3 (Three) Outage Report in Hengoed, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (66%)
-
Phone (15%)
-
Total Blackout (9%)
-
Wi-fi (6%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Abertillery, Tonypandy, Newport, Caerphilly, Porth, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Abertillery |
Internet | |
| Cardiff |
Phone | |
| Tonypandy |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
-
Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
-
Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
-
Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
-
Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
-
Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
-
𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
-
Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
-
Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
-
Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
-
𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
-
alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
🏳️⚧️ Jarl Robin Kyrie🏳️🌈🔞 | PNGTuber
(@JarlRobinKyrie) reported
@davelloyd1980 @ThreeUKSupport I certainly ask if it keeps happening, but given I've had the service for nearly 5 months now with no problems up until now, I'm willing to give them a chance. I can't have a second line put in for TalkTalk and I'm not the billpayer for Virgin Media.
-
Ems
(@Emsrats) reported
@ThreeUK hi, how can we cancel an account for my MIL who has dementia and lost the phone ages ago? We have a debt recovery letter but when we ring they can’t talk to us. She can’t ring for obvious reasons. We are not impressed.
-
Jaiden Micheal
(@jaidenofficial) reported
I’ve had to take a contract with @SkyUK mobile because after being with @ThreeUK for 16 years, there’s no way they’ll price match the deal with sky. Just pure greed from Three. You need to treat loyal customers better.
-
🏳️⚧️ Jarl Robin Kyrie🏳️🌈🔞 | PNGTuber
(@JarlRobinKyrie) reported
@davelloyd1980 @ThreeUKSupport The only thing that stops me is the landline provider (Virgin Media) provides even worst customer service. Also this is the first time I've really had issue with them, and I'm locked in on a contract
-
Casper Roach
(@casper_roach) reported
@ThreeUK hello three we are having major issues with Internet in the tq149rf area no mobile signal through mobile
-
Steven Hirschorn
(@milh0use) reported
@ThreeUK I'm constantly finding my GooglePixel6 has connected to your 5G network and gets no data at all, across postcode areas W13 and W5. Tech support helped me reset data, WiFi and Bluetooth and it hasn't helped. What can I do?
-
Oliver's Coffee House 💙
(@OliversSherbs) reported
Anyone else having signal issues with @ThreeUK in Sherborne? My wifi calling isn't working either.
-
Rhys Cameron Watkins
(@RhysCameronWat1) reported
@ThreeUK tried too get signal help from your workers/agents all they told me was too travel for better connection
-
Lisa Tarrant
(@LisaTarrant17) reported
@ThreeUKSupport So, either the referral link was faulty ( not my problem) or this is a scam. I think it is probably one big scam and I will take this further. What is your complaints procedure?
-
Dave Lloyd
(@davelloyd1980) reported
@JarlRobinKyrie @ThreeUKSupport We’ve gone with TalkTalk (they offer fibre bb) just waiting for them to come out. We were with Virgin but couldn’t afford it so thought we’d save going with Three, worst decision we made. Three are cancelling free of charge, worth asking if it keeps happening?