3 (Three)

3 (Three) Outage Report in Chepstow, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chepstow, Monmouthshire, Wales 11/22/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent 3 (Three) outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout
United KingdomBristol Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • reece_evans Reece (@reece_evans) reported from Bristol, England

    @ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • catherinetyley Catherine (@catherinetyley) reported from Bristol, England

    @ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

  • OTweeter Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • _daisysawyer Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jemmaballinger jemma ballinger (@jemmaballinger) reported

    @ThreeUK @VodafoneUK im having trouble sending texts as not coming through to my friend on vodaphone and I'm with three no issues with the vodaphone phone or three phone just not receiving texts

  • top_dave1982 D (@top_dave1982) reported

    @ThreeUKSupport That doesn't help

  • p13ulj Paul (@p13ulj) reported

    @ThreeUKSupport Is anyone here actually going to deal with my issues, fobbed off on Trust pilot without a call back so this will be interesting.

  • martynrowland Martyn Rowland (@martynrowland) reported

    @ThreeUKSupport They helped me log in yesterday, by re-registering. Today I’ve had 2 texts saying that I’ve registered, and the password isn’t working again. Are you having issues with your logins?

  • blue_angel1968 Angi George (@blue_angel1968) reported

    @ThreeUK Not happy with the coverage I am getting from yourselves atm....last week or so unless I can connect through WiFi I am struggling to make or receive calls....I've been on emergency calls only for 2 hours this afternoon...and missed 3 important calls...

  • andiedom Andie (@andiedom) reported

    @ThreeUKSupport hi can someone message me please urgently after 3 conversations with you my issue is still not resolved, I need some support from someone its beyond a joke.

  • jemmaballinger jemma ballinger (@jemmaballinger) reported

    @ThreeUKSupport Never had a iPhone and only recently not been able to text her

  • SurfSwan SurfSwan (@SurfSwan) reported

    @ThreeUKSupport no @Smarty4G for over two days at PO12 1AH Portsmouth Harbour (multiple SIMs - not device issue). What's the problem? When will you fix signal?

  • thekraken27 Bans (@thekraken27) reported

    @ThreeUKSupport I just upgraded. Does that mean you now refund me out of goodwill and for being a customer for 10 years I was gonna spend that 50 notes on Granit Xhaka to get booked tonight? Please?

  • lukesmith Luke Smith (@lukesmith) reported

    @ThreeUK just had a call from someone claiming to be from Affordable Mobiles trying to sell me a phone deal. Saying you gave them my number. I'd never heard of them, and neither do I have a phone contract with you (i did many years ago). I'm assuming they were telling fibs.