3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Merthyr Tydfil, Cardiff, Caerphilly and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@blueStripeLeadr) reported
Ok @threeuk. Your MiFi cannot support a PS4 connection. Whenever it tries the MiFi decide just disconnects everything. Remind me, what am I paying for if you can’t provide a service?
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sam
(@sxmwht) reported
@ThreeUKSupport Admittedly I don't make many calls, but I received a call yesterday evening from someone whom I know is not on 3, and it was fine. It might be a problem with the recipient's phone. I'm just wondering if there is any testing I can do to narrow it down. Any known issues in CB24?
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Peter Mc Daid
(@PeterMcDaidWine) reported
@ThreeUKSupport SIM will not read in devices, and customer support was dictatorial in 'no refunds'. Would not transfer me to anyone els (Vijay in Mumbai Supercharged Data office - said he has no employee number and 'I'm the only Vijay'). Next steps?
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(@brrklynnnn) reported
@ThreeUKSupport he was rude and didn’t want to do his job, im in the middle of college as i explained to him and he was just rude as hell...
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Gatecrasher63
(@gatecrasher63) reported
@ThreeUKSupport My phone has dropped onto Wifi calling again. Quick test shows 20 down and 1 up data speed. Second time in a week. What gives? usually 50/20 speed. LS8 1LT
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Jess
(@JessMc861) reported
@ThreeUKSupport It doesn’t make sense it’s been a month of waiting for this to be sorted and from what I can see on Twitter I’m not the only person having issues with customer support not doing what has been asked
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Somebodyelse
(@nobodywillobsrv) reported
@ThreeUKSupport Last iteration seems to have gone through now. At first it did not show. If the payment is solved, the only thing left is how can I report a dead zone in the three network?
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Shaun S.
(@plymavfc) reported
@ThreeUKSupport Hi, my number was supposed to be transferred to my new Three SIM today but it hasn’t happened. Please help.
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(@brrklynnnn) reported
@ThreeUKSupport apart from three charging me 3 times a month accidentally 😬 i really don’t want to waste my time with smug customer service people over the phone every month :/
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delilah🪴
(@delilahtho) reported
@ThreeUKSupport have they been working since yesterday afternoon? because I’ve had that issue since