3 (Three)

3 (Three) Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newport, Wales 11/22/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca, Cwmbran and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomCardiff Phone
United KingdomCwmbran Internet

Community Discussion

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3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Saffronflowers Joanna (@Saffronflowers) reported

    @McDermottQC @ThreeUK The best deal I found was with Virgin but I put my 3 sim in it. Use the spare aim in a spare old handset as an emergency one.

  • Deano25061 Deano2506 (@Deano25061) reported

    @ThreeUK No 4g in New Addington for 2 weeks now yet your website says no issues, this is a flat out lie. Sort it out

  • CarolynBrownCIO Carolyn Brown (@CarolynBrownCIO) reported

    @ThreeUKSupport 3 mobile internet flakey NN11 for days. No internet or phone signal for hours yesterday pm --so i had no help in a medical emergency. I have to switch the router off for 5 minutes several times a day to keep internet going. It may come back or may not..

  • capnthommo Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE (@capnthommo) reported

    @ThreeUKSupport Problems yet again with homefi in postcode NN7 3QB. It has not worked all day. This has been an ongoing problem at this location although normally it is fine. Will you please do something urgently.

  • lhong_KinnAsia Niparat LHONG Chellew (@lhong_KinnAsia) reported

    @ThreeUK not happy new year!!! very bad customer service, been many years customer have two contacts and both expensive. they are telling me that I am on outstanding balance on 2nd of January when it is due date is 18th January, can't claim for insurance for that reason!

  • Jonadhuss Joanne Hussain (@Jonadhuss) reported

    @ThreeUKSupport.... What has happened to 3? I'd really like my number after leaving the company, but no help what so ever! On the phone for an hour. The live chat for an hour, and still can't get my number. 12 years of loyalty counts for nothing.

  • ashliec1985 ashlie Cunningham (@ashliec1985) reported

    @ThreeUKSupport I pay my phone bill on time every month and rely on my phone for most things. Yet I’m not getting a great service, the signal is terrible, right now I have 1 bar, trying to watch a show on catch up and it’s glitchy. Not great value for money 😡

  • kahlo_94 Soph (@kahlo_94) reported

    @ThreeUKSupport They advised me to turn off the APN which i did, they then said install new software which i have. Its a joke i have had to contscr yas 3 time and nothing has been done. Why am i paying 45 ppund a month for a service i can't use.

  • Deano25061 Deano2506 (@Deano25061) reported

    @ThreeUKSupport Maybe just maybe the 3g mast is congested is because no-one on this area can access 4g. Doesn't take a genius to work out that correlation. Either Three are well aware of the issue and haven't fixed it yet or they're incompetent.

  • Amandawhitehse Amanda white (@Amandawhitehse) reported

    @ThreeUKSupport It’s outrageous can’t get any data at all just not working! Someone has called me to say they’ve known about about a problem out in uae since before Christmas but it’s not fixed! Is this true? If so why is there no message on your website! I’ve been complaining since 27th Dec