3 (Three)

3 (Three) Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24, CF10, CF23, CF11, NP10 and CF14.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cardiff, Wales 02/11/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport and Tonypandy.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • MK__C MK (@MK__C) reported from Barry, Wales

    Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hev311 Hev (@Hev311) reported

    @mitchl1635 @ThreeUKSupport I’m having the same issue!

  • Lynzoola Lyndsey (@Lynzoola) reported

    @ThreeUK Meanwhile all the reasonably priced tickets have gone, only £150 tickets left. How many NONE 3 customers have obtained a code from you? You shouldn't do this kind of thing if you can't handle the demand. Epic fail, & shameless attempt to get us to download your "rewards" app

  • philjwilson P Wilson (@philjwilson) reported

    @gemscottRVN @ThreeUK It shows you it in the app, once you click on the reward, the code is there, then there lower down is the link to get the tickets. You have to click copy to clipboard on the code though

  • _macca_pacca Macaulay (@_macca_pacca) reported

    @ThreeUK Try gigs and tours, seems to work for some and not others but I’ve managed 4 no issues

  • AbsElizWhite Abby White (@AbsElizWhite) reported

    @AnnieW8944 @ThreeUKSupport The link to click is on the app same place you access the code, just need to scroll down. But no where did it tell you this beforehand and our app kept crashing so couldn’t see it!

  • revdmesmith Michael Smith (@revdmesmith) reported

    @ThreeUKSupport Specific to iPhone - the app on ipad loaded but still issues with app on iphone. Any suggestions? Wi-Fi signal etc strong.

  • JamezT2020 J Tinsley (@JamezT2020) reported

    @ThreeUK Fail to prepare ... Prepare to fail .. you knew it was coming and had zero mitigations in place .. a bit like the 5g roll out you either have amazing signal or none there is never an in-between threeuk because you'll never be 2nd or 1st

  • dlw_20x Danielle Barnes (@dlw_20x) reported

    @AdamMil23727932 @O2 @ThreeUK No we can’t get in either! Three app has been down all morning! Absolute shambles 😡

  • DMnUFC Dayle McCrae (@DMnUFC) reported

    @ThreeUK what's going on with the network today? Internet keeps going down also, can't seem to log onto the Three+ app to get my @_CaffeNero_ #pissed

  • MillieNicolee Mills (@MillieNicolee) reported

    @laurenxleeson @ThreeUK I wanna go so bad