3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 7, 3:05 PM GMT+1.
- Internet (57%)
- Phone (43%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Barry, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Phone | 4 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Barry
|
Phone | 15 days ago |
|
Cardiff
|
Internet | 16 days ago |
Community Discussion
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Alun Thomas (@alunT) reported from Caerphilly, Wales@ThreeUK network down after I ios update overnight #threedown
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Shane Andrews MBE (@gingio) reported from Cardiff, WalesDelayed tweets thanks to pants service from @ThreeUK
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, EnglandFour webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Martyn Preece (@MartynPreece79) reported from Cardiff, Wales@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesExcuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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jrdn 🏴 (@jrdnphp) reported from Cardiff, Wales@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Baroney (@bardne53756) reported@ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.
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Donia Alqomlas (@DAlqomlas) reported@ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport you guys will never know peace in this life.
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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William Stavely (@william_stavely) reported@ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.
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ithompsonrob 27.0 🇬🇧 (@thompsonrob) reported@ThreeUK @ThreeUKSupport What can I say… Your customer service/ LIVE CHAT is absolutely useless!! Absolutely disgusting and useless!! 🤬🤬
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the_bearded_courier 🇬🇧 🏴 (@bearded_courier) reportedAnd for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK
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Nick P (@198kHz) reported@ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?