3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Roxburgh
(@CMRoxburgh) reported
@ThreeUK @Parklifefest You are without any doubt the worst ISP in the UK. They should lift your license rather than let you cheat your customers.
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Muskan Shafat
(@muskanmarazi) reported
If you’re new to the #UK and looking for a SIM card, DO NOT get @ThreeUK. I want to walk away now but I am told I will have to pay over a £100 to terminate contract earlier. #international #internationalstudents
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cryptoscott
(@cryptoscott5) reported
@ThreeUK What a bag a cra p this network is calls dropping pepeole saying I sound like a robot . Are you purposely making 4g bad so we upgrade to 5g
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Jon Honeyball
(@jonhoneyball) reported
@Codepope @EE @ThreeUK Same here -- Three has 5g coverage in huntingdon, but EE and Vodafone dont. However Three dont support e-sims.
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GJM
(@zombie_apoc1) reported
@ThreeUK Hi Three I’ve just renewed my contract early. Yes I had to pay an early upgrade fee but the service has been fab.🤞 you continue to deliver. Thank you.
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Richard Smith
(@richardavsmith) reported
@PGLux Soon, sadly; @ThreeUKSupport went back on their promises, ignori h that so many people came to them specifically because of their Feel At Home roaming setup (even before EU roaming charge abolishing) Just absurd, honestly might make me move network once they bring the charges in
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⚒⚒⚒⚒⚒⚒⚒
(@essex_lad01) reported
Anyone having problems with @ThreeUK 5g home hubs? Have to keep resetting as I loose 5g on all devices, once reset its back to normal, have to do it every couple of days, the 5g light is still on but no 5g signal???
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𝐍𝐌𝐄🥀
(@niamhmarieellis) reported
@ThreeUK is the network down? My phone has had no service or mobile data all day but my bill has been paid?
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walt
(@walthizenberg) reported
@ThreeUKSupport any news on esim support for Apple Watch yet
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Jason Scott
(@MrPowerPlate) reported
@ThreeUK your customer service for customers complaints is absolutely criminal - taking money from customers accounts for a product never received