3 (Three) Outage Report in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	4 days ago
Cardiff	Wi-fi	7 days ago
Cardiff	Internet	10 days ago
Cardiff	Internet	14 days ago
Newport	Phone	16 days ago
Cardiff	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 2 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Adam Lee (@AdamLee2011) reported 14 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  Adam Lee (@AdamLee2011) reported 15 minutes ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  Alun Thomas (@alunT) reported 17 minutes ago from Cardiff, Wales

  @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

• 
  Ross Maisey (@TweetterRoss) reported 21 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Adam Lee (@AdamLee2011) reported 22 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  Alun Thomas (@alunT) reported 23 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

• 
  Gordon Price (@gordonpr1c3) reported 29 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  Peter MacCabe (@peterkin1010) reported 30 minutes ago from Penarth, Wales

  @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

• 
  Matthew J B (@MatthewJB1978) reported 31 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

• 
  drunkmuppet (@TrystanOwens) reported 33 minutes ago from Cardiff, Wales

  @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

• 
  Reece (@reece_evans) reported 36 minutes ago from Weston-super-Mare, England

  @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 49 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Ross Maisey (@TweetterRoss) reported 51 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Ross Maisey (@TweetterRoss) reported 52 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  Ross Maisey (@TweetterRoss) reported 54 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Adam Lee (@AdamLee2011) reported 57 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  abbie (@abbie_hunt) reported 58 minutes ago from Cardiff, Wales

  @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

• 
  Adam Lee (@AdamLee2011) reported 59 minutes ago from Newport, Wales

  @ThreeUK I need to cancel because signal is ****.

• 
  Adam Lee (@AdamLee2011) reported 60 minutes ago from Newport, Wales

  @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Myers (@ProducerScott) reported 2 minutes ago

  @AlexPresents @ThreeUK Three are OK as long as you're not in a built up area. Then they are awful. Ditched them when I moved to London for EE and they are better.

• 
  Coach Luca (@anthony_luca96) reported 4 minutes ago

  @ThreeUK is by far the worst provider out there these days. 8 years I've been with them now, I chose 3 as my best mate could get signal anywhere. I struggle all the time to get any, especially when others get signal in the same area on EE. Even 5G is useless! So bad.

• 
  Autumn Summers (@AutumnSummers) reported 4 minutes ago

  @ThreeUK my signal has been down all day are you having problems ?

• 
  Nick Hayward (@n1ckhay) reported 6 minutes ago

  Absolutely appalling customer service from @ThreeUK @ThreeUKSupport I’ve been with them for over 11 years and they can’t offer me a sim only deal that new customers get. To make matters worse, my wife just upgraded to the same deal 5 minutes before me and got it. O2 here I come

• 
  Isha Bhattacharya (@IshaBhattacha11) reported 9 minutes ago

  @ThreeUKSupport I have requested for a number port on 9th of October and it has still not been ported! Can you please help!!!

• 
  Kevin Law (@KJLaw_73) reported 9 minutes ago

  @ThreeUKSupport What's going on with your network in Belfast??? I've not been receiving texts, or when I do it seems to be hit and miss. I use 2 factor authentication for work and this issue is seriously affecting me...

• 
  Gemma (@McGemGem) reported 13 minutes ago

  @DebsSwales @ThreeUK @ThreeUKSupport Who with Debbie? Just had the same message from Three. Disappointing as I’m a long time customer but no roaming is the end for me.

• 
  Green Card Design (@RogerNewb) reported 14 minutes ago

  @ThreeUKSupport i am Interrailing so I NEED connectivity to travel around on my ticket. I really don’t know how to resolve this. Your website won’t load, nor will the help pages. Read back through this thread to see the problems I have been having for MONTHS! @ThreeUKSupport #verydisappointed!

• 
  Green Card Design (@RogerNewb) reported 15 minutes ago

  @ThreeUKSupport I don’t recall you sharing a link with me so no. The main problem I had earlier was that the sim in the myfi ISN’T on a phone. I out it in an old phone and set the roaming on that. But evertime I try to use it abroad I get the admin authentication screen but cannot sign in!

• 
  Dan Whittington (@Dan_W_1981) reported 19 minutes ago

  Never have I experienced such shoddy customer service & because neither @ThreeUK or @Xiaomi will take ownership I'm over the 12month manufacturer warranty period so have to wait till July before I can do anything unless @Apple want to come to my rescue with a free phone. 4/4