3 (Three) Outage Report in Cardiff, Wales
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
3 days ago | |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 13 days ago |
|
Newport
|
Phone | 15 days ago |
|
Cardiff
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Peter MacCabe (@peterkin1010) reported from Penarth, Wales@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Reece (@reece_evans) reported from Weston-super-Mare, England@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire (@JonathanWiltsh7) reported@ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.