3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Penarth, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 10 days ago |
|
Newport
|
Phone | 14 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Caerphilly
|
Total Blackout | 1 month ago |
|
Penarth
|
1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Js Mum (@CPMumma79) reported from Cardiff, Wales@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesThat @ThreeUK broadband customer survey was interesting. Answered all the questions.
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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🏴 Stuart 🏴 (@welsh_stu) reported from Barry, Wales@ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Ade (@Bubwal) reported from Cardiff, Wales@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Peter MacCabe (@peterkin1010) reported from Penarth, Wales@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Ade (@Bubwal) reported from Cardiff, Wales@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Alun Thomas (@alunT) reported from Caerphilly, Wales@ThreeUK network down after I ios update overnight #threedown
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel upson (@dan_upson) reported@ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network
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B (@scriptwren) reported@UniversalExile @ThreeUK @ThreeUKSupport I have found them awful - left as soon as I could
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Rob Hallam (@robj3d3) reported@IMAC2 @ThreeUK That sucks man. There's no way to go back to your own country just for the sake of a SIM. Funny thing is my provider has plenty of coverage in Vietnam, they just choose to be a pain @ThreeUK
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alix (@Ac13449) reported@ThreeUKSupport hi I need help with my order
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
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Burak Eregar (@burakeregar) reported@robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid
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longboidan (@longboidan) reported@robj3d3 @ThreeUK Been roaming with o2 for 1.5 years straight so far and no issue yet 🤞
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Katrina Owen (@Katrina_Owen1) reported@craigyoung79 @ThreeUK Too bad
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Fazel (@EZRipir) reported@robj3d3 @ThreeUK When was it cancelled? You get 30 days period after the termination to get a pac code to transfer to different network.
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Gouthaman (@gmanka) reported@robj3d3 @ThreeUK Continuing to charge you monthly and not giving you service is unconscionable. I’ve kept my US number from Mint Mobile active while not living there for 5 years, with only yearly visits, and it still works.