡😡