3 (Three) Outage in Penmaen, Caerphilly County Borough, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Penmaen, Wales

3 (Three) Outage Chart in Penmaen, Caerphilly County Borough, Wales

July 19: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(61.09%)
Phone
(20.58%)
Total Blackout
(11.25%)
E-mail
(4.50%)
Wi-fi
(1.93%)
TV
(.64%)

3 (Three) Outage Map Near Penmaen, Caerphilly County Borough, Wales

The most recent outage reports and issues originated from Tonypandy, Cardiff, Blackwood and Porth.

Tonypandy Phone
Cardiff Total Blackout
Cardiff Internet
Cardiff Total Blackout
Cardiff Total Blackout
Blackwood Phone

3 (Three) in Penmaen, Wales Comments

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3 (Three) Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:
  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

  • matthewthowells hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • bethjx_ вeтнαn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • PickfordRob Rob Pickford (@PickfordRob) reported from Cardiff, Wales

    @ThreeUK fantastic customer service from the Cardiff store today 😀👏👏👏👏👍thanks

  • MissEmmaHarris Emma Harris (@MissEmmaHarris) reported from Cardiff, Wales

    @ThreeUKSupport It would make sense for the offers on my upgrade portal to reflect this then. Your existing customer offers are all more expensive than new customer offers. Shouldn't have to spend time on the phone, should be able to do online!

  • venal_atomica MJ Atkins (@venal_atomica) reported from Cardiff, Wales

    After the failed upgrade debacle @ThreeUK also managed to fail to cancel the upgrade meaning I'm still on a plan for an upgrade I cancelled and supposedly own a phone I never received and am now being passed around departments whilst fighting with my anxiety. Cheers, three.

  • venal_atomica MJ Atkins (@venal_atomica) reported from Cardiff, Wales

    Been a happy customer of @ThreeUK for just over two years... then it came to upgrade time and I have received the worst service I have ever experienced from a company. Great company until they make a mistake and make no effort at all to fix it.

  • venal_atomica MJ Atkins (@venal_atomica) reported from Cardiff, Wales

    @ThreeUKSupport I've already spoken to your customer service team twice and they are no help. I will be calling again later and if they are no help again I will be terminating my contract with three as your customer service is abysmal.

  • Andyfraser86 Andrew Fraser (@Andyfraser86) reported from Penmaen, Wales

    @ThreeUK has the worse customer service in the world

  • SarahLouise4U Sarah-Louise (@SarahLouise4U) reported from Cardiff, Wales

    @ThreeUKSupport Forget it. No help at all.

  • SarahLouise4U Sarah-Louise (@SarahLouise4U) reported from Cardiff, Wales

    @ThreeUKSupport Was passed around and eventually customer liaison called me but I've been going round in circles since 11am. Least I know not to renew my contract in March

  • SarahLouise4U Sarah-Louise (@SarahLouise4U) reported from Cardiff, Wales

    @ThreeUKSupport I'm not dealing with them again. They were rude and unhelpful last time it ended up going through 3 complaint procedure.

  • SarahLouise4U Sarah-Louise (@SarahLouise4U) reported from Cardiff, Wales

    @ThreeUKSupport I have two contracts with 3 and one of them, the phone is faulty. Trying to get it sorted for repair is proving impossible. Been passed pillar to post today. I don't want to speak to Samsung directly as they were really unhelpful last time and went through a big complaint

  • SarahLouise4U Sarah-Louise (@SarahLouise4U) reported from Cardiff, Wales

    @ThreeUKSupport Just wondering why it's such a mission to get any help from a network I pay so much money to every month

  • KevinGreer365 Kevin Greer (@KevinGreer365) reported from Cardiff, Wales

    Hi @ThreeUK, dealing with your “customer retention” team just now has left this long standing, loyal Three customer feeling very unvalued. Looks like I’ll be taking my business (and that of my 2 children) elsewhere. 😒

  • JamieMorgan1987 Jamie (@JamieMorgan1987) reported from Cardiff, Wales

    @ThreeUKSupport Advised nothing I asked to speak to a manager they said he’s in a meeting he will call me back and hang up very professional

  • JamieMorgan1987 Jamie (@JamieMorgan1987) reported from Cardiff, Wales

    @ThreeUKSupport I am getting no sense out of customer service when I ring up

  • JamieMorgan1987 Jamie (@JamieMorgan1987) reported from Cardiff, Wales

    @ThreeUKSupport I upgraded my contract but instead of just upgrading me you have taken a new contract out and been charging me 2 bills for the Past 2 months unprofessional by your employees and has a customer for 10years I am disappointed

  • JamieMorgan1987 Jamie (@JamieMorgan1987) reported from Cardiff, Wales

    @ThreeUK disgusting customer service 10years I been with your company #crap

  • Griswold32 Matt Sharples (@Griswold32) reported from Cardiff, Wales

    @ThreeUKSupport A couple of weeks ago at Wembley stadium, got to be honest you advertise as the network best for internet, but that's a bit of a stretch

  • TheEnbyperor 🎃🏳️‍🌈🎃SPOOQ (they/she)🎃🏳️‍🌈🎃 (@TheEnbyperor) reported from Cardiff, Wales

    @ameliaikeda @ThreeUKSupport Three, theres your problem.

