3 (Three) Outage Report in Burnley, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Todmorden, Colne, Blackburn and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Todmorden |
Phone | |
| Colne |
Internet | |
| Blackburn |
Phone | |
| Burnley |
Internet | |
| Rossendale District |
Internet | |
| Clitheroe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Steve
(@Sully_TeamSteph) reported
from
Sutton-in-Craven, England
@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks
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cooper Anderson
(@cooperA86682798) reported
from
Great Harwood, England
@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief
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Matt
(@_MVTTP20) reported
from
Cononley, England
@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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Hamid
(@haml87) reported
from
Bury, England
@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert
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Ian Burton-French
(@ianstueyb) reported
from
Skipton, England
@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop
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Sam Donagain
(@bennydonagain) reported
from
Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
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Giraffe 🦒
(@jo09xx) reported
from
Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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Anthony Hacking
(@Anthony_Hacking) reported
from
Blackburn, England
Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bronia Kita
(@bronia_kita) reported
@ThreeUKSupport Not sure why you can’t at least hold off the debt collectors (who should never have been involved in the 1st place) to avoid stressing him further until the end of the week. His exams are a priority. If they are affected by your actions you will of course be accountable.
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.....
(@Edward78Edward) reported
@ThreeUKSupport well ill warn people about the customer service that three provide, terrible company!!!
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Andy Fairman
(@AndrewFairman1) reported
@ThreeUKSupport my phone service has been off for 13 hours - I keep calling 333 and 0800 033 8033 and they don’t connect - what’s going on?
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Bronia Kita
(@bronia_kita) reported
@ThreeUKSupport Son called to verify me, got a password for me to use. I called and was told I could only discuss his current account, which is not what he asked for, and pointless. He then tried again, but got nowhere. Exhausted, he asked to be sent a bill for the disputed amount. Never came.
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🦋
(@sassalinaa) reported
@ThreeUKSupport You’re overpriced. You treat your customers disgracefully. Especially ones like myself who have been with you for so long. I’m constantly being lied to. My bills are constantly going above agreement even though I have a cap on my spending. And just outright poor customer service.
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Beejal Mehta
(@beejal1mehta) reported
@ThreeUKSupport Thanks very much. I’ve had my sim changed multiple times since I first was issued the number, so it can’t be that. Earlier, the other phone support agent/social media person said that he’d direct me to the right department/person, is that an option?
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Stylus
(@stxylo) reported
Why is your network so pants? @ThreeUK
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Carla Rose
(@crjefferies) reported
@ThreeUKSupport Hey Charley, thanks for responding. There’s no error message, the link just doesn’t seem to respond. It seems as though there’s no hyperlink? I tried closing down and re-installing the app but it’s still the same. 😬
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James Daniels
(@jimmydaniels94) reported
@ThreeUK disgrace of a network.
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Bronia Kita
(@bronia_kita) reported
@ThreeUKSupport Think so. They said there would be a delay in changing over if he kept the old number. A few months ago he received texts from a debt collection agency which he thought were scams, as his account was up to date. Didn’t know about the 2nd one. Never received a bill.