3 (Three) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF10, CF23, CF11, NP10 and CF14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Freedom of Speech
(@Freedom84743108) reported
@ThreeUKSupport Thank you for your reply but if this number is active from your network why can you not disconnect it by not doing so is helping crime being committed?
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Ben Hughes
(@perks_ginger) reported
@ThreeUKSupport Hi Rhiannon, no, there was no follow up offered. I have had to contact support four times in the last month to try and get this whole thing sorted.
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ZeeZeeBoom ♿️🏳️🌈🧶🇪🇺🇫🇷💖💜💙
(@ZeeZeeBoomHM) reported
@ThreeUKSupport Can you please help asap with reversing my phone number from the 4G hub I purchased from you? It’s been almost two weeks and I’m losing my patience. I’ve not been able to make/receive calls/texts & customer service has been appalling online/phone.
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Liam Willitts
(@liamwillitts) reported
@ThreeUKSupport My full address. But the name is wrong, and that person has never lived here
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ZeeZeeBoom ♿️🏳️🌈🧶🇪🇺🇫🇷💖💜💙
(@ZeeZeeBoomHM) reported
@ThreeUKSupport My 3 mobile number was attributed in error to the new hub, I’ve been trying to get it back to my phone since 27th March. Can you help?
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allie
(@bIahajenjoyer) reported
@AlyannaMcKenna @ThreeUK @virginmedia 20-60 down 10-20 up
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victoria 🏴 will see Harry
(@incredible_baby) reported
@ThreeUK someoen took contract under my name with difrent address So now Im in debts becayse its my name but I cant confirm adress becayse ITS A FRAUD AND I DIDNT TOOK OTHER CONTRACT. After 7 hours on line and 2h in store No resolution Lets just leave our customer in debts
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Gareth Coolman 🏳️🌈🇨🇦🇪🇺🇬🇧 (He/Him)
(@garethcoolman) reported
@ThreeUKSupport I called and pressed options to get through to cancellations and it told me it was out of hours and you’re closed. Your I then tried another option and got the same. In the end I called back and selected option 4 and the opt for customer service and ended up waiting 40 minutes.
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ZeeZeeBoom ♿️🏳️🌈🧶🇪🇺🇫🇷💖💜💙
(@ZeeZeeBoomHM) reported
@ThreeUK Any chance I can get your help with this issue? I’m tired of chasing you.
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ZeeZeeBoom ♿️🏳️🌈🧶🇪🇺🇫🇷💖💜💙
(@ZeeZeeBoomHM) reported
@ThreeUKSupport It’s entirely fair as I’ve been trying to get this fixed since 27th March and you are making me go around in circles. Why can’t you send me a verification process via DM? Other companies have implemented this system. Why is it so difficult to get you to help a loyal customer?