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3 (Three)

3 (Three) outages and service status in Newport, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Newport come from postal codes NP11 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Pontypool, Cardiff, and Caerphilly.

CityProblem TypeReport Time
Newport Phone 12 days ago
Pontypool Total Blackout 19 days ago
Cardiff Internet 19 days ago
Cardiff Internet 19 days ago
Cardiff Internet 24 days ago
Cardiff E-mail 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • ClareO74
    Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • thisisjmx
    J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • TheMMEvent
    Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • stumpy_juk
    Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • mindspits
    Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • Tyronephill1
    Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • FatBob5
    Rob Crossley (@FatBob5) reported

    @ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.

  • RobertT63939769
    Robert THOMPSON (@RobertT63939769) reported

    @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

  • reformdbohemian
    Reformdbohemian (@reformdbohemian) reported

    If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    @ThreeUK terrible service on the 5G hub - thinking of changing!

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • Keith5978673925
    Keith (@Keith5978673925) reported

    @ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.

  • diversionsgifts
    Diversions (@diversionsgifts) reported

    @ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    This has been a continual issue of network loss and instabillity in the bt54 area, why?, are other areas more important than rural coastal areas? Why are we being cut off continually? @ThreeUKSupport