3 (Three) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Viv (@Vivivoo) reported 3 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Weeksy (@weeksy11) reported 5 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 8 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Viv (@Vivivoo) reported 9 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  David (@dstu51) reported 16 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Venting Dicktorian (@OTweeter) reported 25 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Sara Venn (@Saralimback) reported 30 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Weeksy (@weeksy11) reported 35 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 35 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Chloe (@chloemay555) reported 36 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 36 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  FabDad (@dad_fab) reported 52 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

• 
  Dais (@_daisysawyer) reported 58 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy (@jimmysunny85) reported 4 minutes ago

  @ThreeUK there is your ******* proof right there you absolutely horrible cnts!!

• 
  「Fictitious Person」🏴‍☠️ (@Good_Bye_Earth) reported 5 minutes ago

  @ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please

• 
  Aston (@4ston420) reported 5 minutes ago

  @skunkcityseeds @ThreeUK Bro three playing games with our signal too much now days... They should be paying us to stay with them.

• 
  Semir Jahic (@realSemir) reported 7 minutes ago

  @siyabuilt @robj3d3 @ThreeUK So bad.

• 
  Follower (@Stephen27784350) reported 14 minutes ago

  @ThreeUKSupport Do you not support wifi calling outside the uk?

• 
  Paul Holman 💙 (@PaulHolman100) reported 18 minutes ago

  @OldLondonW14 @ThreeUK I've never had a problem with EE in London and elsewhere. The cheapest way to use that is via Lycramobile or Lebara, both of which are available as sim only for very low prices. Three have been dreadful everywhere.

• 
  Ashlar1 (@crb22462) reported 21 minutes ago

  @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬

• 
  Tommy Craig CSC (@tommycraigcsc) reported 22 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Steve Burnley (@stevenfburnley) reported 26 minutes ago

  Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

• 
  Aston (@4ston420) reported 26 minutes ago

  @skunkcityseeds @ThreeUK Ooh I didn't know they merged with Vodafone 😐 that says alot tbh... They upped my bill not to long ago and I said I was going to leave what not for a better deal.. they didn't offer anything better same plan same signal more money... Make it make sense 🤔 just daylight robbery