3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 2 outage signals in the last 24 hours around Cardiff, including 2 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jul 26, 10:43 AM GMT+1.
- Phone (80%)
- Internet (20%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Barry, Cardiff, Newport, Caerphilly, Penarth, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Barry
|
Phone | 6 hours ago |
|
Cardiff
|
Internet | 18 hours ago |
|
Cardiff
|
Phone | 9 days ago |
|
Cardiff
|
Phone | 21 days ago |
|
Newport
|
Phone | 25 days ago |
|
Cardiff
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Christian Clark (@christianfclark) reported from Cardiff, Wales@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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MK (@MK__C) reported from Barry, WalesImagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Dinas Powys, WalesThis is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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🏴Welsh Elise🏴2k (@oxWelshElisexox) reported from Cardiff, Wales@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, EnglandFour webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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🏴 Stuart 🏴 (@welsh_stu) reported from Barry, Wales@ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported@ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out I’ll be leaving when my contract is up
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Kira (@_itzkira) reportedYo @ThreeUK please go sort your 5G out, it's down in parts of NG17 and is stuck on 4G - meanwhile your website states "Our systems haven't reported any network problems" And no, it's not because of my location, I use 5G in my house every day, it's cheaper than any ISP...
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Mbappe's 1️⃣ hater (@SoundWavePapi) reported@LycamobileUK @iD_Mobile_UK @ThreeUK All in all next time instead of paying £26 pm for ID Mobile, I'll just put my £26+5 pm on a different provider next time and never be swindled by low prices from jokemen ever again.
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Ben Armstrong (@oultimobuilder) reported@robj3d3 @ThreeUK Better provider bro i been witj lyca mobile and out of the uk sincr 2022 no issues
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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Will Sutton (@SuttonThings) reported@robj3d3 @ThreeUK Three are a terrible company, I had a similar issue! Same with Vodafone too. I had to go back to the UK just to get it working again
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Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported@Telegraph I can go in to my local supermarket, and that's the end of mobile phone access, despite a base station nearby. Many beaches have no mobile signal, and network congested so no access if there are events. UK mobile network is garbage. @ThreeUK RIPPED OFF PAYG from 3p/m to 35p/m.
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'Name can't be blank' says x, so that's my name (@KMB193) reported@scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!
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P (@pn_d00) reportedHi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?