3 (Three) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  David (@dstu51) reported 1 minute ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 6 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Weeksy (@weeksy11) reported 7 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Chloe (@chloemay555) reported 10 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Weeksy (@weeksy11) reported 15 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 27 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Sara Venn (@Saralimback) reported 32 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  FabDad (@dad_fab) reported 33 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 42 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Viv (@Vivivoo) reported 45 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Viv (@Vivivoo) reported 52 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Dais (@_daisysawyer) reported 58 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Venting Dicktorian (@OTweeter) reported 60 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mbappe's 1️⃣ hater (@SoundWavePapi) reported 8 minutes ago

  Thank you @LycamobileUK for providing the very basic level service I have paid for that @iD_Mobile_UK (and @ThreeUK; anyone affiliated to Three mobile network you will know exactly what I am on about) have failed and continue to fail to serve

• 
  Jon ✨💫 (@jle2386) reported 8 minutes ago

  @robj3d3 @MatthewFoxAF @ThreeUK You need to leave it active. Next time buy a cheap phone (not smart phone) plug it in and leave it activate. All networks do this it's not new. Since you didn't have it in s phone the network didn't pick up a signal so it automatically thinks its inactive.

• 
  Suhail 🔥 (@idrees_suhail) reported 9 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  stevie (@stevie_builds) reported 9 minutes ago

  @robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...

• 
  JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported 10 minutes ago

  .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint

• 
  Levity (@LevityODonnell) reported 12 minutes ago

  @ThreeUK Sort your **** mobile broadband network out in South Manchester. I had better service with my AOL rom disc and dial up in Y2K.

• 
  Mark Shepherd 📐📷 (@shepherdmg) reported 15 minutes ago

  @OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.

• 
  Leo Phillips (@leo_phillips) reported 15 minutes ago

  @PaulHolman100 @OldLondonW14 @ThreeUK This is a good shout. From my personal experience, Spusu have been superb value for money and offer eSIMs also. Lyca were absolute crap so save yourself the headache.

• 
  Rob Hallam (@robj3d3) reported 15 minutes ago

  @helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.

• 
  White Apathy (@fundcruncher) reported 23 minutes ago

  @ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.