3 (Three) Outage Report in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	11 hours ago
Cardiff	Wi-fi	3 days ago
Cardiff	Internet	6 days ago
Cardiff	Internet	10 days ago
Newport	Phone	12 days ago
Cardiff	Internet	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 2 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Matthew J B (@MatthewJB1978) reported 2 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 3 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Adam Lee (@AdamLee2011) reported 5 minutes ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  abbie (@abbie_hunt) reported 8 minutes ago from Cardiff, Wales

  @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

• 
  Ross Maisey (@TweetterRoss) reported 13 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Adam Lee (@AdamLee2011) reported 13 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 17 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  Reece (@reece_evans) reported 20 minutes ago from Weston-super-Mare, England

  @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

• 
  Adam Lee (@AdamLee2011) reported 28 minutes ago from Newport, Wales

  @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

• 
  Gordon Price (@gordonpr1c3) reported 29 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  Ross Maisey (@TweetterRoss) reported 31 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Alun Thomas (@alunT) reported 32 minutes ago from Cardiff, Wales

  @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

• 
  Adam Lee (@AdamLee2011) reported 38 minutes ago from Newport, Wales

  @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

• 
  Alun Thomas (@alunT) reported 39 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

• 
  Ross Maisey (@TweetterRoss) reported 46 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  Adam Lee (@AdamLee2011) reported 49 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  Adam Lee (@AdamLee2011) reported 50 minutes ago from Newport, Wales

  @ThreeUK I need to cancel because signal is ****.

• 
  Peter MacCabe (@peterkin1010) reported 51 minutes ago from Penarth, Wales

  @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

• 
  drunkmuppet (@TrystanOwens) reported 54 minutes ago from Cardiff, Wales

  @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leslie hall (@leslie1225) reported 6 minutes ago

  how in the world could wifi and mobile data be so incredibly horrible in the dead centre of London @ThreeUK

• 
  Paul Dooley (@PaulDooley17) reported 9 minutes ago

  @ThreeUKSupport I've already set it up and low and behold just when I wana spend some money with you, it's broken..

• 
  Stefan Meyer (@StefanMeyer71) reported 11 minutes ago

  @ThreeUKSupport It's back to normal again now, but drops out completely every afternoon, rendering the phone nothing more than an ornament. I'll use that link, but this is driving me to, well, any other network.

• 
  tai ⁷ (@hurryboyjoon) reported 11 minutes ago

  @ThreeUK i just switched to your network and it's so slow 😭 i want to cancel i hate this it says GOOD SERVICE but it's not

• 
  Loz (@laurendiannee97) reported 12 minutes ago

  @ThreeUK is there anyway of changing the delivery address of something? Your customer support call handler was rude and not helpful at all!

• 
  Grant Lockley (@GrantLockley) reported 14 minutes ago

  @ThreeUKSupport Potentially the worst customer I've ever experienced

• 
  Matt Jarvis (@mattjarvis79) reported 15 minutes ago

  @ThreeUKSupport I doubt the SIM will fix it, but hey will go with your advice... Feeling pretty **** about signing a new contract with you guys.

• 
  Chris Woods (@christopherw) reported 18 minutes ago

  @ThreeUKSupport Hello, exactly that. I was setting up a temp divert to another number while reinstalling my phone. Previously I've been able to do this. Phone is a Sony Xperia 1 III, but this is a standard network feature? It shows greyed out in the phone's SIM menu when it queries the network.

• 
  ALittleJamie (@ALittleJamie) reported 24 minutes ago

  Okay, why do @ThreeUK make it so damn difficult to stay with them, it would have been easier just to switch

• 
  Lauren🦒 (@okayitslauren) reported 26 minutes ago

  why ******** would I switch from EE to 3? @ThreeUK stop getting your marketing team to ring me, I’m not interested!