3 (Three) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Penarth, Cardiff, Hengoed, and Newport.

City	Problem Type	Report Time
Caerphilly	Total Blackout	3 days ago
Penarth	E-mail	3 days ago
Cardiff	Internet	12 days ago
Hengoed	Phone	16 days ago
Newport	Internet	17 days ago
Cardiff	Wi-fi	24 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  вeтнαn (@bethjx_) reported 4 minutes ago from Pontypridd, Wales

  @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 9 minutes ago from Barry, Wales

  @ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭

• 
  abbie (@abbie_hunt) reported 12 minutes ago from Cardiff, Wales

  @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 24 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

• 
  Ade (@Bubwal) reported 26 minutes ago from Cardiff, Wales

  @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 28 minutes ago from St. Julians, Wales

  @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

• 
  Adam Lee (@AdamLee2011) reported 32 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  drunkmuppet (@TrystanOwens) reported 34 minutes ago from Cardiff, Wales

  @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

• 
  Johnathan Williams (@WildthingJ74) reported 34 minutes ago from Cardiff, Wales

  @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 35 minutes ago from Caerphilly, Wales

  @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

• 
  Christian Clark (@christianfclark) reported 36 minutes ago from Cardiff, Wales

  @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

• 
  Cat 🖤 (@MisCatD) reported 37 minutes ago from Cardiff, Wales

  @ThreeUK customer service is horrendous

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 38 minutes ago from Dinas Powys, Wales

  @ThreeUK do you have existing customer offers on the 5G cube?

• 
  Giggsy (@DjGiggsy) reported 41 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported 45 minutes ago from Cardiff, Wales

  @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 45 minutes ago from Victoria, Wales

  @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 46 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Matt Rymon (@mattrymon) reported 47 minutes ago from Marshfield, Wales

  SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 59 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 59 minutes ago from Dinas Powys, Wales

  @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc (@Marc_imms) reported 6 minutes ago

  @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

• 
  whatyouthayin (@whatyouthayin) reported 9 minutes ago

  @LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?

• 
  Gbolahan Obisesan💚 (@GreatObisesan) reported 9 minutes ago

  @ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!

• 
  Helen 👻 (@weird_pizza_) reported 15 minutes ago

  @ThreeUKSupport What’s going on with the signal in Crowthorne/Sandhurst? I have no signal at all

• 
  loulitagill (@loulitagill) reported 18 minutes ago

  Do not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.

• 
  mark (@markLFC2010) reported 19 minutes ago

  @ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi

• 
  JaxRalph1992 (@JaxRalph1992) reported 20 minutes ago

  @ThreeUKSupport why am I paying for the worst Internet service I’ve ever had from you guys. This only happened since you joined Vodafone.

• 
  brendan (@kegger1664) reported 21 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Aston (@4ston420) reported 24 minutes ago

  @skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..

• 
  Tommy Craig CSC (@tommycraigcsc) reported 26 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.