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3 (Three)

3 (Three) outages and service status in Portishead and North Weston, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Portishead and North Weston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 24, 10:09 AM GMT+1.
  • 50% Internet (50%)
  • 30% Phone (30%)
  • 10% E-mail (10%)
  • 10% TV (10%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Portishead and North Weston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portishead and North Weston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portishead and North Weston, England

The most recent 3 (Three) outage reports came from the following cities: Bristol, and Newport.

CityProblem TypeReport Time
Bristol Internet 2 days ago
Bristol Internet 4 days ago
Bristol Internet 13 days ago
Bristol Internet 18 days ago
Bristol Phone 18 days ago
Bristol Phone 18 days ago

Nearby cities with recent reports

Bristol

2 recent signals

2 days ago

Community Discussion

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3 (Three) Issues Reports Near Portishead and North Weston, England

Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service

  • sharpq
    sharpq (@sharpq) reported from Bristol, England

    @ThreeUKSupport is network in Bristol down? Can't make call since morning

  • dad_fab
    FabDad (@dad_fab) reported from Portishead and North Weston, England

    @ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three

  • D_BlackMaterial
    P_O_S_H_E (@D_BlackMaterial) reported from Bristol, England

    @ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

  • stowtom2010
    Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • AlanBec
    Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....

  • Clottedone
    Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

  • OTweeter
    Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • dstu51
    David (@dstu51) reported from Portishead and North Weston, England

    @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

  • DigitalJonathan
    Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • catherinetyley
    Catherine (@catherinetyley) reported from Bristol, England

    @ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseAdams79
    Louise Adams (@LouiseAdams79) reported

    @ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    It’s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they don’t understand a work you say to them. A poor second after totally useless.

  • AndrewK96188346
    Andrew King (@AndrewK96188346) reported

    @ThreeUK Your internet is dog **** your customer service is even worse you offer lies an false promises

  • basherdrummer
    Barry B. (@basherdrummer) reported

    @ThreeUKSupport 2 weeks ago I returned from China, having visited 9 city’s in 4 months, not once did I ever lose phone signal with my Chinese network provider - yet here I am on a train from Kent to London with my @ThreeUK signal dropping out! This useless bloody country!! 😡😡

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!

  • jamesma34307397
    james marshall (@jamesma34307397) reported from Spalding, England

    Is there any issues with your network? @ThreeUK @ThreeUKSupport as 4G hasn't been working properly since yesterday

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!

  • aln8tdfthr2
    Aln8tdfthr2 (@aln8tdfthr2) reported

    @ThreeUKSupport are we just ignoring customers now? You've cancelled my internet incorrectly on the wrong date, I've complained to you and you've just ignored me? What sort of customer service is this?

  • CharlieIOD
    CharlieIoD (@CharlieIOD) reported

    @ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?