3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 03/22/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Tonypandy and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • MK__C MK (@MK__C) reported from Barry, Wales

    Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • garysinyor gary sinyor (@garysinyor) reported

    @ThreeUK I'm on hold for customer service. Just gone past 48 mins. Meantime my daughter whose bill is paid is stranded in a foreign country cos you cut her off!!

  • mlee12 Michelle Lee (@mlee12) reported

    @ThreeUK please can someone explain why my internet keeps cutting out every single day in London central? It was fine on relish then you took over the service.

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @stressfulvirgo @ThreeUK The ombudsman wouldn't waste their time with that type of complaint.

  • ForgingShields This Guard👮‍♀️ (@ForgingShields) reported

    @ThreeUKSupport It was the phone service

  • BrokenBennett Paul B (@BrokenBennett) reported

    @ThreeUKSupport Hello, the 4G router you supplied doesn't seem to allow Echo Dot 4th Gen to connect. Any clues please? I've done extensive tinkering and it's pointing to the router being the issue.

  • Were_Dxxmed *inaudible distorted crying* (@Were_Dxxmed) reported

    @ThreeUKSupport hey! i have a huawei ai cube through you guys, and am having issues connecting to the internet. it says on the hi link app to see if i have an overdue bill (which i don’t) otherwise to contact the carrier for help. Help pls

  • FrecklesFieldo Emma V (@FrecklesFieldo) reported

    @_jimmy_the_gent @ThreeUK James - this happened to my partner too. He contacted them to ask where it was and they'd cancelled his order without telling him because they ran out of pixel 5s. Heads up, Carphone warehouse have them in stock for delivery tomorrow if you have time to cancel your Three order.

  • wilkesy1231 wilkesy123 (@wilkesy1231) reported

    @ThreeUKSupport Sorry but BT have cinfirmed calls are not reaching their network. EE and O2 are working fine.

  • CharisSneddon Charis 🦋 (@CharisSneddon) reported

    Literally never been so frustrated as i am with @ThreeUK right now 😤😤 such a joke!!!

  • zaratt7 zarat (@zaratt7) reported

    @ThreeUK you guys are actually the absolute worst. can i talk to a real person, horrendous customer service. i’m sick of talking to robots