3 (Three)

3 (Three) Outage Report in Chepstow, Monmouthshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chepstow, Monmouthshire, Wales 11/30/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent 3 (Three) outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • TessaJFitzjohn Tessa J Fitzjohn (@TessaJFitzjohn) reported from Bristol, England

    @ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.

  • catherinetyley Catherine (@catherinetyley) reported from Bristol, England

    @ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

  • CARogersNo1 Carole Rogers (@CARogersNo1) reported from Bristol, England

    @ThreeUKSupport No problem. Your customer service is great.

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Bristol, England

    .@ThreeUKSupport currently in Bristol city and have absolutely no phone signal? Any idea what the issue is and when it will be resolved?

  • dad_fab FabDad (@dad_fab) reported from Portishead and North Weston, England

    @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from

  • D_BlackMaterial P_O_S_H_E (@D_BlackMaterial) reported from Bristol, England

    @ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

  • Yippers Amy (@Yippers) reported from Bristol, England

    @ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡

  • danieldurrans Specifically Limited Durrans (@danieldurrans) reported from Bristol, England

    @ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”

  • OhMyGerardz Dren (@OhMyGerardz) reported from Bristol, England

    @ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • kylaaskelley Kyla Skelley (@kylaaskelley) reported from Bristol, England

    I'm actually sick of having no signal on my phone, have to stand in 2 places in my house for a call to actually go through. Bottom of my bed or outside the back door. Likeeeeee @ThreeUK sort out your signal in Bristol plz

  • weeksy11 Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

  • Yippers Amy (@Yippers) reported from Bristol, England

    @ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a

  • _daisysawyer Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information

  • weeksy11 Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • IncognitoMV MoltoVinos (@IncognitoMV) reported

    @ThreeUK Awesome that I've been without any service for two weeks, but your app sends a text with a code to the number that's out of action before I can log in. Can you see the problem?

  • angelicbeing kathy duffield/ (@angelicbeing) reported

    @ThreeUKSupport the service I pay for isn’t working efficiently why do you not acknowledge these complaints?

  • DawudMarsh Dawud Marsh Ⓥ (@DawudMarsh) reported

    @ThreeUKSupport Have to pay to cut out of your contract. Totally unacceptable and now total silence. No follow up today despite tweeting the problems we have had over the weekend and this morning. We wish we hadn’t chosen Three UK for our internet service. Worst decision we made.

  • cjamcl Connor Clark (@cjamcl) reported

    @ThreeUKSupport @DasSurma don't think he was looking for affirmation of the problem you created

  • TheDougtor Doug Holmes (@TheDougtor) reported

    @ThreeUK Why would 3 different phones have massively different signal levels using the same SIM (being swapped between them), in the same place? One gets 4G, the other two get 'H' - sometimes 'H+', but never better than that.

  • DasSurma Surma (@DasSurma) reported

    @MLDimitry1 @ThreeUK Just buying an eSim is a brilliant suggestion. Never thought of that. Thank you! Did that just now (although i didn't go with airalo, as there reviews suggested it often just doesn't work).

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • mcjammycustard Matthew Creed (@mcjammycustard) reported

    @ThreeUK Hi, I ordered a phone on Saturday. Contract due to start the end of the month, but the delivery date is for last month? Is this a known issue on the website, or should I be concerned?

  • munchl4xx Munchlax (@munchl4xx) reported

    @ThreeUKSupport Hi Muz, this didn’t work I’m afraid… the power light is on but the rest are dead and never come on at all.

  • DavidGardiner__ David Gardiner (@DavidGardiner__) reported

    @ThreeUK your customer service is a joke. I tried calling last night because I needed more data. No phone support. Bought an unlimited add on then realised I could upgrade my plan instead. So I did. Now you want to keep my money for both the unlimited add on and the monthly plan?