3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 03/25/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Tonypandy and Pontypridd.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • DavidWa78867213 D3d W6n (@DavidWa78867213) reported

    @ThreeUK How can I cancel my contract with having the sim card?

  • sathi9 Sathi P (@sathi9) reported

    @ThreeUKSupport And also online orders are different from store sales they say and refused to support online order as this was a different company

  • Fahad_371 Fahad Abdullah Bin Matar (@Fahad_371) reported

    @ThreeUK @MilesClone I have a problem in my account with Three since more than 3 months. Three have failed to resolve the issue in their system. I have gotten a lot of promises from Three but with Zero result. I am suffering a lot.

  • MoinKaz15945279 Moin Kazi (@MoinKaz15945279) reported

    @ThreeUKSupport I don't want any more **** now tell three to call me now and sort out my problem my number is 07577249008 thanks

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    @Ghoul_of_London @ThreeUKSupport I won’t be wasting time on the phone because it’s working well now. Download speeds are good, upload speeds are rubbish. If @ThreeUKSupport are not truthful with each other then they are unlikely to have the facts for the customer. everyone just puts up with an imperfect product.

  • Reece_Haynes R (@Reece_Haynes) reported

    @ThreeUKSupport No one is working, on Christmas Eve you stung me like this ******* disgraceful, if you can’t help ima just tell my bank that’s not right and I’ll take my business elsewhere

  • Fahad_371 Fahad Abdullah Bin Matar (@Fahad_371) reported

    @ThreeUK I have a problem in my account with Three since more than 3 months. Three have failed to resolve the issue in their system. I have gotten a lot of promises from Three but with Zero result. I am suffering a lot.

  • Reece_Haynes R (@Reece_Haynes) reported

    @ThreeUKSupport If the money ain’t fully refunded as soon as I will be taking legal action and cancelling my contract and going elsewhere, I’m absolutely livid with the service from this company

  • sathi9 Sathi P (@sathi9) reported

    @ThreeUK Thank you for ruining the Xmas. Poor service at store and not been resolved at online. I was looking forward to joining 3 never again after this experience today