3 (Three) Outage in St. Julians, Newport, Wales

@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

@ThreeUK customer service is horrendous

@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

@ThreeUKSupport Worst company i’vr ever encountered

On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

@ThreeUKSupport At least BT provided customer service when things went wrong. You guys couldn't care less.

@ThreeUKSupport I have a Huawei B535. I took out a hole broadband service on the basis that I actually didn't need anything else to receive Internet in my house other than your broadband. Realisticly, I'm getting a diabolical service and would be better back with BT providing me with 4mb.

@semaphorist @ThreeUK Hi David, I got this same message yesterday when I try to call, Three don't have a clue what the issue is. They are sending me a replacement SIM Monday or Tuesday, I have my doubts that this will fix the problem as I can receive calls fine. Were you able to resolve this problem?

@ThreeUKSupport Isn't there any other way to terminate it? Maybe online?

@ThreeUKSupport Restarted the phone 4 times still doesn't work. Can I DM you my postcode

@ThreeUKSupport i now appear to have no connection on my samsung tablet A...ph ending 300...i do not wish to cancel this account...i need my internet on it...please ensure the internet is available on the tablet...my prob is with samsung j3 ph ending 338

@ThreeUK hi , I would to reactive my number , I tried online but I couldn’t, can you help plz ?

@ThreeUK I have an issue with my network , I have lost all access to calls, texting, data and my3 services for the last several hours. I have not been able to get hold of customer services for the past 2 hours. I need this sorted ASAP. 😡

@ThreeUK live chat on your app isn’t working and I need help as I’ve recently upgraded my phone and I’m unable to send sms messages. Please help

@ThreeUK every day I try call you and I’m spoken to rudely by your staff. And 6pm strikes.. they hang up. I’ve cancelled my direct debit - ac 9836966623, I can’t get signal and you won’t help me. Your staff are unprofessional and a discredit to your business.