3 (Three) Outage in Rochdale, England

@DjStylusUk @ThreeUK Them voda a EE shit 😂

3 network could be the worst network in the actual whole universe I swear.. you hit a main road and boom, no signal! Anywhere with people, no signal. Disastrous 😫😫 @ThreeUK

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn off 4G, have had very spotty signal, which has been particularly the last two weeks.

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn of 4G, have had very spotty signal the last two weeks.

@nunosilvaramos @MishaalRahman @VodafoneUK It's clearly all a marketing thing, their cheapest 5G included unlimited data SIM only deal is £23/mo (not a bad price actually, as I pay £20/mo with @ThreeUK for 4G), but that's capped at 2Mbps. But then they can claim they have the cheapest unlimited 5G plan at £23 of course!

@ThreeUKSupport last words i heard from your network was 8hrs ago! Disgrace and shambles of a network

@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable

@ThreeUK technical support has to be the most useless have experienced in a while!

@ThreeUKSupport I was offered a deal, yes, however it was more expensive than the deal you offer to new customers. I did take it out of convenience, but it may be worth considering customer experience in future when promoting deals through a third party.

@ThreeUKSupport I want to stay with you, but I don’t know why you can’t offer me a deal that you’re promoting through USwitch 😞 You say when I call that I’m a valued existing customer, but it doesn’t make me feel like one

Been trying to pay my @ThreeUK phone bill since 10am to get my services back up n running and they’ve had tech problems all day! 🙄😑😤

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

@JamesFrith re @ThreeUK ad using Henry VIII ASA advised me that due to ad and nature of complaint they contacted @ThreeUK immediately who took the ad down.

@ThreeUKSupport The outcome of the chat was that he sent me a link to redownload. I ended the chat and uninstalled/reinstalled and still same issue. Software is allnup to date. I didn’t notice it was asking for a “dongle” number on my browser.

@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert

@ThreeUKSupport When was the last time someone did field testing of the signal on Oxford Road in Manchester, through to Hulme. It’s horrific. Half of the commute is spent in darkness, working offline 🚌

@ThreeUKSupport when you upgrade your sim only package, not told you go from 30 day end to 12 month contract! Absolutely fuming, poor customer service, skipping important contractual information!

@ThreeUKSupport Customer support is like talking to a bloody wall.

@CostaCoffee sort out your tills or teach your staff to process properly @ThreeUK Wuntu offers! Poor service and overcharge eh

@VodafoneUK you think it’s ok to ring me to try and steal my from @ThreeUK this will never happen kindly remove me from you spamming process thank you 😜

@ThreeUK absolutely no help whatsoever from your live chat team just now. Not been able to use any data for 2 days. Was basically called a liar. Nice customer service there.

@ThreeUKSupport I am having issues with the network. I am regularly getting call system failure. I am having to constantly turn my phone off and on to be able to make a call. Can you advise please

@ThreeUKSupport @ThreeUK has the worst customer service. I have been waiting over an hour to speak to them. Also I was told I will get a back call from the Maneger on Monday but they did not call. #fixup

@ThreeUK I need help from #CustomerService from last 2h #ThreeUk server not working #help

@ThreeUK customer service is poor, can’t understand a word and not resolved my problem after three days.. not good

@BBCWatchdog Please help me with @ThreeUKSupport and @ThreeUK Customer Care is terrible. Insurance claims are shambolic.

@ThreeUK @ThreeUKSupport Shambolic service when trying to claim. Waste of money. TERRIBLE SERVICE!!!!!!!

@ThreeUKSupport Please help. Trying to complete a claim. Totally useless Customer Care. Disconnected 4 times. Losing the will to live.

@ThreeUK Trying to put a claim in for damaged handset. Customer Care atrocious, been disconnected 4 times, please help!!!!!!

Worst customer service ever @ThreeUKSupport ended a call with three more confused than when I called them 🤔 #BadCustomerService

@threeuksupport network is painfully slow today. Manchester M2

@ThreeUKSupport We are 3 guys working delivery driver at #KFC and all of us on Three network having same issue. Its Outdoor

Ordered an additional plan from @ThreeUK, late last night. Got home today & the SIM card had arrived 👌🏼 Nothing to pay up front, website was quick & easy plus a £2 a month discount for already being a customer. Great service 👍🏼

@ThreeUK @ThreeUKSupport No problem :-)

Is anyone having any issues with their #iPhone’s as my 8 Plus keeps rebooting itself as well as crashing & it’s been doing this for a while @AppleSupport @ThreeUK @ThreeUKSupport @apple

@ThreeUK just to add my support to those calling for a return of the @CostaCoffee offer, it was the best thing about #Wuntu by a long way!

