3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Carole Rogers
(@CARogersNo1) reported
from
Bristol, England
@ThreeUKSupport No problem. Your customer service is great.
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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FabDad
(@dad_fab) reported
from
Portishead and North Weston, England
@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Pete Jeffrey
(@petejeffrey) reported
from
Bristol, England
.@ThreeUKSupport currently in Bristol city and have absolutely no phone signal? Any idea what the issue is and when it will be resolved?
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Kyla Skelley
(@kylaaskelley) reported
from
Bristol, England
I'm actually sick of having no signal on my phone, have to stand in 2 places in my house for a call to actually go through. Bottom of my bed or outside the back door. Likeeeeee @ThreeUK sort out your signal in Bristol plz
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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zoë 🌼
(@zoev_hill) reported
fourth time using the complaints chat at @ThreeUK and my problem still isnt resolved 🙃 if i hadn’t signed a 2 year contract last month i would be going elsewhere….
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john
(@johnchianalino) reported
@ThreeUKSupport ...with very poor network coverage
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ismael sa
(@latinoinuk) reported
@ThreeUK when you fix 4g on ta188dh. More than 12 no 4g
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Stuart Coleman
(@stubacca81) reported
@ThreeUKSupport my wife has exactly the same problem - iPhone 10
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Kensington Park Road Taxi Shelter
(@ParkShelter) reported
@ThreeUKSupport It’s been a week now and just spoken to a customer who has been with you ten yrs is now having problems in w11 and yesterday I was told there was work in the area 🤔🤔
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Caroline Smethurst
(@cazsmet) reported
@ThreeUKSupport I have tried 4 times since yesterday to get a proof of purchase for a lost phone & each time I keep getting told I will receive by email in the next 2 hours & that I will not have to get in touch with you again. I have still not received anything. Can you Help ?
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Sara Summerton
(@SaraSound) reported
@ThreeUKSupport Yep, keep getting redirected, even when trying to login to my3
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ben llewellyn
(@benllew55869920) reported
@ThreeUKSupport Still have bad internet for over a week now. When will this issue be sorted ??
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Stuart Coleman
(@stubacca81) reported
@ThreeUKSupport yes - reception is still very bad in my house
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Miriam
(@MiriNakhla) reported
@ThreeUK are the biggest scammers I have ever dealt with in my entire life. 6 months of back and forth and they do not offer a single remedy. Thank goodness will no longer be a customer. I suggest and warn go with other network providers. They’re not worth the “deals” they offer!