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3 (Three)

3 (Three) outages and service status in Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Internet.
  • 67% Total Blackout (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Cardiff come from postal codes CF11 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 22: Problems at 3 (Three)

3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Hengoed, Newport, and Barry.

CityProblem TypeReport Time
Cardiff Total Blackout 8 days ago
Hengoed Total Blackout 8 days ago
Newport Internet 28 days ago
Cardiff Internet 2 months ago
Cardiff Internet 2 months ago
Cardiff Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Moe3k9
    C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know itโ€™s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • Mrs_Thomas82
    Sarah Thomas ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out ๐Ÿ˜ก

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple Iโ€™m having a similar issue and @ThreeUK wonโ€™t do anything about it. They told me to download some app which wonโ€™t help anyway as itโ€™s unknown caller. I think next step is Iโ€™ll be forced to change my number ๐Ÿ˜

  • claracluk
    claire wheatley (@claracluk) reported from Barry, Wales

    @ThreeUK network coverage lately is awful. I may need to consider moving after 18 years

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

  • MartynPreece79
    Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as thereโ€™s a problem they give all the bull!! ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž

  • TheMMEvent
    Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. Iโ€™ve got full signal but yet my services is so slow. #whatamipayingfor

  • MisCatD
    Cat ๐Ÿ–ค (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • Dariogutier
    Darรญo Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area Iโ€™m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieOutrageous
    TaylorโœŒ๏ธ (@JulieOutrageous) reported

    @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like ยฃ6 for the cinema was when we were in London, and you expect it down there

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @SMARTYMobileUK @ThreeUK Yes itโ€™s network problem as it in need of repair was told that 2 years ago

  • P_L_M97
    ๐๐€๐ˆ๐†๐„ ๐‹๐„๐Ž๐๐ˆ (@P_L_M97) reported

    @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now Iโ€™m lucky if I get 1 bar. Horrendous

  • Buckstewerbuck1
    The Chinese Don Juan (@Buckstewerbuck1) reported

    Bought sim 3 days ago...mobile data still does work. Network signal in error showing error since day 1. Not great start...gonna close account if not sorted by tonight. Post code sw17 7lt @ThreeUK

  • Brutha_bear74
    Chris (@Brutha_bear74) reported

    @ThreeUK how do I make a complaint, your 3+ is, again, not letting me in or allowing me to change the password

  • Gilt_Elephant
    elephantum aureum (@Gilt_Elephant) reported

    @ThreeUK โ€” get your act together โ€” you continue to be a disgrace in terms of what you promise and the piss poor effort you deliver.

  • dazbel74
    Dave Ball (@dazbel74) reported

    @ThreeUK @ThreeUKSupport I bought a ยฃ10 SIM card from @asda that comes with 40GB data and unlimited calls and texts for the first month. SIM was activated but no data or calls. Chatted online with a Three agent and apparently it's not a Three issue, it's an ASDA issue. How?

  • Monetization26
    Mr Gray (@Monetization26) reported

    @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying thereโ€™s nothing wrong and Iโ€™m saying well there definitely is as nothing it work?.

  • playwriter_guy
    Playwriter Guy (@playwriter_guy) reported

    @ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.

  • PhysicsAndy
    Andrew (@PhysicsAndy) reported

    @ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix