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3 (Three)

3 (Three) outages and service status in Cardiff, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 17, 11:27 AM GMT+1.
  • 75% Phone (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Cardiff come from postal codes CF24 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Penarth, and Hengoed.

CityProblem TypeReport Time
Cardiff Phone 5 days ago
Cardiff Phone 17 days ago
Newport Phone 21 days ago
Cardiff Internet 27 days ago
Cardiff Internet 1 month ago
Caerphilly Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • welsh_stu
    🏴󠁧󠁒󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Barry, Wales

    @ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

  • cymboi
    MH πŸ΄σ §σ ’σ ·σ ¬σ ³σ ΏπŸ³οΈβ€πŸŒˆπŸ‡ͺπŸ‡Ί #yescymru (@cymboi) reported from St. Julians, Wales

    @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday πŸ€”

  • Dariogutier
    DarΓ­o Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • stumpy_juk
    Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • thisisjmx
    Jβˆ†MES VINCEΞ T πŸ³οΈβ€πŸŒˆ 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

  • MisCatD
    Cat πŸ–€ (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for Β£90. Livid and will be leaving

  • mindspits
    Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • Dariogutier
    DarΓ­o Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • thisisjmx
    Jβˆ†MES πŸ³οΈβ€πŸŒˆ 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • claracluk
    claire wheatley (@claracluk) reported from Barry, Wales

    @ThreeUK network coverage lately is awful. I may need to consider moving after 18 years

  • WildthingJ74
    Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • kellsandbulls
    𝕂𝕖𝕝𝕝π•ͺ (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • herbie_belfast
    Alastair Herbison (@herbie_belfast) reported

    @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at

  • siyabuilt
    Siya (@siyabuilt) reported

    @robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • mimiheart29
    nipplebuffet (@mimiheart29) reported

    @ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??

  • SoundWavePapi
    Mbappe's 1️⃣ hater (@SoundWavePapi) reported

    Thank you @LycamobileUK for providing the very basic level service I have paid for that @iD_Mobile_UK (and @ThreeUK; anyone affiliated to Three mobile network you will know exactly what I am on about) have failed and continue to fail to serve

  • P_L_M97
    ππ€πˆπ†π„ π‹π„πŽππˆ (@P_L_M97) reported

    @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous

  • stevelacey
    Steve Lacey πŸ”₯ (@stevelacey) reported

    @robj3d3 @ThreeUK Also you consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @helloitsolly @MatthewFoxAF @ThreeUK Exactly what I was doing, and apparently that was the problem?

  • demube
    Deborah Benady πŸ’™ (@demube) reported

    @ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them

  • FoxRunTime
    fox  (@FoxRunTime) reported

    still better service quality than @threeuk