3 (Three)

3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/04/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pentre, Aberdare, Pontypool, Caerphilly and Risca.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPentre Internet
United KingdomAberdare Wi-fi
United KingdomPontypool Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • roooons Rachel (@roooons) reported

    @ThreeUKSupport hi - I’ve received this text this morning. Usually I’d forward to 7726 but there’s no number for me to copy so I haven’t. I assume this is a scam and have blocked, but am obviously worried incase I start to be billed for a service I have 100% not signed up for.

  • nobodywillobsrv Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport It is still down. If my new SIM is not active I suppose the old sim is? And I can just revert? And asking if going in to a store will complete the transaction or if there is still more waiting and debugging?

  • Larakin_ Larakin (@Larakin_) reported

    @ThreeUK Can a loyal customer get one of those new @ChelseaFC shirts you’re giving away? 👀

  • jimbomorrison Jim Morrison 💛💙 (@jimbomorrison) reported

    Erm... @ThreeUK ... do you not support Watches?.. seriously?...

  • RefugeeNik Nikos 🇨🇾🇬🇷🇬🇧 (@RefugeeNik) reported

    @ThreeUKSupport Yep, i have spent hours on Live chat, passed from team to team, i was promised an email copy of outgoing calls, but have received nothing. To be honest I am sick of it now. I am a victim of fraud and no one at three is willing to help.

  • AFCBdave Dave Stone (@AFCBdave) reported

    @tovers98 @ThreeUK If they put half the effort into their phone network and customer service, they might be a half decent mobile phone company. Sadly, they are appalling.

  • glennbowdin Glenn A J Bowdin (@glennbowdin) reported

    @ThreeUKSupport Thank you for your quick reply, we will be in touch, but you have the bank details that you take payment from. Vodafone, BT, EE and others manage it automatically after the final bill, so it is clearly possible. I wonder how many don't notice and never claim the final refund ...

  • matthewgmull matthew mulligan (@matthewgmull) reported

    @ThreeUKSupport hi I have bought a new pay monthly phone with three and am switching from a different network. Purchase went through but 3’s security team left a voicemail that they needed to speak to me. The line was bad so didn’t catch the call back number if you have it

  • MarcRob45935921 Marc Robinson (@MarcRob45935921) reported

    @ThreeUKSupport Saw a deal on a 3rd party page origianl agent agreed to honor the deal as I'm a valued customer. Accepted all t and c. Given a delivery date but it never came now refusing to honor it as it is a 3rd party that offers the deal

  • Tweet_too_whoo Me (@Tweet_too_whoo) reported

    @ThreeUKSupport I am aware of this. Which is why i am trying to get this resolved but the customer line is not helpful. I was told £10 and it is more. Do i need to go to the ombudsman instead?