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3 (Three)

3 (Three) outages and service status in Accrington, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Accrington, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 80% Internet (80%)
  • 20% Phone (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Accrington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Accrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Accrington, England

The most recent 3 (Three) outage reports came from the following cities: Blackburn, and Rochdale.

CityProblem TypeReport Time
Blackburn Internet 9 days ago
Blackburn Internet 19 days ago
Blackburn Internet 19 days ago
Blackburn Internet 23 days ago
Rochdale Phone 29 days ago
Rochdale Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

  • nicjanemonaghan
    Nicola Monaghan (@nicjanemonaghan) reported from Blackburn, England

    @ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either

  • bennydonagain
    Sam Donagain (@bennydonagain) reported from Bury, England

    @ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

  • andyjamesmorris
    andrew morris (@andyjamesmorris) reported from Bury, England

    @ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor

  • TheJamesBailey
    Jim Bailey (@TheJamesBailey) reported from Bolton, England

    @ThreeUKSupport The outcome of the chat was that he sent me a link to redownload. I ended the chat and uninstalled/reinstalled and still same issue. Software is allnup to date. I didn’t notice it was asking for a “dongle” number on my browser.

  • cooperA86682798
    cooper Anderson (@cooperA86682798) reported from Great Harwood, England

    @ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief

  • huzaifaanwr
    Huzaifa Anwar (@huzaifaanwr) reported from Bolton, England

    @ThreeUKSupport whenever somebody tries calling me it says that I am “on another line” when I am not , pls help me resolve this

  • jfr_s
    bradley (@jfr_s) reported from Bolton, England

    @CPWTweets @ThreeUK I never suggested otherwise but I’d be checking why Three are telling all your customers that you are ripping people off and not to get a contract through yourselves.

  • martyn_driver
    Martyn The Driver (@martyn_driver) reported from Rochdale, England

    @ThreeUK after less than 3 days of being a mobile broadband customer I am not very impressed. Your support page has no information about your superdooper new three branded router web support nobody available, phone support not listening. Just reading from a script.

  • bennydonagain
    Sam Donagain (@bennydonagain) reported from Blackburn, England

    @ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.

  • stestridge1984
    Stephen (@stestridge1984) reported from Accrington, England

    @ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.

  • Anthony_Hacking
    Anthony Hacking (@Anthony_Hacking) reported from Blackburn, England

    Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

  • chengy888
    Danny Cheng (@chengy888) reported from Blackburn, England

    @ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue

  • DebbraJaneCakes
    Debbra Watson (@DebbraJaneCakes) reported from Bury, England

    @ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!

  • georgewalker18
    George (@georgewalker18) reported from Bolton, England

    @ThreeUKSupport Just filled that in now but keeps saying unknown errors

  • nadzusmashedit
    Nadeem Iqbal (@nadzusmashedit) reported from Rochdale, England

    @ThreeUK Keep Dreaming. I had to leave as no one was willing to help on yr 4G network around the UK is very very slow...

  • Princessgingee
    SOPH 🦄 (@Princessgingee) reported from Bolton, England

    @ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!

  • IamHoaxer
    RJ (@IamHoaxer) reported from Rochdale, England

    @Darkuredi @ThreeUK It sucks but unfortunately has to be done. We tried with a different provider but we just ended up mailing a copy of the death certificate because its bit of a security thing really. I understand your frustration though

  • spanglysparkly
    Spangly (@spanglysparkly) reported from Blackburn, England

    @ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

  • Halfwit_Hitman
    Stu (@Halfwit_Hitman) reported from Rochdale, England

    @ThreeUKSupport can't login to the now WiFi only app. Why did it get switched to WiFi only haha???? Even when I'm on wifi it asks for an email then says error sending email??

  • davidareader
    David Reader (@davidareader) reported from Rochdale, England

    @Lucinoone7 @ArrivaRRfailz @northernassist It's a better service than @ThreeUK this morning then 😁

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • Jamesmp121
    jmp121 🏆 #lufc (@Jamesmp121) reported

    @ThreeUK @ThreeUKSupport why can't I make calls to landline numbers using your network?

  • MalfoyOrme83
    Malfoy Orme (@MalfoyOrme83) reported

    @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUKSupport David Richards 68 Le53dj. ...2150. Parcel gone missing at Dpd. No idea where it is. Dpd told me to contact yourselves to resolve this issue

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?

  • LouiseAdams79
    Louise Adams (@LouiseAdams79) reported

    @ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.

  • Rambles40
    Rambles (@Rambles40) reported

    @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function

  • bryanhamilton79
    thebrainman (@bryanhamilton79) reported

    @ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal

  • Tommyfreakintee
    Tom Gammon (@Tommyfreakintee) reported

    @ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!