3 (Three) Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24, CF11 and CF23.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Total Blackout (20%)
-
Phone (20%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Tonypandy and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Phone | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
-
Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
-
Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
-
MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
-
Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
-
Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
-
Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
-
jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
-
Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
-
Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
💧 AtT | Dawnypops 💧
(@dawnypopssquad) reported
@ThreeUKSupport Every time you have cut me off and you have done wrong so fix this mess
-
Adam McCullough
(@adamjamesmc) reported
@ThreeUKSupport I need help regarding a query about a bill payment.
-
Alan Lippitt
(@al_lip88) reported
@ThreeUKSupport Hello, Please can you help me. I have asked to have a contract with you cancelled 3 months ago, but I am still getting billed. I am not paying anymore. Why is the contract still running?
-
Josh
(@Jc9393) reported
So I can’t call @ThreeUK up and pay my bill because their systems are down. I also can’t pay it on the three app because that’s down too. How do I pay for my phone when I’ve been told I will be cut off tonight? Help please 👍
-
Julian hardwick
(@Julianhardwick6) reported
@ThreeUK hi just had a call offering me a new Samsung phone , I couldn't understand a word the chap was saying, way to much background noise and I had to hang up , why do you use these dreaded call centres ,why not just email or tweet customers, I want to know what this deal is
-
💧 AtT | Dawnypops 💧
(@dawnypopssquad) reported
@ThreeUKSupport as I stated in my dm to you which nobody has answered yet as I started work I will be phoning you when I finish work at 11pm to sort out the mess and stress you guys have put me under now and to get my emergency phone contract cancelled
-
Rich Martin⭐️⭐️
(@Legend25Martin) reported
@LukeChels **** @ThreeUK won’t be buying any new merchandise with that **** on
-
Qais
(@QaisAlsabahi) reported
@Shihabhj @AwasrOm @ThreeUK I’m assuming the least 3 does is answer their phone yeah? Cause not am I only paying for a service that I’m not getting nah i get ignored too
-
Ben Tompsett
(@benctompsett) reported
@ThreeUKSupport trying to get a PAC from you but there seems to be a technical issue and the phone lines seem to be down. Any help?
-
Candice Sterling
(@candi_codes) reported
@ThreeUKSupport @ThreeUK I would like my PAC. I have been trying since 2:30pm. I shouldn't have to wait 72hrs as stated by your customer services.