3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Robert Foto
(@JamesRobertFoto) reported
@ThreeUKSupport Hi Three, still having internet issues whereby the Huawei router will not work. What is going on with your system that I am unable to use my internet on Christmas Day?
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ukoha ikenna
(@ukohaikenna) reported
@ThreeUK I have tried porting my number from another network to your network since 22nd December but have not been successful. It was supposed to go live on 24th. Can you help me? Can I call?
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Anthony Lee
(@adlee61) reported
@threeuk since upgrading to new SE 2020 (from Three to new Three contract), and having spoken to a service advisor to get my old number on the new phone, my old phone is still fully functional, but I cant get messages or access voicemail on new phone.
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Dave Conroy
(@MrDaveConroy) reported
Love affair with @ThreeUK 5G Internet lasted 36 hrs. It then died and hasn't revived. The future involves as many let downs as Tories ... 'sorry for any disruption ... engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual.'
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Claire Johnson
(@jonnosbabe) reported
@ThreeUK wow on Xmas day you shut your phonelines and chat then f##k the internet signal up??? 👏👏 thanks but a stable Internet stronger than 3g is all I wanted
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JamesEFrames
(@e_frames) reported
@ThreeUK I keep on getting calls in the morning which call and hang up, numbers from Chad and now Belarus... Everyday!! How can I stop this?
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Hugojk
(@hugojk29) reported
@ThreeUKSupport @ThreeUK stuck abroad due to the pandemic. My line was cut due to being abroad for too long. Fraudulently put on a new contract. 6 weeks later still no connectivity despite speaking to support chat (no other way to contact) 20-30 times and every time promised it..
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barbara sensounet
(@Sensounet) reported
@ThreeUKSupport No. Still does not work. Is it because i am not in the UK (although in the past it never prevented me to buy more data).
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Amie Spicy-Fairy
(@AimehhGoesRawr) reported
@ThreeUKSupport I’ve never tried calling internationally from home before so it’s new to me, as far as I know I don’t have any caps and I have access to my3.
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Rakim
(@rakimsv) reported
@ThreeUKSupport hey, I wanted to make an order today, but my browser (Chrome) is saying that your website isn't secure, possibly a certificate problem? I don't want to put any of my details in if they can be snooped on...