3 (Three)

3 (Three) Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newport, Wales 12/11/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool, Caerphilly and Risca.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCwmbran Total Blackout
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • darraghsongs Darragh (@darraghsongs) reported

    I swear @ThreeUK intentionally give you terrible 4G service so that you eventually give up and pay the buyout to get out of the SIM contract 😭😭

  • JoCollins_x Jo (@JoCollins_x) reported

    Are you doing anything to fix your internet and Wi-Fi boxes? I’ve had no connection for nearly a week in and around Maidenhead. Few friends are also having the same issue. Shambles when you’re paying £130 a month for your 4/5G and Wi-Fi boxes for it not to work @ThreeUKSupport

  • TheBoredGamerUK Dean Hoban (@TheBoredGamerUK) reported

    @ThreeUK it's been 2years since my contract started and since I have been charged by £12 more each month, and still after multiple attempts you have not resolved my issue!!

  • grizlyadams grizlyadams (@grizlyadams) reported

    @ThreeUKSupport You've looked at at (3 times) and sent me texts saying :- "need more time" "it's fixed" "we can't fix it" "here's a link to the ombudsman" "use 3G instead, it's a 4G issue" "we're upgrading the antenna for a better service!" In the mean time I have to just put up with it?

  • msmashraff M Ashraff Samsudeen (@msmashraff) reported

    @ThreeUK their stand and told me that cannot change the plan as I was just 2 days over from the 14 days window and they woukld charge me £240.00 to cancel the upgraded plan, and after that I can buy a new plan from them

  • MJPlumbing1 Ecoheat Smart Solutions (@MJPlumbing1) reported

    @ThreeUKSupport No not a business customer. It’s a payg sim.

  • ColeslawraLaura Laura (@ColeslawraLaura) reported

    @ThreeUKSupport keeping getting cut off live chat, I changed my direct debit date and it still tried to come out, can someone help me sort this out

  • tripple47569551 tripple (@tripple47569551) reported

    @ThreeUK honestly the worst internet coverage. Full bars, takes 15minutes to buffer a 3minute video… cmon man

  • giorgiogilestro Giorgio Gilestro (@giorgiogilestro) reported

    @Innovandiamo @ThreeUK I have been a customer for many years but my contract will expire soon and there is no option to have free roaming when renewing

  • RaulMiranda1981 Rauly (@RaulMiranda1981) reported

    @ThreeUKSupport hi. How do I cancel my data add-on. I added 3gb this month, but I want to cancel it before next month. Please don't tell me I need to call you...