3 (Three)

3 (Three) Outage Report in Hengoed, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/28/2024 17:00

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Cardiff, Pontypridd, Bargoed, Newport, Caerphilly, Pontyclun, Aberdare, Merthyr Tydfil, Hengoed, Treharris and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PJGil PJG (@PJGil) reported from Pencoed, Wales

    @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

  • GavParf Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrGPrimary Colin Grimes (@MrGPrimary) reported from Shilbottle, England

    @bbcTeaching @VodafoneUK I’ve never really had network issues with @ThreeUK They’ve always been fair come upgrade time too.

  • DanMars60352425 DanMarshall (@DanMars60352425) reported

    @ThreeUK Hi, I purchased a Huawei 4g hub in January, connection perfect until 3 weeks ago since then can't watch anything without lag the download speed is less than 1mb, any help or tips?? as Iam down for a 24 month contract and at the mo it's unuseable 😤

  • bully185 Sosig (@bully185) reported

    @ThreeUKSupport what's going on with the signal in the Neath Abbey area today wuss?? Its up and down like Jordan's knickers today 😫

  • CaseyGabriel5 Refusenik Casey (@CaseyGabriel5) reported

    @ThreeUKSupport Hi, I'm a customer with Superdrug mobile, who use your network and I've received a spam call today with a robotic voice claiming to be from the HMRC. How can I report this to you to investigate as it's not a genuine call? Thanks.

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport I've only just upgraded my contract with you, is there a cooling off period we're I can cancel? I'm already regretting renewing.

  • Philbradley Phil Bradley (@Philbradley) reported

    @ThreeUKSupport Thanks for your help. It had not been removed previously. I trust it now has been. I still think it’s very poor data management not to confirm and verify email addresses given to you by customers!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    conscious and am told flat out, NO no-one wants to talk to me higher up. So what lovely customer service @ThreeUK! Only choice I have now is cancel my direct debit. If you don't listen to a customer's complaint & act to allay my concerns about @Huawei treatment of #Uyghurpeople

  • Philbradley Phil Bradley (@Philbradley) reported

    @ThreeUKSupport Yes, I spoke to 3 support and was told my email address would be taken off your system. A company that knows what it is doing will verify an email address before starting to use it.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • ErraBold hgtp://Wolf of Shill Street (@ErraBold) reported

    @ThreeUKSupport I've done it. Such a waste of time. Now have to wait 24-48hrs for 2nd line support to call me