3 (Three) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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FabDad
(@dad_fab) reported
from
Portishead and North Weston, England
@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Simpson 🇬🇧🇬🇧🇬🇧
(@Jess_Simpson645) reported
2/2 I am having to scroll through all the logged calls in order to find out who else has called me, calls I missed. On the worst day they tried to reach me 30 times! @ThreeUK
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK absolutely abysmal service tonight. Preordered my new iphone a week ago, mine is delayed. My partner ordered a new one 4 HOURS AGO and hers isn’t?! Can’t even change the colour to ensure a delivery tomorrow. Appalling.
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK my entire contract and re order in 1-2 business days if I wanted a different colour? What I want is the phone I ordered a week ago to be delivered on the day it was apparently guaranteed. Been with you 7 years and never had to deal with false promises like this.
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Katie Charlotte
(@KatieCharlieL) reported
@threeuk how many people who ordered a like for like phone after I did are still receiving their order? Why was mine (ordered a week ago) not prioritised? And WHY when I said I’ll change colour to get it tomorrow was I told that’s not allowed and I’d have to cancel (cont)
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Chris Atkinson
(@TheManW1thNoTan) reported
@ThreeUK what’s the point of getting people to pre order the new iPhones if you’re going to tell them the night before delivery that you’re not gonna deliver them until bloody October!!! Shocking service!!!
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Martyn poole
(@royaltroondrive) reported
@Koptin @ThreeUK @LFC Sometimes mate this could be down to something simple like power saving modes on person's phone.
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Katey Aldis
(@jakeyxoxo) reported
@andreimuri @ThreeUKSupport Good luck with that! Upgraded last week, was told yesterday by live chat mine would be here tomorrow, and now I have a text that it is delayed till 6/10/21! Absolute shambles of a network!!
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phil
(@mastervibes) reported
@ThreeUKSupport Pe109lt why is it every single day for the last month. Has my signal gone down between 9am until sometime in the evening? I have 4g hub with you to. So it's really having an impact on me. I can't do anything during the day.
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Sudesh Loi
(@SudeshLoi) reported
So happy me and my wife have left 📵 @ThreeUK looking forward to a better service and signal with 📲 @O2 👍🏾 #o2 #network #service
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Kath Francis
(@K4thfrancis) reported
@ThreeUKSupport I've got the text thread as well as the chat screenshots. Am waiting for a deadlock letter and will be going to the ombudsman as the service I've received has been terrible.