3 (Three) Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (35%)
-
Phone (14%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Caerphilly, Risca and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
-
éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
-
Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
-
Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
-
Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
-
Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
-
Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
-
Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
-
Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
-
🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
-
Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
-
lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
-
MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
-
Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
David
(@bigchairbear) reported
Just got refused service by @ThreeUK because I’m hearing-impaired. Won’t sign me up via web chat, and won’t provide BSL in store. Grrr. #deaf #discrimination. #ThreeUK
-
hc
(@ChaudhryHaroon) reported
@ThreeUKSupport No point then, it’s the same team that provider poor service, I complained but no follow-up!
-
Kate Hope
(@KateBassett14) reported
@NetflixUK help!! Day 3 of no Netflix due to connectivity issues through @ThreeUK . Three dont think its them. @NetflixUK any ideas please??
-
WiredFire
(@wiredfire) reported
@ThreeUKSupport Your checker for Home 5G Broadband says I have 5G here, *but* your network coverage checker tells me for my house I could only get 5G outside. Home broadband is traditionally indoors, so which is it? I can't risk ending my current internet then finding 5G wont' work indoors.
-
Steve
(@alpherah) reported
@ThreeUKSupport Issue is persisting across 2x iPads, 1x iphone, 1x LG smart TV and a fire stick. So issue is still isolated to your network I’m afraid
-
Macaulay
(@_macca_pacca) reported
@ThreeUKSupport my internet is only working on certain apps, never had an issue in this location with 5G before. Restarted my phone and turned my data off an on and no luck. All the apps seem to be the ones that are included in ‘Go Binge’, any ideas?
-
crystal N
(@pinkytwiter) reported
@ThreeUKSupport @ThreeUK how long is my snap going to be down for because this is now ***************
-
Gen. Rankor
(@GenRankor) reported
Still not working 3 days now. When will this be sorted? @ThreeUKSupport @ThreeUK
-
Anthony Bibby
(@Bibby8Anthony) reported
@ThreeUK customer services, I think based out in India,have got to be the worst customer services ever. Never have I experienced such a bad experience.....since I had a leesoqnl account for my daughter growing up about 20 years ago. They are a complete and utter nightmare.
-
Ally Dawson
(@ally_dawson2999) reported
If your having issues with snaochst working on mobile data. Take your sim out and put it back in x @ThreeUKSupport @snapchatsupport