  • adamdidcott Adam Didcott (@adamdidcott) reported from Cardiff, Wales

    @ThreeUK not happy, apparently have 3 bars of 4G signal but cannot get anything to load on the web. Switched on and off several times, no joy! Happens all the time and fed up with it! Luckily have found some stray Wifi signal now to send this! 😡

  • DanMatthew5 Dan Matthews (@DanMatthew5) reported from Ebbw Vale, Wales

    @ThreeUKSupport is there any problem with the Wuntu app at the moment. I’ve been trying to use it for the last couple of days but I keep getting a no connection error (when I have a connection)

  • daveprof Dai Prof (@daveprof) reported from Alway, Wales

    @charlotteralph1 @ThreeUK Ah, bad luck! I was similarly ripped off by @O2 a few years ago. Needless to say as soon as my contract ended I switched to a different service provider.

  • HoggyEvans Jamie Evans (@HoggyEvans) reported from Cwmbran Central, Wales

    @ThreeUKSupport hi guys. had really bad 4g coverage in parts of Cwmbran since you carried works out. any news on when it's going to be fixed. cheers

  • venal_atomica MJ Atkins (@venal_atomica) reported from Cardiff, Wales

    @ThreeUKSupport No support to help me upgrade unless I phone a number, which I've explained countless times isn't an option unless I'd like a panic attck... which I wouldn't. Really disappointed in the service.

  • Meehka Emma (@Meehka) reported from Cardiff, Wales

    .@ThreeUK Why do you have call centre advisors in your complaints department who refuse to allow you to speak to a supervisor? 7 phone calls in 3 days and still issues! Disgusting service! #threemobile

  • venal_atomica MJ Atkins (@venal_atomica) reported from Cardiff, Wales

    After years of happy service from @ThreeUK today they managed to alienate me completely whilst attempting to sort out my upgrade. Livid with the lack of understanding shown on live chat. I did want to stay with the network, now, not so much.

  • michaelparker Michael Parker (@michaelparker) reported from Newport, Wales

    As much as I love to complain... not only did @ThreeUK fix the Cardiff city centre 4g issue I reported in under a week, but they also knocked £1 a month off my bill and tripled my data allowance! (£8, 12gb, unltd calls and texts) (always worth a haggle!)

  • LornaDyer Lorna Dyer (@LornaDyer) reported from Cardiff, Wales

    @ThreeUKSupport Hi there,my contract ended in April this year and I’ve finally upgraded to a sim only the other day which is £16 a month but for some reason my bill will be £49 please help! I thought upgrading would change the price plan to £16 not go up?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • eddytheaxe the KING, of the Monsters (@eddytheaxe) reported

    @ThreeUK it doesn't inspire a lot of confidence in your network that the signal from your own call centre is so poor they get cut off after 5 minutes..

  • Millingster Rune Milling (@Millingster) reported

    @The_Kitsman @mandmdirect @FAIreland @NewBalanceUK @newbalance @ThreeUK Absolutely hate the concept of slapping an ad on the kit that isn't even used in the matches. Awful.

  • JackAllford Jack Allford (@JackAllford) reported

    I’ve literally had enough of @ThreeUK. WORST service ever. Definitely cancelling my contract today and would recommend you NEVER use them.

  • NinjaCactus77 Heather Ninja (@NinjaCactus77) reported

    @ThreeUK Thanks for the reply, just sucks most of the events are London based.

  • SdotFromda90s_ League of My Own 👊🏾 (@SdotFromda90s_) reported

    @ThreeUK such a shit company been with you guys for more then three years and the services and quality you guys provide are trash , this year is the last year with your network. Wouldn’t recommend your network to my worst enemy.

  • natemayers Nate (@natemayers) reported

    @ThreeUKSupport I’ve had shocking signal all week. Sort your shit out

  • akaalanjones Alan Jones (@akaalanjones) reported

    @andyluvv @ThreeUK @giffgaff I’ve got a Rolling monthly contract 20GB (upgraded to 40GB) unlimited calls and text £20 per month. If it’s crap then I’ll go elsewhere lol. X

  • _j_a_campbell Frogfather (@_j_a_campbell) reported

    I’m genuinely bewildered as to why @ThreeUK who provide an excellent service in all parts of Edinburgh can barely provide any connectivity at all in central London😳

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

  • alice_marie123 Alice Marie Tucker (@alice_marie123) reported

    @Three_Is_Broken @ThreeUKSupport At work and got to signal or 3G again... Literally been the same all week.. this might not even post 😒 winding me up now