3 (Three) outages and service status in Chepstow, Wales
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- 3 (Three) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Viv (@Vivivoo) reported from Pilning, England@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England@ShaunMarmite @ThreeUKSupport Oh you poor love
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Chloe (@chloemay555) reported from Chepstow, Wales@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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FabDad (@dad_fab) reported from Portishead and North Weston, England@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lornieloulpd (@lornieloulpd) reported@ThreeUK my intervener keeps crashing and I am working from home this is not productive for me I pay so much money to your Co pant and I can’t even use the service
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Vix Southgate 🦊 (@Victrix75) reportedI cannot believe how poor mobile reception is on @ThreeUK these days. 4G=1bar if not in a built-up area and when 5G 'is' found it crashes my iPhone 16pro or garbles every word. Anyone tell me what network has UK-wide coverage these days. I feel like I am back in the 1990s!
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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John F (@JohnF74683580) reported@ThreeUKSupport is there a problem in Coventry CV2 area as unable to call or receive calls, the whole network is down affecting my work
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?
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Tom (@zappomatic) reportedSoho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.
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Stu Nicholas (@pubisclosed) reported@ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous