3 (Three)

3 (Three) Outage Report in Pentre, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pentre, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pentre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pentre, Rhondda Cynon Taf, Wales 07/01/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pentre, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Bridgend, Pontypridd, Tonypandy, Hengoed, Beddau, Merthyr Tydfil, Caerphilly, Mountain Ash, Aberdare and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomBridgend Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

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3 (Three) Issues Reports Near Pentre, Wales

Latest outage, problems and issue reports in Pentre and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • PJGil PJG (@PJGil) reported from Pencoed, Wales

    @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lettersandtea Sanam (@lettersandtea) reported

    @ThreeUK hi can you advise if there are ongoing network issues? My calls keep dropping.

  • stokiepoe Paul Woodward (@stokiepoe) reported

    @ThreeUKSupport cannot make outgoing calls from inside my house when it always used to work been like this for months and they say no problems in my area 😡 went on live chat and says no operators available come back tomorrow when open for another 40 min wtf 😡😡

  • LFCSovereign61 Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    Data that won’t load, 5G that isn’t the greatest thing since sliced bread despite @ThreeUK telling it is and a phone you can’t charge because it keeps getting hot. I’m sick to my guts of the modern world and it’s overrated, useless crap.

  • ARcrypto12 AR crypto (@ARcrypto12) reported

    @jj0118_ @KanyeWeekes @ThreeUK Same here, had issues for the last 10 days now was on the phone for 1.50 hrs and still no joy, now they’re saying it’ll get sorted up to 7 days, cheeky ***** billed me today and told me I will need to pay the rest of my 12 months, and as Iv asked several times there prices differ

  • Hakanbjk1 Hakan (@Hakanbjk1) reported

    @iD_Mobile_UK @bethreveley @ThreeUK It’s down for me also again, this is ridiculous.

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @bethreveley @ThreeUK Hi there, We're very sorry to hear this. The outage has been resolved, have you tried rebooting your device? - Anika

  • bethreveley beth🥂 (@bethreveley) reported

    @iD_Mobile_UK @ThreeUK Well it’s down AGAIN now. And I haven’t been able to make a phone call without the service dropping out in weeks.

  • burgesshill Mike Mundy (@burgesshill) reported

    @ThreeUK I have not had a signal at home for over 2 weeks. I used to get 3 bars.When in town I get 5 bars. Have spoken again to your agent who suggested I move providers! What is going on? Address at RH15 0RQ.

  • Bradley_Lucas Bradley (@Bradley_Lucas) reported

    @LindaByrneHall @ThreeUKSupport Also had the same issue since Thursday. Everybody I know haven’t been able to make or receive calls. Live chat is useless and people on the phone have no idea what’s wrong either. 3 are a shambles

  • SearchingSimon SearchingForSimon 🇬🇧 🇦🇺 (@SearchingSimon) reported

    @ThreeUK is an absolutely shocking service. I was assured the broadband signal with you was excellent. Taken me ten minutes to create & send this! Only been two weeks & I couldn't get on-line most of it, TV goes into reload mode all the time. There are other issues too. Appalling