3 (Three) Outage Report in Portishead and North Weston, North Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead and North Weston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portishead and North Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portishead and North Weston, North Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Bristol and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Portishead and North Weston, England
Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Kingswood, England
@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Professional Delight
(@pdixon1972) reported
Currently bring past from pillar to post with @ThreeUK. All I want is a refund today. Customer service is less than poor. I have spent hours on the phone and in live chats in the last 4 weeks. Today's example my chat started about 11:50 for about 2 hours call 25 mins and counting
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Andrew James
(@TheRealCRE8) reported
@ThreeUKSupport @ThreeUK My daughter was critically ill and unfortunately she passed away a few days ago. I wasn’t able to work as I was a FT carer. I haven’t been able to pay my bill for a few months and now my phone has been cut off. I NEED it to organise the service. (1/2)
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Nicholas
(@NicholasP3486) reported
@ThreeUKSupport The phone is in my name I am trying to get the bundle I bought to work but it won’t when I called on my contract phone 3 flatly refused to help even though I explained it is for my father who is in hospital with no means of communication
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Nicholas
(@NicholasP3486) reported
@ThreeUK @ChelseaFC Stay away from 3 they have no compassion no customer service and not willing to assist in any way
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Phil 2.0 ( New Year New Me )
(@Mystic_Pip) reported
@ThreeUKSupport And it's now affected my credit score as well as I'm refusing to pay the outstanding 50.80 its disgraceful how your customer service has behaved. I'm being forced off your network now and feel ill have to find a new service provider after 15 years
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Tekatokikuta
(@NeverDeeSingle) reported
@ThreeUKSupport I would rather have someone from the UK get in contact with me as I stated and I have calls recorded that your overseas team have done nothing to assist or help with my issue.
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Nicholas
(@NicholasP3486) reported
@ThreeUK @ThreeUKSupport Only issue I have is with 3 itself no compassion no customer service you just don’t care that an very I’ll man In hospital can’t use his phone to speak to us and when I phone you refuse to do anything to assist just say go online what a joke
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Jermaine Cole
(@jermainiac007) reported
@ThreeUK what's happening with your network, been down for four days now including today. Very poor service, a shame really because usually it's so good.
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Manly Muppet
(@MuscleYoda) reported
**** @ThreeUK for their utterly awful systems. I’ve been trying to get a new phone since Monday and they keep screwing it up. They get one more chance before losing a customer of 11 years. Suggestions of a new provider?
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @alstewart68 Hello, Three's policy is to deliberately withhold outage info from the status checker, for PR reasons - I've had this confirmed by higher-level support. You can get a % of costs back each month (as I do, for 6 months' disrupted service, ongoing).