3 (Three) Outage Report in Burnley, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Accrington |
Internet | |
| Blackburn |
Internet | |
| Rossendale District |
Internet | |
| Blackburn |
Internet | |
| Bury |
Phone | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Sam Donagain
(@bennydonagain) reported
from
Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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Ian Burton-French
(@ianstueyb) reported
from
Skipton, England
@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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Hamid
(@haml87) reported
from
Bury, England
@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert
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Matt
(@_MVTTP20) reported
from
Cononley, England
@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks
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andrew morris
(@andyjamesmorris) reported
from
Bury, England
@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Giraffe 🦒
(@jo09xx) reported
from
Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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Gabriel Varaljay
(@GabrielVaraljay) reported
from
Accrington, England
@ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.
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cooper Anderson
(@cooperA86682798) reported
from
Great Harwood, England
@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief
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Steve
(@Sully_TeamSteph) reported
from
Sutton-in-Craven, England
@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Arkley
(@originaldda) reported
@ThreeUK please can you get in touch with me to resolve a formal complaint about the fact you’re still billing me for a service I have asked to have cancelled three times now? @TheFCA might be intrigued to know why you won’t honour my legal right to cancel the contract.
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Stuart Smith
(@StuartS19054414) reported
@PrimeVideo Would love to be watching things but unfortunately the service I'm provided by @ThreeUK is so crap I'll probably have to unsubscribe soon. 😥
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Simple 💙
(@centralsimon) reported
Am I expecting too much ? I left @ThreeUK cos they're coverage was terrible @O2 aren't much better Do I expect too much that I can use my phone when on a train heading along the UKs second most popular railway line to receive decent network reception?
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karine fann
(@karinefann) reported
Dear @ThreeUKSupport, 2.97 Mbps download speed is the best I've got from 4G service. I couldn't even load citymapper nor get Uber. Am I paying for text and mintues, data is something you don't cover?
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Arcee 🇩🇪🇮🇹🇺🇸🇬🇧🏴
(@Arcee_TillAllr1) reported
What's up with your services in the B38 area @virginmedia @ThreeUKSupport my wifi is so weak and slow. But when I switch to my mobile data instead with my new 5g phone, my reception is awful. No one understands me and the mobile data is so slow, I thought I'm back on dial up 🙄
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Bobby but with a Santa suit on 🎅🏻🎄
(@Bomberherald) reported
@ThreeUKSupport I will try it but I think it's rather poor that my provider is asking me questions like this rather than having answers. It's the first time ever I've had any negative experience with Three so we'll not fall out just yet.
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Stuart Smith
(@StuartS19054414) reported
@ThreeUK I was told by one of your telephone support people that the network in my area would be repaired by today. 0.4 Mbps doesn't seem very repaired to me. More of your shameless lies.
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🌸🏳️⚧️ handsovereyes 🎩🌈
(@handsovereyes) reported
@CriticalCripple @bt_uk @ThreeUK Until the network "coincidentally" tanks your Internet speeds once your past the return policy... This has happened too many times 😤
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Tomasz🇵🇱🇬🇧
(@TBogdaniuk) reported
@ThreeUK Big network doesn’t mean good network
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Claire Williams
(@Clouise34) reported
@ThreeUK my mum is having issues with her pay as you go SIM card so she has a replacement sim. She wants to keep her old number from the old SIM card. How does she do this? Thanks