3 (Three) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF14 and CF23.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Risca and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
||
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Bruce
(@NJBruce29) reported
@ThreeUKSupport Been due to upgrade for a while. your new customer offer on a S22 ultra 5G 512GB (unlimited data) is £79 upfront, 6 months @ £42, 18 months @ £84= £1,843. Existing customer, £0 upfront, £79 a month for 24 months= £1896. Its not that i "feel" its unfair, it is unfair!
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Jamie Steeper
(@JamieSteeper) reported
@ajameschristian @ThreeUKSupport I am have same problem the internet speed is Mental James I am relying on my internet for an App used to provide details of service users am caring for and it just can’t connect to the internet
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keith
(@MouldyZombie) reported
@ThreeUKSupport Hi,I’ve recently lost my phone,is it possible to get a replacement sim instore? I’m a monthly sim customer
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Count Evgeny V
(@evgenyvv) reported
@ThreeUK is the worst mobile company in the UK, I'd never recommend them to anyone. Worst and slowest customer service. Sadly I'm stuck with them for another year, after being with them 11 years. Don't make the same mistake and don't even sign a contract! #worstmobilecompany
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Aly_Cat
(@aly_cat45) reported
@ThreeUKSupport 13/14 months. I have literally been told I could only be offered extension on payment date and £20 off. Doesn't really help in the long run....I will not be renewing with 3. The amount I pay is extortionate.
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Nicola Mylles
(@littlenic84) reported
@ThreeUKSupport I have 3 mobile broadband that has not been working properly for 3 weeks now. If this isn't sorted pronto I am phoning tomorrow to cancel! I can't use any of the streaming services that I also pay for. Getting fed up of the excuses now 🤬🤬🤬
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🇪🇺BeverlyMacka🏳️🌈
(@JacobSenior4) reported
@ThreeUKSupport I’ve got the screen shots i was told twice that credit was added to@my account t only to be told it hasn’t. He waisted over twenty minutes of my time ignored me and then tried to pass through to someone else. It’s just shocking why is it it’s never straight forward?
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ckelly
(@cjk1971) reported
@ThreeUKSupport Yes since middle of March so why haven't u emailed your customers to tell them about it plus u haven't a clue either when ur going to get the fix for it still not happy
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Count Evgeny V
(@evgenyvv) reported
@ThreeUKSupport My phone was stolen on 8th April, I requested proof of usage and blacklisting and received it only today after a week spending on live chats and the phone with your support team. When I received a letter today there was a mistake in date of when my phone last used.
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Omer
(@ilyas_omer) reported
@ThreeUK Dont rely on this shi* network for your business