3 (Three) Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24, CF10, CF23, CF11, NP10 and CF14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (16%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Newport |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
-
Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
-
éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
-
lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
-
C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
-
Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
-
Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
-
MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
-
Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
-
🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
-
Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
-
Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
-
Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Graham
(@Boeing7G7) reported
@ThreeUKSupport On your web form. One of your chat assistants said it’s a known issue so you may want to make that apparent to customers.
-
cass ❤️
(@gIovesupjade) reported
@ThreeUKSupport will absolutely be leaving your network at the earliest convenience with the amount of hassle caused by trying to order a new phone
-
Buffy Summers
(@VaughanPoppy) reported
@ThreeUKSupport I have cancelled the upgrade and was able to get help in store. It was an iPhone 12 256 with AirPods. I have managed to sort another upgrade with the in store team. I am very disappointed with the online and telephone advisors, and have lost 2 days work waiting for deliveries.
-
Andrew Cowan
(@andrew_c0wan) reported
@ThreeUK You have just moved my son's contract (in my name) from £9.24 a month to £26 without any authorisation. We never asked to changed contract. Can someone help with this? Thx
-
Random Robbie
(@Random_Robbie) reported
@ThreeUKSupport an hour on the phone to get through to cancellations? Can i cancel online at all? This is horrific service for a business customer!
-
Mark
(@endbeforewemark) reported
@ThreeUKSupport Yeah they’re not convenient for me to do that’s why I wish to pay online can’t wait for the piss poor contract to end to be honest
-
rabid rahil
(@rabid_rahil) reported
Left @VodafoneUK after one week. Terrible experience. Back with @ThreeUK and back to normal thank god
-
♠️
(@bushyasx) reported
@ThreeUK I AM ABSOLUTELY LIVID. I HAVE HAD NO SERVICE ON MY PHONE SINCE 7AM AND I HAVE BEEN UNSUCCESSFUL IN REACHING SOMEONE FROM YOUR TEAM TO HELP ME!!!!!!!!!!
-
Joseph Coogan
(@JosephCoogan10) reported
@ThreeUK So bizarrely my iPhone 11 has been blocked by you on the Global IMEI database and I’m not even a customer of yours. I’m currently with BT/EE. Any chance someone could contact me as I’ve visited one of your shops, and made several phonecalls and nobody knows how to fix it
-
Steph Vincent
(@StephVincent1) reported
@gIovesupjade @ThreeUKSupport I’m also having this problem, order confirm said Wednesday delivery. Not a word since. 40 mins so far I’ve been on hold trying to get through. When I do get through I’ll be cancelling, going to stay with my current network