3 (Three) Outage Report in Nelson, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Blackburn and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Todmorden |
Internet | |
| Blackburn |
Phone | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Stephen
(@stestridge1984) reported
from
Accrington, England
@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@ingl We had many problems with @ThreeUK when we had contracts! They promised discounts on both mine & Mrs' accounts when we signed only to find they charged us full price for both. When I complained and showed them written proof of their promise they wouldn't relent! #NeverAgain
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Jenna Martin
(@phoenix_705) reported
from
Silsden, England
@ThreeUK Still having properly flaky signal and internet here. 😓
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Nicola Monaghan
(@nicjanemonaghan) reported
from
Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Ian Burton-French
(@ianburtyfrench) reported
from
Embsay, England
@Paulkelly87 @VodafoneUK Vodafone have a terrible rep for bad service. I've been with @ThreeUKSupport for years and never had an issue unresolved, I would highly recommend Three if you're looking for a new network 👍🏼
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Anthony Hacking
(@Anthony_Hacking) reported
from
Blackburn, England
Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.
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Sam Donagain
(@bennydonagain) reported
from
Blackburn, England
@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.
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Ian Burton-French
(@ianstueyb) reported
from
Skipton, England
@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.
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chelsea
(@chelsduckw0rth) reported
from
Rawtenstall, England
@ThreeUKSupport hello. I am SICK of nothing working on my phone, it’s been unreliable since the network was down two weeks ago and iv a good mind to cancel the direct debit for the data I haven’t been able to use
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Danny Cheng
(@chengy888) reported
from
Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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cooper Anderson
(@cooperA86682798) reported
from
Great Harwood, England
@ThreeUK never had as shockingly bad service! Fuming! Nobody even trying to help! All I want to do is upgrade my 2 phone contracts and handsets!.. shower of shite! The attitude in the Accrington store flippant beyond belief
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Matt
(@_MVTTP20) reported
from
Cononley, England
@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks
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Gabriel Varaljay
(@GabrielVaraljay) reported
from
Accrington, England
@ThreeUKSupport Now I have to wait until 21st of March and there is no solution: no extras to buy. There is no logic.
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Chris Lofthouse
(@lofty316) reported
from
Blackburn, England
@ThreeUKSupport is the app not working ?
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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sam kingsley coast
(@Mad87Dog) reported
from
Keighley, England
@ThreeUKSupport @thisiskizomba Done that given you my postcode but it everywhere there a problem post code is bd21 5es
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Spangly
(@spanglysparkly) reported
from
Blackburn, England
@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues
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Frangipani Night
(@FrangipaniNight) reported
from
Gargrave, England
(2) need to be contactable at all times as my partner has a disability and is currently on a train home. Please reinstate my signal ASAP! @ThreeUKSupport @ThreeUK
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Steve
(@Sully_TeamSteph) reported
from
Sutton-in-Craven, England
@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝖌𝖊𝖔𝖗𝖌𝖊
(@deepfriedgeorge) reported
@ThreeUK pls help i can’t get your website to work on any browser when i try and get a phone contract. the address search won’t work
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Wayne
(@wkeenan) reported
@ThreeUKSupport I am unable to send an SMS from the hotspots web interface as I think there is 0 credit on for/the SIM... to top up I need the mobile number to login to the Three website... shall I just order another SIM?
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makavelli
(@DucavelliKion) reported
@ChelseaFC @BenChilwell @ThreeUK This is crap and cringe
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Lewis Trower
(@spartalewis115) reported
Hi @ThreeUK @ThreeUKSupport I've still not got my mobile no. back since 4th of Feb, after several phone calls to your unhelpful c.service department, who give me a different story every time,. Assuring me its being sorted, does anyone know what's happening?!?!
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Boudica .. The Original Essex Gel? .... or Anni !
(@MagnaCartwheel) reported
So having sorted out my letter to Palma I am now having problems with @ThreeUK !! Contract ended, went in last Friday so changed to a monthly SIM, told my number would be transferred today- didnt happen. Had a chat online and didnt get anywhere so now have to go in tomorrow! 🤬
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Goldy Loxx
(@goldyloxxx) reported
@ThreeUKSupport I have honestly never witnessed such terrible ongoing customer service as through your chat bot.
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angela young
(@newulaserclinic) reported
@ThreeUK I’ve been with 3 for many years, but last year was awful! No reception anywhere! Absolute nightmare, can’t call, can’t message, no internet - at home, at work, outside… what is going on? 5G more like NoG. Will be looking into moving somewhere else
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Andrew Wilkinson
(@andrew_j_w) reported
The UK mobile sector is broken. @ThreeUK are kicking me off my contract, which has a 4.5% annual increase, to one which has CPI+3.9%. No major network doesn’t have these anti-consumer increases, so I can’t avoid them by shopping around. Where is the competition @Ofcom ?
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Insanely Jason
(@InsanelyJason) reported
@rage707_707 @ThreeUK No, it is the absolute worst.
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Boudica .. The Original Essex Gel? .... or Anni !
(@MagnaCartwheel) reported
@jeanniejuno @ThreeUK U cant imagine how ! I posted my complaint to the CEO of R Mail this morning about the letter to Palma which thankfully is now there sent by DHLm& tomorrow I have to go to 3 to moan about that .. and still having to battle the legals over the building ...I feel like a prisoner