3 (Three) Outage in Blackburn, England

@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.

@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

@ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!

@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.

@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either

@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network

@ThreeUK @ThreeUKSupport even after your advisor assured me my address had been removed from one of your customer’s accounts im STILL receiving BILLS 🤬

@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.

@ThreeUK 3 has been my network of choice since you first arrived in the UK but now you are getting more expensive than other networks your customer service is suffering badly and now to cap it all you’re closing Wuntu #TimeForChange

@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

@ThreeUK i keep getting someone else’s bill delivered to my address I’m not your customer and I’m certainly not Mr C Holt!! 🤬😡 #GDPR

@ThreeUK why is your signal so shit time for a change I think

@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use

@ThreeUKSupport Three systems are down again. what a joke

@ThreeUKSupport need help sorting a financial issue out- you say I owe you money but I dont. I've not had the account for over 4 years. No luck with help line. I have the proof of payments but I'm still defaulting on my credit check. Help please.

@ThreeUKSupport I've had no phone signal all day - is there a problem in my area - Guildford, Surrey

@ThreeUKSupport As a result of your service failure I had no alternative other rgan to use my work phone hotspot so I could continue working. I've incurred charges as a result. How do I make a claim for this?

@ThreeUK @ThreeUKSupport completely DISGUSTING service from you. My elderly Nan immediately cancelled a WiFi hub we ordered from you, returned within the time frame (with proof) and yet you continue to send threatening letters. Multiple times we’ve contacted you and each time

@ThreeUKSupport Got sent in circles for a few weeks yes not resolving issue neither knowing what was causing it.

@ThreeUKSupport on a webchat with three, one of at least 8 webchats I have had about this issue, not to mention the hours trying to get through to the correct department only to have the line disconnected (x5) and a visit to your three store in Tunbridge Wells

@ThreeUKSupport @htfc_connorkaye Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

@ThreeUKSupport @MannyWolf1 Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

@ThreeUKSupport Can you sort out your customer service, please? My friend has received an email regarding an overdue balance, yet he can't reach you in any way to pay it and he's in another country. He's been calling you for weeks now, yet you've contacted debt collectors... #Urgent

@ThreeUKSupport Do you have the power to release me from my contract due to the fact that you are consistently failing to offer me the service I am paying for?