3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Phone and E-mail.
- The most recent signal from this area was received Apr 2, 11:57 AM GMT+1.
- Phone (67%)
- E-mail (33%)
The latest reports from users having issues in Newport come from postal codes NP20 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, and Nailsea.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
7 days ago | |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
Internet | 12 days ago |
|
Cardiff
|
Internet | 17 days ago |
|
Newport
|
Phone | 19 days ago |
|
Blackwood
|
Phone | 22 days ago |
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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FabDad (@dad_fab) reported from Portishead and North Weston, England@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesExcuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK do you have existing customer offers on the 5G cube?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesDoes the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Paul Little (@paullittle1977) reported from Newport, Wales@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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Gavros2000 (@GavParf) reported from Pontypool, Wales@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mercedes TL 🥝 (@___lynniie) reported@ThreeUKSupport hello, is there a network problem within the E16 (London city airport area) been having a weak data & network problem for a week now.
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Grimm (@Bothrops_Atrox1) reported@Three_Is_Broken @ThreeUKSupport Most likely, I’ve been told today that there’s nothing that they can do so they’ll give me a discount on the payment for one month, so no solution and no improvements, I’ll be switching after I get my discount so I at least have a month to look for a new provider
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JMorgan Images (@ImagesJmorgan) reported@matangomusic @ThreeUKSupport Sorry to jump in but our connection to Mobile Mast 111844 - BILLINGHAY WATER TOWER has totally dropped out again. It was great about 3 weeks ago 25-37mbps and now 2-7! Agree major issue in Lincoln and local villages for several months.
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simon ramskill (@lliksmar) reported from Twyford, England@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Laica (@Laica23) reportedAnd over 5 hours later, no reply, I eventually got through to customer services who asked me the same question over and over then told me an engineer would call me, that never happened Thanks @ThreeUKSupport for no support at all
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Scott Everall (@EverallScott) reported@ThreeUKSupport Can you tell me when the 4g will be fixed around the NR32 2AF area? Been down for two days now
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Philip (@Philip69070958) reported@ThreeUKSupport Communications Ombudsman are now supplied with evidence, They are dealing with this, as a disabled person your customer service to help Me is questionably VERY POOR ! You basically cut my service off twice with no real evidence from you when I asked WHY, spending days on phone
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Lucas Lee (@LukeyOkeyDokey) reported@ThreeUKSupport @ThreeUK Hey...what the hell has happened to three mobile reception lately. Reception is sooooo poor on my samsung J6 its unbearable. Used to be first class but over last few months useless. Have to switch providers. DN345TW area always says upgrading mast... hmmm
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Tom Stokes (@tomstokes84) reported@ThreeUKSupport It's located at B48 7BX. It's a Huawei B525. I had issues a few months ago which cleared up in a week. I now have issues again over the past three days where I have strong signal and strong download speeds but it doesn't do anything. Web pages fail to load and apps don't work.
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claire (@claire65881378) reported@ThreeUKSupport shocking company!!!! Tell you your final bill is one amount only to charge you another!!! Customer Service is a joke 😡