3 (Three) outages and service status in Chepstow, Wales
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- 3 (Three) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England@ShaunMarmite @ThreeUKSupport Oh you poor love
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Chloe (@chloemay555) reported from Chepstow, Wales@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Viv (@Vivivoo) reported from Pilning, England@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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FabDad (@dad_fab) reported from Portishead and North Weston, England@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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sharon pollard (@aloevera75) reported@ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.
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lornieloulpd (@lornieloulpd) reported@ThreeUK my intervener keeps crashing and I am working from home this is not productive for me I pay so much money to your Co pant and I can’t even use the service
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Chiadikobi Ozor (@chiadikobiozor) reportedI really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK
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mark (@markLFC2010) reported@ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi
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Greatestperson1 (@baskeyfit) reported@ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement
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Follower (@Stephen27784350) reported@ThreeUKSupport Do you not support wifi calling outside the uk?
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Richie Jay (@RichEIREjonesy) reported@skunkcityseeds @ThreeUK I’m on contract but I’ve seen it drop out to 3g up the hills but never in town