3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
The latest reports from users having issues in Newport come from postal codes NP20 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 25 days ago |
|
Cardiff
|
Internet | 25 days ago |
|
Cardiff
|
Phone | 26 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Cardiff, WalesSo 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesExcuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Shane (@gingio) reported from Cardiff, Wales@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Paul Little (@paullittle1977) reported from Newport, Wales@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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Ade (@Bubwal) reported from Cardiff, Wales@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Matthew Jones (@stumpy_juk) reported from Cardiff, Wales@ThreeUKSupport network issues in Cardiff..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Ball (@dazbel74) reported@ThreeUK @ThreeUKSupport I bought a £10 SIM card from @asda that comes with 40GB data and unlimited calls and texts for the first month. SIM was activated but no data or calls. Chatted online with a Three agent and apparently it's not a Three issue, it's an ASDA issue. How?
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كامِل (@heyitskamil_) reported@FoxRunTime @skylermzx @ThreeUK Does it not depend on where you are? That’s usually how it is with mobile broadband/mobile service providers
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C_R_5 (@c_r_5) reported@ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity
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Ibad Jan (@IbadJan115) reported@ThreeUK your network has become absolutely terrible. The signal keeps dropping, data is painfully slow, and I’m honestly fed up with it. I’m paying for a service that I can barely use. Please fix this issue or explain what’s going on. 😡📶 #ThreeUK
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xSpecialxst (@xSpecialxst) reported@phoenixmcx @ThreeUK @ThreeUKSupport I had no signal at all for 30 mins it’s just come Back now 😔
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Brett (@BrettOfTheSouth) reported45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport
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fox (@FoxRunTime) reportedstill better service quality than @threeuk
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DAVID GREGORY KERR (@grego76525) reported@ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs