3 (Three) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Viv (@Vivivoo) reported 21 seconds ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Chloe (@chloemay555) reported 2 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 4 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 5 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 11 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Weeksy (@weeksy11) reported 24 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Sara Venn (@Saralimback) reported 30 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  David (@dstu51) reported 31 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  FabDad (@dad_fab) reported 31 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

• 
  Dais (@_daisysawyer) reported 32 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Venting Dicktorian (@OTweeter) reported 47 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Weeksy (@weeksy11) reported 54 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Viv (@Vivivoo) reported 56 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna Rae (@DonnaXRae) reported 5 seconds ago

  @ThreeUKSupport yet again no calling capability at home nothing on social media and coverage checker says issue in area that we’re working on. Can’t get emergency call to local hospital 🤬

• 
  Andy  🇬🇧 🇺🇦 (@Andy2sn) reported 4 minutes ago

  Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good

• 
  Kuromiya Lucien (@kuromiyalucien) reported 6 minutes ago

  @Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this

• 
  Crocidolite (@Crocidolite11) reported 6 minutes ago

  £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

• 
  Chris Bignell (@chrisbignell) reported 7 minutes ago

  Three (@ThreeUK) absolutely the worst customer service I've experienced. Just cut me off on business chat, previously useless in store and online. Constantly promised calls that do not materialize. Absolute joke...

• 
  Lee (@LEE74656) reported 8 minutes ago

  Hi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.

• 
  The Asylum Doctor (@TheAsylumDr) reported 12 minutes ago

  @ThreeUK I was verbally abused today at the Angel store by the manager "Wandy" and her henchman, told to **** off and get out the store after i placed an online order and went in to collect after receiving confirmation, only to be told to get ******** out!

• 
  🇺🇲💚🇬🇧 (@PAFCrocket) reported 15 minutes ago

  @ThreeUKSupport my internet is down yet again !!

• 
  Dr Tom (@DrTom88) reported 18 minutes ago

  Wow, I don't think I've ever encountered such poor customer service (and product service) as with @ThreeUK (mobile broadband). Don't bother, folks

• 
  Alan Burley (@mavishier) reported 19 minutes ago

  @Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up