3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jul 17, 11:27 AM GMT+1.
- Phone (60%)
- Internet (40%)
The latest reports from users having issues in Newport come from postal codes NP11 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Caerphilly, Penarth, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 2 hours ago |
|
Blackwood
|
Internet | 5 days ago |
|
Cardiff
|
Phone | 12 days ago |
|
Newport
|
Phone | 16 days ago |
|
Cardiff
|
Internet | 22 days ago |
|
Cardiff
|
Internet | 1 month ago |
Nearby cities with recent reports
Community Discussion
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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Tyrone (@Tyronephill1) reported from New Tredegar, Wales@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Cat Peters (@CatTPeters) reported from Penarth, Wales@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Clare Owen (@ClareO74) reported from Cardiff, Wales@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesExcuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DC (@denzvvt1988) reported@ThreeUK no signal? Really just what I need right now 😡
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?
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Martin Adams | Building Flowtelic (@Martin_Adams) reported@robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.
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nipplebuffet (@mimiheart29) reported@ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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B (@scriptwren) reported@UniversalExile @ThreeUK @ThreeUKSupport I have found them awful - left as soon as I could
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Trudi Price (@thedude310777) reportedI'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty
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Stuart (@Stuart61838784) reported@ThreeUKSupport more issues with your network, will be going with different company in a couple months when contract ends as your network is shite
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"