3 (Three) Outage Report in Burnley, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Blackburn, Rossendale District, Bury and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Rossendale District |
Internet | |
| Blackburn |
Internet | |
| Bury |
Phone | |
| Burnley |
Internet | |
| Bury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Sam Donagain
(@bennydonagain) reported
from
Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
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Northern Wine School
(@northwineschool) reported
from
Bury, England
@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early
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Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK making it real easy as an existing customer to upgrade. Two different early upgrade fees, two different tariff costs, and three different level of tariffs to choose from. My options couldn't be put on an email, and it's not online. How can I make an informed choice? 🤔
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cooper Anderson
(@cooperA86682798) reported
from
Great Harwood, England
@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Giraffe 🦒
(@jo09xx) reported
from
Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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Gabriel Varaljay
(@GabrielVaraljay) reported
from
Accrington, England
@ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔
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Debbra Watson
(@DebbraJaneCakes) reported
from
Bury, England
@ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!
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Chris Lofthouse
(@lofty316) reported
from
Blackburn, England
@ThreeUKSupport is the app not working ?
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Laura
(@LauraR1707) reported
from
Bury, England
@ThreeUKSupport I’m planning on moving networks when my contract is up. At my upgrade date, is this when I cancel with you or do I have to wait another month?
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@markrhorney) reported
@ThreeUK internet is crap on every G network. I think I'm gonna have to cancel this crap network on my phone as they are failing to provide me with a service they promised.
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Sarah
(@b_sqee) reported
@ThreeUKSupport I’ve spoken to the complaints team, customer services and everyone I possibly can at three. I get told it’s being sent out again, then it’s not, I feel lied to every time.
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Anton Ferrie
(@AntonFerrie) reported
@ThreeUK for the second day running my phone has been out of action for 3+ hours, and nobody on online chat to help. What’s going on?
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Sarah
(@b_sqee) reported
@ThreeUK I can’t believe what Horrendous customer service I’ve just had from you. I feel robbed. Please send me the tv you promised when I signed up for the deal!! I’m at the end of my tether!
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Joanna Freeman
(@thejffreeman) reported
@ThreeUKSupport @alanbaxter86 I’ve been the same! I was out for 5 hours the other day! The signal has been on and off, mostly off, since Thursday last week! Appalling service!
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Matt W🐵
(@mwood94) reported
@ThreeUKSupport why does no one from Squaretrade answer their phones to cancel the insurance very unhappy 2 days now and no answer…
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @BBCwaste Hello, I think your service checker has been updated and since then, I am using VoiceOver the iOS screen reader to try and enter my postcode into the box, it doesn’t seem to want to go into it and I have to turn the screen reader off in order to do so.
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Russell Middleton
(@rjmiddleton) reported
@ThreeUKSupport @ThreeUKSupport finally able to access chat by using a UK VPN (I'm in the US). Appears your chat doesn't work overseas. How are less technical users meant to use this service?🤦
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Stuart Kelly
(@stu_1984) reported
@iamsykes @ThreeUK Well im with three Sweden but reverts to them. Absolutely ******* awful
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Joanna Freeman
(@thejffreeman) reported
@ThreeUKSupport @AntonFerrie I’ve been the same! I was out for 5 hours the other day! The signal has been on and off since Thursday last week! Appalling service!