3 (Three) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cwmbran, Cardiff, Newport, Pontypool, Caerphilly and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
||
| Cardiff |
Wi-fi | |
| Pontypool |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James harris ™️©️®️
(@jdharris247) reported
@ThreeUK I’m really disappointed with an answer you have given my son. He’s an overseas student and he’s paying an absolute fortune for his data. Why can Lebara mobile have EU charges the same as the UK? You also want to charge him £100’s of pounds to move to Lebara.Please help
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Georgie Bless
(@georgiebless) reported
@ThreeUKSupport Please could you explain why I have direct debits amounting to over 300 pounds since March 2022 despite never having had contract with yourselves? Please can you advise how we get the money refunded?
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Stuart Butler
(@Stu3DArt) reported
Hey @ThreeUK, your network appears to be down again in the WV16 area. Your status checker says it’s fine (although it always does until I point it out). Any idea on duration of downtime?
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Nikki Edwards
(@NikNak101) reported
@EE why is your app so crap? Surely you have a priority to get the best developers in and make it top notch? Same goes with @ThreeUK why do sh&te?
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Green Card Design
(@RogerNewb) reported
@ThreeUKSupport i am Interrailing so I NEED connectivity to travel around on my ticket. I really don’t know how to resolve this. Your website won’t load, nor will the help pages. Read back through this thread to see the problems I have been having for MONTHS! @ThreeUKSupport #verydisappointed!
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Kevin Law
(@KJLaw_73) reported
@ThreeUK What's going on with your network in Belfast??? I've not been receiving texts, or when I do it seems to be hit and miss. I use 2 factor authentication for work and this issue is seriously affecting me...
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Jimmy Swanston
(@jimswanstonlive) reported
@AlexPresents @ThreeUK Threeuk glad I left them the coverage is just terrible i never looked back with better network now with decent 4G and when I’m on a phone call it doesn’t go to 3G like three does worst network
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Miran McEntee
(@MiranMcEntee) reported
@ThreeUKSupport Wow. I feel seriously let down. There is really no way for me to prove it, yet why would I say it was there when it wasn't?! It was literally a major part of why I went for that upgrade
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Wendy
(@YorkieWend) reported
Well looks like @ee have lost a long-standing customer. They’re just not competitive anymore and aren’t prepared to offer me a deal anywhere near as good as others on the market. Looks like @ThreeUK or @skyuk will be getting my custom shortly.
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Green Card Design
(@RogerNewb) reported
@ThreeUKSupport So, a trip to Europe and @ThreeUK has been an #EpicFail first no connection at all in Amsterdam and my myfi modem refusing to allow internet access for data I have already payed for. 3rd time this year! admin/admin login DOES NOT WORK! Have added spend too.