3 (Three) Outage Report in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	4 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Internet	10 days ago
Cardiff	Internet	14 days ago
Newport	Phone	16 days ago
Cardiff	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 42 seconds ago from Dinas Powys, Wales

  @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

• 
  Suzanne Regan (@SueRegan73) reported 2 minutes ago from Cardiff, Wales

  @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 2 minutes ago from Dinas Powys, Wales

  Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 3 minutes ago from Victoria, Wales

  @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 4 minutes ago from Dinas Powys, Wales

  @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 9 minutes ago from Dinas Powys, Wales

  Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 12 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 15 minutes ago from Dinas Powys, Wales

  Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 18 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 20 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 22 minutes ago from Dinas Powys, Wales

  @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 22 minutes ago from Dinas Powys, Wales

  @PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

• 
  Paul Little (@paullittle1977) reported 28 minutes ago from Newport, Wales

  @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

• 
  Shane Andrews MBE (@gingio) reported 30 minutes ago from Cardiff, Wales

  Delayed tweets thanks to pants service from @ThreeUK

• 
  Lee Smith 🌻 (@djleekee) reported 35 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 38 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 40 minutes ago from Dinas Powys, Wales

  @ThreeUK do you have existing customer offers on the 5G cube?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 42 minutes ago from St. Julians, Wales

  @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

• 
  Lisardo Vivas (@LisardoVivas) reported 44 minutes ago from Cardiff, Wales

  @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 46 minutes ago from Dinas Powys, Wales

  @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will Futter (@will_futter) reported 5 minutes ago

  @Abbbyxx @ThreeUK @ThreeUKSupport “Congratulations on your phone. Can you tell me what the issue is” 3 hours after you tell them what the issue is

• 
  Katie Leonard (@katiele0nardd) reported 5 minutes ago

  @ThreeUKSupport My data has not been working properly ever since I moved to the 3 network last month. Really disappointed. If someone could get in contact w/ me about fixing this issue. Thanks.

• 
  Emmanuel Aderanti (@HoluHade) reported 6 minutes ago

  @ThreeUK @SamsungUK They never keep their promises, 12 years of subscribing to them ended in them chasing £50 that I did not owe, worst company

• 
  IU❤tarahPot (@25ems) reported 7 minutes ago

  @ThreeUKSupport Hi, tried it again today and looks like it went through. I'll wait til it's confirmed by Samsung. If there's any problem will let you know.

• 
  Richard Bankole (@RichardBankole) reported 8 minutes ago

  @KiraPorsche16 @ThreeUK When did you get your delivery in the end? I'm having the same issue, was promised a delivery today but no confirmation yet

• 
  Emmanuel Aderanti (@HoluHade) reported 8 minutes ago

  @ThreeUK worst network an expert in extortion, don’t subscribe to them, after been with them for nearly 12 years, all they could do to chasing money on services hey didn’t render

• 
  itsjustme (@LouiseDarbyshir) reported 14 minutes ago

  @ThreeUKSupport Idiots not removing the brats into another room as i nicely asked fir the call handler not to be hearing the ex customer whi at thus point is very frustrated and annoyed all of wich could set im ANOTHER stroke of dor the fone to be put down

• 
  Dr Andrew Wilford Believes Black Lives Matter #BLM (@WannabeWarhol) reported 14 minutes ago

  Hey @ThreeUK Any idea when normal wi-fi service will be restored in Chichester? It has been extremely poor bandwidth and intermittent connection since Tuesday. With working from home this is beyond 'inconvenient' as stated on your webpage.

• 
  Dammy (@Dammyorex) reported 14 minutes ago

  @ThreeUK You are officially the worst network when it's comes to customer service. I have been trying to sort something important out for 3 days, but non of your staff know what they are doing. You need to close down your sack all members of your technical team.👿😈😭

• 
  DivyB (@DivyB) reported 18 minutes ago

  @ickoonite @ThreeUK Maybe a very long garbage collection?