3 (Three) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Pontypridd |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniele Messina
(@DanieleMessina) reported
@ThreeUKSupport The postcode is S20 5ER. I told you multiple times. Your guys said the issue would be solved by 7th Feb. Nothing happened. One guy even wanted to waste my time troubleshoting my 5G hub, which is obviously fine.
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Hussein Duvigneau
(@HDv2b) reported
@ThreeUK I've called them out on this before, and here we are a few years later and nothing changed. I say this having had my @ThreeUK account hacked into in the past, from here they were then able to intercept SMS 2FA into my bank accounts and empty them. I don't take this issue lightly.
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Gill Wrenn
(@GillyWrenn) reported
@ThreeUKSupport Thank you. It seems to be ok now, but phone didn't work very well during that time. Believe there was a fault but had to search for that because it wasn't on the 3 app. Not very good service on there lately. Contract up shortly and we are seriously considering coming away from 3!
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Sakib
(@sakibmshaikh) reported
Hey @ThreeUK, it's been 15 days since my broadband 5G stopped wrking and was promised a fix by today, but nw told it's delayed till March 2nd. Not happy with the rude customer service either.Can you pl provide an update and bttr service 4 ur paying customers? #CustomerServiceFail
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James Gallimore
(@JamesGa34740199) reported
@ThreeUKSupport rang in to speak about my upgrade. Spoke to someone who refused to help me, refused to call me back and claimed the systems were down - clearly this is because he wanted to go home as called straight back and it was closed. Embarrassing
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Ralph Nelson
(@RalphNe32269576) reported
@ThreeUK Your @ThreeUKSupport hasn't been touched since 2021. Your Three UK online chat service is not working AGAIN. Perhaps this explains why your internet speed is s*** again.
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Daniele Messina
(@DanieleMessina) reported
SCAM. IF YOU ARE IN SHEFFIELD, DON'T GET A @ThreeUK HUB. THEIR NETWORK DOESN'T WORK AND THEY'LL TAKE YOUR MONEY AND WASTE YOUR TIME.
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Steve O'Gorman
(@SteveEditor) reported
This month's award for Worst Customer Service is going to be too close to call, with so many strong contenders in the field. I think it'll be a photo finish between @StagecoachWales and @ThreeUK. All to play for in the next three days. Watch this space ...
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Benecios
(@benecios) reported
@ThreeUK Absolutely shambolic service, 2 accounts fradulently opened in my name, after 1hr 40mins of phonecalls and live chats I am none the wiser. Really really poor. I would have thought something as serious as this would not be dealt with by an Indian call centre.
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Mark Dow
(@markjdow) reported
@ThreeUKSupport trying to top up pay and go as it’s months since I used the sun for mobile broadband. Enter number and email and when it hit password reminder tells me the system is down saying there is tech issues