3 (Three) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (38%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr McViz
(@DR_McViz) reported
@ThreeUK Network completely down in G33 6 area following a mass power cut. No facility to report it on your website!!!
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Jamie Fullerton
(@jamiefullerton1) reported
@ThreeUKSupport Hi, any mobile internet problems logged in Margate (CT9 2JU) and if so, timescale for fixing? Internet down or crawl speed here since about 4pm (Mon Nov 1), need to relocate tomorrow first thing tomorrow for work if not fixed. Thanks.
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Valharry
(@ValerieVharry22) reported
@ThreeUKSupport I'm telling you to cancel the order for 24 month contract with modem. It is No Longer Required. I can't keep contacting you every day in order to cancel something that's been canceled twice already! Thank you.
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✭Marco Coppola✭
(@Ficchitiello1) reported
@ThreeUKSupport I dont have a spending cap but cannot make calls to italy since last year.I can on my wife phone also on three but i get an announcement saying i need to use 118333 to connect to the three national directory service .So i need to redial 1183330039... but then the call just fails
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emma styling
(@emsbrown77) reported
Yet another one of these messages from @ThreeUK Nearly every month and there’s always disruption. Will be ending contract. Hello, we're planning work in *** this week. We’re sorry if you experience any network disruption, we really hope you won’t.
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SEB
(@WestieMum01) reported
@MrBrooksOnTour @rob3047 @ThreeUK Troutbeck Head is virtually non existent signal, Meathop Fell was fine on EE. Club Site WiFi is not keeping up with newer systems. 5G, as 8 found out last week at Crystal Palace is very fast indeed.
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Jim
(@NeoVanMan) reported
@legsdown @rob3047 @ThreeUK I ditched 3 in favour of EE as I could never get a decent download speed regardless of signal strength. Absolutely no regrets, especially when staying in more remote spots.
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Johnny Thunders
(@poppycocteau) reported
@ThreeUKSupport @ThreeUKSupport is that humour? The issue existed for months prior to me talking to the 'team' - my image of PM was from back April this year and it has persisted until today, so 7 months have passed since being "passed on" - how was tweeting you of any help whatsoever!?
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Johnny Thunders
(@poppycocteau) reported
@ThreeUKSupport No, just sims that are about 1-2 years old. I have always topped up with voucher or 444 - but about a year 1/2 ago, that sales message appeared when trying to but via unreg CC. When it worked, there never was an advert interrupting the top up process.
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Richard Hawkins
(@HawkinsRichardj) reported
@ThreeUK voice service contacted twice now asking for a complaint to be raised and had nothing back! #poorcustomerservice