3 (Three)

3 (Three) Outage Report in St. Julians, Newport, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in St. Julians, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St. Julians and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in St. Julians, Newport, Wales 09/05/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St. Julians, Newport, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCaerphilly Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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3 (Three) Issues Reports Near St. Julians, Wales

Latest outage, problems and issue reports in St. Julians and nearby locations:

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bawezy Bawer (@bawezy) reported

    @ThreeUK My father is a victim of fraud due to your lack of security protocols. He's supposedly ordered an iphone and is threatened to pay a cancellation fee. He's going through a difficult time. Nobody should be tied in to a situation like this!😟 #fraud #cybersecurity #help

  • DJSmithTech David Smith (@DJSmithTech) reported

    Absolutely appalling customer services @ThreeUK During these testing times I would have expected more from a company I have been loyal to for the last 5 years

  • stronghose Stephen Murray (@stronghose) reported

    @ThreeUKSupport Three seem more than able to communicate with the Debt Recovery agency. But not able to assist with a customer complaint. Customer has been with three for over 10 years.

  • GrumpyHefty Mr Grumpy (@GrumpyHefty) reported

    @SMARTYMobileUK Why are you billing me for not one, but two numbers I transferred away over a month ago ?! Your support team claim to have refunded over a week ago, and confirmed the plan is cancelled but no refund and still showing plan as active. Chargeback incoming @ThreeUK

  • bhabani79 Bhabanistan (@bhabani79) reported

    @ThreeUK @ThreeUKSupport your home broadband network is pathetic. Your customer care should be named as careless shop.

  • bawezy Bawer (@bawezy) reported

    @ThreeUKSupport Hi Kim, yes the incident took place 1st December and was reported on 3rd December after a £99 charge in the 3 app. Offshore cust service asked for him to wait for his bill to be generated on 23rd December which is ridiculous. He's not had a call back since and constantly chasing

  • rockape1703 R3G1 (@rockape1703) reported

    @ThreeUK @hutchinsonppc you need to sort your business team out hanging up 4 times on a customer is utter crap

  • that_redman Samwise (@that_redman) reported

    @ThreeUKSupport Just an idea. If I generate a new PAC from three and never use it, would that invalidate the old one I gave to EE? That would solve everything.

  • ictgod Dessie B (@ictgod) reported

    @ThreeUK Why roll out in cities where people don’t even notice they are on 5G? Why not upgrade masts in rural areas. I would pay a LOT for a stable 5G home broadband service and it would REALLY make a difference!

  • CreasedWhiteT Creased White T (@CreasedWhiteT) reported

    @ThreeUKSupport @ThreeUK YOUR CUSTOMER SERVICE DEPARTMENT IS BY FAR THE WORST!!