3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 11/30/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomWeston-super-Mare Phone
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MagnaCartwheel Boudica .. The Original Essex Gel? .... or Anni ! (@MagnaCartwheel) reported

    So having sorted out my letter to Palma I am now having problems with @ThreeUK !! Contract ended, went in last Friday so changed to a monthly SIM, told my number would be transferred today- didnt happen. Had a chat online and didnt get anywhere so now have to go in tomorrow! 🤬

  • harriet852 Harriet Little (@harriet852) reported

    @ThreeUKSupport hi there I’m trying to understand why my 5G hub is saying network error. I checked the server issues & apparently there is work on a mast nearby but it has been like that for a week. I’m currently unable to work from home due to the issue with my hub. Please help.

  • agilicist Agilicist (@agilicist) reported

    I also kindly asked if @ThreeUK could help with the cost he will incur with the data charges while he’s out there as a gesture of good will and they’ve offered £50. Which is a drop in the ocean

  • gothinisity_ simone hill (@gothinisity_) reported

    @ThreeUKSupport Still having issues online for this. There is literally no button to make payment. Tried on the app too.

  • wkeenan Wayne (@wkeenan) reported

    .@ThreeUK how can I get a PAYG mobile number if you only provide it in an SMS on the first network connection when put in an iPad... which doesn't support SMS messages... my bad, Apple bad...

  • ChowdhuryJasmin Jasmin Chowdhury (@ChowdhuryJasmin) reported

    @ThreeUKSupport Been trying to get an update through the link but keep getting disconnected. Would appreciate a call back at least to let me know what is happening with my complaint.

  • diarush_diop queen of queens (@diarush_diop) reported

    @ThreeUK Your company sucks… the network is bad as hell I wouldn’t even recommend your company to my enemy… fastest 5G network??? That’s a joke?What a lie oh gosh

  • SarahSpoorUK Sarah Spoor (@SarahSpoorUK) reported

    @ThreeUK still 2 wks later & no signal indoors. You said would be fixed by today. I am an #UnpaidCarer I cannot have no phone.

  • kaatzsss KMW (@kaatzsss) reported

    @ThreeUKSupport Why have I just got a text saying you’ve recalculated my bill and found no errors? There is a major error you are robbing me sort it out

  • Guitar935 Guitar93 (@Guitar935) reported

    @ThreeUK This advert is dumb, no customer should need to Google what a meal consists of. The menu should say what "gravalax" is