3 (Three) Outage in Worcestershire, England

3 times I’ve called and it’s still not be done. Farcical service. @ThreeUKSupport

Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

@ThreeUK I converted 2 contract numbers to PAYG last July, & transferred to 2 new contracts with 3 within 3 days. Just tried this for a 3rd contract & was told I must wait 30 days. I'm not happy! Your upgrades don't match reseller sites, that offer better deals for less #Terrible

@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.

@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol

@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.

@ThreeUK are weak. They remove comments they don't like, and ignore the fact that staff treat those with mental illness appallingly. Cue the copy pasted 'sorry you feel that way' dismissal, from the indifferent, mocking, business.

@ThreeUKSupport I’m a taxi driver so roam the city a bit. But central part of city it’s a very poor connection

@ThreeUK - any chance you can actually fix the problem with requesting a new password from your site? I cannot get in an despite speaking with cust serv, still no new pw access!

@ThreeUKSupport My Huawei AICubeB900 1000 GB data Poor internet performance issue.

@ThreeUKSupport Yes I've already done that twice and its still really bad!! I only have 1 bar of signal. Im considering of leaving this network because of this as i cant even use my phone

@ThreeUKSupport How do we access online support?

@ThreeUK Seem to have "Text delivery reports" added to my bill. What are they? Neverasked for them, never had them as far as I know.

@ThreeUKSupport been loosing signal multiple times a day and no connection in the east Cheshire area, any ideas?

@ThreeUKSupport My 4G home connection has been dropping packets all day. Connected to Cell ID 2792776 / eNBID 10909. Basically unusable as can't sustain a constant connection. Is there a known issue?

So these numbers don't make any sense whatsoever and he can't even explain it to me. So here I am, hoping that this router turns up at Three because apparently there is no other solution. Or is there? @ThreeUK @ThreeUKSupport