3 (Three) outages and service status in Cardiff, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Penarth, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 11 days ago |
|
Newport
|
Phone | 15 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Caerphilly
|
Total Blackout | 1 month ago |
|
Penarth
|
1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Cardiff, WalesSo 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK do you have existing customer offers on the 5G cube?
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claire wheatley (@claracluk) reported from Barry, Wales@ThreeUK network coverage lately is awful. I may need to consider moving after 18 years
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Js Mum (@CPMumma79) reported from Cardiff, Wales@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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Ade (@Bubwal) reported from Cardiff, Wales@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Krishele Guzman (@KrisheleG) reported from Cardiff, WalesHorrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Darío Gutier (@Dariogutier) reported from Cardiff, Wales@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, WalesJust came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Martinez (@zoemartipulse) reported@DavidCl88428325 @ThreeUKSupport the network choosing unemployment again
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🦄 (@IchBinLucee) reported@ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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Steve (@SteveMeek82) reported@ThreeUKSupport Sudden issues in WR3, next to zero connectivity with latency at 2.5 - 3.8 seconds. What’s happening?
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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Kira (@_itzkira) reportedYo @ThreeUK please go sort your 5G out, it's down in parts of NG17 and is stuck on 4G - meanwhile your website states "Our systems haven't reported any network problems" And no, it's not because of my location, I use 5G in my house every day, it's cheaper than any ISP...
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK Yikes! I have never heard of this happening.
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Sean Redmond (@seanpaulguitar) reported@ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE
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Omni (@omnishredder_) reported@ThreeUK random query, after putting my current SIM in my mifi device I bought, would it be cheaper to have a SIM only for calls and texts and one purely for data or stick with the one SIM? Existing customer on SIM only roughly £30 a month
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Milber Jinslade (@xeode) reported@robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?