3 (Three) Outage in Penmaen, Caerphilly County Borough, Wales

@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

Delayed tweets thanks to pants service from @ThreeUK

@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

@ThreeUK what a load of rubbish customer service is!!

@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

@ThreeUK is the worst network in the UK. Ffs I hate you.

@ThreeUKSupport I spent 1 hour 45 minutes sorting the problem out , you promised to sort it. Looked this morning and nothing has changed!

Hey @ThreeUK, I moved to a new address and I've barely had a signal here! It really is very annoying, can you help me out @ThreeUKSupport?

@keithtribe @O2 @ThreeUK Mines also service is dire latley

@ThreeUKSupport Hi @ThreeUKSupport. Looks like we have another issue in PH16 5EL area. Any idea when service will be back to normal?

@ThreeUKSupport No 5G at Postcode SM4 this evening and 4G very slow. My S21 Ultra is getting 3G a lot of the time and 15Mbs 4G with one bar. I should normally be getting 200Mbs. My wireless broadband is getting 7Mbs so just about streaming to one TV when I usually get 140Mbs.

@ThreeUK @ThreeUKSupport Incredibly annoyed, frustrated and highly dissatisfied customer here. Your "support" functions on your website & app take me in circles. Support phone numbers do not connect. Your service is not fit for purpose. DM me to keep my business.

@ThreeUK is there any reason for the network outages everyday? And the absolute ***** download speeds? Takes over 2 hours to download 3.5gb👌

@ThreeUK Probably the worst network in the UK. I had perfect signal at home for 5 years. Then nothing. Three denied anything had changed and just kept blaming my phone. That phone connect to Tesco Mobile when I cancelled the Three contract. Awful customer service.

@ThreeUK my Uber eats code is not working on the Uber eats app. It says the code cannot be claimed. What's going on? @UberEats