3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Apr 30, 9:38 AM GMT+1.
- Internet (67%)
- E-mail (17%)
- Total Blackout (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypool, Cardiff, Caerphilly, Newport, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool
|
Total Blackout | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
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Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
14 days ago | |
|
Caerphilly
|
Internet | 20 days ago |
Nearby cities with recent reports
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Dinas Powys, WalesThis is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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jrdn 🏴 (@jrdnphp) reported from Cardiff, Wales@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Ade (@Bubwal) reported from Cardiff, WalesExactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Ade (@Bubwal) reported from Cardiff, Wales@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Krishele Guzman (@KrisheleG) reported from Cardiff, Wales@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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Ben Jones (@sthelens101) reported@ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number
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andrew (@Jonesy3937) reported@ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting
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Ben Jones (@sthelens101) reported@ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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Andy 🇬🇧 🇺🇦 (@Andy2sn) reportedJoined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported@ThreeUKSupport oh dear your customer service is useless now on my third call the last two lasted over a hour no further forward than when I started last Friday. It’s a shocking service.