3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- Phone (17%)
The latest reports from users having issues in Newport come from postal codes NP11 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Pontypool, Cardiff, Caerphilly, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Phone | 7 days ago |
|
Pontypool
|
Total Blackout | 14 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Cardiff
|
Internet | 19 days ago |
|
Cardiff
|
25 days ago |
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ade (@Bubwal) reported from Cardiff, Wales@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’vr ever encountered
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesExcuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Martyn Preece (@MartynPreece79) reported from Cardiff, Wales@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Peter MacCabe (@peterkin1010) reported from Penarth, Wales@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesThat @ThreeUK broadband customer survey was interesting. Answered all the questions.
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, WalesJust came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK do you have existing customer offers on the 5G cube?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Malfoy Orme (@MalfoyOrme83) reported@ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.
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James Lewis (@realjimmothy) reported@ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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jcopps (@jcopps80) reported@ThreeUKSupport why is your signal in Manchester so so bad you have merged with Vodafone and it’s even worse than it was before … defo leaving you after this contract utter shite
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Arsenal Ian (@IanAFC_68) reportedHey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE
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S Jones (@SophieJoJones) reported@ThreeUK I've been trying to call to top up my phone but the 444 number service has been down due to you upgrading your system for two days now. When will this upgrade be complete please?
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Broony (@broony1987) reported@ThreeUKSupport your mobile signal is terrible
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A-I (@Unlucky_Dude2) reported@ThreeUK i have been getting charged by applepay. I have never used applepay and 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?