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3 (Three)

3 (Three) outages and service status in Chepstow, Wales

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • _daisysawyer
    Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • chloemay555
    Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • Saralimback
    Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • dad_fab
    FabDad (@dad_fab) reported from Portishead and North Weston, England

    @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

  • rachaelhxx
    Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England

    @ShaunMarmite @ThreeUKSupport Oh you poor love

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • dstu51
    David (@dstu51) reported from Portishead and North Weston, England

    @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

  • OTweeter
    Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HjRobins
    Harriet (@HjRobins) reported

    I switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.

  • Gpromo_UK
    GIFTSpromo (@Gpromo_UK) reported

    @ThreeUK So you can't provide a stable broadband connection, and tell me I can't cancel without paying an early disconnection fee? What of bunch of useless, thieving ******* ***** you are! See you in court you complete and utter ******* scum!

  • Chaarch
    Charles (@Chaarch) reported

    @ThreeUKSupport none of the £1 three+ codes are working, can you fix it?

  • andy_cowburn
    Andy Co© (@andy_cowburn) reported

    What’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport

  • UgommaGrace
    UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported

    @ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works

  • RodPascoe
    Rod Pascoe (@RodPascoe) reported

    @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

  • ryanbridgewater
    Ryan Bridgewater (@ryanbridgewater) reported

    @ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have

  • rob_welford
    Rob Welford (@rob_welford) reported

    @ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?