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3 (Three)

3 (Three) Outage Report in Portishead and North Weston, North Somerset, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Portishead and North Weston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portishead and North Weston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Portishead and North Weston, England

The most recent 3 (Three) outage reports came from the following cities: Bristol, Newport, and Nailsea.

CityProblem TypeReport Time
Bristol TV 3 days ago
Newport E-mail 5 days ago
Bristol Internet 10 days ago
Bristol Phone 13 days ago
Bristol Internet 14 days ago
Bristol Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Portishead and North Weston, England

Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:

  • reece_evans
    Reece (@reece_evans) reported from Yatton, England

    @ThreeUK why’s the network down 😭😭😭😭😭😭😭

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!

  • coombaar
    Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • corylus
    Dr Hazel Phillips (@corylus) reported from Bristol, England

    It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service

  • twbcreativetech
    Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three

  • stowtom2010
    Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • petekc
    P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

  • JeanRLeroux
    Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • Livierirose
    Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • AlanBec
    Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • coombaar
    Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !

  • chloemay555
    Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jill_161
    Jill161🤟 (@Jill_161) reported

    @Emzamara @ThreeUK Normally they are great but a stupid mistake (on their part) has caused me many problems and to fix it they want me to prove my identity when it was their mistake in the first place. More to the story but that's the jist haha

  • Badger_Goddess
    Kai Lam (@Badger_Goddess) reported

    @Three @ThreeUK Can somebody please explain to me how it’s my fault that your company has misspelled my name on the account and now I’m locked out when I contact your customer support service to resolve an issue? Why am I being made to you play guess who with my own name?

  • Badger_Goddess
    Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport YOU KEEP telling me to do this like this helps anything? Do you think I cannot read or is it yourself that lacks reading comprehension? Are you going to address the fact I keep getting dropped from Live Chats and calls with your customer service?

  • violetdragon_92
    VioletDragons Projects (@violetdragon_92) reported

    @pfsense looks like a problem with @ThreeUK Network. This network is having some routing/load balancing issues.

  • Badger_Goddess
    Kai Lam (@Badger_Goddess) reported

    @ThreeUK @ThreeUKSupport Can somebody please explain to me how it’s my fault that your company has misspelled my name on the account and now I’m locked out when I contact your customer support service to resolve an issue? Why am I being made to play guess who with my own name?

  • mikemarcus
    Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • Badger_Goddess
    Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport Ok, so now I don’t actually have a valid photo ID. How are you going to resolve this? I need my initial complaint to be addressed. Are you saying it cannot be addressed until I formally change my details?

  • Badger_Goddess
    Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport I really want to know how you’re going to get me to connected to whoever I can air my grievances to about your subpar service and this absolutely miserable experience I’ve had with trying to get my initial complaint resolved since you want to keep disconnecting me

  • Fhkierton1
    Fiona H Kierton (@Fhkierton1) reported from Hinckley, England

    @ThreeUKSupport Tried to report an issue with my wifi (lack of) Turning my wifi off kills calls too One of your agents cut me off The other messaged me back On live chat went to see what network I was on and that killed the live chat. Has been confirmed bad signal in my area

  • Badger_Goddess
    Kai Lam (@Badger_Goddess) reported

    @ThreeUKSupport So no, I will NOT be expending any more energy in contacting whatever department you want to fob me off to now. You can put in some effort and decency and actually try and resolve this issue by contacting me.