3 (Three) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Hengoed, Newport, and Barry.

City	Problem Type	Report Time
Cardiff	Total Blackout	8 days ago
Hengoed	Total Blackout	8 days ago
Newport	Internet	28 days ago
Cardiff	Internet	2 months ago
Cardiff	Internet	2 months ago
Cardiff	Phone	2 months ago

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  C-Note (@Moe3k9) reported 2 minutes ago from Cardiff, Wales

  @ThreeUK fix up

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 6 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  Ade (@Bubwal) reported 11 minutes ago from Cardiff, Wales

  Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

• 
  Tony Malone (@TonyMaloneUK) reported 14 minutes ago from Weston-super-Mare, England

  Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 15 minutes ago from Caerphilly, Wales

  @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

• 
  Ade (@Bubwal) reported 17 minutes ago from Cardiff, Wales

  @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

• 
  Ade (@Bubwal) reported 20 minutes ago from Cardiff, Wales

  @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 20 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported 22 minutes ago from Maesycwmmer, Wales

  @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

• 
  Adam Lee (@AdamLee2011) reported 26 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  Krishele Guzman (@KrisheleG) reported 29 minutes ago from Cardiff, Wales

  @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

• 
  Shane (@gingio) reported 36 minutes ago from Cardiff, Wales

  @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

• 
  claire wheatley (@claracluk) reported 37 minutes ago from Barry, Wales

  @ThreeUK network coverage lately is awful. I may need to consider moving after 18 years

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 37 minutes ago from Dinas Powys, Wales

  Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

• 
  Martyn Preece (@MartynPreece79) reported 42 minutes ago from Cardiff, Wales

  @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

• 
  Mike Anthony Moreno (@TheMMEvent) reported 49 minutes ago from Cardiff, Wales

  Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

• 
  Cat 🖤 (@MisCatD) reported 49 minutes ago from Cardiff, Wales

  @ThreeUK customer service is horrendous

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 51 minutes ago from Victoria, Wales

  @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

• 
  Ross Maisey (@TweetterRoss) reported 56 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Darío Gutier (@Dariogutier) reported 59 minutes ago from Cardiff, Wales

  @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taylor✌️ (@JulieOutrageous) reported 11 minutes ago

  @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 11 minutes ago

  @SMARTYMobileUK @ThreeUK Yes it’s network problem as it in need of repair was told that 2 years ago

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 12 minutes ago

  @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous

• 
  The Chinese Don Juan (@Buckstewerbuck1) reported 14 minutes ago

  Bought sim 3 days ago...mobile data still does work. Network signal in error showing error since day 1. Not great start...gonna close account if not sorted by tonight. Post code sw17 7lt @ThreeUK

• 
  Chris (@Brutha_bear74) reported 18 minutes ago

  @ThreeUK how do I make a complaint, your 3+ is, again, not letting me in or allowing me to change the password

• 
  elephantum aureum (@Gilt_Elephant) reported 19 minutes ago

  @ThreeUK — get your act together — you continue to be a disgrace in terms of what you promise and the piss poor effort you deliver.

• 
  Dave Ball (@dazbel74) reported 20 minutes ago

  @ThreeUK @ThreeUKSupport I bought a £10 SIM card from @asda that comes with 40GB data and unlimited calls and texts for the first month. SIM was activated but no data or calls. Chatted online with a Three agent and apparently it's not a Three issue, it's an ASDA issue. How?

• 
  Mr Gray (@Monetization26) reported 21 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Playwriter Guy (@playwriter_guy) reported 22 minutes ago

  @ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.

• 
  Andrew (@PhysicsAndy) reported 22 minutes ago

  @ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix