3 (Three) outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Caerphilly, and Penarth.

City	Problem Type	Report Time
Cardiff	Internet	4 days ago
Cardiff	Phone	12 days ago
Blackwood	Internet	17 days ago
Cardiff	Phone	24 days ago
Newport	Phone	28 days ago
Cardiff	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Alun Thomas (@alunT) reported 42 seconds ago from Cardiff, Wales

  @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

• 
  Alun Thomas (@alunT) reported 48 seconds ago from Caerphilly, Wales

  @ThreeUK network down after I ios update overnight #threedown

• 
  Jamie LFC Grannell (@JAMIEGRANNELL) reported 4 minutes ago from Newport, Wales

  @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 5 minutes ago from Victoria, Wales

  @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

• 
  Alun Thomas (@alunT) reported 10 minutes ago from Cardiff, Wales

  @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 12 minutes ago from Dinas Powys, Wales

  @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

• 
  Christian Clark (@christianfclark) reported 16 minutes ago from Cardiff, Wales

  @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 20 minutes ago from Cardiff, Wales

  So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

• 
  Lisardo Vivas (@LisardoVivas) reported 22 minutes ago from Cardiff, Wales

  @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 25 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  Krishele Guzman (@KrisheleG) reported 27 minutes ago from Cardiff, Wales

  @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

• 
  Lee Smith 🌻 (@djleekee) reported 33 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Tyrone (@Tyronephill1) reported 34 minutes ago from New Tredegar, Wales

  @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

• 
  lynda pring (@pringoli) reported 38 minutes ago from St. Julians, Wales

  @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 38 minutes ago from Cardiff, Wales

  @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

• 
  Js Mum (@CPMumma79) reported 38 minutes ago from Cardiff, Wales

  @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

• 
  David (@dstu51) reported 39 minutes ago from Portishead and North Weston, England

  @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

• 
  Anna Brzezinska (@AnnaB_Cdf) reported 39 minutes ago from Cardiff, Wales

  Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

• 
  Gordon Price (@gordonpr1c3) reported 47 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 60 minutes ago from Dinas Powys, Wales

  This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taylor✌️ (@JulieOutrageous) reported 4 minutes ago

  @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

• 
  Mason Lyons (@MasonIyons) reported 8 minutes ago

  so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

• 
  Steve Blair (@UniversalExile) reported 8 minutes ago

  .@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.

• 
  Back in Time West London (@OldLondonW14) reported 12 minutes ago

  Anyone know which mobile provider has better coverage in W14 area of London. I’ve been advised by @ThreeUK it’s best to cancel account as they’re struggling to provide adequate 4g let alone 5g.

• 
  Mark Shepherd 📐📷 (@shepherdmg) reported 12 minutes ago

  @OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.

• 
  White Apathy (@fundcruncher) reported 13 minutes ago

  @ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.

• 
  Olly (@helloitsolly) reported 13 minutes ago

  @robj3d3 @ThreeUK @GoRoamless And SMARTY I have in my phone but haven't been in UK for months, no issues

• 
  Neddy (@NeddyOrNot) reported 13 minutes ago

  It should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported 15 minutes ago

  @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

• 
  Katrina Owen (@Katrina_Owen1) reported 18 minutes ago

  @craigyoung79 @ThreeUK Too bad