3 (Three) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Hopkins
(@jopkins) reported
Hey @ThreeUK your app and website are absolutely shambolic. I’m a customer looking to upgrade and you’re literally not able to enable me to do that. Login does not persist. Journeys are broken. Surely this is a priority?
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John
(@se3john) reported
@ThreeUK Have you considered sorting out upload speeds, they're atrocious? Download is great, but when upload is so slow it's probably not something you should shout about too much
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ServNG
(@NGAFTW) reported
@ThreeUKSupport Is it really standard procedure for transferring a number within 3 to have them wait 30 days!! I've been told by a CS rep who agreed that it's faster for me to transfer my number to EE and then back, but at this point might as well keep it with EE, terrible help!
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Stephen Huthwaite
(@SteHuthwaite) reported
@ThreeUK reception terrible in my area, was Brill when we moved in 5 years ago but bad now! I believe ee reception is good so will probs have to move over to them at the end of my 18 year association with three! Sad times ahead
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Jordan Hepworth
(@JordanHepwort14) reported
@ThreeUK you are an absolute shocking company. I have been without a phone number for 10 days due to your terrible system! Disgusting treatment.
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Imo 👸🏻
(@imogenmorgana) reported
@ThreeUK can you please explain to me why you're telling me I have to pay for a contract I cancelled in October because your team ****** up and didn't cancel it properly? Especially when I have evidence that I asked for it to be cancelled and text saying that it was cancelled?
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Sophie
(@SophieAlicia08) reported
@ThreeUKSupport Hi, is there an issue with the 5G Network in SE London? We've had download speeds of around 1 Mbps for weeks now. We work from home and it's stopping us from getting things done.
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Nilmar
(@LegendNilmar) reported
@ThreeUK been on live chat and now phone to sort out why my phone hasnt come and to be told the deal i originally accepted isnt on the system any more due to an issue outof my control and i had no email saying there was any issue now im expected to pay more and get less ??
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport service in BB10 is very poor today following last night's storm.
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siren
(@prettydeadhoe) reported
@ThreeUKSupport Hello can you help me please i cant use your network to even call 333 or log in because i dont have the email