3 (Three) Outage Report in Newport, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (41%)
-
Total Blackout (37%)
-
Phone (14%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
-
Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
-
Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
-
abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
-
🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
-
Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
-
Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
-
Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel Wright
(@Nigel72848397) reported
@rossholden_ @ThreeUKSupport Same for me as well promised numerous times when I rang up and then they said dpd tried to deliver it now back with three in their wharehouse never had a email text from them they refuse to email me and put the phone down or transfer my call off to the ether hopeless service
-
Gemma Lewis
(@GemmaLLewis) reported
@ThreeUKSupport I will be cancelling regardless, poor customer service .
-
Lorna West
(@LornaWest10) reported
@rossholden_ @ThreeUKSupport Same for me too! I messaged Three this morning to confirm my delivery then got a text an hour later saying my delivery was delayed. Customer service and complaints team absolutely useless!
-
〽️ɪɢᴜᴇʟ ⛄
(@bitbrain_) reported
@ThreeUKSupport When I click it, nothing happens. Opening the developer console shows a lot of Javascript errors that say that the server is not reachable.
-
Drone69
(@Drone693) reported
@FeyiCarter @ThreeUKSupport Totally agree. They lie, repeatedly. And in my case stole over £358 out of my bank account after I was told by customer service that the charge had been cancelled. EE have some really good deals atm.
-
Karen is Correct
(@GetMeAManager) reported
@Liarsandthieve1 @ThreeUK @ChelseaFC Cancelling your direct debit doesn't cancel your contract.
-
David Sutton-Ball 🏳️🌈🌈
(@davidball1978) reported
These big companies need to sort out their customer service. @NatWestBusiness @BTBusiness @ThreeUK tut tut.
-
Ryan Anderson
(@ryanstanley22) reported
@ThreeUKSupport Well how do I know that? You ask for personal details like date of birth and post code but don’t have any way of confirming I’m speaking three? You ask the customer to verify yet your the one making the call? If that’s the number on the account then it’s likely it’s that person
-
Adam Garner 🇪🇺
(@Jaggeradam) reported
@ThreeUKSupport No, everyone here on board that is with 3 still have terrible signal/ bandwidth.
-
Leah R
(@leahverygrand) reported
So fed up of @ThreeUK and their shite customer service. Bunch of liars who don’t know their arse from their elbow