3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Cardiff	Wi-fi	5 days ago
Cardiff	Internet	9 days ago
Cardiff	Internet	13 days ago
Aberdare	Internet	15 days ago
Blackwood	Phone	18 days ago
Cardiff	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Alun Thomas (@alunT) reported 58 seconds ago from Cardiff, Wales

  @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

• 
  Peter MacCabe (@peterkin1010) reported 3 minutes ago from Penarth, Wales

  @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

• 
  𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported 8 minutes ago from Cardiff, Wales

  @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

• 
  Gordon Price (@gordonpr1c3) reported 13 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  Ross Maisey (@TweetterRoss) reported 14 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Christian Clark (@christianfclark) reported 19 minutes ago from Cardiff, Wales

  @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

• 
  Charmaine (@Champers_88) reported 21 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

• 
  Shane (@gingio) reported 23 minutes ago from Cardiff, Wales

  @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

• 
  abbie (@abbie_hunt) reported 29 minutes ago from Cardiff, Wales

  @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

• 
  Alun Thomas (@alunT) reported 29 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

• 
  Ross Maisey (@TweetterRoss) reported 30 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  Matt Rymon (@mattrymon) reported 30 minutes ago from Marshfield, Wales

  SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 31 minutes ago from Dinas Powys, Wales

  That @ThreeUK broadband customer survey was interesting. Answered all the questions.

• 
  Ross Maisey (@TweetterRoss) reported 32 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  drunkmuppet (@TrystanOwens) reported 33 minutes ago from Cardiff, Wales

  @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

• 
  Tyrone (@Tyronephill1) reported 44 minutes ago from New Tredegar, Wales

  @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

• 
  Christian Clark (@christianfclark) reported 47 minutes ago from Cardiff, Wales

  @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

• 
  Ross Maisey (@TweetterRoss) reported 50 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Matthew J B (@MatthewJB1978) reported 50 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

• 
  RR (@richjrawlings) reported 55 minutes ago from Coychurch Lower, Wales

  @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chloe McClean (@chloemcclean) reported 5 minutes ago

  @ThreeUK I have recently relocated to London (SW2 3AA) so disappointed my signal is shockingly bad in my new house to the point of no signal. I would expect the capital city of the UK to have basic good service. Can you please explain? My dad has over 6+ contracts and is unhappy!

• 
  axel. (@yawfrom02) reported 6 minutes ago

  @CFCMod_ @ThreeUK if i had this, i’m never taking it off fam. Never

• 
  Dougal & The Magic Roundabout (@dougalovich) reported 9 minutes ago

  Beyond angry with @ThreeUK - been begging for more data for a vulnerable customer on mobile broadband for the last 72 hours, apparently three sets of advisors have lied when they told me they'd made the request??? Absolute shitshow.

• 
  stephen cruise (@stephencruise1) reported 14 minutes ago

  @ThreeUK have u a worldwide hack in progress . u sent me a text saying enjoy South Africa , I’m in Belfast u upgraded my account without my permission I tried to contact u have-no one to speak to and yet u want me to take a survey welcome to 2021 crap customer service #crap3

• 
  Chris Styles (@ChrisstylesWeb) reported 14 minutes ago

  @ThreeUKSupport @ThreeUK can someone please DM me. I had a bizarre issue with a new sim and the chat support got disconnected. Despite that the guy investigated on his own and fixed my issue, making sure everything was ok and working. I want to make sure he is recognised. Thx

• 
  J A M I E 🇪🇺 (@Kliney247) reported 15 minutes ago

  @ThreeUKSupport Hi, I’m a non Three customer and I need to speak to Three. Numbers I’m searching online aren’t working. How do I contact you?

• 
  Service please (@Unhappyconsume1) reported 16 minutes ago

  @ThreeUKSupport @ThreeUK Hi Jenn, Have spoken with India a few times, blames it on work on the Bouremouth antenna, a friend had 3 a year ag however cancelled due to same issue and was told same excuse. We also have 2 contract phones with 3 however at this rate they will not be renewed

• 
  mercy/kairi (@cyrodilicbrandy) reported 19 minutes ago

  yet again @ThreeUK @ThreeUKSupport proving that their internet isn't fit for service - in the last few hours, it disconnects every few minutes and only reconnects when i get up to manually reset it. don't suggest talking to your support team, none of that helped. i am switching.

• 
  Lillian 🏳️‍⚧️ (@ianc14) reported 20 minutes ago

  You know who are useless? @ThreeUK are! Worst phone network in the country if you are trans and need to change from your deadname! USELESS.

• 
  Sven Stears (@SvenStears) reported 24 minutes ago

  @ThreeUK is your service down in BS3? I cant get online at all.