3 (Three) outages and service status in Newport, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
The latest reports from users having issues in Newport come from postal codes NP11 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Pontypool, Cardiff, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Phone | 14 days ago |
|
Pontypool
|
Total Blackout | 21 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Internet | 26 days ago |
|
Cardiff
|
1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Sarah Thomas 🏴 (@Mrs_Thomas82) reported from Maesycwmmer, Wales@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Dinas Powys, WalesThis is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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Paul Little (@paullittle1977) reported from Newport, Wales@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’vr ever encountered
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Cat Peters (@CatTPeters) reported from Penarth, Wales@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Krishele Guzman (@KrisheleG) reported from Cardiff, Wales@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Cardiff, Wales@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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Gavros2000 (@GavParf) reported from Pontypool, Wales@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Ade (@Bubwal) reported from Cardiff, Wales@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported@_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps
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DF (@DF97678) reported@ThreeUKSupport why are there never any cafe Nero codes?
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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ES (@ewa_swital16945) reported@ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported@ThreeUK Could you help me with a proper mobile service please?
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Arsenal Ian (@IanAFC_68) reportedHey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE