3 (Three) Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Burnley and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Internet | |
| Rossendale District |
Internet | |
| Clitheroe |
Internet | |
| Hebden Bridge |
Total Blackout | |
| Blackburn |
Phone | |
| Bury |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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Steve
(@Sully_TeamSteph) reported
from
Sutton-in-Craven, England
@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks
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Matt
(@_MVTTP20) reported
from
Cononley, England
@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks
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Hamid
(@haml87) reported
from
Bury, England
@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert
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Ian Burton-French
(@ianstueyb) reported
from
Skipton, England
@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Sam Donagain
(@bennydonagain) reported
from
Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor
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Anthony Hacking
(@Anthony_Hacking) reported
from
Blackburn, England
Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Giraffe 🦒
(@jo09xx) reported
from
Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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cooper Anderson
(@cooperA86682798) reported
from
Great Harwood, England
@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Michelle
(@GemmaTrevillion) reported
@ThreeUKSupport I need help resetting my password, been to my3 multiple times to reset it, but never once received the link via text or email to reset it, when I go into live chat it just says loading... Can someone help please
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Tom Boughton
(@TomBoughton5) reported
@ThreeUK @ThreeUKSupport - I have contacted you multiple times already regarding this issue, only to be fobbed off... This needs to be addressed and I will be issued a refund and full explanation as to what has gone wrong.
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سام
(@MikeyRogers193) reported
@ThreeUKSupport Sort out your signal I’m not pay the phone bill the Signal doesn’t work no customer service i’m in a big city birmingham
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ANDREW LAYBOURN
(@joekate) reported
@ThreeUK How about a free Apple TV fir the poor people who are stuck with you now and can’t get a decent speed off the router 😡
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Kev Bryan
(@kevbryan12) reported
Dear @ThreeUK. Why are we still awaiting you to fulfil your promise from over a year ago that full support for Apple Watch was imminent and why, with 6 million vaccinated in the UK haven’t I got a 5G signal in Evesham? Didn’t you sign up to Bill Gates’ master plan either? Cheers
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Kate
(@lilibet74) reported
@ThreeUKSupport Finally got thru on webchat. Reset request was being sent to wrong email and they couldn’t change it - something broken on a/c so referred to your tech guys and should hear within next 24hrs... if I don’t I’ll call! Thx for getting back to me!
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Jessica Brierton
(@JessicaBrierto1) reported
@ThreeUKSupport I phoned the customer service team again yesterday who told me the phone had been located but it will take a further 48 hours to look into closing the case. I’ve been told this before so completely lost trust in the service. Meanwhile your debt collection agency are contacting me
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Nancy Cavill
(@NancyCavill) reported
@ThreeUK Very poor signal in Abergavenny area. No 3G or 4G at all. One bar of signal. Is there a problem locally?
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Dr. Maltesers 🥼
(@ItsM3N4C3) reported
@ThreeUK Yoo?? what's wrong with your service? I'm typing my password correctly, the same passwrod I've been using from the jump character for character and I'm not being able to log in? I'll also send you screen shots if you don't believe your service isn't working properly.
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Jess Love
(@JessLove_it) reported
@ThreeUK currently in hotel quarantine in Australia, WiFi is terrible and at 80% of roaming costs. How do I contact you?!?