3 (Three) Outage in Marshfield, Newport, Wales

@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

@ThreeUK what a load of rubbish customer service is!!

@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

@ThreeUK do you have existing customer offers on the 5G cube?

@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

@ThreeUKSupport @SonradanEnglish Kirsty, you know very well what the issue is. Find a more diplomatic way, be truthful. @ofcom - they're at it again, constant lying, but their own higher lever support people admit the service in London has been broken for 7 months and that they withhold this info from customers

@ThreeUK how long will it be before the issue in NE37 1su is fixed please?

@ThreeUK Snapchat, Netflix and Apple Music down since yesterday across all devices that I connect to mast and my 3 hub. All work absolutely fine on other wifi networks. You must have an issue

sick of being told to contact the other company about snapchat not working on three data. sort it out please @ThreeUKSupport @snapchatsupport

@ThreeUKSupport @samorris6182 Also having the error NW-2-5. No issues using any other network.

@ThreeUKSupport Good morning. We've had issues with our service in W2 since last night. Anything going on? Thanks.

@Quixotic__Kitty @whaleyola @ThreeUKSupport I'm on Three asweel and I have the same problem with Netflix 😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬.

164 MB/S with @ThreeUK 5G service. I'll be cancelling my @SkyUK as I'm on their ultra fast broadband and only get between 40 and 50 MB/S. With soaring energy prices and cost of living at an all time high, some providers need to wise up with their pricing and service.

@whaleyola @ThreeUKSupport @ThreeUKSupport this is your issue not netflix. It's only and issue that seems to be effecting 3 customers. Spoken several times with netflix and it appears that it is definitely your issue to fix. Best get on it be cause it's been 2 days now 😤

@2949Maddie @ThreeUK @snapchatsupport Kindly send me a direct message to help recover back your account