3 (Three) outages and service status in Chepstow, Wales
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- 3 (Three) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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FabDad (@dad_fab) reported from Portishead and North Weston, England@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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Chloe (@chloemay555) reported from Chepstow, Wales@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Viv (@Vivivoo) reported from Pilning, England@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England@ShaunMarmite @ThreeUKSupport Oh you poor love
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Leo Phillips (@leo_phillips) reported@PaulHolman100 @OldLondonW14 @ThreeUK This is a good shout. From my personal experience, Spusu have been superb value for money and offer eSIMs also. Lyca were absolute crap so save yourself the headache.
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DAVID GREGORY KERR (@grego76525) reported@ThreeUK (Private Message for Three Only) I pre-paid so I don't have to worry about the problem I earlier today when I ran out of data allowance, I just wish that Flickr would not sign me out as it eats into my data allowance
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Katrina Owen (@Katrina_Owen1) reported@craigyoung79 @ThreeUK Too bad
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Paul Holman 💙 (@PaulHolman100) reported@OldLondonW14 @ThreeUK I've never had a problem with EE in London and elsewhere. The cheapest way to use that is via Lycramobile or Lebara, both of which are available as sim only for very low prices. Three have been dreadful everywhere.
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delwyn hawkins (@desmoderby) reported@ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.
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Will Sutton (@SuttonThings) reported@robj3d3 @ThreeUK Three are a terrible company, I had a similar issue! Same with Vodafone too. I had to go back to the UK just to get it working again
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David Clarke (@DavidCl88428325) reported@ThreeUKSupport network down again in bt54 area!
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Are You Ready? (@RealAreYouReady) reported@ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.
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Rob Hallam (@robj3d3) reported@helloitsolly @MatthewFoxAF @ThreeUK Exactly what I was doing, and apparently that was the problem?
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear