3 (Three) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Barry, Cardiff, Newport, Caerphilly, Penarth, and Hengoed.

City	Problem Type	Report Time
Barry	Phone	20 hours ago
Cardiff	Internet	1 day ago
Cardiff	Phone	10 days ago
Cardiff	Phone	22 days ago
Newport	Phone	25 days ago
Cardiff	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Christian Clark (@christianfclark) reported 6 minutes ago from Cardiff, Wales

  @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

• 
  éli (@elisemarylin) reported 7 minutes ago from Barry, Wales

  @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

• 
  Giggsy (@DjGiggsy) reported 7 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported 14 minutes ago from Cardiff, Wales

  @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

• 
  Andrew Thomas (@TicketTattle) reported 20 minutes ago from Cardiff, Wales

  @omnitix @ThreeUK first 3G only network innit

• 
  Adam Lee (@AdamLee2011) reported 21 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 22 minutes ago from Caerphilly, Wales

  @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

• 
  Anna Brzezinska (@AnnaB_Cdf) reported 26 minutes ago from Cardiff, Wales

  Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

• 
  𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported 33 minutes ago from Cardiff, Wales

  @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

• 
  Adam Lee (@AdamLee2011) reported 41 minutes ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  Suzanne Regan (@SueRegan73) reported 41 minutes ago from Cardiff, Wales

  @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

• 
  Johnathan Williams (@WildthingJ74) reported 43 minutes ago from Cardiff, Wales

  @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 45 minutes ago from Cardiff, Wales

  @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

• 
  вeтнαn (@bethjx_) reported 47 minutes ago from Pontypridd, Wales

  @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

• 
  Peter MacCabe (@peterkin1010) reported 49 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

• 
  Matthew J B (@MatthewJB1978) reported 54 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 54 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 58 minutes ago from Dinas Powys, Wales

  @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

• 
  Peter MacCabe (@peterkin1010) reported 58 minutes ago from Barry, Wales

  @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 59 minutes ago from St. Julians, Wales

  @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 4 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  stevie (@stevie_builds) reported 5 minutes ago

  @robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...

• 
  Taylor✌️ (@JulieOutrageous) reported 6 minutes ago

  @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

• 
  Louisa Guise Author (@whatiwrote_) reported 9 minutes ago

  @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

• 
  Gary Kilroy (@Gary_Kilroy) reported 17 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

• 
  Matt (@Hemmerz_) reported 20 minutes ago

  Do you have signal anywhere between zone 1-6 in London? ******* pony @ThreeUK

• 
  Tessek (@Tessek1983) reported 21 minutes ago

  Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

• 
  Olly (@helloitsolly) reported 25 minutes ago

  @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

• 
  Katrina Owen (@Katrina_Owen1) reported 28 minutes ago

  @craigyoung79 @ThreeUK Too bad

• 
  Grant | Dev (@grantdotdev) reported 30 minutes ago

  @JurateJW @ThreeUK @ThreeUKSupport No better in the North either. I thought the Vodafone acquisition was supposed to make them the largest network in the UK and improve signal. I feel it’s got worse.