3 (Three) outages and service status in Chepstow, Wales
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- 3 (Three) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England@ShaunMarmite @ThreeUKSupport Oh you poor love
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Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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FabDad (@dad_fab) reported from Portishead and North Weston, England@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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Chloe (@chloemay555) reported from Chepstow, Wales@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Viv (@Vivivoo) reported from Pilning, England@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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🇺🇲💚🇬🇧 (@PAFCrocket) reported@ThreeUKSupport my internet is down yet again !!
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedI truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty
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Barry B. (@basherdrummer) reported@ThreeUKSupport 2 weeks ago I returned from China, having visited 9 city’s in 4 months, not once did I ever lose phone signal with my Chinese network provider - yet here I am on a train from Kent to London with my @ThreeUK signal dropping out! This useless bloody country!! 😡😡
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?
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Crypto93 (@futralph) reported@threeuk @ThreeUKSupport fix your damn haven’t been able to top up for other a week and I’m out of data. What a joke!
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Luke Beevers (@beevers93) reported@ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.
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Arunas Zidonis (@ArunasZidonis) reportedIs it @Sainsbury's in Ellesmere Port jamming phone signal? Or has @ThreeUK become worse after the partnership with Vodafone?