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3 (Three)

3 (Three) Outage Report in Newport, Wales

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP20 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, and Nailsea.

CityProblem TypeReport Time
Newport E-mail 4 days ago
Cardiff Wi-fi 6 days ago
Cardiff Internet 10 days ago
Cardiff Internet 14 days ago
Newport Phone 16 days ago
Blackwood Phone 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Tyronephill1
    Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • Dariogutier
    Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • Dariogutier
    Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • MatthewJB1978
    Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • MisCatD
    Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • abbie_hunt
    abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteyNojjysdad
    Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, England

    Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

  • jonny__dev
    Jonny Coddington (@jonny__dev) reported

    @ThreeUKSupport Hi! I am a new broadband customer and having trouble getting any 5g from my router. The network status checker suggests there are works in my area (postcode SE5 9NG). How long are these going on for and has the 5g been turned off completely in the meantime?

  • FreddyBRefusnik
    M a t t W o o k e y (@FreddyBRefusnik) reported

    @clim8resistance @ThreeUK I have Gigaclear and, as far as I know, it's only been down twice (for a few hours each time) in the last 2 years and even then we were kept well informed. Being FTTP helps I guess, as all cables are buried. I had 2 providers before them and they were both ****; BT and Voneus.

  • wizzardgav
    Gavin Lawson (@wizzardgav) reported

    @ThreeUKSupport It's always planned work. You must plan it permanently. Honestly your website never changes. It been a year of on and off to be told its planned works. Come on this isn't good enough. I can't judge what's happening and when it's planned because your site always says it.

  • HSTSKaczynski
    Lexi ☆ (@HSTSKaczynski) reported

    i hate you @ThreeUK @ThreeUKSupport stop throttling my internet im poor

  • ciannegcx
    Alexis (@ciannegcx) reported

    @ThreeUKSupport This is extremely annoying I’d there any other options for data abroad short term because £5 a day for something I only need for 10 minutes on top of an already £80 something bill is wild. I guess this is what 10 years of being a customer to a company gets you

  • jonny__dev
    Jonny Coddington (@jonny__dev) reported

    @ThreeUKSupport No problem, thanks for the update. I'm a bit concerned about the 30 day money back guarantee, since I haven't had a chance to experience the 5g network yet. If the work takes longer to fix will I be able to have an extension? My order was placed on 10th April.

  • JoCollins_x
    Jo (@JoCollins_x) reported

    @ThreeUKSupport Paying for a wifi box and the thing never has internet! For the last week it’s just been red on the LTE STRENGTH and it will not go. I’m in SL6 6EG

  • chrisbigshow
    chris (@chrisbigshow) reported

    @ThreeUKSupport Was in several different places for a few hours at a time with little or no signal!

  • MgcYour
    YOUR LORD MGC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@MgcYour) reported from Stone, England

    Are you going to issue some tickets for the Women's Final before you dissappear? @ThreeUK