3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 11, 7:24 PM GMT+1.
- Internet (33%)
- E-mail (17%)
- Total Blackout (17%)
- Wi-fi (17%)
- Phone (17%)
The latest reports from users having issues in Newport come from postal codes NP10 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Penarth, Cardiff, Hengoed, Newport, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Total Blackout | 3 days ago |
|
Penarth
|
3 days ago | |
|
Cardiff
|
Internet | 12 days ago |
|
Hengoed
|
Phone | 16 days ago |
|
Newport
|
Internet | 17 days ago |
|
Cardiff
|
Wi-fi | 24 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴Welsh Elise🏴2k (@oxWelshElisexox) reported from Cardiff, Wales@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK do you have existing customer offers on the 5G cube?
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Dinas Powys, WalesThis is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesDoes the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Matthew Jones (@stumpy_juk) reported from Cardiff, Wales@ThreeUKSupport network issues in Cardiff..
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Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Cat Peters (@CatTPeters) reported from Penarth, Wales@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Js Mum (@CPMumma79) reported from Cardiff, Wales@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
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sharon pollard (@aloevera75) reported@ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞
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Jeremy Goff #RejoinEU #FBPE #PRT (@Jerry83560) reportedTried to help a friend modify his @ThreeUK tariff, found the >£290 one-off exit fee outrageous. He's happy to stay, just wanted to modify. Guess what he'll do when contract ends?
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport @ThreeUK i have been getting charged by applepay. I have never used applepay and have 5 transactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my playstore acc on my android phone. What scam is this?
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Steve Kelley (@djstevekelley) reported@ThreeUKSupport Internet issues in MK4?
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?