3 (Three) Outage in Blackburn, England

@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

@ThreeUK i keep getting someone else’s bill delivered to my address I’m not your customer and I’m certainly not Mr C Holt!! 🤬😡 #GDPR

@ThreeUK why is your signal so shit time for a change I think

@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use

@ThreeUKSupport Three systems are down again. what a joke

@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.

@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

@ThreeUK seems to be back down again this morning......no data yesterday morning for 3-4hrs and now the same again this morning!!! Grrrrr, come on sort this out! 1st world problems, but the 1st world functions on data and mobile internet!!!

@ThreeUK No problems so far my end even tho I'm in the effected area

@Lucinoone7 @ArrivaRRfailz @northernassist It's a better service than @ThreeUK this morning then 😁

@BBCBenThompson @ThreeUK @BBCBreakfast Yup been down since last night, I need my mobile network as its critical for work , no updates at all from three themselves it's beyond a joke now

@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief

@CPWTweets @ThreeUK I never suggested otherwise but I’d be checking why Three are telling all your customers that you are ripping people off and not to get a contract through yourselves.

@ThreeUK Keep Dreaming. I had to leave as no one was willing to help on yr 4G network around the UK is very very slow...

@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop

@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor

@ThreeUKSupport whenever somebody tries calling me it says that I am “on another line” when I am not , pls help me resolve this

@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@ThreeUKSupport The outcome of the chat was that he sent me a link to redownload. I ended the chat and uninstalled/reinstalled and still same issue. Software is allnup to date. I didn’t notice it was asking for a “dongle” number on my browser.

@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport went over my minuets but i had a cap on them and never got any notifications i was close to going over which I’ve had every time

@ThreeUKSupport @ThreeUK has the worst customer service. I have been waiting over an hour to speak to them. Also I was told I will get a back call from the Maneger on Monday but they did not call. #fixup

@ThreeUK customer service is poor, can’t understand a word and not resolved my problem after three days.. not good

Worst customer service ever @ThreeUKSupport ended a call with three more confused than when I called them 🤔 #BadCustomerService

@ThreeUKSupport We are 3 guys working delivery driver at #KFC and all of us on Three network having same issue. Its Outdoor

@ThreeUK You asked. I told you I asked how much it would cost on your network, you haven’t told me yet 😂

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

@ThreeUK @ThreeUKSupport Was considering renewing my contract for yet another year with yourselves but your wuntu offers are now so terrible I feel there is nothing left for me now

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport your customer service is disgraceful!! For one they cant even understand what im saying why cant you guys ring me i am not ringing you anymore shove your sim card where the sun dont shine absolutely useless and awfuk company

@ThreeUKSupport Get right on it?! I sent you a DM 5 hours ago! #really 5 hours ago! Come on @ThreeUK I do expect more from your customer service.

@jaxralph1992 @kemperman @ThreeUK @ThreeUKSupport @chloehalladey @EE Indian call centre only problem with Three! They are rude, arrogant, obnoxious and lie persistently even when you record their conversation, if it’s not in a ‘script’ they abruptly hang up! And I’ve been with them since they started! But not sure I will stay at end of contract!

@AppleSupport i’m going to buy an Apple Watch & would like to buy the cellular option but my mobile carrier doesn’t support Apple Watch cellular. Can I by a cellular plan for Apple Watch from a different carrier? E.g @ThreeUK as my mobile carrier but use @EE as the Watch carrier?

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

@ThreeUK still wondering why your charging me an extra £1.56 a month? Got told I’d receive a letter on why, but... never received one.

@ThreeUKSupport hi, I’m trying to upgrade my contract via online when I log in it says to validate my email, when I click on the validate my email link it just sends me to the home page and still asks me to validate my email when I login an help pls?

@ThreeUKSupport Hi, my 12 year old appears to have signed up for add ons of around £30 a month on to his £10 contract. How do I cancel these? The sim only contract is in my name. Thanks.

@funkymunkyuk02 @ThreeUK Joke. Been terrible all weekend.

Anyone else getting really shite internet coverage on @ThreeUK this weekend? Absolutely terrible for me this weekend. Coverage is on and off constantly.

@ThreeUKSupport A friend used my referral link yesterday but there were issues with your website not finding her address so she gave up and went in store (and had no problems). Is it still possible to claim for the Amazon vouchers for us both?

I hate ringing @ThreeUK Trying to cancel my contract but they're now trying sell me some other bullshit. I wanna leave cos I've had NO SIGNAL inside the house for over a year. Just shut up and give me a PAC code dickhead!

@ThreeUKSupport Hi, I have a samsung t585 and the screen is black. Volume buttons work but nothing else. I’ve tried holding power and both vol buttons down, but no joy. Any ideas?

After my second outage in a matter of weeks on @ThreeUK I was told I'd receive texts regarding the reinstatement of service and compensation for the loss of service. I've received neither. #customerservice

@ThreeUK I'll never buy another iPhone thank you

@ThreeUKSupport @ThreeUK no help till now even after complaining multiple times. I guess someone will only realise when it happens with oneself! Doesn’t get to know have got messages until I go onto WhatsApp! Cannot get worse. Amazing service Three!

Having such an issue with trying to get any information from @ThreeUKSupport as to what is going on with the phone I ordered and when it is coming. It's ridiculous how no one knows what's going on 😠

Yay! Managed to get my shockingly bad @ThreeUK service cancelled for free. 3 months of no internet and no solutions. @Three_Is_Broken

@ThreeUKSupport SK13, SK14, SK15 areas, around central Manchester in general, London central (especially near Euston station). TBH everywhere I go I find myself having to connect to Wifi for reliable signal...which again begs the question why am I paying £50/month

@ThreeUKSupport I was under the impression from what seems very aggressive marketing in our locality that it would be coming before 2019 ends. Oh well hope it comes to Wolverhampton soon or may move to another network. I moved from EE and actually wish I'd stayed with them

@ThreeUKSupport 3G is just as bad because I’ve tried that before. It doesn’t exactly scream value for money if I’m unable to use my 4G for 3-4 hours a day. Such a shame but I don’t think I can justify staying with your network 😖

@ThreeUKSupport I never had any problems like this with dongle only since I switched to wifi box on your unlimited £22 a month plan.

@ThreeUKSupport Why is there no warning of hacking I've never used texts via my dongle. If you saw unusual activity should contact customers not just allow charges. Some people don't check their billing often lucky I did or could go on for months.