3 (Three)

3 (Three) Outage Report in Hengoed, Caerphilly County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/07/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd, Newport and Blackwood.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Phone
United KingdomPontypridd Phone

Community Discussion

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3 (Three) Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ClareO74 Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • matthewthowells hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArronSMarshall Arron Scott Marshall (@ArronSMarshall) reported

    @ThreeUK please can you help? I am trying to generate a code for @peterkay_co_uk tickets - they are no longer in the rewards. Any ideas?

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported

    @fdarena @ThreeUK @peterkay_co_uk I assume you'll be cancelling all of the tickets which have already been put up for resale on sites like Viagogo? Someone is trying to sell their ticket for over £1,000 for ****'s sake.

  • hilary2101 Hilary Crouch (@hilary2101) reported

    @ThreeUK can you advise how I get off you phone contact list. I have not been a customer for about 5 years now and I still get called every 2 weeks or so despite telling them I will take legal action if it continues

  • Bigfella33 Andrew Wood (@Bigfella33) reported

    @ThreeUKSupport @ThreeUK And appeared on EBAY already!! Resellers will have got a Three number just to get these tickets while loyal customers get treat like muppets!!!

  • paky1975 pasquale castronovo (@paky1975) reported

    @ThreeUKSupport Well is not three company is squaretrade totally different insurance company! Therefore my point stand! No help at all from three! When i did my Contract i than the insurance with three not with squaretrade

  • eggfriedsoph Sophie (@eggfriedsoph) reported

    @ThreeUKSupport Ahhh okay, the only thing is that sim 2 seems it needs to be a bit wider and shorter, even tried manually cutting my old one lol, I'm not sure if it's this phone then -- thank you for help

  • mattyoung_ matt young (@mattyoung_) reported

    @ThreeUKSupport Looping you in, Support because your main account is a brick wall. What's the news on the above?

  • Blondiedco Diane (@Blondiedco) reported

    @ThreeUKSupport Can you guarantee this isn't the policy, and that she's not going to be put through the same traumatic conversation again? It's taken a lot of strength to have this conversation already, she needs understanding and support, not told she needs to fork out for a contract.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • maxted_jo Joanne (@maxted_jo) reported

    @MelmoeJodie @virginmedia @ThreeUK Really is a piss take,10 hours and still not working,complete jokers