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3 (Three)

3 (Three) outages and service status in Cardiff, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received May 29, 7:28 PM GMT+1.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)

The latest reports from users having issues in Cardiff come from postal codes CF5 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Hengoed, Newport, Cardiff, Pontypridd, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 2 days ago
Newport Internet 3 days ago
Cardiff Wi-fi 10 days ago
Newport Phone 25 days ago
Cardiff Internet 1 month ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Hengoed

1 recent signals

2 days ago
Newport

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Barry, Wales

    @ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. Itโ€™s stopping me tweeting ๐Ÿ˜ญ

  • RosskoKeniston
    Rossko ๐Ÿ‘‰๐Ÿ‘‰ (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time Iโ€™ve got through I have been told their system is down. How can I cancel within this period if I canโ€™t get through? #threeuk

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company iโ€™vr ever encountered

  • TicketTattle
    Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • oxWelshElisexox
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟWelsh Elise๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • Dariogutier
    Darรญo Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area Iโ€™m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • ffion_sb
    ๐•ฑ๐–‹๐–Ž๐–”๐–“ ๐•พ๐•ญ (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and Iโ€™m paying ยฃ11 a month for all you can eat data, unlimited texts and calls ๐Ÿ‘€

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport Iโ€™ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen ๐Ÿ˜ก

  • kellsandbulls
    ๐•‚๐•–๐•๐•๐•ช (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • jrdnphp
    jrdn ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again Iโ€™ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure itโ€™s not my device, if that helps any!! Thanks

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • Moe3k9
    C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

  • DjGiggsy
    Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • alunT
    Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GregQuinnAodhan
    Greg Quinn (@GregQuinnAodhan) reported

    One day @ThreeUK will provide a decent service in Aberdeenshire. Instead they focus on getting their call centres to call me and try to sell stuff when I keep telling them not to call me. #rubbishmobile

  • pubisclosed
    Stu Nicholas (@pubisclosed) reported

    @ThreeUKSupport after many attempts I canโ€™t get any help on my issue. This is just ridiculous

  • Benny__H
    Benny (@Benny__H) reported

    @ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a ยฃ1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around ยฃ84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

  • DF97678
    DF (@DF97678) reported

    @ThreeUKSupport why are there never any cafe Nero codes?

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • backprints
    backprints๏ธโ€โšง๏ธ (@backprints) reported

    sorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!

  • RichEIREjonesy
    Richie Jay (@RichEIREjonesy) reported

    @skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before

  • _XoDaRap_
    ๐Ÿ„ธ ๐Ÿ„ฟ๐Ÿ…„๐Ÿ…‚๐Ÿ„ท ๐Ÿ„ฑ๐Ÿ…„๐Ÿ…ƒ๐Ÿ…ƒ๐Ÿ„พ๐Ÿ„ฝ๐Ÿ…‚ (@_XoDaRap_) reported

    @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.