3 (Three) Outage in Blackburn, England

Hey @ThreeUK - I need some minutes asap but your App is down. The note on the App says it’s down on 24 & 25 April. That can’t be right? Any advice on how to buy stuff from you?

@ThreeUKSupport is there an issue? Can't go online unless on wifi for some reason

@ThreeUKSupport I’m planning on moving networks when my contract is up. At my upgrade date, is this when I cancel with you or do I have to wait another month?

@ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!

@ThreeUK is there an issue with your service? Mines constantly buffering

@ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!

@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early

@ThreeUKSupport is the app not working ?

Son very unhappy as @ThreeUK saying he has to wait 30 days to transfer his number from one @ThreeUK account to another. Makes no sense, would have been better off changing to a diff network.

@ThreeUK fix yourself ffs

@ThreeUKSupport I ain't paying for a servicethat hasn't been good for over a month and the lat 7 days the internet connection has been really slow so i ain't paying £34 for a plan i specifically set up for the good internet speed and the last month or so its been really hard to use internet

@ThreeUK i have been having connection problems with Internet and texts on my phone for over a month i spoke to you online customer service twice in last few days and they sending replacement sim but are refusing to wip my bill as my service has been awful please can u help

@ThreeUKSupport is there issues today.?

@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

@ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.

Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!

@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain

@Darkuredi @ThreeUK Yup unfortunately alot of 1st line support are shitty at their jobs

@Darkuredi @ThreeUK It sucks but unfortunately has to be done. We tried with a different provider but we just ended up mailing a copy of the death certificate because its bit of a security thing really. I understand your frustration though

@ThreeUKSupport can't login to the now WiFi only app. Why did it get switched to WiFi only haha???? Even when I'm on wifi it asks for an email then says error sending email??

@ThreeUKSupport Done that and also 5 codes. This really is shocking service

@ThreeUK the worst network I have ever been with, how can they make so many errors with trying to get my old contact number back

@ThreeUKSupport currently sat in Weston Super Mare, my partner's phone on Smarty has 4G+ my 5G phone has got "H" seems to be common around the UK that I've never got proper signal.

@ThreeUK any update on eSim support. Last I heard it would be 2022. Would be great to get an eSim onto my watch, is it coming soon?

@ThreeUKSupport while I'm here, I'm also not receiving any 2FA SMSs when trying to log in to your website (your chat support is telling me to remedy this by doing a password reset which is how I got into this mess)

You know what @ThreeUK - your network has no business being this ****. No business whatsoever. I might as well be using dial up broadband. Jokers. My Instagram buffers slower than AOL in 08.

@ThreeUK Please fix your website, impossible to register/login/reset pass while using LastPass

@ThreeUKSupport Are there service issues in Canterbury? It says I have 4 bars of 4G but no websites load. It’s fine when I connect to WiFi.

@ThreeUK @IAmChrisRamsey This phone company is the ******* worst I’ve had. Trying to get hold of someone it’s a nightmare website is total ****

@ThreeUKSupport No, I just get "I'm having problems dealing with your request, please call again later".