3 (Three) Outage Report in Newport, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Lynch 💙
(@aikiwolfie) reported
@ThreeUKSupport Yes. It's been a week now and no service. I contacted your on-line support. After telling the individual the new SIM hasn't been enabled and explaining I can't just use the old SIM because they're different sizes, they gave up and said they had referred it to someone else. 1/2
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Neil
(@neil1138) reported
@ThreeUKSupport It was at ct187bs in Hawkinge Kent. I never get a signal whenever I'm there.
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Rob Lyle
(@thebizarch) reported
@ThreeUK @Ofcom H3G now close formal complaints when a customer doesn't answer two call attempts to provide an update. I am experiencing shockingly poor service from H3G. GDPR and Privacy seems a very low priority to them.
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OG-Axis
(@og_oghene) reported
@ThreeUK @Samsung Yeah your network doesn’t work in my gym. I am cut off from my family, the world for 2-3hrs anytime I am there. Tried other networks there and they work just fine. Rubbish!
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Paul A
(@paulnorniron) reported
@ThreeUKSupport Try BT12 6NX which runs adjacent to my new build street. It's disappointing as its inner city Belfast, particularly as its been over a year since I got 5G ready off the back of Three's marketing campaign and not only has that never came to fruition, but service is regressing.
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Tucker
(@sphud) reported
@ThreeUKSupport Basically my 24month upgrade offer is the same as the new customer one, apart from they get a pair of Buds 2 included
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Anjali Joseph
(@AnjaliJ94656871) reported
@ThreeUKSupport I called customer service, back when the old sim wasn’t connected as the online form produced an error message. Subsequently four customer service reps have told me the new SIM is activated, but neither old nor new SIM works.
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Karen Bird
(@kferbird) reported
@ThreeUKSupport we have little or no service in our area for weeks. According to your Network checker I have ‘Excellent’ service. Your help desk said the service was ‘not as good as it should be’….and suggested using WiFi calling-no good if I’m away from my house!
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Tucker
(@sphud) reported
@ThreeUKSupport Basically my 24monty upgrade offer is the same as the new customer one, apart from they get a pair of Buds 2 included
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Paul A
(@paulnorniron) reported
@ThreeUKSupport When inside I'm always connected to WiFi so there's no issue. Outside trying to listen to a song or audiobook is infuriating...surely there is some solution, rather than just changing network?