3 (Three) Outage Report in Marshfield, Newport, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Marshfield, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Marshfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Marshfield, Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pontypridd, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Marshfield, Wales
Latest outage, problems and issue reports in Marshfield and nearby locations:
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@celtic_ape83) reported
@ThreeUKSupport Aye dead on, I'll just spend all my day trying to get you clowns to fix your mistake. Hope the other customers are having a better experience to the shitshow I've had. Sitting at 8 days now, wonder how long this will go on for. Never again. #customerexperience
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUK @ThreeUKSupport please can someone contact me. Issue with an upgrade, calling twice, on hold for ages, both times cut off, finally got through - told me would be resolved and isn't. 🌟🌟🌟URGENT!!! 🌟🌟🌟
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gemma hamilton
(@dallama) reported
@ThreeUKSupport Being insulted and lied to to get hardly anywhere. Your customer service needs reviewing. I also spent 30 mins on the phone in December on this same issue.
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Tanya
(@tanyahisted) reported
@ThreeUK you should be ashamed of your customer care, over the last 4 weeks I’ve spoken to 4 different so called customer care reps, had 4 promises of a refund of £519 that you owe me for a under warranty repair. I am now forced to take you to the small claims court.
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUKSupport Hi Pete, this is the point Samsung have told us they don't have enough information. Can the order date on the invoice not be corrected? As it is wrong. I only have 2 days to claim, bit worried. I may have to cancel the upgrade
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𝙧𝙖𝙘𝙠𝙨
(@Racks97134646) reported
@ThreeUKSupport Mobile contract. It’s around TA6, TA5 area. It’s not specifically in one place. It’s just weird because sometimes it works then other times I get dead 4G for hours. Just never had any of these problems with Vodafone as I always had 4G in these locations. Hope we can sort it out
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUKSupport Pete, the person on the phone said the correct invoice order date would be emailed over last night. Not done. You now say you know is an issue and trying to sort. Can the correct invoice not be sent over? Or was your colleague wrong?
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Zoe ❤ Del
(@Zebedeez) reported
@ThreeUKSupport Not much difference no... still happening on and off. I have to keep going to network and re-selecting between 3g and 4g to make it work
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Ian Grody
(@pickled_tinker) reported
@Ofcom @ThreeUK don't help, either. Even charging me an extra £5 a month because I'm can't pay by direct debit. @VodafoneUK on the other hand, helped me out in such a way I honestly do not have words to express how much they saved my life; they bent over backwards to #MakeItRight
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Rina Mcloughlin
(@RinaLeia2012) reported
@ThreeUKSupport Hi thank you, I spoke to one of the customer service team members on the phone this morning. Hoping the fault will be fixed by tomorrow 🤞🏽