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3 (Three)

3 (Three) Outage Report in Newport, Wales

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP20 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, and Nailsea.

CityProblem TypeReport Time
Newport E-mail 2 days ago
Cardiff Wi-fi 4 days ago
Cardiff Internet 8 days ago
Cardiff Internet 12 days ago
Newport Phone 14 days ago
Blackwood Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • oxWelshElisexox
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • ClareO74
    Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Moe3k9
    C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • WildthingJ74
    Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • Mrs_Thomas82
    Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • TicketTattle
    Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • stumpy_juk
    Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • MartynPreece79
    Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZsoltSzakal1
    Zsolt Szakal (@ZsoltSzakal1) reported

    @ThreeUK responsibility for their mistakes. Escalation was a joke: instead of resolving anything, they wasted time, deflected, and tried to pass me around. Zero accountability, zero honesty, and zero willingness to help. If you expect integrity or real support, avoid Three at all costs.

  • EmekaER7
    ER7 (@EmekaER7) reported

    @ThreeUK, can you please employ people that actually understand English? I get frustrated every time I talk to your customer service people. Definitely leaving at the end of my contract. Can't deal with this anymore.

  • Rant_and_Bants
    Chan_Bants (@Rant_and_Bants) reported

    Worst thing @VodafoneUK done was merge with @ThreeUK absolutely rubbish reception and service now

  • thecarr66639092
    🥕 carrot 🥕 (@thecarr66639092) reported

    @ThreeUK your service has been Diabolical recently,calls from unknown mobile Numbers and when you text/call Them back,they say they haven’t called you,delays or upto an hour on missed calls,that also don’t show on your call History,calls Constantly dropping Compensation is due

  • patharper09
    Pat Harpe(R) ⚽️ (@patharper09) reported

    @Colin_Sanders @ThreeUKSupport Yeah having the same problem here

  • Colin_Sanders
    The Colonel™ (@Colin_Sanders) reported

    @ThreeUKSupport any reasons for dropouts in service in RH11 area? Been happening for many days now......

  • andyb0607
    Andy Brown (@andyb0607) reported

    @ThreeUK how is it that Greek island of Thassos, which has only had electricity since 1960s has a better mobile signal than London? Two weeks in Greece back in August and had no issues with roaming signal! Walk around West End yesterday and was lucky to get any signal at all!

  • Natwhit66
    Natalie Bennett (@Natwhit66) reported

    @ThreeUK You’ve now cancelled my order because your system didn’t send me an email. You’ve now lost a customer who’s been with you over 10 years….

  • Trudeestweets
    🍁🍄 Trudee 🍂 (@Trudeestweets) reported

    @ThreeUK Can someone please message me. My Sister in law who has learning disabilities is struggling with the worst There phone signal and can't be without a phone! I need someone to look asap and sort this out! Thank you

  • KeelaNoMates
    Black TurtleDino🦖 (@KeelaNoMates) reported

    Did @ThreeUK merge with Vodafone and then get rid of all their customer service agents