3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 03/19/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Phone

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ml3020 Mark Leggett (@ml3020) reported

    @ThreeUKSupport on the network issues pages you have a message We’re fixing an issue with our network in this area You give no timescales or provide any updates it just shows the same message tried ringing up and told I will get an update in 7 days. Do t have a 4g signal

  • timothydavidmo1 Tim Mottram (@timothydavidmo1) reported

    @ThreeUKSupport So you stole from me, made me call you out on it. Then used that incident to refuse to fix a situation your Agent tricked me into? WTAF!!!!!

  • KeithAlanDunne Keith Alan Dunne (@KeithAlanDunne) reported

    Why oh why can’t my #MobilePhoneProvidor, just pick up the phone, instead of pressing 1 or this 2 for that, & 3 for that option, then get cut off. All I want to do is talk to a human being @ThreeUK. Not amused. The customer is alway right, heard of that saying.

  • timothydavidmo1 Tim Mottram (@timothydavidmo1) reported

    @ThreeUKSupport Pt2 Saying that I'm being charged £2 extra A DAY to use my allowance, and that this only applied to contracts started after Oct 2021. Of, and the data was capped to what I had in the first place. So now I need to pay £60 extra a month for the same service.

  • Buffstar Buffy (@Buffstar) reported

    @JopskiChas @BBCNews But it's not the lack of masts that are the problem! It's the fact that there are trees and walls in the way, blocking the signal! At least, that's what @ThreeUK told me...

  • omranalhabbal Omran AL HABBAL (@omranalhabbal) reported

    @ThreeUKSupport I have no internet connection at all, can you help please! When I called the CS they have said I will have to wait until the 5th of October to have internet back! Thats not ideal at all! Can you please help! Post Code: B15 3EE

  • kiasuchick 𝕄𝕖𝕝𝕒𝕟𝕚𝕖 (@kiasuchick) reported

    Wondering how @ThreeUK is selling iPhone 14s on their website but I called and they do not have support for eSIM... no timeline on when it will be available.

  • bethanybean B E T H A N Y (@bethanybean) reported

    @ThreeUKSupport hi! I’m abroad and my phone has had no signal since I got here, trying to log in online to check my roaming is set up but it’s sent me a text message authentication code which obviously I can’t get….

  • FURSONA_HAVER just a little ✨fox✨ (@FURSONA_HAVER) reported

    @ThreeUK is a joke. My phone got stolen and long story short they can't send me a new sim so I ask them to resolve the issue and they said they'll need to send a code to my number to confirm my identity, so like should I ask the guy who nicked my phone for this number or what???

  • nathanwright74 nathan wright (@nathanwright74) reported

    @ThreeUKSupport What’s happening with this ? I’m still getting the same issue