3 (Three)

3 (Three) Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newport, Wales 12/09/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool, Caerphilly and Risca.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCwmbran Total Blackout
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • radiorobhoward Rob Howard (@radiorobhoward) reported

    @ThreeUK hey guys my wife recently bought a 3 phone and it is almost unusable in the London area. There is never any signal, and you cant even get WhatsApp messages through let alone the Internet. However your website says good service. Whats going on?

  • Dandyjam7 Jamie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dandyjam7) reported

    @KevinRohan3 @ThreeUK Ditched them a few years ago now for same reasons and had no issues since.

  • marine_ox marine🏹 (@marine_ox) reported

    @ThreeUK why is your internet so **** all the time.

  • BarnesEmma0893 Emma Barnes (@BarnesEmma0893) reported

    @ThreeUKSupport well i said to dad that i wanted some more storage for my phone #samsunggalaxyJ6+ and because my phone is so slow

  • CharlieRunnalls Charlie Runnalls (@CharlieRunnalls) reported

    @ThreeUK So I had my phone stolen a while last month. So I started using a Three PAYG SIM I had, I registered it to the same email as my pay monthly SIM. Now if my pay monthly number has no signal or my phone is off, it now automatically diverts to the PAYG SIM. Why!???

  • SaveFinal Chad Laser (@SaveFinal) reported

    @ThreeUKSupport what's up with the data speeds in East london right now, they're so slow my phone briefly told me you'd turned them off entirely at your end!

  • RudyBurns 𝙱𝚛𝚊𝚍𝚕𝚎𝚢 𝙷𝚊𝚍𝚠𝚒𝚌𝚔 (@RudyBurns) reported

    @ThreeUK @ThreeUKSupport Will you EVER support Visual Voicemail? All the other networks support this... Three used to shout about being the forerunner of all the newest technology, but not you're running at the back of the pack on most things mobile!! Come on!

  • Stuart41611289 Stuart (@Stuart41611289) reported

    @ThreeUKSupport time to leave and go with someone eles as I’m have nothing but issues

  • sreeni_d Sreeni Reddy (@sreeni_d) reported

    @ThreeUKSupport Lol it’s already on 3G only since that is the same fix for everyone, it’s been fine the last few days only an issue today, I don’t think Manchester got more congested suddenly, so lack of bandwidth seems to be your issue

  • sabele26 sabele (@sabele26) reported

    Somebody coming to sort out a tv aerial this morning. I might actually have TV tonight! Someone else has been trying to phone today but phone signal particularly patchy today. @ThreeUK never phoned back so I’ll be looking to move providers. 02 works here so…