3 (Three) Outage Report in Penmaen, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Hengoed, Pontypridd, Cwmbran and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CammyBhoy
(@CameonSimpson) reported
@ThreeUKSupport never ever going with 3 again! Nothing but issues since day 1! Tried getting through to customer support number 5 times now and been hung up on 5 times! Absolute joke! Scammers!
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Furison: Code Monkey
(@furison) reported
@ThreeUKSupport Tried all that just now and I get a login page. Once I enter my number it takes me to the my3 homepage and I still can't use the app #
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Drew Williamson
(@DrewWil90248865) reported
@ThreeUKSupport The refund is for an account which three didn’t close and I’m being reimbursed money I paid on an account that wasn’t being used. I have been told over 6 times now it will take 2-3 working days but still isn’t done. This issue needs to be resolved
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WCP
(@White_Conduit) reported
@TechRadarPro @ThreeUK @ThreeUK Our 5G Huawei Rooter has not been working since Sept then all 3's contacts are not responding. Please help. I phoned numerous time, they can't find me or cut off. 61057298 I started thin this is SCUM ?
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Eóin Byrne (he/him/his)
(@byrneeoinm) reported
I would encourage you to listen to my call to customer service @ThreeUK @ThreeUKSupport. I've stayed as calm as I could throughout but you can hear me be as patient as I can be over a 38 minute wait while a member of your team ignores a live call. A complaint is being logged
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Hazey Sunshine
(@hazey_sunshineP) reported
@ThreeUKSupport I checked through my router settings last night and couldn't find an option to do that. I have the Huawei HomeFi Plus. This has been an ongoing intermittent issue for months, what are the plans to fix it and offer compensation? This Q is always ignored 😑
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David Peek
(@P2EKY) reported
@ThreeUKSupport You access the chats and send my bills so I know what’s going on. See how ******* useless your chat idiots are just spewing the same old **** and lies and promises
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Eóin Byrne (he/him/his)
(@byrneeoinm) reported
Afternoon @ThreeUK. I rang your customer care 12 minutes ago and am currently listening to background noise of one of your call agents' homes. No indication of whether or not they plan to pick up their headset and deal with my query. Little help?
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jim jarrrett
(@jim_jarrrett) reported
@ThreeUKSupport As a long stranding 3 customer can you explain why it is impossible to get any sense or action from 3 Support? My only option appears to be court action?
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David Peek
(@P2EKY) reported
@ThreeUKSupport YES I HAVE! Chat again? Are you taking the ******* piss? Just send me my bills you ******* terrible company