3 (Three) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Hengoed, Newport, and Barry.

City	Problem Type	Report Time
Cardiff	Total Blackout	1 day ago
Hengoed	Total Blackout	2 days ago
Newport	Internet	22 days ago
Cardiff	Internet	1 month ago
Cardiff	Internet	1 month ago
Cardiff	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Shane Andrews MBE (@gingio) reported 2 minutes ago from Cardiff, Wales

  Delayed tweets thanks to pants service from @ThreeUK

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 9 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  Ross Maisey (@TweetterRoss) reported 10 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Tony Malone (@TonyMaloneUK) reported 15 minutes ago from Weston-super-Mare, England

  @ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service

• 
  Adam Lee (@AdamLee2011) reported 20 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  Ross Maisey (@TweetterRoss) reported 21 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 21 minutes ago from St. Julians, Wales

  @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

• 
  Krishele Guzman (@KrisheleG) reported 21 minutes ago from Cardiff, Wales

  @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

• 
  Jamie LFC Grannell (@JAMIEGRANNELL) reported 23 minutes ago from Newport, Wales

  @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 38 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 38 minutes ago from Victoria, Wales

  @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

• 
  Giggsy (@DjGiggsy) reported 41 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  Gordon Price (@gordonpr1c3) reported 41 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 43 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

• 
  Rossko 👉👉 (@RosskoKeniston) reported 46 minutes ago from Porth, Wales

  This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

• 
  Darío Gutier (@Dariogutier) reported 47 minutes ago from Cardiff, Wales

  @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 47 minutes ago from Cardiff, Wales

  @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

• 
  Ade (@Bubwal) reported 54 minutes ago from Cardiff, Wales

  @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

• 
  Js Mum (@CPMumma79) reported 56 minutes ago from Cardiff, Wales

  @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

• 
  Ross Maisey (@TweetterRoss) reported 59 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taylor✌️ (@JulieOutrageous) reported 6 minutes ago

  @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 7 minutes ago

  @SMARTYMobileUK @ThreeUK Yet I’ve been told that it down to a mast down and being on masts further away as there is no sign of repair this is over 3 years

• 
  paradisepooches (@sambri7) reported 9 minutes ago

  @ThreeUK why is your coverage so terrible in 2026?????

• 
  micro manager. (@MicroManager45) reported 10 minutes ago

  Can you confirm network issues, I have no phone, no broadband day 2 I'll cancel both if I hear nothing back @ThreeUKSupport

• 
  Geoff Lane 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@send2gl) reported 13 minutes ago

  @ThreeUKSupport Folks, I am on PAYG and usually purchase a package to give me service. What is the minimum spend to keep my card active?

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 17 minutes ago

  @Baz69 @ThreeUK Oh this is awful.

• 
  Andrew (@PhysicsAndy) reported 18 minutes ago

  @ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix

• 
  Satheeshkumar Rajendran Ph.D (@satheeshvad) reported 20 minutes ago

  @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

• 
  Dave Ball (@dazbel74) reported 22 minutes ago

  @ThreeUK @ThreeUKSupport I bought a £10 SIM card from @asda that comes with 40GB data and unlimited calls and texts for the first month. SIM was activated but no data or calls. Chatted online with a Three agent and apparently it's not a Three issue, it's an ASDA issue. How?

• 
  Zee (@NaeGlow) reported 22 minutes ago

  @ThreeUK has to have the worst broadband