3 (Three) Outage Report in Burnley, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Burnley come from postal codes BB10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Rossendale District, Bury, Accrington, Blackburn, Nelson, Burnley, Todmorden and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Bury |
Phone | |
| Accrington |
Wi-fi | |
| Blackburn |
Phone | |
| Bury |
||
| Nelson |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Andrew 🇬🇧🇺🇦
(@Bigglesdaf) reported
from
Bury, England
@ThreeUKSupport Why did none of our 3 phones receive the government emergency alert test today? The phone settings were correct but no alert was received
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Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK making it real easy as an existing customer to upgrade. Two different early upgrade fees, two different tariff costs, and three different level of tariffs to choose from. My options couldn't be put on an email, and it's not online. How can I make an informed choice? 🤔
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Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔
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Laura
(@LauraR1707) reported
from
Bury, England
@ThreeUKSupport I’m planning on moving networks when my contract is up. At my upgrade date, is this when I cancel with you or do I have to wait another month?
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!
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Debbra Watson
(@DebbraJaneCakes) reported
from
Bury, England
@ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!
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Northern Wine School
(@northwineschool) reported
from
Bury, England
@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early
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Chris Lofthouse
(@lofty316) reported
from
Blackburn, England
@ThreeUKSupport is the app not working ?
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Gabriel Varaljay
(@GabrielVaraljay) reported
from
Accrington, England
@ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Andrew
(@Bigglesdaf) reported
from
Bury, England
@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network
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Giraffe 🦒
(@jo09xx) reported
from
Bury, England
@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Sam Donagain
(@bennydonagain) reported
from
Bury, England
@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝒵𝒶𝓃𝑒𝓁𝓁𝒾
(@neojetangel) reported
Still having network issues with @ThreeUK since Wednesday. Today the network is completely down again.
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Ross Henderson-McKillop
(@rsmck) reported
@n3c8 @ThreeUK @Ofcom Cancelling not switching sadly. I did actually consider porting service to another operator just to cancel it with someone competent.
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Marina
(@marina3424) reported
@ThreeUK My service is out AGAIN!! No further updates? Nothing! Customers can't get through to you and you're not even bothering to help them Disgusting!!!!
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Andrew Winn
(@FlippinIT) reported
@iD_Mobile_UK @ThreeUK Still having issues. I have to reboot my phone several times a day as it works after a reboot but then shortly afterwards calls don’t work again. Probably going to leave now
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Adam Grose MA PGCE
(@adgros) reported
@ThreeUK Hi, was wondering if an issue in the TA2 area? Signal keeps dropping.
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Harvey
(@Harvey18623162) reported
Three is the shortest network going. @ThreeUK YET AGAIN unable to make or receive any calls. This is beyond a joke. I expect reimbursement or a cancellation option on my contract. Absolute joke.
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PL84
(@DeviousPL) reported
@ThreeUK Really haven’t done yourself any favours with this, people say Three is a joke network and this didn’t help. Also data services did not work normally (bit of a bare faced lie) - my IP cameras went down, lucky it was just those and not my Vodafone main line.
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Lewis
(@MrGoody11) reported
@ThreeUK worst thing I ever did purchasing their broadband. Useless
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Ry
(@ryswinney) reported
So I’ve just had @ThreeUK “marketers” call me via a business number associated with a restaurant in Falkirk? Only answered cause it was a Falkirk code and thought there was a family emergency. How is that right?
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Richard Garber
(@richard0964) reported
@iD_Mobile_UK @ThreeUK No comment from @iD_Mobile_UK then. Quick enough to raise prices annually but no refund foe no service double standards