3 (Three) Outage in Portishead and North Weston, North Somerset, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Portishead and North Weston, England

3 (Three) Outage Chart in Portishead and North Weston, North Somerset, England

February 27: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(57.86%)
Phone
(23.17%)
Total Blackout
(7.80%)
Wi-fi
(7.20%)
E-mail
(3.24%)
TV
(.72%)

3 (Three) Outage Map Near Portishead and North Weston, North Somerset, England

The most recent outage reports and issues originated from Bristol, Alway, Newport, Kingswood and Clevedon.

Bristol Internet
Bristol E-mail
Bristol Internet
Bristol Phone
Bristol Total Blackout
Bristol Total Blackout

3 (Three) in Portishead and North Weston, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Portishead and North Weston, England

Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:
  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • allandobie Allan Dobie (@allandobie) reported from Kingswood, England

    @ThreeUKSupport your on line password reset isn’t working. I’ve had to call 3 times to get international calling and it’s still not fixed!! Help!!

  • allandobie Allan Dobie (@allandobie) reported from Kingswood, England

    @ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

  • reece_evans Reece (@reece_evans) reported from Bristol, England

    @ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • _ellielyne ellie 💫 (@_ellielyne) reported from St. Georges, England

    @ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.

  • chloemay555 Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • reece_evans Reece (@reece_evans) reported from Yatton, England

    @ThreeUK why’s the network down 😭😭😭😭😭😭😭

  • twbcreativetech Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • Livierirose Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • petekc P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

  • corylus Dr Hazel Phillips (@corylus) reported from Bristol, England

    It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!

  • SueLidds Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !

  • SueLidds Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service

  • coombaar Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.

  • coombaar Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM

  • ClumsyAngel79 Jo (@ClumsyAngel79) reported from Bristol, England

    @ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!

  • dstu51 David (@dstu51) reported from Portishead and North Weston, England

    @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

  • rachaelhxx Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England

    @ShaunMarmite @ThreeUKSupport Oh you poor love

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Bristol, England

    @ThreeUK how do I put a complaint in about my service as it’s a joke Been going on for months now and nothing changed in the service I’m getting

  • Haydenbristol Hayden Williams (@Haydenbristol) reported from Weston-super-Mare, England

    @ThreeUKSupport That’s good news as I want to use my watch with your service

  • Haydenbristol Hayden Williams (@Haydenbristol) reported from Weston-super-Mare, England

    @ThreeUK are you ever going to support the Apple Watch

  • ChristineWarden Christine Warden (@ChristineWarden) reported from Bristol, England

    @ThreeUKSupport Yes, rebooted and no signal. My colleague (Three customer too) has the same issue.

  • ChristineWarden Christine Warden (@ChristineWarden) reported from Bristol, England

    Day 3 of no network in BS1... @ThreeUKSupport

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Kingswood, England

    @ThreeUK I keep losing signal any issues in BS16 7FZ area

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport Dear @Ofcom, how do I make an official complaint against Three? After really struggling to close my late mother’s account and thinking this was resolved, I have now received a letter from Creditlink Account Recovery Limited demanding payment or threatening further debt recovery.

  • StephHarvey22 Stephanieee (@StephHarvey22) reported from Portishead and North Weston, England

    Wow @ThreeUK , what a shocking service. Don’t you care about your customers at all? Spoke to 3 people only 1 tried to save me and even then failed. YEAH THATS FINE, JUST TAKE MONEY FROM MY ACCOUNT WITHOUT ASKING! #scam #scamtext - apparently I’m getting a call back, yeah right.

  • daveprof Dai Prof (@daveprof) reported from Alway, Wales

    @charlotteralph1 @ThreeUK Ah, bad luck! I was similarly ripped off by @O2 a few years ago. Needless to say as soon as my contract ended I switched to a different service provider.

  • HoggyEvans Jamie Evans (@HoggyEvans) reported from Cwmbran Central, Wales

    @ThreeUKSupport hi guys. had really bad 4g coverage in parts of Cwmbran since you carried works out. any news on when it's going to be fixed. cheers

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Bristol, England

    @ThreeUK you need to sort out these signals issues man, every time I try and use my data it’s keeps lagging and super slow and it’s been going on for like 3 months now I keep complaining and it seems like u don’t care!

  • bellabambinaxx BellaBambinaxX (@bellabambinaxx) reported from Bristol, England

    @ThreeUK is there something wrong with the connection today!? All day my phone keeps loosing all signal and 4G, then finding it again.. even though I am in my house where it is always fine..

  • Deannyy92 Deann' ? EGX (@Deannyy92) reported from Filton, England

    @ThreeUKSupport hey.. any idea if there’s a problem in the BS32 area! I’ve not had internet for three days and I still have 29GB left...

  • Deannyy92 Deann' ? EGX (@Deannyy92) reported from Filton, England

    @ThreeUK hey.. know if there’s any problems in the bs32 area? Haven’t been able to connect to the internet in 2 days.. and I still have 29GB data left

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Si_DeltaHeavy Si James (@Si_DeltaHeavy) reported

    @IamLinguistics @ThreeUKSupport Me too. Has 100% got worse. No signal in my house.

  • Cerwin53488200 Cerwin (@Cerwin53488200) reported

    @ThreeUKSupport You also reduced my credit score over 1 payment I was willing to pay on the day i tried to cancel my contract. Your information was misleading and resulted me paying almost double to cancel 1 contract. I was with Three for 8 years, service is terrible when want to cancel

  • irfan52700358 irfan (@irfan52700358) reported

    @ThreeUKSupport @paulfrost_me All of 3 customer know, u care about us. But that’s a bitter truth guys Paul just highlighted. I don’t know about other areas but London rubbish. Do one thing get in touch with all customers with service feedback through email.

  • Cerwin53488200 Cerwin (@Cerwin53488200) reported

    @ThreeUKSupport When I wanted to cancel 1 of my contracts you made it very hard, gave me incorrect info, over charged me. I spent hours trying to cancel. Many phone calls. So I decided to end all my contracts with Three and go with another provider. This happened a month ago

  • ohreallycarps Matthew Riddell Carpenter (@ohreallycarps) reported

    @ThreeUKSupport @stursmith Looks like its se6 and da14 also, 3g not working either. Perhaps a clear statement on locations to your followers so they know where they will be without internet

  • karl122134 .. (@karl122134) reported

    @ThreeUKSupport the coverage checker says I should have a 5g signal but my note 10 plus 5g only gets 4g. I've made sure 5g is enabled, reset network settings, rebooted and installed the latest software. Technical phone support didn't know it's launched 😂

  • mrfrost1982 Michael Frost (@mrfrost1982) reported

    @ThreeUKSupport why are you responding to everyone's tweets but mine. No data for almost 48¶hiurs.called and been on live chat you can't help.

  • Richard_Stakker Shark & Aww! (@Richard_Stakker) reported

    @ThreeUKSupport It displays a full signal at all times so didn’t thing that would help. I’ll try it.

  • johnotweedie Johnathan Tweedie (@johnotweedie) reported

    @ThreeUKSupport @EvanJames I went and did this and got a replacement SIM when we were in Sunderland and if anything, my 4G and my network connection for worse. When we were in Europe I never had a moment's issue. So it's clear who the problem is...

  • itskatiefam Katie Andrews (@itskatiefam) reported

    @IamLinguistics @ThreeUK Yeah, service has been shocking for months now