3 (Three) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 5 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Chloe (@chloemay555) reported 6 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Viv (@Vivivoo) reported 13 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Weeksy (@weeksy11) reported 13 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  David (@dstu51) reported 21 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Viv (@Vivivoo) reported 23 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 31 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Dais (@_daisysawyer) reported 34 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 40 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Venting Dicktorian (@OTweeter) reported 43 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Weeksy (@weeksy11) reported 47 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  FabDad (@dad_fab) reported 50 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

• 
  Sara Venn (@Saralimback) reported 55 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harlem Mufoncol (@ntambweharlem) reported 6 minutes ago

  @ThreeUKSupport I'm getting random calls every two to one minute and all saying I called them is everything alright with your network?

• 
  Crocidolite (@Crocidolite11) reported 12 minutes ago

  £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

• 
  Chris Furneaux (@cfurneaux) reported 20 minutes ago

  @ThreeUK How does your switching to Vodafone work? I’m regularly in central London and struggle to find a signal.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 22 minutes ago

  If you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service

• 
  Placebob (@Placebob2) reported 25 minutes ago

  @mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far

• 
  deathk1d2 (@jodbrillantes) reported 26 minutes ago

  after renewing my contract and upgrading how is my mobile data service more weak and spotty? @ThreeUK . Not just in my area

• 
  Jamie Y Hughes (@jookes78) reported 27 minutes ago

  @ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 27 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Luke Beevers (@beevers93) reported 28 minutes ago

  @ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.

• 
  Alan Burley (@mavishier) reported 28 minutes ago

  @Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up