3 (Three) Outage Report in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, and Nailsea.

City	Problem Type	Report Time
Newport	E-mail	3 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	Internet	8 days ago
Cardiff	Internet	12 days ago
Newport	Phone	15 days ago
Blackwood	Phone	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Adam Lee (@AdamLee2011) reported 1 minute ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  Charmaine (@Champers_88) reported 6 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

• 
  Peter MacCabe (@peterkin1010) reported 11 minutes ago from Penarth, Wales

  @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

• 
  drunkmuppet (@TrystanOwens) reported 13 minutes ago from Cardiff, Wales

  @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 18 minutes ago from Dinas Powys, Wales

  That @ThreeUK broadband customer survey was interesting. Answered all the questions.

• 
  Adam Lee (@AdamLee2011) reported 19 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 20 minutes ago from Newport, Wales

  @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

• 
  Adam Lee (@AdamLee2011) reported 21 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  Adam Lee (@AdamLee2011) reported 26 minutes ago from Newport, Wales

  @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

• 
  𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported 32 minutes ago from Cardiff, Wales

  @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 32 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  Jamie LFC Grannell (@JAMIEGRANNELL) reported 38 minutes ago from Newport, Wales

  @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

• 
  Matt Rymon (@mattrymon) reported 39 minutes ago from Marshfield, Wales

  SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

• 
  Gordon Price (@gordonpr1c3) reported 42 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  Adam Lee (@AdamLee2011) reported 46 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 52 minutes ago from Victoria, Wales

  @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 53 minutes ago from Dinas Powys, Wales

  @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

• 
  Adam Lee (@AdamLee2011) reported 55 minutes ago from Newport, Wales

  @ThreeUK I need to cancel because signal is ****.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 58 minutes ago from Dinas Powys, Wales

  @XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

• 
  Matthew J B (@MatthewJB1978) reported 58 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  issa princess (@RealistJaaay) reported 2 minutes ago

  Please explain why it has taken @ThreeUK over 2 weeks to provide me with a PAC code and then they have the nerve to now block me from calling them on my temporary sim given by them !!!! 😡 😡 😡 Sort it out! @ThreeUK @ThreeUK Never using them again! People save your money !

• 
  Edward (@eddtheduck2020) reported 9 minutes ago

  @ThreeUKSupport good afternoon is there any news on Apple Watch support yet?

• 
  Karen is Correct (@GetMeAManager) reported 18 minutes ago

  @iansteele @ThreeUK @XiaomiUK Three are the only network in the UK with access to Real5G. Would you rather go to another network to get their version of 5G with similar network issues? Or stay with three and get their Real5G with network issues? Your choice.

• 
  Lyndsay Rees (@Lyndsay17558629) reported 19 minutes ago

  @ThreeUK hi for a few hours now my phone has no service at all when I'm home and it's usually fine? I have restarted my phone twice but nothing helps

• 
  ⚡️ Shanghai'd! (@ItsShanghaid) reported 21 minutes ago

  @ThreeUKSupport Hey hey! Fiancée recently upgraded. Assumed it would just continue on her old number, but a new sim and number have been sent instead. Is there a way to continue on her old number and cancel the new one?

• 
  Cy Stephens (@Cy_Go_Hard) reported 22 minutes ago

  @ThreeUKSupport You are not answering my question. Or facing the issues. I guess the legal route is only option here.

• 
  micheal morris (@mickimorris) reported 25 minutes ago

  @ThreeUKSupport This started as a complaint about bad service 10 days ago now cut off for 5 days how much worse does it get then ok if you want to leave as we are so bad you will have to pay for the privilege

• 
  Cy Stephens (@Cy_Go_Hard) reported 25 minutes ago

  @ThreeUK @ThreeUKSupport I was offended wit the fraud accusation. And will look for legal advice, as I am knocked back with this. Fraud accusations that your agent was rude and not helpful. Please sort this out.

• 
  Susan Kennedy (@susank2) reported 30 minutes ago

  Been trying to reset my password on my @ThreeUK account to access my phone bill. Keeps telling me the site is not working. Please can someone help me out here? #customerexperience #threeUK

• 
  Lloyd Beech (@beech_lloyd) reported 33 minutes ago

  @ThreeUKSupport hi guys my girlfriend is with you but is not getting any signal today even tho she normally does all Bill's for her phone is up to date. is there any problems in wales regarding signal atm?