3 (Three)

3 (Three) Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB10 and BB11.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Burnley, Lancashire, England 02/02/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent 3 (Three) outage reports came from the following cities: Hebden Bridge, Blackburn, Bury, Accrington, Burnley, Nelson, Skipton and Colne.

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City Problem Type Report Time
United KingdomHebden Bridge Total Blackout
United KingdomBlackburn Phone
United KingdomBury Phone
United KingdomBlackburn Phone
United KingdomBury Phone
United KingdomAccrington Phone

Community Discussion

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3 (Three) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • lofty316 Chris Lofthouse (@lofty316) reported from Blackburn, England

    @ThreeUKSupport is the app not working ?

  • GabrielVaraljay Gabriel Varaljay (@GabrielVaraljay) reported from Accrington, England

    @ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.

  • andyjamesmorris andrew morris (@andyjamesmorris) reported from Bury, England

    @ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop

  • cooperA86682798 cooper Anderson (@cooperA86682798) reported from Great Harwood, England

    @ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Bury, England

    @ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!

  • chelsduckw0rth chelsea (@chelsduckw0rth) reported from Rawtenstall, England

    @ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use

  • FrangipaniNight Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain

  • bennydonagain Sam Donagain (@bennydonagain) reported from Blackburn, England

    @ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.

  • northwineschool Northern Wine School (@northwineschool) reported from Bury, England

    @ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Bury, England

    @crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network

  • chengy888 Danny Cheng (@chengy888) reported from Blackburn, England

    @ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue

  • nicjanemonaghan Nicola Monaghan (@nicjanemonaghan) reported from Blackburn, England

    @ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either

  • spanglysparkly Spangly (@spanglysparkly) reported from Blackburn, England

    @ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

  • andyjamesmorris andrew morris (@andyjamesmorris) reported from Bury, England

    @ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor

  • stestridge1984 Stephen (@stestridge1984) reported from Accrington, England

    @ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.

  • DebbraJaneCakes Debbra Watson (@DebbraJaneCakes) reported from Bury, England

    @ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!

  • _MVTTP20 Matt (@_MVTTP20) reported from Cononley, England

    @ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks

  • jo09xx Giraffe 🦒 (@jo09xx) reported from Bury, England

    @ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.

  • bennydonagain Sam Donagain (@bennydonagain) reported from Bury, England

    @ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • QuestionsCraig ❓❔Questions Craig❔❓🦁 (@QuestionsCraig) reported

    @ThreeUKSupport Calls terminate, I can't always hear the person then they return and I also get an annoying sound occasionally and I have to terminate the call.

  • Tim_Mrvl timeegee (@Tim_Mrvl) reported

    @ThreeUKSupport Cheers. SK13 1HN My device is iPhone 12 Pro Max, partners is iPhone 11. I’ve had bad interference on mine the past 6 months but people not being able to hear me mid call had just started the past few days. Thanks

  • JonColl24310263 Jon Collins (@JonColl24310263) reported

    @ThreeUK is it standard practice for your customer service agents to lie to people?

  • Vitimgava_ Vitor Gava (@Vitimgava_) reported

    @ThreeUKSupport No improvement and today is even worst.

  • TheRealCRE8 Andrew James (@TheRealCRE8) reported

    @ThreeUK Just had a very rude ‘advisor’ on the phone. Never had an issue with Three until now!

  • woolyfrog74 david stokes (@woolyfrog74) reported

    @EE Was with EE for quite a few years then sent a phone in to be repaired and it came back not only not repaired but even more damaged then refused to take the blame. Only problem with three is lack of signal around Wembley when there's a match. Rather be on @ThreeUK thanks

  • nugsy14 ross murtagh (@nugsy14) reported

    @ThreeUKSupport ur network coverage in Cheltenham is a joke worse network ever.

  • Tim_Mrvl timeegee (@Tim_Mrvl) reported

    @ThreeUK hi Please can you do something about the network in our area (SK13) It’s been extremely poor for a while, but currently we can’t make a single call without our connection dropping

  • 9singol 9 sin gol (@9singol) reported

    @ThreeUKSupport Yeah I guess all the people that I know that have three have a sim or a phone issue.

  • Lord_M00n José Antonio (@Lord_M00n) reported

    @EE @ThreeUK need to improve their fixing times, they are very slow, but your price compare to three is double.