3 (Three) Outage in Chepstow, Monmouthshire, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 No problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Chepstow, Wales

3 (Three) Outage Chart in Chepstow, Monmouthshire, Wales

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 55.01% Internet
  • Phone 23.37% Phone
  • Wi-fi 10.54% Wi-fi
  • Total Blackout 7.21% Total Blackout
  • E-mail 2.99% E-mail
  • TV .88% TV

3 (Three) Outage Map Near Chepstow, Monmouthshire, Wales

The most recent outage reports and issues originated from Bristol, Bradley Stoke, Pilning, Alway and Monmouth.

Bristol E-mail
Bristol Internet
Bristol Internet
Bristol Phone
Bristol Internet
Bristol Phone

3 (Three) in Chepstow, Wales Comments

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:
  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

  • OTweeter Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

  • reece_evans Reece (@reece_evans) reported from Bristol, England

    @ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • twbcreativetech Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • Livierirose Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • petekc P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

  • corylus Dr Hazel Phillips (@corylus) reported from Bristol, England

    It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!

  • coombaar Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.

  • coombaar Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM

  • ClumsyAngel79 Jo (@ClumsyAngel79) reported from Bristol, England

    @ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!

  • dstu51 David (@dstu51) reported from Portishead and North Weston, England

    @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

  • rachaelhxx Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England

    @ShaunMarmite @ThreeUKSupport Oh you poor love

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Bristol, England

    @ThreeUK how do I put a complaint in about my service as it’s a joke Been going on for months now and nothing changed in the service I’m getting

  • ChristineWarden Christine Warden (@ChristineWarden) reported from Bristol, England

    @ThreeUKSupport Yes, rebooted and no signal. My colleague (Three customer too) has the same issue.

  • ChristineWarden Christine Warden (@ChristineWarden) reported from Bristol, England

    Day 3 of no network in BS1... @ThreeUKSupport

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport Dear @Ofcom, how do I make an official complaint against Three? After really struggling to close my late mother’s account and thinking this was resolved, I have now received a letter from Creditlink Account Recovery Limited demanding payment or threatening further debt recovery.

  • StephHarvey22 Stephanieee (@StephHarvey22) reported from Portishead and North Weston, England

    Wow @ThreeUK , what a shocking service. Don’t you care about your customers at all? Spoke to 3 people only 1 tried to save me and even then failed. YEAH THATS FINE, JUST TAKE MONEY FROM MY ACCOUNT WITHOUT ASKING! #scam #scamtext - apparently I’m getting a call back, yeah right.

  • daveprof Dai Prof (@daveprof) reported from Alway, Wales

    @charlotteralph1 @ThreeUK Ah, bad luck! I was similarly ripped off by @O2 a few years ago. Needless to say as soon as my contract ended I switched to a different service provider.

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Bristol, England

    @ThreeUK you need to sort out these signals issues man, every time I try and use my data it’s keeps lagging and super slow and it’s been going on for like 3 months now I keep complaining and it seems like u don’t care!

  • bellabambinaxx BellaBambinaxX (@bellabambinaxx) reported from Bristol, England

    @ThreeUK is there something wrong with the connection today!? All day my phone keeps loosing all signal and 4G, then finding it again.. even though I am in my house where it is always fine..

  • Deannyy92 Deann' ? EGX (@Deannyy92) reported from Filton, England

    @ThreeUKSupport hey.. any idea if there’s a problem in the BS32 area! I’ve not had internet for three days and I still have 29GB left...

  • Deannyy92 Deann' ? EGX (@Deannyy92) reported from Filton, England

    @ThreeUK hey.. know if there’s any problems in the bs32 area? Haven’t been able to connect to the internet in 2 days.. and I still have 29GB data left

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @KerryMP It would certainly be popular with me. I had real difficulties trying to close down my mum’s account with @ThreeUK after she died. They even tried to persuade me to keep it open and then sent threatening texts when her bank account was frozen. #beforecustomerservice.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport Even though I’ve rang to report my mum’s death, spoken to someone to invoice me the account after threats on my credit rating, then spoken to customer advisor on here - who apologised and wrote off the £10 odd bill - I have just received a phone call chasing me for the payment.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport I was told last night by telephone that the account would be closed on the 19th. I can’t remember being asked for a death cert- but if you supply an address then I can do that easily. And then I need an address of someone senior enough to make an effective complaint please.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport First time you’ve asked for a death certificate, the account will be closed from the 19th of August. It feels like everyone I talk to has no idea how to process closing a dead persons account. This is by far the worst company I’ve had to deal with, even getting threats by text.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUK @ThreeUKSupport @ThreeUKSupport are you going to acknowledge or answer this tweet that you are included in from yesterday? I want to raise a complaint about dreadful customer service.

  • whatleahdidnext Leah (@whatleahdidnext) reported from Bristol, England

    Hey @ThreeUK - the signal is reaaaaaaaally bad in Bristol area today. Any reason? Ta :)

  • davidshoare David Shoare (@davidshoare) reported from Bristol, England

    @ThreeUKSupport I'm trying to register on My3 but when I try to validate my email address it gives me the error MY3-CHANGE-EMAIL-RESPONSE-ERROR undefined - any idea how to sort out the problem?

  • joshashbee joshashbee (@joshashbee) reported from Bristol, England

    @ThreeUKSupport SI - DM me no to call into complaint team in Scot and Will discuss. Issues with app & online; also now uncovered issue with DD on new monthly contract I was switching to from PAYG taken before sim activated. There will be notes in complaint team on prev issues. DM for phone no

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • topdogwoufwouf Chris Amour (@topdogwoufwouf) reported

    @ThreeUK Terrible service... Will be going to competition as soon as physically possible!

  • army_franks Franks Blue Army (@army_franks) reported

    @ThreeUKSupport had no signal on my phone for the past 6 hours

  • FraudulentPele Zakk 👉👈 (@FraudulentPele) reported

    @ThreeUK awful company

  • ChefTemple Andy Temple (@ChefTemple) reported

    @ThreeUKSupport I can’t access my account and need to reset passwords for an upgrade. Website reading error messages. Need help, if not then I can go to a new provider for a new contract.

  • izzyc_127 IzzyC (@izzyc_127) reported

    @ThreeUKSupport I’m overseas and my voicemail is not working. I have all these messages I can not clear. When I ring the number it rings then just goes silent. Please fix ASAP.

  • Errington_ George Errington (@Errington_) reported

    @ThreeUK bruv we’re on lockdown the least you could do is sort out your shit connection

  • ahaque2012 a haq (@ahaque2012) reported

    @ThreeUKSupport Hi, I have tried so many times to chat with support team from my 3app but they couldn’t resolve the issues of network. As i have been facing this Network issue since December 2019 sovlast month your colleague has promised with me to refund my monthly charges.

  • Chrissy22106204 Chrissy (@Chrissy22106204) reported

    @ThreeUKSupport The monthly payments of £31 which are incorrect as this includes the tariff and the charge for the new phone which I never received by upgrade as this was cancelled.

  • busolabiran_ Adébùsọlá (@busolabiran_) reported

    First call of duty once this lockdown is over is leaving @ThreeUK no monetary saving is worth the stress from having no signal ever. Ffs

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from Tottenham, England

    @ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!