3 (Three) Outage Report in Newport, Wales
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP20 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, and Nailsea.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
13 hours ago | |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Newport
|
Phone | 12 days ago |
|
Blackwood
|
Phone | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Peter MacCabe (@peterkin1010) reported from Penarth, Wales@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Tyrone (@Tyronephill1) reported from New Tredegar, Wales@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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addix (@SkyboiT) reported@Vet_e_Ran @ThreeUKSupport Chat Davisbrighten10 on instagram or text and call his mobile +1(323)486-5465 he got me some help by making direct deposit of $1500 to my account,his reliable
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vic allen (@allenandson) reported@ThreeUKSupport Spoke to CS who, while safely working from home, told me to go to a busy shopping centre, to take up the issue in store re 5G (my area was supposed to be covered by feb 20)
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mae (@maellekabore) reported@ThreeUKSupport I’ve gone through live chat countless times. I’m struggling to understand why this would bring a different outcome this time. Can I at least be put directly in touch with the complaints team who already know about this issue, rather than re-explain this again to a new operator?
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James C (daddiator™) (@daddiator) reported@ThreeUKSupport Hi. I am reluctant to ring in again so that I can be passed from pillar to post again. This happened in November too on the same issue and I gave up then too. If someone is willing to chat and take ownership then I am happy to discuss.
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Callum (@CCallum22) reported@ThreeUKSupport @VOXI_UK @VodafoneUK Besides, it's the customer service and experience that I'm complaining about, less so the actual offer.
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Dan Dobson (@DanJDobson) reported@ThreeUKSupport @ThreeUKSupport @ThreeUK can I speak to someone who can go off script and actually help?
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Dan Dobson (@DanJDobson) reported@ThreeUKSupport I pre-ordered the S21 on 20th Jan and it was due to arrive on 26th Jan. Three promised twice this week it would be arriving, first 29th and then 30th. Found out today that its not arriving and I need to cancel the whole order and then re-order it which would take few more days.
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tommy (@tclfc) reported@ThreeUK been trying for over an hour to contact customer service and every time it’s cuts off after ringing fkr a minute. Is this good customer service?
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Dave Thirly (@D_Thirlwell) reported@ThreeUK why is the signal so bad in Bedford. Its been over a week!
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BlindReaper6666™ (@BlindReaper6666) reported@ThreeUK why am I paying for crap Internet service? I'm hardly ever getting 4G, 90% of the time I'm getting just H+ if I'm lukcy