3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 21, 5:25 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Cardiff come from postal codes CF5 , CF15 and CF11 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Pontypridd, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 5 days ago |
|
Newport
|
Phone | 19 days ago |
|
Cardiff
|
Internet | 27 days ago |
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Cardiff
|
Internet | 27 days ago |
|
Cardiff
|
Internet | 1 month ago |
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Cardiff
|
1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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вeтнαn (@bethjx_) reported from Pontypridd, Wales@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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jrdn 🏴 (@jrdnphp) reported from Cardiff, Wales@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Dinas Powys, WalesThis is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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Krishele Guzman (@KrisheleG) reported from Cardiff, WalesHorrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ade (@Bubwal) reported from Cardiff, Wales@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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claire wheatley (@claracluk) reported from Barry, Wales@ThreeUK network coverage lately is awful. I may need to consider moving after 18 years
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éli (@elisemarylin) reported from Barry, Wales@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne (@J08NNE) reported@EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"
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John F (@JohnF74683580) reported@ThreeUKSupport is there a problem in Coventry CV2 area as unable to call or receive calls, the whole network is down affecting my work
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported@ThreeUK Could you help me with a proper mobile service please?
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Debbie Todd (@debtodd) reported@LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?