3 (Three)

3 (Three) Outage Report in Chepstow, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chepstow, Monmouthshire, Wales 12/04/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent 3 (Three) outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

  • twbcreativetech Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • petekc P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

  • Livierirose Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • reece_evans Reece (@reece_evans) reported from Bristol, England

    @ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • OTweeter Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

  • Vivivoo Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeDonaghy Lee Donaghy (@LeeDonaghy) reported

    As a result several days this week he’s not had network service to contact me or his mum in an emergency if needed on way to & from school. @ThreeUK haven’t contacted me when they needed extra info or when reconnect was delayed, I’ve had to call them.

  • DeanPorterESQ Dean Porter (@DeanPorterESQ) reported

    Hi @ThreeUK I have decided to leave your platform due to your performance, how do I cancel my contract with you and take my number with me?

  • drew_wwwwd ᕲᖇᘿᘺ 🍁🍂🍃 (@drew_wwwwd) reported

    Still no @ThreeUK @ThreeUKSupport signal in CR0 and no information from #Three. What’s going on??!!

  • ChefOfOdin1 ChefOfOdin (@ChefOfOdin1) reported

    @ThreeUKSupport Nothing works on anything of @ThreeUK , app dosn't work , website dosn't work , even the phone number doesn't work. How am I supposed to pay the bill if you don't let me pay the bill!

  • Andrew1970Robin Andrew Robinson (@Andrew1970Robin) reported

    @WhichUK StarCorp. Andrew R. Robinson (REPORTING) @ 7:37 GMT, Log:Hello I am complaining about the unlimited data service produced by @ThreeUK. It is not the first they have given me imminent service due to no apparent reason.

  • drew_wwwwd ᕲᖇᘿᘺ 🍁🍂🍃 (@drew_wwwwd) reported

    @ThreeUKSupport Still no resolution. It cannot be our devices as we have the same issue on apple and android.

  • Sionilo John Warren 🇺🇦 (@Sionilo) reported

    @timatkin @ThreeUK @VodafoneUK Many companies offer free EU usage of your UK allowance, BUT it often needs to be and existing contract ie. before a certain date. We had EE and O2 when we went to Lanzarote last month no problem.

  • stuartg917 Stuart Gallagher (@stuartg917) reported

    @dsb_malloy @ThreeUK Phantom signal. Turn it off and on again.

  • JazmynAnne1 Jazmyn Quartley (@JazmynAnne1) reported

    @ThreeUKSupport is the network down or something? Can’t receive calls and if I make them the line is bad. Also my 4G isn’t working? #help

  • humanbasic Humanbasic (@humanbasic) reported

    @ThreeUKSupport Disappointed to find out that the outage is planned maintenance, with no notice and no service for a week (who knows? Three's not telling) presumably all those affected will still have to pay? ANY information would be helpful.