3 (Three) Outage Report in Great Malvern, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Ryan Price
(@ryanfaf) reported
from
Worcestershire, England
Anyone else on @ThreeUK @ThreeUKSupport having major issues at the moment? To double check, I called my mobile from my house phone and it wouldn't let me answer. Then my house phone tried to call me again without me even calling.
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Rob
(@eaglesboy2) reported
from
Malvern Wells, England
3 times I’ve called and it’s still not be done. Farcical service. @ThreeUKSupport
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#DocMartin
(@GoMcMahon) reported
from
Worcestershire, England
@ThreeUK I converted 2 contract numbers to PAYG last July, & transferred to 2 new contracts with 3 within 3 days. Just tried this for a 3rd contract & was told I must wait 30 days. I'm not happy! Your upgrades don't match reseller sites, that offer better deals for less #Terrible
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@cabreen75) reported
@ThreeUKSupport Why can’t your customer experience team even check if there another colour available earlier without initiating a new contract? Either you have a terribly dysfunctional system or dishonest staff, & I’m sure it’s not the later?
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Phil Groom #KeepYourDistance, I may be infectious
(@notbovvered) reported
Not impressed @ThreeUK @ThreeUKSupport: just tried calling you on 333 & all I got was an automated system forcing me to jump through endless hoops with no option to speak to someone, finishing up with a txt msg directing me to your app #Fail #PhonesAreForTalking #RealPersonPlease
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Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport I’m afraid this isn’t really an option as I need 4G connectivity for certain aspects of my job. I don’t understand why it has been 3 weeks and there’s still an issue, it’s not just today
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Chris
(@cabreen75) reported
Very dissatisfied with @ThreeUK, ordered a new @apple IPhone on the 29/10 to be delivered 16/11, I’ve just received a message stating it won’t arrive until 30/11, exceptionally disappointing customer experience 😡😡
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Chris
(@cabreen75) reported
@ThreeUKSupport I have already complained, I simply can’t understand how your decision makers it’s not a suitable system designed to achieve customer satisfaction? I am a 13 year customer, with 5 contracts, yet I could go into a @ThreeUK store as a new customer & leave with the phone
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Nick Lewis
(@corianderhater) reported
@ThreeUKSupport @SkyHelpTeam Hi there, we are still having an issue with downloading Sky content onto our Sky Q Box with 3’s 5G router. Has happened in the past week and both your customer services team say you are looking into it to no avail.
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Phil Groom #KeepYourDistance, I may be infectious
(@notbovvered) reported
@ThreeUKSupport Hi Rhiannon, thanks for your reply. Just wanted to talk to someone about an issue, y’know? But it seems your company doesn’t like talking to its customers, we’re pushed into online chats instead. Totally not helpful. Please reinstate real people conversations. Thanks.
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Daniel
(@TheSKYNDicate) reported
@ThreeUKSupport 4G is about the same, 3G on the other hand returns 8Mb. I'm not sure what they're like at other times, only really noticed today as the fixed line broadband was down.
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Scott W
(@Scott2uk) reported
@ThreeUK customer service 0/10. I’ve been cut off from live chat numerous times in mid conversation by the person I’m talking to. I’ve contacted technical support and was mis advised twice. I was told to go to store who said they can’t help me as my purchase was online. Shocking.
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Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport Still not seeing any improvement today? What’s the crust problem and what is the ETA in the fix?