3 (Three) Outage Report in Burnley, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Blackburn, Littleborough, Rossendale District, Bury, Accrington, Nelson and Burnley.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
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Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Gabriel Varaljay (@GabrielVaraljay) reported from Accrington, England
@ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Northern Wine School (@northwineschool) reported from Bury, England
@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early
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chelsea (@chelsduckw0rth) reported from Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Anthony Murphy (@anthony_murphy1) reported from Bury, England
@ThreeUK making it real easy as an existing customer to upgrade. Two different early upgrade fees, two different tariff costs, and three different level of tariffs to choose from. My options couldn't be put on an email, and it's not online. How can I make an informed choice? 🤔
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Danny Cheng (@chengy888) reported from Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Frangipani Night (@FrangipaniNight) reported from Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Andrew 🇬🇧🇺🇦 (@Bigglesdaf) reported from Bury, England
@ThreeUKSupport Why did none of our 3 phones receive the government emergency alert test today? The phone settings were correct but no alert was received
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Sam Donagain (@bennydonagain) reported from Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Stephen (@stestridge1984) reported from Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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Laura (@LauraR1707) reported from Bury, England
@ThreeUKSupport I’m planning on moving networks when my contract is up. At my upgrade date, is this when I cancel with you or do I have to wait another month?
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Chris Lofthouse (@lofty316) reported from Blackburn, England
@ThreeUKSupport is the app not working ?
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Andrew (@Bigglesdaf) reported from Bury, England
@ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!
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Anthony Murphy (@anthony_murphy1) reported from Bury, England
@ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔
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Debbra Watson (@DebbraJaneCakes) reported from Bury, England
@ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!
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Andrew (@Bigglesdaf) reported from Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
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Sam Donagain (@bennydonagain) reported from Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
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Nicola Monaghan (@nicjanemonaghan) reported from Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Giraffe 🦒 (@jo09xx) reported from Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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Spangly (@spanglysparkly) reported from Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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dannydax (@_dannydax) reported
Appalling phone signal in SS1 area @ThreeUKSupport @ThreeUK can’t even have a phone call… website says nothing is down but something is very wrong in the area. Please fix
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🏳️⚧️ Jarl Robin Kyrie🏳️🌈🔞 | PNGTuber (@JarlRobinKyrie) reported
@davelloyd1980 @ThreeUKSupport I certainly ask if it keeps happening, but given I've had the service for nearly 5 months now with no problems up until now, I'm willing to give them a chance. I can't have a second line put in for TalkTalk and I'm not the billpayer for Virgin Media.
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Martin Jacobs (@M_P_Jacobson) reported
@ThreeUKSupport My 5G signal has been completely down in Derby since last Thursday evening! Now only getting poor 4G speeds. Your fault report site says no problems in my area but clearly not the case.
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Dave Lloyd (@davelloyd1980) reported
@JarlRobinKyrie @ThreeUKSupport We’ve gone with TalkTalk (they offer fibre bb) just waiting for them to come out. We were with Virgin but couldn’t afford it so thought we’d save going with Three, worst decision we made. Three are cancelling free of charge, worth asking if it keeps happening?
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mamfs (@gothicmamfs) reported
@ThreeUK hey! I’m a three customer and saw that there’s a three presale for the hollywood vampires concert, how do I get a presale code? Thanks!
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Dave Lloyd (@davelloyd1980) reported
@JarlRobinKyrie @ThreeUKSupport We had it for only two months before it just dropped and hasn’t improved since! First they claimed it was due to mast work, then claimed their weren’t any known problems then claimed last weekend it would be fixed within 7 days. Surprise surprise it’s as bad as ever
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Oliver's Coffee House 💙 (@OliversSherbs) reported
Anyone else having signal issues with @ThreeUK in Sherborne? My wifi calling isn't working either.
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Neil Pyper (@NeilPyper) reported
@ThreeUK I am struggling to use my phone in various places in London - Greenwich and Baker Street. Is there a problem? Your service really should work in the centre of the capital city!
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Yuksta (@Vamos899) reported
@ThreeUKSupport when will the upgrades be finished? Going slow the last 2 days. Need the network broadband for work. Please advise.
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Christopher Seddon (@Prehistory) reported
Why is topping up or buying and add on on .@ThreeUKSupport PAYG such a consistently horrible experience?