3 (Three) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Newport, Risca and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Weston-super-Mare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Apurv Nagpal
(@apurvnagpal) reported
Hello @ThreeUK Transferring my number from Pay As You Go to a monthly contract. First went to a store, bought a new contract, got a new sim, agent initiated the transfer of my old number to new sim 2 days later nothing had happened Got in touch with customer care via the app
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City Farm Systems
(@CityFarmSystems) reported
@Xero @ThreeUK @ThreeUK's broadband connectivity in our temp facilities has been so bad this year they are damaging our devices. Strangely only Xero issues yesterday - couldn't find your servers whilst other websites were fine. Once found no notification came on O2 mobile. Now sorted.
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Gemma Redford
(@GemRedford_FMN) reported
@OllyM07 @ThreeUK @ThreeUKSupport Mines been like this and strangely a couple of months ago, black holes appeared where my phone doesn’t work at all. I’ve not had this problem before with 3. X
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LilliJSingh
(@lilliJSingh) reported
@ThreeUK COME ON! went for upgrade..ended up having to call loads to get my number sorted! Started me a business contract without explaining the issues of moving over number and now I have no data on my now fixed contract
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Liam Hudson
(@docta_liam) reported
@ThreeUKSupport after comically unstable broadband connectivity with my 5G hub I followed your instructions and reset. I’ve gone from 40MB/s to 5MB/s download. Help! I have 5 bars 3/5G connection. Is there any settings to adjust ?
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Stu Pearson
(@stupearson78) reported
@ThreeUKSupport been having issues last few days in DN16 area with both internet and call signal, seems to drop out and sometimes comes back with a device reboot, got a few friends having similar issues, is there some work being done somewhere?
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Chrissy Kinsella
(@ChrissyKinsella) reported
Productive lunchtime, changed mobile phone providers after 20 years from @VodafoneUK and changed broadband providers after 12 years from @virginmedia, moving both accounts to @ThreeUK for MUCH CHEAPER monthly cost and apparently far better service all round. Win.
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Michelle Bouic
(@michbouic) reported
@ThreeUKSupport have you had anyone report issues with their 3 service when using the new Galaxy Flip3? I thought it was a network issue but now am wondering if the phone is the problem...
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GamerForBritain
(@GamerForBritain) reported
Never use @ThreeUK they are the worst. Today they threatened debt collectors. But the money that is owned is on a number I have never had and they are contacting me on my acutal number too. They said its now with their fraud team but I have had no email or anything to show that.
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Chris Burgess
(@ChrisBurgess72) reported
@pjtiler @ThreeUK Already pay a stupid amount per month and that’s pushed it to the ridiculous