3 (Three)

3 (Three) Outage in Cardiff, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Cardiff, Wales

3 (Three) Outage Chart in Cardiff, Wales 05/31/2020 12:10

May 31: Problems at 3 (Three)

3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 50.16% Internet
  • Phone 30.65% Phone
  • Total Blackout 8.55% Total Blackout
  • Wi-fi 6.45% Wi-fi
  • E-mail 3.87% E-mail
  • TV .32% TV

3 (Three) Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Hengoed, Pontypridd, Abercynon, Newport, Cardiff, Penarth, Barry, Penarth and Pontyclun.

United KingdomHengoed Phone
United KingdomPontypridd Phone
United KingdomPontypridd Phone
United KingdomAbercynon Total Blackout
United KingdomNewport Phone
United KingdomCardiff Phone

3 (Three) in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • RachKneen Rachel Kneen (@RachKneen) reported

    @Charliekneen @ThreeUK Be great if Three could reply and help 🙄

  • deb_vella Deborah Vella (@deb_vella) reported

    @SMEBanker @Ofcom @ThreeUK @ThreeUKSupport @TWSolicitors I have had little or no service for 14 months and only 2 bill credits! They wont release me from contract unless I return the phone, no no I've mostly paid for that and over a yr of no network the handset is paid imo!

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @LesaSoundz @ThreeUK It's SO bad.

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @steffthomas @ThreeUK It's SO bad

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @LifeSlipsBy @ThreeUK I don't know what's happened recently. I am another unhappy customer of theirs. Na you can't contact them but they sure as *** will take your money.

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @ThreeUK I've had enough of your bad bad almost non existent internet connection. I go to contact you. Oh your having 'Technical' issues. Well I'm paying for something you can't give. Give me my money back

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @ThreeUK when you go down. You go down in a fashion. Sort out your connection issues asap. I'm going to ask for a refund as your services are NOT working and have no way to contact. Am I really a #Three customer..

  • Swinffo Scott Winfield (@Swinffo) reported

    @ThreeUKSupport Yes, you can help with me erasing the memory of ever leaving Vodafone for you!!!!! I know it's not your fault personally so I apologise for being abrupt, but this experience has been ridiculous

  • sedicibob Savage Cabbage (@sedicibob) reported

    @ThreeUKSupport Ahh, really, I didn't know that. Fortunately, I'm in a position to leave your. crumbling network and infrastructure with immediate effect.

  • Ben98862985 Ben (@Ben98862985) reported

    @ThreeUKSupport No it's a terrible signal in this area full stop where ever u go indoor or outdoor. However it does not matter what area I am in I do not recieve text messaging