3 (Three) Outage Report in Chepstow, Monmouthshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Original Jacko 😎
(@DanJay946) reported
@EE I left @ThreeUK because they were dire what started out well when I moved across to you now you’ve got me by the nuts my local mast is down !!!! Women at EE blamed tree were in the way and they need permission to cut them down!! Tell you what @EE I’m off to another supplier💩
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Miranda
(@mirandakhiggins) reported
@ThreeUK has the worst customer service of all time. 6 weeks of being strung along and lied to and then when you’re finally so frustrated you decide to switch to another company they make it impossible!
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Amie xxxxx
(@amieday123) reported
@ThreeUKSupport Spoke to ‘Dave’ earlier & he said ‘give me an hour & I will call back’. We are still waiting for a call back, still waiting for a signal & becoming more convinced we should change to a different mobile provider. If someone wants to help they need to phone my Dad & deal with it
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport @ThreeUK It’s probably because we do not have proper web account access to our work numbers. Would be handy to have when three’s signal is poor to switch to another network. Less of an issue with the no travel. Not used any significant mobile data for a year!
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John Ogden
(@John_Ogden) reported
@alistairclare @ThreeUKSupport @ThreeUK VF would do you a personal sim. I assume their system won’t issue for work though- was a tmgall about it a while back. And yeah everything is going teams, which is driving the desire to cut down on devices
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Duchess of Plum Hill
(@DuchessPlumHill) reported
3 separate mobiles lost signal simultaneously yesterday and have stayed down ever since. Notified network operator @O2 and they insist that their network is "working fine" in our area. So no prospect of a fix then. Perhaps my area is uneconomic. Luckily I'm also with @ThreeUK .
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Phil Davis
(@ferretd69) reported
@deanrmarsh @ThreeUKSupport Sorry Dean, but you are under the assumption that @threesupport give a f**k. They have a list of excuses. I've had 17 "we are upgrading the network", 11 'Reset your phone to factory settings', 6 'it is the router wifi, and had 8 new sims that will 'fix' the issues. None worked.
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Oroshi
(@Oroshi80) reported
@ThreeUKSupport three connection on mobile phone and broadband is running very slow tonight in ts16. This need to improve. Because it will affecting home schooling on Monday.
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francesc grossi
(@francescgrossi) reported
@BeckyLakey @ThreeUK i have been doing tethering for a few days and suddenly my internet is not working at all, they said the will come back to me in 14 days , so do not worry when they want to fix it they can take 14 days they do not say if it is 14 working days that that will mean that they will a
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RONALBEANIO
(@ccregan7) reported
I find it crazy that we can be getting live streams from Mars but I lose signal during a phone call driving down the M20... sort it out @ThreeUK #NASAPerseverancerover