3 (Three) Outage Report in Newport, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Barry and Newport.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Alun Thomas (@alunT) reported from Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Charmaine (@Champers_88) reported from Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Matt Rymon (@mattrymon) reported from Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Alun Thomas (@alunT) reported from Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee (@AdamLee2011) reported from Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Peter MacCabe (@peterkin1010) reported from Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Angelo Villaschi 💙 (@anvill72) reported
@marcusattwood @BradChriswick Same here. I keep getting calls from people abroad (a lot in Italy and Germany) saying that they had a missed call from me. I withhold caller ID! @ThreeUK don't give a crap.
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The Tinfoil Cowboy (@harryxoxharryxo) reported
@ThreeUKSupport I did. They said there wasn’t a problem in the area and it’s being looked into and moved into a different team.They then said it was sorted and would ring me to check on Wednesday. There wasn’t a call. It’s not been fixed. It’s been like this for months.
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🇬🇧 FiveStarGer 🇬🇧 (@BritishSeahawk) reported
@XiaomiUK @ThreeUK I have bought two Mi10t pros on ebay in the past few months both of which cost £460 brand new and sealed. Why pay 3 £1000 with only a 12 month warranty when you can buy phone yourself and do a cheap sim only? Poor advice here Xiaomi
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Tasha (@Tasha2168) reported
@ThreeUKSupport This isn’t the 1st time you’ve done this with no warning you did it last month as well it’s not on especially when I then have no phone and no home internet when I can’t call no one or them contact me in a emergency
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ScottyB (@ScottyB49017197) reported
@ThreeUKSupport I don't have the time to keep.egaging in chats I'm sorry. Please just send 2 product return bages and cancel.tje Tablet element of my contract
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Colin Thomson (@cjt180) reported
@ThreeUK three months to fix a problem at your local mast? That's pathetic! At what point can I cancel my contract penalty free because your not providing the service as advertised?
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daniel skews (@skews3) reported
@Girlinthe_crowd @ThreeUK I've had the same problem my wife was lied to so she'd make the upgrade so cancelled one of our contracts shoddy way to run a business
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Barney (@Andy09846500) reported
@ThreeUKSupport Oh ok. I usually ignore the negative comments abt 3 customer service. But in this occasion you clearly cba.
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Colin Thomson (@cjt180) reported
@ThreeUKSupport Everytime I phone tech support. All they say there's an issue and it'll be sorted inside a week. Pathetic.
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Yaz (@yazjd89) reported
@ThreeUKSupport It's getting super frustrating now as it feels like I'm going around in circles when all I want to do is login to my account!