Is 3 (Three) having an outage in Burnley, Lancashire, England?

@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert

@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport Hi guys, further to my tweets last month my phone is starting to have the No SIM issue again.

@ThreeUK customer service is poor, can’t understand a word and not resolved my problem after three days.. not good

Worst customer service ever @ThreeUKSupport ended a call with three more confused than when I called them 🤔 #BadCustomerService

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

@ThreeUK @ThreeUKSupport When will I get phone signal in the OL14 and HX7 area? Around 17 hours without any coverage @ThreeUKSupport @ThreeUK

I’ve had no phone signal today. I’ve checked on the Three website and it says you’re “working on getting it fixed by 07 October 2018”. That’s completely unacceptable! I hope this month is free for the inconvenience. @ThreeUK @ThreeUKSupport

@jaxralph1992 @kemperman @ThreeUK @ThreeUKSupport @chloehalladey @EE Indian call centre only problem with Three! They are rude, arrogant, obnoxious and lie persistently even when you record their conversation, if it’s not in a ‘script’ they abruptly hang up! And I’ve been with them since they started! But not sure I will stay at end of contract!

@ThreeUK still wondering why your charging me an extra £1.56 a month? Got told I’d receive a letter on why, but... never received one.

@funkymunkyuk02 @ThreeUK Joke. Been terrible all weekend.

Anyone else getting really shite internet coverage on @ThreeUK this weekend? Absolutely terrible for me this weekend. Coverage is on and off constantly.

@ThreeUKSupport A friend used my referral link yesterday but there were issues with your website not finding her address so she gave up and went in store (and had no problems). Is it still possible to claim for the Amazon vouchers for us both?

@ThreeUKSupport Hi, I have a samsung t585 and the screen is black. Volume buttons work but nothing else. I’ve tried holding power and both vol buttons down, but no joy. Any ideas?

@ThreeUK It doesn't matter which emoji, probably won't have a good signal to send it

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

@notameadow @ThreeUK @ThreeUKSupport Automation gone wrong. As a @ThreeUK customer we know you don't have choices because of your contract. If you are having problems that we probably won't assist you with please contact @ThreeUKSupport to be ignored.

@TIWaggoner @ThreeUK I’m just waiting for some reply here from them along the lines of ‘oh we’re so sorry you’re having problems please share the postcode’ :) @ThreeUKSupport please don’t.

@TIWaggoner @ThreeUK Too true! I’m sure there are good people working @ThreeUK who know exactly where the problems are - but the cost just doesn’t add up for Excel people. As long as it doesn’t affect revenue, nothing will happen. It’s the same in infosec...

@TIWaggoner @ThreeUK Hah! I just want to get out of the contract I have because I have been cheated that I will get unlimited data, when in fact there is a fine print there about ‘we have congestion problems’. I’m sure I don’t have the power to go against @ThreeUK but I sure as hell will try.

@notameadow @ThreeUK It's looking like we're headed down another path of promise to a cemetery of despair. X/end

@notameadow @ThreeUK Once a carrier heads down a pathway they try and implement least cost. Once they've short changed it for a few years the cost benefit analysis will never allow them to fix. Tech is still too black box for most, even some of those working in the field. And decisions are made 1/x

@TIWaggoner @ThreeUK So from business perspective, there’s no reason to fix it.

@TIWaggoner @ThreeUK It comes down to customer demand. I don’t even want to argue with them as there’s no point (although I will try the lawsuit way). They don’t provide Internet in the most congested areas but there’s WiFi there so the majority will not complain.