3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 11/28/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomWeston-super-Mare Phone
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CompareSoftware Prof Joe McDonald🌱 (@CompareSoftware) reported

    @ThreeUKSupport Hey @O2 can you help me out here?

  • BeccaMartinLEC Becca Martin (@BeccaMartinLEC) reported

    @ThreeUKSupport no new work coverage since yesterday afternoon means no home wifi, no internet use on phones whilst at home and most frustratingly I can’t connect to an online chat as the signal flashes in and out 🤯 Daughter can’t even do her homework as no network

  • Azim2k10 Mɾ Λωεʂօოε 🇵🇸 (@Azim2k10) reported

    @ThreeUK why offer a 5g hub 1 month trial if your live chat team do not know how to cancel the trail. Tell me to go back to three store. And store tell me to no contact three again... disgusting service stealing money

  • DDPOPSSSSS Dawn (@DDPOPSSSSS) reported

    @ThreeUKSupport I need help and support from you guys for about 6 weeks now every time I make a call the recipient can't hear me I've got to hang up and call back as you can imagine it's very stressful especially when I've been waiting in ques for a phone to be answered.

  • KellyFriendPR Kelly Friend (@KellyFriendPR) reported

    @O2 I take it back. It’s not sorted. Messages have started going to the old phone again. @ThreeUKSupport perhaps you can help too?

  • jarv_L lee j (@jarv_L) reported

    @ThreeUK CUSTOMER SERVICES ARE A JOKE. CAN BARELY UNDERSTAND THEM.

  • BTCblackbelt Bitcoin & Back kicks (@BTCblackbelt) reported

    @ThreeUKSupport terrible experience with your Banbury store. Pre-ordered iPhone 14 Pro Max on Monday, told it would be there on release day. Went to pick up today, not there. Went back later that afternoon, still not arrived. No ownership or responsibility from the staff.

  • MPRRamage Matt Ramage (@MPRRamage) reported

    @ThreeUKSupport I usually average around 30 mb/s download speed but now I’m averaging about 6. Any help?

  • bearded_courier the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @applereviewsmon Mine was meant to come today from @ThreeUK been delivered by Dpd, but as yet no notification on delivery even though I have spoke to customer services and they say it’s definitely coming today, only another hour and a half until the shut off time for delivery by Dpd

  • Sam_Robson Sam Robson (@Sam_Robson) reported

    @ThreeUKSupport The page literally won’t load. The best I’ve got is a list of ‘popular websites’ which never finishes loading. Can I not buy it some other way that isn’t so…useless/ expensive?