3 (Three) Outage Report in Newport, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (46%)
-
Total Blackout (28%)
-
Phone (19%)
-
Wi-fi (6%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Pontypool, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cwmbran |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Pontypool |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
-
Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
-
Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
-
Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
-
𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
-
Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Manuela Mateus
(@Manuelasm) reported
@ThreeUKSupport You guys should be ashamed of selling this poor signal, honestly, never seen worse and I’m from a 3rd world country
-
PeakyPolly 🇺🇦
(@PeakyPolly) reported
@ThreeUKSupport Early Termination Fee of 24p??!! Seriously? From someone who had been with you since mobile phones began?! Will you waive this please? If not, never, ever coming back. So there.
-
tosin 🇳🇬
(@notrafiat) reported
@mandsevelli @ThreeUK Not until they fix up and I get my money’s worth!
-
Ijeoma Okoye
(@PoisonIvie23) reported
@ThreeUK there’s been no signal for the past two hours and I can’t reach customer care
-
Darren
(@DarrenJones86) reported
@ThreeUKSupport Hi, if I take out a 5g home broadband plan, are you able to cancel my existing internet subscription or do I have to sort it? Just wondering as there’s obviously no physical line involved like before when I’ve switched providers
-
lb.
(@wxstingtime) reported
@ThreeUKSupport I've just arrived in Hungary and my phone will not connect to a network, despite me checking beforehand that I would defo be able to! Pls help need to be able to use my phone
-
Ian Fenn
(@ifenn) reported
@ThreeUKSupport Note that I renewed because I thought you were going to fix the issue. Seven months on, the service has become worse rather than better.
-
Jamie
(@JamieCPitman) reported
@ThreeUKSupport Thanks, Suzi. I just tried that and the issue remains. My partner is having the same issue at the same location, even though our phones are showing 3G as full cellular signal.
-
Harrison Bromley
(@Harribo717) reported
@ThreeUK promised us better speeds and **** with a new router which was cool right. But now it's even worse lmao, can't even get more than 10mbs+. The actual pain, all I wanna do is play @CallofDuty and try and get into challengers but no... Pain
-
Ian Fenn
(@ifenn) reported
@ThreeUKSupport If I tweeted my speed everyday with the affected postcodes, created a website to explain the issue, etc., would this encourage you to fix the problem rather than do nothing? If so, I’m game.