3 (Three) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Barry, Newport, Caerphilly, and Penarth.

City	Problem Type	Report Time
Cardiff	Phone	8 hours ago
Cardiff	Internet	7 days ago
Barry	Phone	12 days ago
Cardiff	Internet	12 days ago
Cardiff	Phone	21 days ago
Cardiff	Phone	1 month ago

Community Discussion

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3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  claire wheatley (@claracluk) reported 2 minutes ago from Barry, Wales

  @ThreeUK network coverage lately is awful. I may need to consider moving after 18 years

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 5 minutes ago from Dinas Powys, Wales

  This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:

• 
  Adam Lee (@AdamLee2011) reported 6 minutes ago from Newport, Wales

  @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 7 minutes ago from Caerphilly, Wales

  @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

• 
  𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported 7 minutes ago from Cardiff, Wales

  @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

• 
  Johnathan Williams (@WildthingJ74) reported 9 minutes ago from Cardiff, Wales

  @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

• 
  hi i’m matthew (@matthewthowells) reported 10 minutes ago from Cardiff, Wales

  @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

• 
  Geraint Herbert (@Gezitsme) reported 12 minutes ago from Cathays, Wales

  @ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.

• 
  Adam Lee (@AdamLee2011) reported 20 minutes ago from Newport, Wales

  @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

• 
  Tony Malone (@TonyMaloneUK) reported 22 minutes ago from Weston-super-Mare, England

  Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

• 
  Giggsy (@DjGiggsy) reported 25 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  Krishele Guzman (@KrisheleG) reported 26 minutes ago from Cardiff, Wales

  @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 31 minutes ago from Dinas Powys, Wales

  @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

• 
  Ade (@Bubwal) reported 37 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 45 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  Ade (@Bubwal) reported 47 minutes ago from Cardiff, Wales

  @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

• 
  Susanne Liddeatt (@SueLidds) reported 47 minutes ago from Weston-super-Mare, England

  @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service

• 
  Tony Malone (@TonyMaloneUK) reported 53 minutes ago from Weston-super-Mare, England

  @Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

• 
  Paul Little (@paullittle1977) reported 57 minutes ago from Newport, Wales

  @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 60 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’vr ever encountered

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Havoc (@HavocAgain) reported 6 minutes ago

  @ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?

• 
  Alex Havoc (@HavocAgain) reported 7 minutes ago

  @ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s

• 
  H (@Teachertweet87) reported 8 minutes ago

  @ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution

• 
  Burak Eregar (@burakeregar) reported 8 minutes ago

  @robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 9 minutes ago

  @ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out I’ll be leaving when my contract is up

• 
  Rosie Adams (@romanysands) reported 10 minutes ago

  @andrejpwalker @paramountplus @ThreeUK Never mind THAT! Are you OK?!🙏

• 
  Tessek (@Tessek1983) reported 11 minutes ago

  Hey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace

• 
  FINGERSJOHN✌ (@jnafr) reported 14 minutes ago

  B43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?

• 
  niko (@alienLDN) reported 14 minutes ago

  @ThreeUK so I asked you to cancel my contract as it comes to an end and you haven’t done it just to screw more money out of me. Shame on you I will never be your customer again

• 
  🦄 (@IchBinLucee) reported 25 minutes ago

  @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf