3 (Three)

3 (Three) Outage Report in Chepstow, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chepstow, Monmouthshire, Wales 12/02/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent 3 (Three) outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • reece_evans Reece (@reece_evans) reported from Bristol, England

    @ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • OTweeter Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • catherinetyley Catherine (@catherinetyley) reported from Bristol, England

    @ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • _daisysawyer Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • D_BlackMaterial P_O_S_H_E (@D_BlackMaterial) reported from Bristol, England

    @ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmeliaPoamz AMELIA POAMZ (@AmeliaPoamz) reported

    @ThreeUKSupport Ive spoken to 9 advisors, all promising me things that never happen.

  • lynnekeldaz Lynne Mew (@lynnekeldaz) reported

    Three network in SE London for last few days crap! @ThreeUK

  • VickyR2021 Vicky Robinson (@VickyR2021) reported

    @ThreeUK your customers service has to be the worse I know

  • HFAStephen Stephen James Ryan 🏳️‍🌈 (@HFAStephen) reported

    Warning to all. Avoid @ThreeUK like you're avoiding #Covid_19. Nothing but a scam network run by incompetent idiots from an Indian call centre. They force you to pay via direct debit and if you don't, they add extra charges. Isn't paying the bill the most important thing?

  • FritzyBoy73 Ian Fraser (@FritzyBoy73) reported

    @camclayner @fonehouse @ThreeUK They are telling me its Three thats the issue. Three are telling me its them. Ive now had a second bill which has went from £1000 to £800. No idea why its reduced but it appears Three havent a clue either.

  • Tedds04 Tedds04 (@Tedds04) reported

    @ThreeUKSupport hi I don’t pay by direct debit so how can I pay my final bill? I moved my number to another network so I can’t log into My3

  • DaveWil06269921 Dave Wilson (@DaveWil06269921) reported

    @ThreeUKSupport Hi, I used to get 20-25Mbps download speed at home on 3G/4G. Now I get 0.16Mbps, it is unusable. Any ideas why so slow?

  • reidsy29 Frisko (@reidsy29) reported

    @ThreeUKSupport But can you help me out of this contract please ?

  • pshearduk Paul (@pshearduk) reported

    @adwatson1984 @virginmedia @ThreeUK are no better. Had no service for “3” days now. Ironically “3” devices.

  • KennyxThompson Kenny Thompson (@KennyxThompson) reported

    @ThreeUK is there a problem I'm no unlimited data every time I tether for zoom etc is cutting out or problem?