3 (Three) Outage in Marshfield, Newport, Wales

@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

Delayed tweets thanks to pants service from @ThreeUK

@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

@ThreeUK what a load of rubbish customer service is!!

@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

@ThreeUK do you have existing customer offers on the 5G cube?

@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

Absolutely disgusted with @ThreeUK customer service 🤬😡 5 accounts with these and hitting my head against a brick wall due to an error on their side!!!!

@ThreeUK why is the voicemail facility not working, both 123 and the alternative number given in texts???

@ThreeUKSupport hello I’ve been waiting for an email for over 2 weeks can you please help. I’m abroad and cannot call in. The uk chat isn’t working

@ThreeUKSupport 4g and the service is rubbish generally. I can't work from home and have my kids watching streaming services at the same time. I'm really unhappy with the service in general as I don't feel that I'm getting the service I signed up for

@ThreeUKSupport The problem is we don't have time and were told I could come in to the store for the exchange. Despite this no allowances or solutions were made available and we were told it was a misunderstanding which it clearly was not. Store made a mistake and should have resolved

@ThreeUKSupport Glasgow silverburn. Currently in queue to buy same phone in sainsburys so we have one in case of emergency. Unfortunately my wife will need to visit shop again tomorrow to cancel and buy our her contract

@ThreeUK store manager told me nothing could be done. Apparently nobody else other than the area manager can help despite being told to come in to store. No back up phones in store to help, no offer of replacement and we are accused of misunderstanding

@ThreeUK can you help me understand how you would continue to charge for a phone and data when the contract ends.

@ThreeUK 1/2 just left one of your stores after my overdue pregnant wife was advised on the phone I could collect a replacement handset on her behalf. On arrival same staff member keeps me for 30 minutes before telling me cannot help as area manager away for day

@ThreeUKSupport Will somebody please just tell me if there is still work going on in the area and if yes then when it is now supposed to finish. Speeds are terrible and remain terrible.