3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24, CF10, CF23, CF11, NP10 and CF14.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 02/20/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mmcampbell1991 Martin Campbell (@mmcampbell1991) reported

    @ThreeUKSupport I’ve lived in the area for over a year but it’s getting progressively worse. The fact I can’t even load a simple web page through a hotspot when I have a 5G enabled device is terrible. I’ll send a DM just now with my home postcode and the post code of the area I’m in now

  • mmcampbell1991 Martin Campbell (@mmcampbell1991) reported

    @ThreeUKSupport pretty exhausted now. Have terrible service in the house (combined with my poor wifi, it’s great). Now out and about with several bars of 4G and I can’t even load pages on my phone at any speed, let alone run a hotspot. Price went up, service went down.

  • SwatantraDutta3 Dr. Swatantra Dutta (@SwatantraDutta3) reported

    @ThreeUK hi I have recently got your contracted sim but since beginning your network is horrible. I am struggling to make a call. I have tried to contact the customer care since 2 days but nothing works. Please do something for me. Contact no. 07428080440/Three or 07824047818/leb

  • ImRoi2305 Rohith Shetty (@ImRoi2305) reported

    @ThreeUK Been with you guys for a year now on monthly plan and so tired with your service. Connection issues all the time and internet is so slow that, I could personally drive and convey message personally than using your internet for whatsapp and messenger. Want to leave please

  • bearded_courier the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @applereviewsmon Mine was meant to come today from @ThreeUK been delivered by Dpd, but as yet no notification on delivery even though I have spoke to customer services and they say it’s definitely coming today, only another hour and a half until the shut off time for delivery by Dpd

  • N13lCl Neil C (@N13lCl) reported

    @oddbinredwoods @Three_Is_Broken @ThreeUK Thanks. Mine is now 12th Oct. It may not be their fault entirely, but as the paying customer they are my go to within the contract. I didn’t get an explanation either so I’m non the wiser

  • mmcampbell1991 Martin Campbell (@mmcampbell1991) reported

    @ThreeUKSupport Yes I do - when my wifi works it’s fine but once it goes down, which it does every so often (wifi provided by another provider), I have no connection. Been like this since I moved home last June.

  • CompareSoftware Prof Joe McDonald🌱 (@CompareSoftware) reported

    @ThreeUKSupport Hey @O2 can you help me out here?

  • SwatantraDutta3 Dr. Swatantra Dutta (@SwatantraDutta3) reported

    @ThreeUKSupport I think it's not working properly inside the room. But my friend has also three but he has like moderate connection but I have literally 0. I am earnestly requesting you either cancel my contract as I am still in the cooling off period or change this contract to broadband. Thanks

  • Robert_Roussel Robert Roussel (@Robert_Roussel) reported

    @ThreeUKSupport Hi, thanks for replying! We’ve filled out the form a few weeks back, but haven’t heard anything. I attempted to fill it out again today and I’m getting this error: “This service is currently unavailable.”