3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 12/05/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Caerphilly, Risca and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport E-mail
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • MK__C MK (@MK__C) reported from Barry, Wales

    Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tugas_patricia A Patricia Tugas (@tugas_patricia) reported

    I have been having issues when calling and I don’t know what is the reason. Of course I am with @ThreeUK network. I am so disappointed by your service as it is literally affecting my job. It is unbelievable!!! You guys have to solve the issue NOW! #solveitnow #3network #nohelp

  • twitsplatt Steve (@twitsplatt) reported

    @ThreeUKSupport I use the Ring app with cameras. For the last 3 weeks, can't Live View any camera on mobile data with 3. Found out I can get it working if I set my phone to 3G - it doesn't work with 4G/LTE or 5G. Something wrong with your network. Can you help?

  • lakablasc Lakablasc (@lakablasc) reported

    @ThreeUK do you still support the 2G network? I'm looking into senior big button phones for my grandfather, however they all seem to be 2G. Thanks!

  • ChrisMabbatt Chris Mabbatt (@ChrisMabbatt) reported

    @ThreeUK Amazing customer service last Sunday at Three Oxford Street East from Jay, what a gent. Stuck in London, no debit card, no data and no way to access money. Spent time just before closing and sorted for us so we could set up Apple Pay. You have an awesome employee there.

  • HelenMcKeown14 Helen McKeown (@HelenMcKeown14) reported

    @ThreeUK absolutely shocking customer service .. I’ve been a customer for over 12 years and can’t get access to my account but you guys are happy to take £130 payment and limit my services …. I have been to the three store 3 times to rectify a date of birth issue on the account

  • paulhayward200 Paul (@paulhayward200) reported

    @ThreeUKSupport The problem is you always say this. I have asked a few times and it’s always the same answer. There is only so much patience before customers go elsewhere.

  • monktus Craig Hand (he/him) (@monktus) reported

    @ThreeUKSupport Network degraded due to maintenance in Glasgow AGAIN. No notification of downtime AGAIN.

  • cottam65 Andrew Cottam (@cottam65) reported

    @ThreeUKSupport ate you having issues with service coverage in LS29 6HF, at present I have no service on my phone

  • Jlm_86 𝐉𝐄𝐌𝐌𝐀 | 🕊🤍 (@Jlm_86) reported from Plymouth, England

    Roll on when my new SIM card comes.. talk mobile is the worst I’ve ever been with! Over to you @ThreeUK hope your service is better 😜

  • tommymason13 tommy (@tommymason13) reported

    @ThreeUK is the biggest load of **** ever