3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
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 Bristol |
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| Bristol |
Internet | |
| Bristol |
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| Bristol |
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| Bristol |
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| Bristol |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Jo
(@ClumsyAngel79) reported
from
Bristol, England
@ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
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Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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David
(@dstu51) reported
from
Portishead and North Weston, England
@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kucfti
(@kucfti) reported
@O2 Thanks. I'll pop in to the Folkestone @O2 shop tomorrow. I've just moved to this property. It's sheltered housing. There are 42 on @ThreeUK. The signal is appalling and after a meeting, I've been chosen to research a move to a different provider.
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sav
(@savrajsb) reported
@ThreeUKSupport I just gave my 30 days notice this morning to cancel my sim but an hour ago I got a “thank you” email for upgrading? I’ve had the absolute worst experience with three. I genuinely hate every moment speaking to your representatives as they offer no help at all
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Paul I Kendrick
(@kendrickpi) reported
from
Creswell, England
@ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.
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Loudy
(@loudboy007) reported
So I buy @ThreeUK sim only deal and I cannot use the network at all no Internet no calls or text @ThreeUKSupport so I speak to you why lie saying 99% of UK network coverage is available when I can't get on and I have to use @EE mobile WiFi to post here wow 🤔🤔
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Michael Groves
(@amichaelgroves) reported
@ThreeUKSupport Have tried this many times. I’ve restarted phone, airplane mode and off again, resetting network settings, different phones
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VansBM⚒ 🌈
(@Vansbm) reported
Decided to try a contract with @ThreeUK Not got the phone yet (but they have the upfront payment of course) and already on hold (for 30mins) to the complaint department. Get through only to be told to ignore, the 3 different bits of advice they have given and "wait".😐 #Useless
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Vitor Gava
(@Vitimgava_) reported
Another week and another day unable to use my 4g. Thanks for that @ThreeUK. You guys fixed the problem for 3 weeks and now it’s all back again. This is pissing me off now
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steve • digital 😷 💉🦠
(@steveDOTdigital) reported
@ThreeUK @ChelseaFCW @BarclaysFAWSL You owe me £35, I paid for unlimited data for 1 month, and all I get is a super slow 3G connection. Get off social media and focus on fixing your ****.
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catherine obvious
(@ennairrad) reported
You are absolutely the shittest network @ThreeUK. Why do I never have service!?
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Sergio Russo
(@warpkid) reported
@ThreeUKSupport I checked the three status page yesterday and it reported issues. There are still issues today. It’s been poor since we got here on Friday. To be honest I would leave if I could but have another 6 months on my pay monthly contract.