3 (Three) Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (36%)
-
Phone (12%)
-
Wi-fi (7%)
-
E-mail (1%)
-
TV (%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Weston-super-Mare |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
-
éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
-
Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
-
Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
-
Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
-
Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
-
Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
-
lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
-
Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
-
🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
-
Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
-
Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
-
C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Meek
(@SteveMeek82) reported
@HuaweiMobileUK I need some help with my AI Cube, @ThreeUKSupport have advised I contact you. When multiple IoT devices are connected the router lags and other devices often get disconnected. Rebooting helps for a day or so then need to reboot again.
-
Steve Meek
(@SteveMeek82) reported
@ThreeUKSupport My AI Cube has an issue where when you connect more than half a dozen devices to it some devices will lose network connectivity or be disconnected. This affects intranet traffic and is not signal related. 2nd line said they can't help as it's not a 3 issue. Help.
-
James black
(@GBlankcanvas67) reported
@ThreeUKSupport It's not the point of being offered anything it's the fact that your company is blatantly lying by first saying it fixed and engineers saying the same when it's not then being told again there is still a problem when I report it 3 weeks after that and for it now to be going 1/2
-
Harriet Jones
(@harrietjonesmus) reported
@ThreeUKSupport It's still not working :(
-
REBECCA.
(@kilgourrebs) reported
Anyone in ML7 should avoid @ThreeUK. There’s been a known issue where you’ve either got no service or it shows as 3G but still doesn’t work since 11th Nov. @ThreeUKSupport are no use for it either. Poor show.
-
vesi ✨
(@vesi_xoxx) reported
@ThreeUKSupport I have tried it already and it does not work at all. I have tried with all available networks and each time it says “not registered with the network”
-
D_Strider 🇬🇧🌹 retweet pinned tweet
(@strider_636) reported
@ThreeUKSupport There’s been no upgrades done to the mast since January 2020 as I remember I saw it on your website. I was at my nans over Christmas and the congestion was so bad we couldn’t even make calls on our mobiles. Stop leaving small towns out from your network upgrades. It’s awful.
-
vesi ✨
(@vesi_xoxx) reported
@ThreeUKSupport hello, I’ve been outside of the UK for a year now and don’t know when I would move back - at first my 3 SIM worked well, however after my contract ended and I switched to PAYG, I’ve had absolutely no service. After speaking to your colleagues through livechats 1/3
-
Dave
(@wwfc_dave) reported
@ThreeUKSupport Thanks for your reply. In general, what do customers do to connect extra routers to expand wifi? 5G is always best on window sills, which is worst for WiFi coverage so this prob must be common. Thx.
-
Stephen Huthwaite
(@SteHuthwaite) reported
@ThreeUKSupport what is happening with your service,I live in the ol16 area and my service is rubbish, when I moved here 4 years ago it was ace,full 4 bars of reception service,and 4g that would achieve 70mbs speed,since the 5g was connected everything seems to have gone to ****!