3 (Three)

3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 06/16/2024 12:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Hengoed, Merthyr Tydfil and Pontypridd.

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City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomCardiff Internet
United KingdomBridgend E-mail
United KingdomHengoed Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelaMcArthu12 Angela McArthur (@AngelaMcArthu12) reported

    @ThreeUKSupport can you advise why my Snapchat app isn’t working on my network. And when will this problem be rectified

  • TripsOnAciid Trips (@TripsOnAciid) reported

    @ThreeUKSupport @samorris6182 @ThreeUK Yeah tried that nothing in there apart from excess spend which is set to 0 as it's unlimited. Have go binge add-on for whatever reason no idea why that would be there as it's unlimited so no point in it being there. Please fix this, change back to 2 days ago's setting your end

  • howardmiao2002 Howard Miao (@howardmiao2002) reported

    @ThreeUKSupport I have not had any issues with Instagram but it will be very unfortunate if I do. This is clearly a very serious issue given that it has been unresolved for over 30 hours.

  • notchnut Tom Davies (@notchnut) reported

    @ThreeUKSupport Surely it’s related to my mobile service as they work on my home wifi and other peoples hotspots

  • 1Jozef Jozef Malis (@1Jozef) reported

    @ThreeUKSupport @samorris6182 I have the same problem. I also have problem to log in to iTunes. Can’t see me purchased history. But if I turn on VPN everything is fine.

  • sparkyuk11 Sparky (@sparkyuk11) reported

    @SteveBartlettSC @ThreeUKSupport @ThreeUK I left Three last month. I'd been with them 15 years, but in the last few it's become a lot worse. Call quality is appalling, two hour limit, poor network coverage despite what their website claims, no coverage in busy cell locations, caller drift up to 40s randomly. Poor.

  • thisisjmx James Vincent 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported

    Hey @ThreeUKSupport think U have a mast offline. Driving north up A4050 past CF5 6DD around 9:15 this morning there was no signal. No 3G, 4G, LTE-A. The closet mast I can think of is the 40mtr high one at CF5 6AD. @ThreeUK

  • tappa1984 Tappa (@tappa1984) reported

    So haven’t had Netflix for the last 2 days, online forums suggesting that those who have 3 for their broadband provider are affected… @netflix @ThreeUK who’s gonna deal with it & fix the problem? I’ve contacted both & both suggested unplugging and rebooting then blamed the other

  • Lost_In_Films_ LostInFilms🎬 (@Lost_In_Films_) reported

    @ThreeUKSupport Then I want a discount been through this before with postcode know we can get a signal. The point is we can only get it in one room & room next door to that one can get weak signal that comes & goes but that's it. We are high risk household still shielding so reply on internet

  • marylee_79 Marylee (@marylee_79) reported

    @ThreeUKSupport is it a problem with three or the app?