3 (Three) Outage Report in Chepstow, Monmouthshire, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 7 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Dais (@_daisysawyer) reported 10 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 16 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Viv (@Vivivoo) reported 37 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Venting Dicktorian (@OTweeter) reported 37 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  David (@dstu51) reported 39 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Chloe (@chloemay555) reported 41 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 42 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Viv (@Vivivoo) reported 43 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jffff1994 (@Jf111194) reported 16 seconds ago

  @ThreeUKSupport Could I also have a copy of my contract as I never received one.

• 
  PaulFM (@Toza___) reported 1 minute ago

  @ThreeUKSupport Suzi, I assumed at the time that I’d have to cancel my prev. contract. Was told categorically that 3 wld do this upon provision of PAC. I contacted O2 when I disc. you had not made that arrangement almost 10 yrs & £2000+ l8r. I’d like answers.

• 
  Ben Burns (@burnsb) reported 6 minutes ago

  @ThreeUKSupport currently no 5G on phone or via mobile internet, any issues in the B23 area?

• 
  James Fisher (@jimmyfisher30) reported 11 minutes ago

  @ThreeUKSupport Hi on Monday after there were works in the area we had a text saying works on Monday and since then signal has dropped.

• 
  ashleigh (@Ashleighjayne96) reported 16 minutes ago

  I know for sure once my contract with @ThreeUKSupport is up, im not renewing. 3 bars of signal, 4G yet Mobile data doesn’t work and they’ve apparently been doing works on the mast for a year now? Its an absolute joke.

• 
  James Fisher (@jimmyfisher30) reported 17 minutes ago

  @ThreeUKSupport Hi All Could you tell me why your wi-fi signal has dropped so much in NE650UD Northumberland, signal was fine before your planed works ?? Cheers

• 
  Hugo's Boss (@steveharris6) reported 18 minutes ago

  @ThreeUK Exactly what is going on? I cannot access my account. Your chat function is too busy to help?, your telephone line asks me to contact you within office hours (It's 10:30AM on Friday) and you don't respond to emails. I NEED HELP!! You cannot just keep ignoring me!

• 
  PaulFM (@Toza___) reported 18 minutes ago

  @ThreeUKSupport Additionally - the contract I’d had with O2 was, in fact, in my partners name. This, I was told was not a problem as the contract was to be cancelled upon the provision of the PAC code which would necessitate the co-operation of the account holder.

• 
  Dan (@DanJamesReed) reported 19 minutes ago

  @ThreeUKSupport There are two tests: Router tests & local area tests. I know (after going through troubleshooting 6 times) that the router is not the issue. This has been the conclusion 6 times. Kindly explain why I would need to repeat step 1 for a 7th time, when we know it’s a local area issue

• 
  mr beer (@LawrenceBeeer) reported 22 minutes ago

  @ThreeUKSupport I need some assistance. I’m trying to reset my password but it doesn’t send an email or text so can’t reset it. And my data doesn’t work abroad, ever, yet this is included in my plan. Please can you help me sort this