3 (Three) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP19.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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el
(@el_lillz) reported
@jaystyler_ @ThreeUK three is the worst network connection lol
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Tomasz🇵🇱🇬🇧
(@TBogdaniuk) reported
@ThreeUK Big network doesn’t mean good network
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Brendan Smith
(@brendothejet) reported
Went into @ThreeUK today and asked about buying a Galaxy watch 4. Astonishingly couldn't give them money. Don't sell it outright. Can't be added to a plan mid contract. Customer for 6 years, literally will not take my money. Madness.
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Bobby but with a Santa suit on 🎅🏻🎄
(@Bomberherald) reported
@ThreeUKSupport Anything? It's been 6 hours now and is, to my mind a rather simple request. I think it's time to raise a complaint. I upgraded solely on the basis that I could take up this offer, if Three cannot or will not provide me with the information I need then I will deem it a missell.
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Jonathan Bryce
(@Pseudomorph81) reported
@VJOsgood @ThreeUK Ah ok! Most frustrating. The communication around this seems to be pretty poor.
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Dan Gardner
(@Dan_Gardner_) reported
@ThreeUKSupport any idea how long the works are going to take in B30? Signal dropped around lunchtime, network checker shows you're doing upgrade works (again).
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Shirley Ayres
(@shirleyayres) reported
@ThreeUKSupport second day that sadly my internet access is patchy or non existent. Are there still problems or ongoing maintenance in the TQ6 area?
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Vicky Osgood
(@VJOsgood) reported
@ThreeUK your website is telling me that you're doing planned upgrades in my area (thus my signal is knackered), but there is no indication for how long you are working on it. How can I find out more?
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Pheebs
(@phoebeoliviiaa) reported
@ThreeUKSupport would like thank you for giving my mum a stac code instead of a pac code, meaning she has lost her number of 20 years. My elderly grandparents cannot contact us nor can the NHS. Nobody at three will do anything or offer a solution instead we are just transferred
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Wobbly
(@maninred_17) reported
Whatever you do.. don’t switch from @VodafoneUK to @ThreeUK .. honestly 3 have the worst signal coverage ever… you’ll be lucky to get 1 bar anywhere 🤮🤮🤮🤮