3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (42%)
-
Total Blackout (37%)
-
Phone (14%)
-
Wi-fi (6%)
-
E-mail (1%)
-
TV (%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
-
BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
-
Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
-
Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
-
Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
-
Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
-
BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
-
Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!
-
Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
-
Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks
-
David
(@dstu51) reported
from
Portishead and North Weston, England
@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
-
BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
-
Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
-
Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM
-
Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
-
Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.
-
Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
-
Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
-
P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
-
JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
-
Jo
(@ClumsyAngel79) reported
from
Bristol, England
@ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport When inside in places in Dinas & there's no signal on 1800, there's no 800 for the phone to switch to. The mast next to CF644QA is the site that covers Dinas.
-
J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport Any plans to upgrade your LTE network in Dinas Powys? [CF64 4QS] to LTE-A, or give us 800MHz to improve indoor signal. Or an additional mast...
-
Karell
(@Ahleshistoires) reported
@ThreeUK just called me to answer to their text (survey) with a 9 or a 10/10. I said "no, it will be a 7 because I had to contact you a second time to solve my issue." "In that case please do not answer to the survey". "...". You just lost 2 points mate"
-
Sara Mai
(@Upcycle2u) reported
@ThreeUK another friday night with no wifi - such service!!
-
Anglesey socialmedia
(@AngleseyScMedia) reported
@Gemlouwhit I use @ThreeUK only place with no signal is A small part of Trearddur Bay - £20 per month unlimited everything plus tethering
-
Alfie Back 💙
(@AlfieBack__) reported
@ThreeUKSupport Ive tried so hard to use your site for days. Every single day there's a technical error. Your live chat function will not work for me either. I need to sort my account out and I cannot get any support. Can somebody help?
-
Jean-Luc Bouchot
(@jlbouchot) reported
@ThreeUK It's incredible. I didn't think it was possible to be as bad at delivering jokes as you are at providing service.
-
Mark
(@TeeteeMr) reported
@ThreeUKSupport There's no additional charges at all and it appears you're just making it up as you go along and as for calling 333 i'd rather stub my toe tbh,nevertheless it won't be long until i'm out now of what is the worst so called 'business' i've ever had the mis-fortune of dealing with.
-
Michael
(@LazyMichaelL) reported
@ThreeUKSupport I requested to cancel my contract, partly because I wanted a NEW number. Supports rep hounded me to take a PAC, and when I asked "So, I can use it, or not use it if I don't want, and my contract still ends?" and they said Yes. Yet, the contract continued?
-
Thundertwonk
(@twatbadger101) reported
@ThreeUKSupport Yep. Same postcode. I think you know what’s going on, your network is not fit for purpose. There’s nothing wrong with my device or my settings so please don’t insult me going through all that garbage. Just sort it out or I’m off.