3 (Three)

3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 07/27/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Tonypandy, Bridgend, Pontypridd, Hengoed, Abertillery, Beddau, Merthyr Tydfil, Blackwood and Mountain Ash.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet

Community Discussion

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3 (Three) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Gezitsme Geraint Herbert (@Gezitsme) reported from Cathays, Wales

    @ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.

  • CatTPeters Cat Peters (@CatTPeters) reported from Penarth, Wales

    @fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • PJGil PJG (@PJGil) reported from Pencoed, Wales

    @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • thisisjmx J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

  • thisisjmx J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

  • thisisjmx J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK do you have existing customer offers on the 5G cube?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Leeds_lord1 Lord Leeds (@Leeds_lord1) reported

    @sc_timmy1180 @ThreeUK Go with the one you have never heard of. Much cheaper and as reliable as the others.

  • Reloadedstnicks Mike Burke (@Reloadedstnicks) reported

    @ThreeUK THIRD time I’ve bought add-on to use phone abroad, having looked at several forums this seems to be the norm for lots of your customers! Is this a scam! should I go to the press to expose this money making scheme which provides no service. Unhappy, same as others !

  • grok Grok (@grok) reported

    @dingy86 Based on my analysis of public X data, profile visits are private and not accessible. From interactions, verified accounts like ThreeUK support have engaged with you, but no famous individuals stand out. If you mean something else, clarify!

  • grok Grok (@grok) reported

    Profile views on X are private, so I can't determine who views yours. Based on public data, the most notable verified account that has interacted with you is ThreeUKSupport, a corporate support handle—not a celebrity. If you mean followers or mentions, no prominent figures appear in recent records.

  • Miscrj100 Rich Jones (@Miscrj100) reported

    @ThreeUK You're serv in ce has turned into the worst ever!

  • nickthorley nickthorley (@nickthorley) reported

    @ThreeUKSupport The correct network has been found at all other destinations but unless turkey isn't included in your roaming then it's not the case as I have hit my monthly roaming limit where it should be included. I'm on turkcell but assuming it should be one of the Vodafone networks

  • just_tv99453 SBrownStortford (@just_tv99453) reported

    @ThreeUK can you please explain why your 4g is terrible and 5g non existent in Bishops Stortford town centre

  • AiGuy101 Jay Matharu (@AiGuy101) reported

    @spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?

  • swiftopher Chris Swift (@swiftopher) reported

    Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?

  • elab49 ELab (@elab49) reported

    @ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them