3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (80%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 14 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Cardiff
|
Phone | 14 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Internet | 26 days ago |
|
Cardiff
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Gavros2000 (@GavParf) reported from Pontypool, Wales@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Geraint Herbert (@Gezitsme) reported from Cathays, Wales@ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Ade (@Bubwal) reported from Cardiff, Wales@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, WalesJust came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesThat @ThreeUK broadband customer survey was interesting. Answered all the questions.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s
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William Stavely (@william_stavely) reported@ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.
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LovinTruth (@LuvSeekinTruth) reported@ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?
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Brush My Teeth (@wearealienuk) reportedWhat on earth has been going on with your network today in TN2 it’s awful @ThreeUK
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Rhiann 💎 (@Rhiiyounit11) reported@ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me
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xXx (@ImmaStar26) reported@ThreeUK Been a customer for 5yrs and for the past 6 months the service has been nonexistent! Can’t wait to move to a new provider
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David McKean (@keanie14) reported@threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.
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Gio120uk (@gio120uk) reportedHow do I speak to a human at 3 to pay my bill,the customer service and app is absolutely useless @ThreeUKSupport
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport are you not replying to support issues? I asked earlier when normal service in Worcester will be resumed and what was causing the disruption - any answers?