3 (Three) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Weeksy (@weeksy11) reported 5 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Chloe (@chloemay555) reported 19 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  FabDad (@dad_fab) reported 20 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 23 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Dais (@_daisysawyer) reported 24 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Venting Dicktorian (@OTweeter) reported 34 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 37 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  David (@dstu51) reported 42 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Viv (@Vivivoo) reported 43 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Weeksy (@weeksy11) reported 53 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Viv (@Vivivoo) reported 53 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Sara Venn (@Saralimback) reported 54 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 58 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Baldwin  (@Ralph_Hapschatt) reported 4 minutes ago

  If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

• 
  McTebow (@Scottish_jet_79) reported 5 minutes ago

  @JosefNixon @ThreeUK it’s really awful :-(

• 
  Jim D (@jnides8) reported 6 minutes ago

  First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

• 
  Casino Capital (@CasinoCapital) reported 13 minutes ago

  @moneyandmore72 @ThreeUKSupport I've managed to see nothing so far 🙈 But lots of artists back from previous years...if I was picking one I'd prob say Garry Starr, I've never laughed so hard, he's a diff show this year I def plan to go

• 
  Donia Alqomlas (@DAlqomlas) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years

• 
  'Name can't be blank' says x, so that's my name (@KMB193) reported 15 minutes ago

  @scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!

• 
  Neil Stratford (@neilstratford) reported 19 minutes ago

  @VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.

• 
  Airlim (@Mainstreamlive) reported 19 minutes ago

  @coveragechecker @ThreeUK I was surprised by a lot about it, I used to work for three so I knew there were some good places but recently since they have merged the signal around my city has just dropped quite hard, I’ve reported it many times but they don’t seem to get back to me lol

• 
  huey freeman (@80iishh) reported 22 minutes ago

  @ThreeUK mek me get back to my area & you haven’t resolved the signal in my area.

• 
  FINGERSJOHN✌ (@jnafr) reported 22 minutes ago

  @ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)