3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Caerphilly, Bargoed, Hengoed, Bridgend and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Aberdare |
Internet | |
| Caerphilly |
Total Blackout | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Cowan Voiceover
(@DannyCowanVO) reported
@ThreeUKSupport Hey Chris ... I've moved it and now I'm getting 5G, but it is VERY slow.
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louise steptoe
(@1980glitter1980) reported
@ThreeUKSupport dont know if you can help but having problems with my signal in surbiton it's been ongoing for a while , have spoken to other people and they have actually changed networks and now have signal . Is there anything that can be done ? No phone signal or internet
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Derek Brice
(@DerekBrice3) reported
@ThreeUKSupport On the app it says sorry we have a problem.
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Matt Harris
(@__mattharris) reported
@ThreeUKSupport This morning, having received another text (the only other text on the matter) at 11.45pm last night saying my service had been suspended.
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Helen Knits
(@HelenFawcett) reported
@SamsungUK @SamsungMobile @ThreeUK How do I get a non specific phone problem fixed without being passed unsuccessfully between call centres? I would like to be contacted by someone who can actually help resolve the issue.
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Binned Diesel
(@baadermeinhof69) reported
@__mattharris @ThreeUK @ThreeUK you better fix this right now or you've lost a customer for life
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Neil Crump
(@PyramidHead76) reported
@paperghost @ThreeUK ✅ Need to login every single time ✅ Two step process for adding money, then spending those magic beans on 'add-ons', which are the actual service bundles. ✅ Expensive rates if you forget step 2 & spend the magic beans as you go ✅ Can only refresh 'credit status' once per hour
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Danny Maxwell
(@MannyDaxwell) reported
@ThreeUKSupport trying to login into my account but it's saying "that password doesn't follow our rules" when I try forgot password I'm getting "sorry we're having technical issues" any help greatly appreciated.
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Dale Mason
(@dale_mason1) reported
@ThreeUKSupport Now we have no service after the bad customer service agent said we would not lose service. Do I DM you?
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connor (they/them)🇪🇺🏳️🌈
(@efbdt41) reported
I JUST NEED MY WIFI TO WORK CONSISTENTLY. @ThreeUK honestly feel like you just hate me at this point. my 5g magically turned into 4g a few months ago, then down to under 10gbps consistently, now literally just cuts out all the time. are you trying to break me? it has worked.