3 (Three) Outage Report in St. Julians, Newport, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St. Julians, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St. Julians and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (64%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near St. Julians, Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Caerphilly and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Caerphilly |
Phone |
Community Discussion
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3 (Three) Issues Reports Near St. Julians, Wales
Latest outage, problems and issue reports in St. Julians and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Holden
(@andyh1984) reported
@ThreeUKSupport so is everything down for everyone else ,got good connection speed but webpages wont load, cant connect to xbox live properly and play games, images wont load etc
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D3d W6n
(@DavidWa78867213) reported
@ThreeUK How can I cancel my contract with having the sim card?
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Sathi P
(@sathi9) reported
@ThreeUKSupport And also online orders are different from store sales they say and refused to support online order as this was a different company
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Ian Brown
(@1Br0wn) reported
@fatrat @jamesrwhite @ThreeUK I had no problems with it before in UK or Spain. Don’t know what’s changed
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Gary Hughes
(@GaryNHughes) reported
@Ghoul_of_London @ThreeUKSupport I won’t be wasting time on the phone because it’s working well now. Download speeds are good, upload speeds are rubbish. If @ThreeUKSupport are not truthful with each other then they are unlikely to have the facts for the customer. everyone just puts up with an imperfect product.
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Sathi P
(@sathi9) reported
@ThreeUKSupport Store said this is an online order we can only assist with store order. You should have come to us they said instead of ordering online. Is this how @ThreeUK want to service the potential new customers
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Sathi P
(@sathi9) reported
@ThreeUKSupport @ThreeUK Do I need to contact via twitter to cancel the order? Either way surely you should have a simplified way to enhance customer experience for the better in this online era
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Ben
(@Benjamhino) reported
I thought it was very weird for the idiot from @ThreeUK yesterday to say they were working Christmas day turns out they are closed so will have to wait bit longer to cancel my contract. I didn't think they would be working but there you go lies from three
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Yousoef Mayet
(@YousoefMayet) reported
@ThreeUK why did I receive a credit from you guys yesterday? I’ve been with a different service provider for the last 10 months
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AlisonB
(@ABalharry62) reported
Hello @threeuk I want to put cash on my📱 so I can call USA + Canada today without it cutting out, two grief stricken women. Robot tells me I owe nada,know that and 333 line won't help, how do I put £100 in credit on my phone, can you help? Alison Balharry customer since 2014.