3 (Three) Outage in Hengoed, Caerphilly County Borough, Wales

@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

@ThreeUK I need to cancel because signal is ****.

Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

@ThreeUKSupport Incredible customer service NOT!!!

@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

Supposed to be in a #Warzone tournament in 30 mins but my net has gone down so not sure if I'll be back on, sorry guys, thanks once again @ThreeUK 🙃

@ThreeUKSupport Yay.. I can no longer sign in to view my account online! I don't get reception at home and you've now put in a requirement for a text message within 10 minutes! Thanks. GRRR.

@ThreeUKSupport why is your mobile and 4G signal really poor in the B47 postcode? Any plans on improving it at all?

Is anyone elses Three network down or running slow ? @ThreeUK @ThreeUKSupport

@ThreeUKSupport It’s been like this months and I tried all the solutions to fix it and nothing works G46 8JG

@aamer_aliii @ThreeUK These donkeys have some **** network, my dumbass signed upto a 2 year prison sentence with these man.

@thekinaton @ThreeUK Hey Jason, I know understand what you meant, Three are an utter pile of **** who can't resolve in 24 hours what other networks do in less than 30 seconds

@ThreeUKSupport ....5). when I try to access your support pages you immediately log me out. ive now spent several hours over the past day dealing with this with things only going from bad to worse. Ive had the service less than 48 hours. I will be returning it the package....

@ThreeUKSupport ....Dropped to less than 100kbps , yeah your reading that right. 3). the adult content filter is still in place after the 24 hours have passed 4). the support channel is no longer accessible due to the bad cert you've dumped on my machine....

@ThreeUKSupport @ThreeUKSupport Hey guys, im sorry but this is going from bad to worse, this is going to be a long one, here goes. 1). You've now dumped a bad certificate onto my machine that is causing access problems to lots of websites. 2). the great speed I complemented you on has now...