3 (Three) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Penarth, Cardiff, Hengoed, and Newport.

City	Problem Type	Report Time
Caerphilly	Total Blackout	3 days ago
Penarth	E-mail	4 days ago
Cardiff	Internet	13 days ago
Hengoed	Phone	16 days ago
Newport	Internet	17 days ago
Cardiff	Wi-fi	24 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Matthew J B (@MatthewJB1978) reported 3 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

• 
  вeтнαn (@bethjx_) reported 11 minutes ago from Pontypridd, Wales

  @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

• 
  Cat Peters (@CatTPeters) reported 13 minutes ago from Penarth, Wales

  @fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 13 minutes ago from Dinas Powys, Wales

  @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

• 
  claire wheatley (@claracluk) reported 23 minutes ago from Barry, Wales

  @ThreeUK network coverage lately is awful. I may need to consider moving after 18 years

• 
  Geraint Herbert (@Gezitsme) reported 23 minutes ago from Cathays, Wales

  @ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.

• 
  hi i’m matthew (@matthewthowells) reported 24 minutes ago from Cardiff, Wales

  @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

• 
  Adam Lee (@AdamLee2011) reported 29 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  Shane Andrews MBE (@gingio) reported 30 minutes ago from Cardiff, Wales

  Delayed tweets thanks to pants service from @ThreeUK

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 31 minutes ago from Caerphilly, Wales

  @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

• 
  Js Mum (@CPMumma79) reported 34 minutes ago from Cardiff, Wales

  @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

• 
  Adam Lee (@AdamLee2011) reported 40 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported 40 minutes ago from Cardiff, Wales

  @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 42 minutes ago from Caerphilly, Wales

  @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

• 
  MK (@MK__C) reported 42 minutes ago from Barry, Wales

  Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 53 minutes ago from Dinas Powys, Wales

  Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 54 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  Peter MacCabe (@peterkin1010) reported 57 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

• 
  Reece (@reece_evans) reported 59 minutes ago from Weston-super-Mare, England

  @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

• 
  Lee Smith 🌻 (@djleekee) reported 60 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Bragin (@SkaterMadnes) reported 5 minutes ago

  @tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result

• 
  lornieloulpd (@lornieloulpd) reported 7 minutes ago

  @ThreeUK my internet keeps crashing and I am working from home this is not productive for me I pay so much money to your company and I can’t even use the service

• 
  Ateeb (@NawazAteeb) reported 10 minutes ago

  @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

• 
  Emma Andrews (@EmmaAndrews95) reported 11 minutes ago

  @ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!

• 
  A-I (@Unlucky_Dude2) reported 13 minutes ago

  @ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

• 
  Follower (@Stephen27784350) reported 13 minutes ago

  @ThreeUKSupport Do you not support wifi calling outside the uk?

• 
  Champersq 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Champersq1) reported 14 minutes ago

  @Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬

• 
  Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported 15 minutes ago

  Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

• 
  hannah dunleavy (@thatdunleavy) reported 15 minutes ago

  @ThreeUK What's going on with there being no service in Cambridge today? The chatbot is asking for patience, but I'm running out of it.

• 
  FINGERSJOHN✌ (@jnafr) reported 18 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.