3 (Three)

3 (Three) Outage Report in Chepstow, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chepstow, Monmouthshire, Wales 09/05/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent 3 (Three) outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Phone

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • reece_evans Reece (@reece_evans) reported from Bristol, England

    @ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • Livierirose Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • twbcreativetech Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • corylus Dr Hazel Phillips (@corylus) reported from Bristol, England

    It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.

  • petekc P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bogyoin Bogyoin (@Bogyoin) reported

    @ThreeUKSupport Hi, i'm having trouble accessing my3 account. I have tried to reset the password giving me either a captcha error or a technical issues error.

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @The_Gypsy_Jew @ThreeUKSupport You can't claim compensation for loss of earnings on a consumer account. Consumer accounts should not be used for business purposes. Please check section 6 of the terms and cons. You'll be compensated for the number of days without service. A few pound.

  • RichBratby1 Rich Bratby (@RichBratby1) reported

    @ThreeUKSupport You’re happy enough to continue charging me full price for my new contract though whilst I’m still using my old phone. Are you going to compensate myself and many others who appear to be having this so issue with you?

  • bella_EB Annabel Brown (@bella_EB) reported

    @ThreeUKSupport Nope I brought a new phone and I was sent a new SIM card but the signal in my house is terrible. I’ve spoken to three 5x and they’ve checked and agreed it’s poor quality network but have no way of helping and when I asked to leave I was told I’d have to pay a fee... criminal!

  • thisisbenr Ben (@thisisbenr) reported

    @ThreeUKSupport 4G. Suddenly stopped working at around 2pm. This is awful timing!

  • ForgingShields This Guard👮‍♀️ (@ForgingShields) reported

    @ThreeUKSupport It was the phone service

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @georgiafarq @ThreeUKSupport Nobody. Your contract doesn't cover termination fees for an opinion based problem.

  • kelly1Amanda kell mand (@kelly1Amanda) reported

    @ThreeUKSupport Ye already done that about 12 times in 3 weeks on top of all the calls I will never get another contract with you and I’ve been with you 6 years and I have 2,contracts with you 😡

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @stressfulvirgo @ThreeUK The ombudsman wouldn't waste their time with that type of complaint.

  • Were_Dxxmed *inaudible distorted crying* (@Were_Dxxmed) reported

    @ThreeUKSupport hey! i have a huawei ai cube through you guys, and am having issues connecting to the internet. it says on the hi link app to see if i have an overdue bill (which i don’t) otherwise to contact the carrier for help. Help pls