@ThreeUK here we go again!!!! what a tin pot outfit. Can’t get signal anywhere, can’t accept calls, go in shop and told “it’s rubbish isn’t it” and “come off your 4g” the 4g I’m ******* paying for. Diabolical setup! Never again with these absolute charlatans.

@ThreeUK ok so having exhausted myself complaining about piss poor signal for internet usage, it turns out I cannot even accept a ******* call now. The sooner my contract is done with this tin pot outfit the better. ******* atrocious.

@ThreeUKSupport M3 1he and anywhere around the M41, 1az area is really bad sometimes can’t even load google

Hi @ThreeUK @ThreeUKSupport just a query regarding speed and network. Recently I am not getting High speed on 4g anymore when near Manchester City centre, as soon as I go into the city itself it Jams up and lucky to load anything. This never used to happen but for past 12 months

@ThreeUKSupport your customer service is disgraceful!! For one they cant even understand what im saying why cant you guys ring me i am not ringing you anymore shove your sim card where the sun dont shine absolutely useless and awfuk company

@ThreeUK how do I cancel my ending contract please?

@ThreeUK @ThreeUKSupport When will I get phone signal in the OL14 and HX7 area? Around 17 hours without any coverage @ThreeUKSupport @ThreeUK

I’ve had no phone signal today. I’ve checked on the Three website and it says you’re “working on getting it fixed by 07 October 2018”. That’s completely unacceptable! I hope this month is free for the inconvenience. @ThreeUK @ThreeUKSupport

@ThreeUKSupport As does your customer service

Utter waste of time pre ordering my phone with @ThreeUKSupport @ThreeUK when you go into store, be shown your new phone (with your name stuck on it) but be told you cannot take it away!! Useless staff and rubbish service plus a 20mins waste of my time!

@ThreeUKSupport WOW you really have no shame when it comes to customer service do you. I’ve called 333 and I’m being spoken to like I’m an inconvenience. I have no trust in you. Can you please resolve this before I have to escalate it to the ombudsman?

@ThreeUKSupport It would be great if you could attempt to resolve this sooner, maybe organise putting a handset aside in a store close to my location for me to collect, expedite my delivery, some form of action to show you’re genuinely sorry for your shocking customer service

@ThreeUKSupport Not a great experience is putting it mildly. I’ve not been treated so appallingly in a customer care situation. I was told I was at fault for not calling up after I’d upgraded online when I’d had no indication something had gone wrong (which it hadn’t).

@ThreeUKSupport The upgrade already existed. It always did.L. So the first phone call I had absolutely was a farce. I was told I had to upgrade again to give the appearance either I had done something wrong or a technical issue was at fault when it was your lack of honesty & communication

@nathanspears_ I've been with @ThreeUK for years, they have great deals, I'm on a sim only contract unlimited everything for £19 a month, have never once overcharge either, bills are the same every month

Nope I’ve been with @ThreeUK for one day and they’ve sent me 157 text messages about how my SIM needs replacing... did I forget they also gave me the wrong contract and the wrong colour phone 2 days ago :-))))) Help. Me.

@adz232 @Three_Is_Broken @ThreeUK You need to successfully file a complaint first with them. Ombudsman will then take the complaint.

@DjStylusUk @ThreeUK I don’t even have signal at home or 4G. Absolute shite

@nodaybuttoday81 @ThreeUK It has been awful everywhere!!

@mat8115 @ThreeUK Same issue here re signal. Absolutely crap, customer service even worse!!

@Three_Is_Broken @DarrenJonesDJ @dasy2k1 @JohnnyC1983 @ThreeUKSupport @ThreeUK Finally im not the only one!!! I spent half hour yesterday and the guy kept insisting it’s my phone’s fault. I switched to Three in early June and been having huge issues since. It’s NOT my phone. @ThreeUK @ThreeUKSupport

@ThreeUKSupport @benlover1983 Sorry been working all over London today in my shiny black cab, the service is unusable, stop selling sims in London its morally wrong !

How bad is @ThreeUK when I can’t even ring 101 to report something and I get a voice message saying I’ve used all my credit limit when I have UNLIMITED EVERYTHING. 😡😡😡

@ThreeUKSupport Yeah - don’t worry about fixing. Had enough of crap Three service - moving to one of your competitors tomorrow