3 (Three)

3 (Three) Outage in Penmaen, Caerphilly County Borough, Wales

Some problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Penmaen, Wales

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Penmaen and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Penmaen, Caerphilly County Borough, Wales 07/06/2022 17:45

July 06: Problems at 3 (Three)

3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.15% Internet
  • Phone 19.23% Phone
  • Total Blackout 11.71% Total Blackout
  • Wi-fi 8.48% Wi-fi
  • E-mail 4.52% E-mail
  • TV .92% TV

3 (Three) Outage Map Near Penmaen, Caerphilly County Borough, Wales

The most recent outage reports and issues originated from Aberdare, Cardiff, Hengoed and Merthyr Tydfil.

United KingdomAberdare Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomHengoed Phone
United KingdomCardiff Internet

3 (Three) in Penmaen, Wales Comments

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3 (Three) Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:
  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • GavParf Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • sheekoXariir2 ROOSIE🌹 (@sheekoXariir2) reported

    @ThreeUK is the worst network in the UK. Ffs I hate you.

  • EdMills13 Ed Mills (@EdMills13) reported

    @ThreeUKSupport I spent 1 hour 45 minutes sorting the problem out , you promised to sort it. Looked this morning and nothing has changed!

  • YatharthParash2 Yatharth Parashar (@YatharthParash2) reported

    Hey @ThreeUK, I moved to a new address and I've barely had a signal here! It really is very annoying, can you help me out @ThreeUKSupport?

  • kilcoyne2089 mathew laurence (@kilcoyne2089) reported

    @keithtribe @O2 @ThreeUK Mines also service is dire latley

  • JackCCLow Jack (@JackCCLow) reported from Moulin, Scotland

    @ThreeUKSupport Hi @ThreeUKSupport. Looks like we have another issue in PH16 5EL area. Any idea when service will be back to normal?

  • Learned_Gerbil Julian Barker (@Learned_Gerbil) reported

    @ThreeUKSupport No 5G at Postcode SM4 this evening and 4G very slow. My S21 Ultra is getting 3G a lot of the time and 15Mbs 4G with one bar. I should normally be getting 200Mbs. My wireless broadband is getting 7Mbs so just about streaming to one TV when I usually get 140Mbs.

  • KitemanX Kiteman (@KitemanX) reported

    @ThreeUK @ThreeUKSupport Incredibly annoyed, frustrated and highly dissatisfied customer here. Your "support" functions on your website & app take me in circles. Support phone numbers do not connect. Your service is not fit for purpose. DM me to keep my business.

  • Tuesdh1 Tuesdéh (@Tuesdh1) reported

    @ThreeUK is there any reason for the network outages everyday? And the absolute ***** download speeds? Takes over 2 hours to download 3.5gb👌

  • mr_ash_w Ash 🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️ (@mr_ash_w) reported

    @ThreeUK Probably the worst network in the UK. I had perfect signal at home for 5 years. Then nothing. Three denied anything had changed and just kept blaming my phone. That phone connect to Tesco Mobile when I cancelled the Three contract. Awful customer service.

  • redlaces86 Red Laces (@redlaces86) reported

    @ThreeUK my Uber eats code is not working on the Uber eats app. It says the code cannot be claimed. What's going on? @UberEats