3 (Three)

3 (Three) Outage Report in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cardiff come from postal codes CF24, CF10 and CF11.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 01/27/2026 21:55

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • marcjepson Marc Jepson/DJ Jepo (@marcjepson) reported

    @ThreeUK I’m a customer of over 9 years and I got incorrectly charged following a text indicating I was in a Go Roam destination. After 3 weeks of battling with your customer service team I was told “There is nothing we can do”! #ReadyToLeave

  • ageingindiekid Emmakh (@ageingindiekid) reported

    @ThreeUKSupport no 4g for several hours on our mobile broadband router - service status says there are no issues? 🙁

  • natsywats Nat P (@natsywats) reported

    @ThreeUK I have had network issues for months now. Constantly losing signal. Been a customer at same address for 10+ years and only over last year have I had these issues. What's going on in Harrow area to cause this? Told before there was work in area back in summer.

  • paulhayward200 Paul (@paulhayward200) reported

    @ThreeUK How difficult is it to return a phone back to Three? Well I would say impossible as they never send out returns bags but they like to send out letters threatening to Charge you for the unreturned phone. Now waiting for bag number 4. 2 months and still no bag

  • nadim777 Nadim Ahmed (@nadim777) reported

    @ThreeUKSupport Dpd lost my phone, there’s no phone for me however three informed me this is an isolated incident that happened to me. TWICE. lol

  • xxCarmxx 🇪🇺💙Carms #socialist #PJP #BLM 🏳️‍🌈🇰🇼 (@xxCarmxx) reported

    @ThreeUKSupport Well, explain that to the website. When i log in&try to order the upgrade, it puts it through with no option to change address. Ive had a contract for years with you&never had an issue. I think i’ll check out another phone company; it will probably be cheaper anyway!

  • bleedingobvs The Bleeding Obvious🩸 (@bleedingobvs) reported

    @ThreeUKSupport @Janeclar Broken for me too. Clear/reset etc. didn't work either.

  • spursguvn0r spurs guvnor (@spursguvn0r) reported

    @SMSpursJL @ThreeUK Cancel it and join @EE . Thats exactly what i did after years of problems with Three. Ive never had a problem with EE, not one.

  • matangomusic Matt Ellerby (@matangomusic) reported

    @ThreeUKSupport I still haven't got through to anybody the customer services are laughable

  • TerryWhitehurst Terry whitehurst (@TerryWhitehurst) reported

    @BryanFoss @ThreeUK @ThreeUKSupport Good luck with that! 5 years of it and 5 letters, endless calls I’m STILL waiting to have an answer that’s not an automated letter back! Even had debt collectors for 2months worth of payment after cancelling it for a 2nd time and deciding to cancel DD, Disgusting customer service