3 (Three) Outage Report in Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hands0n
(@DannyTh46002503) reported
@ThreeUKSupport Jonathan, see previous. It is intermittent. Now working at 12:22 when I flipped back to 3 MBB to check. As it affects FQDN and IP address suggests a route issue somewhere in 3. Maybe one leg of a diverse route. Can't be Internet if other CPs work OK
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Michael Shulver
(@MichaelShulver) reported
@ThreeUKSupport Three days of poor signal / bandwidth in B13, and then complete outage from midnight last night until 11:30 this morning. Absolutely zero acknowledgement of problem by three. 4g and 5g out. 5g broadband did not work. Phones did not work. Sort it out please.
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AfricangreysRule
(@Londonlad5) reported
@ThreeUKSupport home broadband again not working br2 both myself and neighbour unable to get internet Connectivity sometimes we get lucky but then DNS errors being shown on checks can someone advise please? Working from home with three is becoming more and more difficult lately
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chrisinreigate
(@chrisinreigate) reported
@valdemarp @ThreeUK Same problem in W14 area for the last few days. Support at #threeuk can’t see any issues 🙄
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Jonathan Faiman
(@jonathanfaiman) reported
@ThreeUKSupport NW1 4ND. And it has gone down again in last 10 mins
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Andy Ratcliffe
(@AndyRatcliffeUK) reported
@ThreeUKSupport @ThreeUKSupport @ThreeUK why am I still suffering intermittent/down on my mobile broadband router for my home? This is day 3. I've been waiting 10 minutes, so far, to speak with Support on the phone
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport Hi, I’ve just spoken with @Ofcom regarding this issue. As a company, @ThreeUK need to give an indication of when this will be resolved. I’ll be raising a formal complaint about this matter, I suggest that others do the same!
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Rach S
(@rach_stubbs_) reported
@ThreeUKSupport Hi Kirsty - thanks for the sentiment but this isn't costing me hassle, it's costing me money. There's still no signposting anywhere on the Three social media about this issue, nor on the website, and having to try and track the issue through twitter replies is beyond frustrating.
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport hi, you need as a service provider to confirm what’s happening with your broadband connection. We’ve essentially had no reliable service for 3 days. You’re telling everyone that it being fixed but there’s no sign of when it will be resolved!
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport Okay, Three then need to post something to confirm what’s happening. There needs to be some indication as to when this will be fixed. Financially, customers should be reimbursed for loss of service…this started 3 days ago to be fair!