3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Flanders
(@JamesFlanderss) reported
@ThreeUK could you explain to me why I have to live off my work phone’s @O2 hotspot. You’d of thought I’d at least have some network coverage on Regent Street in Central London. I’m supposedly paying for ‘unlimited Internet’ but you aren’t providing that…
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Laura
(@LauraR1707) reported
from
Bury, England
@ThreeUKSupport I’m planning on moving networks when my contract is up. At my upgrade date, is this when I cancel with you or do I have to wait another month?
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Graham Allan 🇺🇦
(@GrahamAL802) reported
@ThreeUKSupport What is going on with your network... Again the service on my 4G Home Broadband has dropped out in the EH6 area of Edinburgh. Ping reports are 557 ms and 0.05Mpbs speed downloads!! Had to switch to tethering on my O2 just to send this tweet! Please fix it !
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport me again!! FYI my internet is still not restored. However when I type in a postcode which is no more than 2 miles down the road they have no reported issues! Are you able to advise how this is possible?? Are we not hooked to the same masts….genuinely interested
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Alex
(@alexc95_) reported
@sms_95x @ThreeUK Never knew Albania and Greece border each other, probably hit a Albanian phone mass
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
Hey @ThreeUK any news on #ipv6 support? 🐌
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Glyn Shemwell
(@GlynShemwell) reported
Hi @ThreeUK is there anyway I can actually speak to someone? I've been trying for over an hour and literally every option available takes you to an automated reply, none of which help. Really simple query will only take a minute, just need to talk to someone, anything you can do?
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Fiona
(@bunnygal123) reported
@ThreeUKSupport Can you send me the link for the web chat again. We have to drive miles to get signal and sit in our car. Not exactly ideal
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Nicola Mylles
(@littlenic84) reported
@ThreeUKSupport Yeah tech support said they couldn't help me so I have had to cancel my contract.
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ckelly
(@cjk1971) reported
@ThreeUKSupport maybe you should make people aware of the problems with your huawei router b4 they buy it would save a lot of hassle iv only been with you for 5 months and if i had know about this issue i wouldnt have bothered thanks