3 (Three)

3 (Three) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 06/22/2024 15:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Hengoed, Merthyr Tydfil and Pontypridd.

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City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomCardiff Internet
United KingdomBridgend E-mail
United KingdomHengoed Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HFAStephen Stephen James Ryan 🏳️‍🌈 (@HFAStephen) reported

    0.12Mbps 4G speeds. Not able to call properly, texts taking 5 mins to send and data unable to stream 144p. Phoned @ThreeUK and nothing was done. Called them today to say I have a new contract and I'm leaving. My signal is now strong. How convenient. 🤔 #poorcustomerservice

  • reidsy29 Frisko (@reidsy29) reported

    @ThreeUKSupport But can you help me out of this contract please ?

  • victor_1802 Victor de Almeida (@victor_1802) reported

    @ThreeUK My dad who is also a @ThreeUK customer says this frequently happens to him too. That’s it, I’m switching mobile operators. If you can’t operate phone CALLS reliably then you have failed as a mobile operator. Doesn’t matter how cheap or fast your internet is

  • XrpNufcFanRich Richard (@XrpNufcFanRich) reported

    @ThreeUKSupport Haha yeah I've tried that a few times and again just now. Same issue. Mobile data is switched on also. I'll leave it a few hours and if same prob will get back in touch.

  • spoise87 Marc (@spoise87) reported

    @ThreeUKSupport is there an issue in SO30 area? Having very slow 5g for the past few days

  • VickyR2021 Vicky Robinson (@VickyR2021) reported

    @ThreeUK your customers service has to be the worse I know

  • reidsy29 Frisko (@reidsy29) reported

    @ThreeUKSupport I have been with @three for over 10 years took this 24 months contract 22 September 2021 since then I haven’t been able to access my account just tried to reset the password message reads couldn’t register email I’m tired I’ve had a bad day I can’t be bothered with this anymore

  • VickyR2021 Vicky Robinson (@VickyR2021) reported

    @ThreeUK I was asking a simple question and they person on the other end of the phone just didn't understand... Just wanted to cancel my contract but they didn't understand...

  • manlikekofie Kof🤟🏾 (@manlikekofie) reported

    @JustKCK @ThreeUK Bro I can’t wait to cut ties with these man, their signal is trash

  • Malik0201 Muhammad Abdul Malik (@Malik0201) reported

    @ThreeUKSupport Hi, my sim is not working in California? Before travelling I spoke to three adviser and I was told that my sim will be working same as it dies in UK? With free calls to USA any network & 12GB data free? Can you please advise ?