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3 (Three)

3 (Three) outages and service status in Cardiff, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 25, 8:51 AM GMT+1.
  • 60% Internet (60%)
  • 20% E-mail (20%)
  • 20% Total Blackout (20%)

The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Penarth, Hengoed, and Newport.

CityProblem TypeReport Time
Cardiff Internet 5 days ago
Cardiff Internet 15 days ago
Caerphilly Total Blackout 19 days ago
Penarth E-mail 19 days ago
Cardiff Internet 28 days ago
Hengoed Phone 1 month ago

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • ffion_sb
    𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • abbie_hunt
    abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

  • Moe3k9
    C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • thisisjmx
    J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

  • Mrs_Thomas82
    Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • SueRegan73
    Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • Dariogutier
    Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • CPMumma79
    Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport is the internet down in b138bj Birmingham

  • fortesqueplynth
    Fortesque Plynth Esquire (@fortesqueplynth) reported

    @ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.

  • macalvert2
    macalvert (@macalvert2) reported

    @ThreeUK need help to register a number for a MBb sim? Any help please

  • mimiheart29
    nipplebuffet (@mimiheart29) reported

    @ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??

  • Gpromo_UK
    GIFTSpromo (@Gpromo_UK) reported

    @ThreeUK So you can't provide a stable broadband connection, and tell me I can't cancel without paying an early disconnection fee? What of bunch of useless, thieving ******* ***** you are! See you in court you complete and utter ******* scum!

  • game4897
    karen mardell (@game4897) reported

    @ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing

  • radagastcb
    Cliffy (@radagastcb) reported

    @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

  • Saurav
    SG (@Saurav) reported

    @ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!

  • speaakwin
    My Hot Topics (@speaakwin) reported

    Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

  • hannahkozak
    hannah kozak (@hannahkozak) reported

    @dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.