3 (Three) Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Blackburn, Burnley and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Phone | |
| Burnley |
Internet | |
| Rossendale District |
Internet | |
| Clitheroe |
Internet | |
| Hebden Bridge |
Total Blackout | |
| Blackburn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Matt
(@_MVTTP20) reported
from
Cononley, England
@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Steve
(@Sully_TeamSteph) reported
from
Sutton-in-Craven, England
@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks
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cooper Anderson
(@cooperA86682798) reported
from
Great Harwood, England
@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief
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Anthony Hacking
(@Anthony_Hacking) reported
from
Blackburn, England
Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.
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Sam Donagain
(@bennydonagain) reported
from
Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Hamid
(@haml87) reported
from
Bury, England
@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor
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Giraffe 🦒
(@jo09xx) reported
from
Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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Ian Burton-French
(@ianstueyb) reported
from
Skipton, England
@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris w
(@Chris14817) reported
@twatbadger101 @EE That’s good, thought you were experiencing the horrific @ThreeUKSupport problems all over again.
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Noel Padgaonkar
(@noelpadgaonkar) reported
@ThreeUK I have been using your 3 mobile broadband. I haven't got the optimal performance as expected from a 3 broadband. Having issues connecting to meetings or lag in buffering. Very bad service. The mobile 5G works better than that.
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In this Pandemic?
(@pandemic_this) reported
@ThreeUKSupport Pay as you go and the refund was for system issues with topping up via 444.
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Jay Langston (He/Him)
(@J_Langston_NUFC) reported
@ThreeUKSupport messaged you on live chat… told they couldn’t help me cancel and have to ring up, all numbers not working. You are being obstructive in my desire to cancel. @Ofcom
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lari
(@larifromdacoast) reported
Not had any signal the whole day…. @ThreeUK I know works are happening in SE23, but how am I still not having signal 18 miles away in the other end of London? How do I cancel my contract with 1 year left, because I’ve had signal about 4 days out of the past year
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Ihatemasks🤮🤮
(@scotlandhstman) reported
@ThreeUKSupport can't make a claim for travel expenses due to no bars of signal again. This network is actually making me ill through stress because of diabolical signal
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Claire Glasbey
(@ClaireGlasbey) reported
@ThreeUK why is your service so appalling time and time again? You cannot do anything correctly and your customer service is diabolical. Months later and you still haunt me 😩
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K Jackson
(@kjackson1984) reported
@winstano @ThreeUK I left them in 2008 after I left a dongle on the train, and instead of blocking it, they were trying to convince me that I just didn’t understand how it connects to my laptop and that would solve my technical issue. I’d rather not have a phone than ever use them again.
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Libby🌺
(@libbyveronaa) reported
@ThreeUKSupport If you could also pass on that the 3rd customer service assistant I spoke with at around 18:27 was a delight, extremely helpful, and a credit to an otherwise terrible experience that too would be appreciated. He told me his name is Michelle Obama (idk if they use code names).
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Miss Candy
(@cosmetic_candy) reported
@ThreeUKSupport Hi my son had his phone stolen it had a 3 pay as you go sim inside, do I need to cancel it?