3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- The most recent signal from this area was received Apr 19, 3:33 PM GMT+1.
- E-mail (29%)
- Internet (29%)
- Phone (29%)
- Wi-fi (14%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Newport, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
5 days ago | |
|
Pontypridd
|
Phone | 11 days ago |
|
Caerphilly
|
Internet | 12 days ago |
|
Pontypridd
|
Phone | 13 days ago |
|
Newport
|
22 days ago | |
|
Cardiff
|
Wi-fi | 24 days ago |
Community Discussion
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Krishele Guzman (@KrisheleG) reported from Cardiff, Wales@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Ade (@Bubwal) reported from Cardiff, WalesExactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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🏴Welsh Elise🏴2k (@oxWelshElisexox) reported from Cardiff, Wales@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Krishele Guzman (@KrisheleG) reported from Cardiff, WalesHorrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Cat Peters (@CatTPeters) reported from Penarth, Wales@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, EnglandFour webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Giggsy (@DjGiggsy) reported from Pontypridd, Wales@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Asylum Doctor (@TheAsylumDr) reported@ThreeUK I was verbally abused today at the Angel store by the manager "Wandy" and her henchman, told to **** off and get out the store after i placed an online order and went in to collect after receiving confirmation, only to be told to get ******** out!
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mark (@deligatedgeek) reportedSome scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/
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‘Cliff As If’ (@Cliff_As_If) reported@ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏
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Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reportedHi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.
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Legmo2 (@Legmo_2) reported@ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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David (@David0728499891) reported@ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!
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DianaInTheUK (@dianaintheuk) reported@ThreeUK is there an issue with your network? I’ve been offline since 7 pm last night