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3 (Three)

3 (Three) outages and service status in Cardiff, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 1, 7:04 PM GMT+1.
  • 40% Internet (40%)
  • 20% E-mail (20%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Caerphilly, Penarth, and Hengoed.

CityProblem TypeReport Time
Newport Phone 2 days ago
Cardiff Internet 9 days ago
Cardiff Internet 18 days ago
Caerphilly Total Blackout 22 days ago
Penarth E-mail 23 days ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Newport

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

  • elisemarylin
    éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

  • DjGiggsy
    Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • reece_evans
    Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • thisisjmx
    J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • LisardoVivas
    Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • MartynPreece79
    Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @ThreeUK why do I get calls everyday from +44 20 3504 5286 just one of the numbers asking me about if I’m satisfies with your network?

  • MasonIyons
    Mason Lyons (@MasonIyons) reported

    so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.

  • game4897
    karen mardell (@game4897) reported

    @ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

  • EZRipir
    Fazel (@EZRipir) reported

    @robj3d3 @ThreeUK When was it cancelled? You get 30 days period after the termination to get a pac code to transfer to different network.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Uk dreadful service @ThreeUKSupport

  • Damienc1985
    Damien Charlesworth (@Damienc1985) reported

    @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

  • xChristine_Gx
    🎀Christine🎀 (@xChristine_Gx) reported

    @ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?

  • siyabuilt
    Siya (@siyabuilt) reported

    @robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"