3 (Three) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  FabDad (@dad_fab) reported 2 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

• 
  Weeksy (@weeksy11) reported 19 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 23 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Sara Venn (@Saralimback) reported 23 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  David (@dstu51) reported 29 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 34 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Venting Dicktorian (@OTweeter) reported 34 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Viv (@Vivivoo) reported 36 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 47 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Weeksy (@weeksy11) reported 50 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Chloe (@chloemay555) reported 52 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Viv (@Vivivoo) reported 56 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Dais (@_daisysawyer) reported 59 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  humza (@isthathumza) reported 8 minutes ago

  I have finally broken free from the shackles of @ThreeUK

• 
  Danielle (@elektramonster) reported 11 minutes ago

  What is going on with #threeuk have absolute 0 signal in sheringham Norfolk areas, thought I could rely on 3uk everywhere I go. #shocking @ThreeUK

• 
  Joseph Sinyor (@josephsinyor) reported 12 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  AndrewBirmingham (@birminghamandy) reported 13 minutes ago

  @VictoriaHa50399 Probably @vodafone again, all of Europe should stop using them because basically if you're a VF or @ThreeUK customer then YOUR contract is paying to give these ******* free phones, starve them of the revenue to do so.

• 
  Mike Wood (@mikewooduk) reported 15 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  André Walker (@andrejpwalker) reported 18 minutes ago

  I’m so angry about this @paramountplus thing with @ThreeUK. I was basically forced into it by the salesperson. It’s impossible to access and impossible to cancel. £10 a month for nothing.

• 
  Paul (@__porl__) reported 18 minutes ago

  @ThreeUK Network is all over the place today? Is workk being done / or faults Canterbury areas?

• 
  M 😎🏖👣🐧 (@MaxMgbrv) reported 25 minutes ago

  @ThreeUK Every time I get a spam call I’m going to send you an invoice for £5,000 for illegally selling my data Do something about all the spam calls? It’s 100% your fault - absolute shitshow for giving our numbers away to all these pieces of crap

• 
  Zee (@NaeGlow) reported 25 minutes ago

  @ThreeUK has to have the worst broadband

• 
  John (@limited55) reported 30 minutes ago

  .@ThreeUK third time now I haven’t received these emergency alerts. You going to sort your network out soon?