3 (Three)

3 (Three) Outage Report in Penmaen, Caerphilly County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Penmaen, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Penmaen, Caerphilly County Borough, Wales 10/25/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Penmaen, Caerphilly County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Pontypool, Newport, Porth, Merthyr Tydfil and Caerphilly.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCwmbran Internet
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomPontypool Phone
United KingdomNewport Internet

Community Discussion

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3 (Three) Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • GavParf Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmellstrom David Mellstrom (@davidmellstrom) reported

    @ThreeUK can't wait to change network from Three. Absolutely diabolical coverage. So frustrating!

  • pixiero79 RosieGee (@pixiero79) reported from Solihull, England

    @ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

  • MeredithHepner Meredith Hepner 💙 (@MeredithHepner) reported

    @Kstentoft @EE @ThreeUK Absolute bastards.... We live in a society where there is no reward for being a loyal customer and everyone is on the hunt for more more more more more newness

  • Enam_Hoque1 Enam Hoque (@Enam_Hoque1) reported

    @ThreeUKSupport Typical response. You should investigate the issue before responding. Look at my account. The agreement was completed and the upgrade was done. Then cancelled. #customerexperience #CustomerService #poorcustomerservice

  • BenjiRush83 Ben Rush (@BenjiRush83) reported

    @ThreeUKSupport just had a call from 0333 338 1063 offering me deals as a long time customer, is this legit?

  • Jeeves2001 James Stevens (@Jeeves2001) reported

    @ThreeUKSupport Though I don't live in an officially covered 5G area, I am getting a 5G signal on my phone. With this in mind is it possible for me to purchase a 5G home broadband contract?

  • Stace98112211 Stace (@Stace98112211) reported

    @ThreeUKSupport @three so sick of having to ring up three!! Stay clear! I cancelled a contract in the cooling off period, sent back the mobile router. I have rang up 5 times got a reference number etc and still receiving Bills! This is dreadful service!!

  • FCBchris_ 𝗖𝗵𝗿𝗶𝘀🌴 (@FCBchris_) reported

    @AllenFCB21 @ChelseaFC @ThreeUK Allen..seek help.

  • JodieMarsh Jodie Marsh (@JodieMarsh) reported

    @ThreeUKSupport hi there, I need someone to help me who actually knows what they’re talking about. Got Zahid on chat who is not helping me. Very frustrating!! Very stupid system here!!!! Needs sorting ASAP. Trying to top up with £90 for our internet but your system won’t let me

  • Nigelmoore241 Nigelmoore (@Nigelmoore241) reported

    @ThreeUKSupport hi please could let me have the number for home WiFi cancellation as I need to cancel my old account as I have just upgraded to the new 5g thanks