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3 (Three)

3 (Three) outages and service status in Cardiff, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 17, 11:27 AM GMT+1.
  • 75% Phone (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Cardiff come from postal codes CF24 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Penarth, and Hengoed.

CityProblem TypeReport Time
Cardiff Phone 7 days ago
Cardiff Phone 19 days ago
Newport Phone 22 days ago
Cardiff Internet 29 days ago
Cardiff Internet 1 month ago
Caerphilly Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MartynPreece79
    Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as thereโ€™s a problem they give all the bull!! ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and itโ€™s been terribly slow for months now.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport Iโ€™ve been on phone for an hour, and On live chat. Itโ€™s useless. Rubbish company and customer services is a joke

  • AnnaB_Cdf
    Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff ๐Ÿ‘Ž๐Ÿ˜‘๐Ÿ™„ #threedown

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday ๐Ÿค”

  • RosskoKeniston
    Rossko ๐Ÿ‘‰๐Ÿ‘‰ (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • thisisjmx
    James Vincent ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each โ€˜chatโ€™ tells me it will be โ€˜perfect and not to worryโ€™ total nightmare! Iโ€™m paying for an invisible service

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • mattrymon
    Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • Champers_88
    Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport Iโ€™m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • oxWelshElisexox
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟWelsh Elise๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _itzkira
    Kira (@_itzkira) reported

    Yo @ThreeUK please go sort your 5G out, it's down in parts of NG17 and is stuck on 4G - meanwhile your website states "Our systems haven't reported any network problems" And no, it's not because of my location, I use 5G in my house every day, it's cheaper than any ISP...

  • MahmutTor
    Mahmut Tรถr (@MahmutTor) reported

    Dear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesnโ€™t provide mobile signal even though we pay both of you. could you supply some pigeons please?

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!

  • P_L_M97
    ๐๐€๐ˆ๐†๐„ ๐‹๐„๐Ž๐๐ˆ (@P_L_M97) reported

    @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now Iโ€™m lucky if I get 1 bar. Horrendous

  • RyanSael
    Ryan Sael (@RyanSael) reported

    @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

  • ROSS_G3LL3R
    naomi (@ROSS_G3LL3R) reported

    @ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think itโ€™s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK

  • UniversalExile
    Steve Blair (@UniversalExile) reported

    @AdamBat92308251 @three @ThreeUK Yes, sorry to hear that, Adam, thatโ€™s awful.

  • demube
    Deborah Benady ๐Ÿ’™ (@demube) reported

    @ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them