3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 7, 3:05 PM GMT+1.
- Internet (57%)
- Phone (43%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Barry, Newport, Caerphilly, and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 1 day ago |
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Cardiff
|
Internet | 1 day ago |
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Cardiff
|
Phone | 2 days ago |
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Cardiff
|
Internet | 8 days ago |
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Barry
|
Phone | 13 days ago |
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Cardiff
|
Internet | 14 days ago |
Community Discussion
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Js Mum (@CPMumma79) reported from Cardiff, Wales@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Rossko 👉👉 (@RosskoKeniston) reported from Porth, WalesThis may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Shane (@gingio) reported from Cardiff, Wales@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Shane Andrews MBE (@gingio) reported from Cardiff, WalesDelayed tweets thanks to pants service from @ThreeUK
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Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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вeтнαn (@bethjx_) reported from Pontypridd, Wales@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Ade (@Bubwal) reported from Cardiff, WalesExactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported.Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint
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Suhail 🔥 (@idrees_suhail) reported@robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway
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kaz (@girlieb71) reported@ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?
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Rob Hallam (@robj3d3) reported@helloitsolly @MatthewFoxAF @ThreeUK Exactly what I was doing, and apparently that was the problem?
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.
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White Apathy (@fundcruncher) reported@ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.
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FINGERSJOHN✌ (@jnafr) reportedB43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?
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Matchday Drinkers 🍻 (@BFCDrinkers) reported@NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more
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wulfsage (@wulfsagemakes) reported@robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.