3 (Three) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Robert Moore
(@James_R_Moore) reported
Hi @ThreeUK your customer support is absolutely diabolical. I've had a new phone for less than a month, it won't charge and you've spent the last hour passing me from person to person to person and I'm ready to throw my phone out the window. 🙃
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Sue Hester
(@Snitkit) reported
@ThreeUKSupport I am unable to make phone calls as I am deaf, I have been trying to cancel my mifi for some months now. I no longer need it as I have unlimited data on my phone. I need a way to cancel that doesn't need a phone call. Any suggestions?
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D.N.B 🇬🇭🇬🇧
(@nadzjewel) reported
@ThreeUKSupport My signal has been non existent for like a week 😒 yet I’m expected to pay my bill
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Tez46
(@Tez46) reported
@ThreeUKSupport Signal has now returned only getting 2-3 bars but least back on
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@ThreeUKSupport will you ever be adding #WiFiCalling #VoWiFI support for @NokiaMobile @nokia 8 phone #nokia8?
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D.N.B 🇬🇭🇬🇧
(@nadzjewel) reported
@ThreeUK is truly the worst That network will leave you stranded in a heartbeat 🤢🤢
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RichT
(@stan_butler84) reported
@Three_Is_Broken @ThreeUK @ThreeUKSupport Your 4g speeds are woeful in Mansfield NG18, I'm here on business but can't get any work done due to slow internet & I've restarted my device maybe you need to switch network off & on again! I'm glad I'm no longer stuck in a contract.
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Rebecca Fitch
(@bexyfitch) reported
I am having the WORST experience with @ThreeUK. From taking a month for them to upgrade me, trying to charge me for a phone I never received, to now overcharging me on my plan and not resolving it after multiple live chats. I just want it sorted and to pay what I signed up to 😭
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jezzaf
(@jezzaf3) reported
@ThreeUK are you seriously telling me the PO15 mast is off again?? Service loss YET AGAIN!!!! But no maintenance personnel on site? After all the January disruption and that of last Autumn you owe me and your customers a trouble free run. This isn’t good enough!!!
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matthew shaw
(@showy8) reported
@AppleUK_ does @ThreeUK support the Apple Watch?