3 (Three) Outage Report in Halifax, Calderdale, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Halifax come from postal codes HX1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Halifax, Calderdale, England
The most recent 3 (Three) outage reports came from the following cities: Dewsbury, Bradford, Batley, Leeds, Halifax and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Benjamin
(@BensBigTrip) reported
from
Wyke, England
@ThreeUKSupport This is pathetic, my complaint is about being unable to contact you by phone and not being prepared to waste even more time queuing so you suggest... I phone you. Please will you DM me and I will give you my number for someone to call me. Take some ownership and sort it out.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Craig Battye FCIOB
(@CraigBattye) reported
from
Huddersfield, England
@ThreeUKSupport Can't get through on 333, Live Chat disabled, no option to log a complaint as required by Ofcom, will try writing you a letter tomorrow or failing that smoke signals. Over 10 years as a loyal customer to be treated like this.
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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Benjamin
(@BensBigTrip) reported
from
Wyke, England
@ThreeUKSupport Reece, you have ignored my whole complaint. Could I ask you re-read the tweets. This is utterly embarrassing how you are handling this, please can you get someone to deal with the complain. I’d suggest someone phoning me. You can do me for my number.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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The Tapeworm
(@thetapeworm) reported
from
Gildersome, England
@ThreeUKSupport Your service status page has said there's an issue in the area for months, seems you aren't bothered about fixing it.
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @TheO2.
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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Benjamin Lee
(@benjaml) reported
from
Mirfield, England
@ThreeUKSupport hey Three when will you add cellar support for the Apple Watch. I’ve been waiting for ages and might have to look elsewhere soon if there is no updates. 🤨
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Benjamin
(@BensBigTrip) reported
from
Wyke, England
@ThreeUKSupport Cool, thanks for switching the apology with a smattering of patronisation. Quality service. Yeah faults happen, dealing with them well, and at our expense is where you have the problem. Worst provider I’ve had, and it is terrible for your reputation.
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alex
(@AlexHeyAcro) reported
from
Bradford, England
@Lost_In_Films_ @ThreeUK Yeah it’s scummy, they won’t do anything to help either, their app doesn’t work, and their customer service people are rude more often than not
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Deany Hawley
(@DeanyDeany) reported
from
Wibsey, England
@AdrianAndreev @Three_Is_Broken @ThreeUKSupport @ThreeUK Get yourself to an EE store. Nicest people ever. Called customer service with PAC and the guy gave me his direct email. Proper service.
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jeli chong
(@jelichong) reported
from
Leeds, England
@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport hi, can you tell me when the upgrade works are going to be finished around M20? I was told my service would be back at 19:00, but that was a while ago..
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atlas. 🏴☠️🌿
(@goblinpothos) reported
@ThreeUK your service is awful and your customer service is awful thank u for nothing x
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A A
(@AjadiAlice) reported
@ThreeUKSupport @ofgem I need a deadlock letter for my submitted complaint. I just spoke with advisor "Jinishia" who was so rude and she cut the call on me. She kept me on mute for 12 minutes, knowing fully well nothing will be done about it. The AH Sam A is calling now.
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Northernguy
(@mcalvert1066) reported
@ThreeUKSupport Apparently it's until the 20/5, for essential work on the mast in one particular area, could this be improving the 5g signal?
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Alastair latchford
(@Alatchford) reported
@ThreeUKSupport I have tried this using Firefox on windows and MacOS and Safari on iPad I don't think this is a browser issue it's a problem with your websites API call for the background check
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@ThreeUK Or you could go with Smarty that use 3’s network and don’t charge you roaming charges when abroad.
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Michelle P
(@michell67162286) reported
@ThreeUKSupport Just to clarify to anyone who is looking to buy a pay as you go sim from three to go on holiday DO NOT DO IT absolutely disgraceful service
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Elodie Flenniau
(@ElodieFlenniau) reported
Anyone else ready to leave @ThreeUK? Been 2 days that people can't hear me on the phone. Been struggling with doctor and hospital calls for the wee ones and all 3 tells me is "we are working on the network, stay tune for updates." This is not on.
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Dean Walmsley
(@deanowammer29) reported
@ThreeUKSupport I rang your customer service number. The call centre in India struggles to understand that I was staying with three, just kept saying sorry your leaving us but you have to pay for May and June: I tried to explain that I wasn’t leaving , I was moving from sim only to contract
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Heather Butler
(@Heath_cb) reported
So to conclude in 2022 @ThreeUK do not take fraud seriously and cannot make international calls or use email. I am completely shocked and disgusted at this service. @ThreeUKSupport this has been woeful.