3 (Three) Outage in Sutton-in-Craven, North Yorkshire, England

@ThreeUKSupport hi guys just wondered if there was a problem with a mast in BD20 8LL, currently have no service. Thanks

@ThreeUKSupport Billing issues. Wrong information. Services suspended despite my account being up to date.

@ThreeUKSupport i got the replacement sim when i called up three after i got my phone stolen a while ago and only got a replacement yesterday - i’ve tried taking it out and tried in another phone too and still no service

@ThreeUKSupport I’ve done that now, apparently I’m in a low signal / no signal area. They think due to upgrading works, but that doesn’t really help me now.

Hey @threeuk you might want to look into your in-app adverts, they’re asking me to upgrade me to *more than infinite data*. Unless Three broke maths, physics or similar. In which case carry on, my bad.

@ThreeUKSupport hi, new customer to Payg to test and everything seems fine, tried to upgrade on line and they are sending me another sim. Is that right or have I messed it up. Thanks

@ThreeUKSupport It looks like the network has been down for hours.

@ThreeUKSupport no signal in BD16 this morning

@ThreeUKSupport Hi guys, further to my tweets last month my phone is starting to have the No SIM issue again.

Managed to get thru a days work thanks to tethering my data terminal to @ThreeUK as @O2 can’t seem to fix the data issue. Massive thanks @ThreeUK for excellent customer service, guiding me thru the tethering process and ensuring it comes from data allowance so no extra charge!

@ThreeUK your customer service is awful.

@ThreeUK Any plans to introduce visual voicemail on iPhone? Been with you for many years and it baffles me that it still isn’t available on your network.

@ThreeUK @ThreeUKSupport I considered myself a great customer who’s had four contracts at least was worth asking for a deal that it warranted. I wasn’t asking for the earth but more than you were prepared to give me. I’d appreciate a reply please

@ThreeUK @ThreeUKSupport Never wanted to leave but your price for the phone I wanted was £13 more than my new contract

@ThreeUK May I say I’m sorry we couldn’t come to an agreement that would have kept my custom. I thought me being a customer for so long might have given my an offer I could agree with.

@ThreeUK @ThreeUKSupport When will I get phone signal in the OL14 and HX7 area? Around 17 hours without any coverage @ThreeUKSupport @ThreeUK

I’ve had no phone signal today. I’ve checked on the Three website and it says you’re “working on getting it fixed by 07 October 2018”. That’s completely unacceptable! I hope this month is free for the inconvenience. @ThreeUK @ThreeUKSupport

@ThreeUK why is the internet always crap on three i have a contract with you and I don't think I should pay for something I am not really getting let me know thanks.

@chloehalladey @EE @ThreeUK Well I hope nothing goes wrong with your phone or you’ll have to deal with some of the rudest and most unhelpful customer service people ever if you go to 3

@ThreeUKSupport Hi the past few days my signal has gone! I used to have 4G at home, work and out and about and I have no service now everywhere! Also happened to my sister!

@AWETH0R @torizia @valeriecafe @ThreeUK The really awful bit was my husband did by his grandmother who was with us, and didn't have a code a coffee and we still weren't allowed to eat in.. We would have ordered additional cake / lunch but I said no as I was furious by the way he spoke to me. #poorcustomerservice

@funkymunkyuk02 @ThreeUK Joke. Been terrible all weekend.

Anyone else getting really shite internet coverage on @ThreeUK this weekend? Absolutely terrible for me this weekend. Coverage is on and off constantly.

@kellyjeaaann @ThreeUK I honestly have no problems with it. I think they're really good! Used to be connected to Wi-Fi at home but decided to just use my data all the time a few months back. I use around 80gb a month and the coverage is good with fast speeds in most places I go

@ThreeUKSupport I can call UK numbers fine and have reset network settings on my iPhone X

@ThreeUKSupport Slow, but it's better than nothing I guess. :(

I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

@ThreeUK your app is shit...... Your service is crap.... Sort it out

@ThreeUK The worst telecommunication company in the UK , I’m saying this based on experience that has been lasted for long time , my golden advise to anyone who is seeing this ads don’t you ever start a contract with them their coverage is rubbish.

@digitaldownfall @ThreeUKSupport It’s a shame, 1y since my first question to them and they keep saying “we’re working with Apple to introduce it soon”. What a horrible service!

@ThreeUKSupport Nope, no call back despite it being promised! Ali from the customer relations team was supposed to issue a £20 refund to my account after hours on the phone with Three and the website supplying incorrect costs. The £20 has never been given and no one will help me or call back!

@ThreeUK How about getting your 4G coverage working properly before moving onto 5G.... have reported bad data connection for months now and hey.... no response.... all these years I have been a customer and you can’t be bothered to reply...... can’t wait to change provider.....

Been on @ThreeUK for best part of 5 year and never had issues. Now suddenly the internet is slow af and your advice is to change my settings🙃🤔

@ThreeUK and yet again rubbish customer service or should l say no customer service