3 (Three)

3 (Three) Outage Report in Hengoed, Caerphilly County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hengoed, Caerphilly County Borough, Wales 04/18/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomTonypandy Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Internet
United KingdomCardiff Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • im_exploring Cece (@im_exploring) reported

    @IsmailiBen @ThreeUKSupport Be careful they just switched my network off cos used it whilst roaming!! Now I've been without a phone for 2 days already and still not resolved. O can't even receive calls !

  • M_A_T_T_7_9 Matt (@M_A_T_T_7_9) reported

    @ThreeUKSupport Why am I being charged due to a staff failure to make changes to my account from the start of April? Do you expect customers to pay for employee negligence? Nearly 10 years of customer loyalty for this

  • sinisterbutter Brendan Kennedy (@sinisterbutter) reported

    @ThreeUKSupport I rang a customer service number and was told i could not change delivery address of my delivery.

  • SCARFYYYY Harry 🍂🏳️‍🌈🌹⚫⚪ (@SCARFYYYY) reported

    @ThreeUK WHY ARE YOU SO SLOW

  • shezzabelle123 Shelley Wood (@shezzabelle123) reported

    @ThreeUKSupport The first time was when I took the contract out then twitter support helped. The person who responded to my previous tweet.

  • traceyyjames 💞Tracey James💞 (@traceyyjames) reported

    @ThreeUKSupport when is the PAYG top up facility going to be up and running again? I’ve been trying all morning to top up on the phone and the lady in the 3 store says there’s currently an issue with this.

  • dazzyd1972 Darren Gray (@dazzyd1972) reported

    @Watsley @ThreeUKSupport My experience was the worst I’ve experienced from any provider being ignored isn’t nice but as a result they lost a loyal customer hundreds of pounds

  • FieryBiscuitss robert priestley (@FieryBiscuitss) reported

    Day 11 of @VodafoneUK losing my phone, and unable to give me a replacement. Don't worry though, my case has been 'escalated'. I feel so valued... #AvoidVodafone. @ThreeUK would you treat your customers like this? Thinking of moving...

  • teachartteach A Real Teacher (@teachartteach) reported

    @ThreeUKSupport Only managed to sort everything out yesterday!!! Thank god I’m moving across to @virginmedia. They have been super helpful and took much less time to sort me out. 20years with Three ruined in 1 single week by your lack of customer support. Never again.

  • Smithy0x Smithy (@Smithy0x) reported

    Why did I ever leave @VOXI_UK / @VodafoneUK... @ThreeUK I've complained ever since my contract started about indoor signal and nothing has been done. Proud to go back to Voxi, and might even contemplate a phone only contract from Vodafone if there should be an option.