3 (Three) outages and service status in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Apr 19, 3:33 PM GMT+1.
- Internet (38%)
- E-mail (25%)
- Phone (25%)
- Wi-fi (13%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Newport, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
1 day ago | |
|
Pontypridd
|
Phone | 8 days ago |
|
Caerphilly
|
Internet | 8 days ago |
|
Pontypridd
|
Phone | 9 days ago |
|
Newport
|
18 days ago | |
|
Cardiff
|
Wi-fi | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
claire wheatley (@claracluk) reported from Barry, Wales@ThreeUK network coverage lately is awful. I may need to consider moving after 18 years
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesDoes the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
-
hi i’m matthew (@matthewthowells) reported from Cardiff, Wales@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
-
Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
-
Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, EnglandFour webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
-
lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
-
Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
-
Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
-
Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
-
Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
-
𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
-
James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Cardiff, Wales@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
-
Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
-
Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
-
Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
-
Peter MacCabe (@peterkin1010) reported from Barry, Wales@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
-
Shane Andrews MBE (@gingio) reported from Cardiff, WalesDelayed tweets thanks to pants service from @ThreeUK
-
Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
-
Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service
-
Bjørn Ivar Teigen Monclair (@bjornivart) reportedTried this today! When it works its great. Login experience needs some work, I had to log in 3 times on an 11 hour flight, but I'm sure that'll get sorted. @ThreeUK @Starlink
-
‘Cliff As If’ (@Cliff_As_If) reported@ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏
-
Olanozun Raiwe (@olanozun) reported@ThreeUK can you please explain why non of your sales agent can provide the terms and conditions for a service and the cancellation team blatantly refused to speak with me unless I agree to pay the cancellation fee😡
-
Tom Gammon (@Tommyfreakintee) reported@ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?
-
Placebob (@Placebob2) reported@mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far
-
The K-League Kilt (@kleague_kilt) reported@ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.
-
Mike Flint from the UK (@michaelfromuk) reported@ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.
-
Sir Richard B-H-Soame 13th BT (@SOAMER) reportedFor **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing
-
DianaInTheUK (@dianaintheuk) reported@ThreeUK is there an issue with your network? I’ve been offline since 7 pm last night