3 (Three) Outage Report in Penmaen, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Penmaen, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penmaen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Penmaen, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Aberdare, Blackwood, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
4 days ago | |
|
Aberdare
|
Internet | 15 days ago |
|
Newport
|
Phone | 15 days ago |
|
Blackwood
|
Phone | 19 days ago |
|
Tonypandy
|
Phone | 1 month ago |
|
Pontypridd
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Giggsy (@DjGiggsy) reported from Pontypridd, Wales@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Turpin (@thedelboy) reported@ThreeUK stop trying to make your customers sign up for crap they don't want! Reported to ofcom
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C (@shayaribyc) reported@ThreeUK Why is it that despite being the "UK's biggest network", after all these years you cannot offer something like a shared connection or esim connection for a 4G smartwatch i.e. Galaxy Watch and Apple Watch etc?
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singe (@kent_latic) reported@VodafoneUK @O2 @ThreeUK Thank you It states good coverage. However, it says that for EE, and it's been poor for years. Do you support a signal booster?
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Jenscrine (@jenvalentine86) reported@VictorKaufman @ThreeUK @O2 Literally the worst network I’ve ever have. Never have signal. Go with vodaphone
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Keith Marshall (@kcm76) reportedLost the will to live. Customer Relations eventually & reluctantly agree to add 100 minutes (expire after 1 month) to my existing mobile. Judge that's all I'll manage to achieve. 5/6 @ThreeUK
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wendoverkevb (@kevb47078727) reported@ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?
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Phil (@p26bow) reported@ThreeUKSupport @ThreeUK ffs guys 5 says on the trot now. How much longer does it take to fix this issue you have. Are you gong to be refunding for this?
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CryptoGeezerUK (@CryptoGeezerUk) reported@ThreeUKSupport Your always working to fix a local fault every month for the past 3-4 months now. Becoming a joke
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Francisco Sumabong (@frasum6358) reported@ThreeUKSupport hi good day i have a problem i top up my sim card 3 with 20£package but until now could not able to use due to my 12 gb roaming is lock can you please reset it my sim3# is07428279831.Please also reset my rooming expiration to the day it activated thank you.
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Criminali (@CasaDeCriminali) reported@ThreeUKSupport what is going on with signal, nothing all day. Dont blame sim or phone as i am not the only one amongst friends and family who also have the same issue!!