3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!
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P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@monkey__nuts) reported
@theforceofKozma @ThreeUK I left Three due to them removing inclusive EU roaming. Joined ID Mobile who do give inclusive roaming. And use Three as their network provider. Oh, and a fair bit cheaper per month
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AkebajeJesu
(@adepeju2000) reported
@ThreeUKSupport keep getting spam calls every 5-10 mins from different numbers, please help! How do I enable spam protection 😔
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🍀BritScotsLass🏴🇬🇧🍀
(@scotslassieuk) reported
Has anyone else got 3 homebroadband? If so are you finding the network down? Went from strong earlier to virtually zero @ThreeUK
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Karl Wardlaw
(@KarlosW) reported
@ThreeUKSupport The old Sim only shows as being able to make emergency calls. Had an email saying 3-5 days and a tracking number. However, it doesn't say who is delivering the sim so am unable to track it
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Karl Wardlaw
(@KarlosW) reported
@ThreeUKSupport went in store on Tuesday as had issue with my phone,reckoned it might be sim so arranged for new one with same number. Still waiting for sim but now unless inside and connected to WiFi phone not much use. Why stop sim if replacement not here?
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Paul
(@paulhayward200) reported
@ThreeUK Well after 6 years with 3, my wife is moving to another more competitive network. Three just getting to expensive for even the basics .
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Val
(@hockeynutta) reported
@ThreeUKSupport Thanks for the info…I tried your phone customer service and they told me it wasn’t due to be fixed until 2/12!!!!!!!!!
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Perundul
(@perundul) reported
@ThreeUK Wow didn't know people had issues with this even back then. You incompetent ******* morons
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David B
(@BCrostonblue) reported
@Roccaboxuk Hi 'Wheresmybox', placed an order via a @ThreeUK offer over a week ago and heard nothing at all even though delivery promised in 48hrs. Where is my order? Looks like other reviewers have had the same issue😡
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Diego ********* 🪴
(@theforceofKozma) reported
@ThreeUK Leaving Three due to the poor service & attempts by customer services to mislead. Rang up with query. Then given the usual, "You can get an upgrade good customer rubbish". Was advised I could get S22 signing a new contract. Was then told no sir, you are having 2 contracts???