3 (Three)

3 (Three) Outage in Penmaen, Caerphilly County Borough, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Penmaen, Wales

3 (Three) Outage Chart in Penmaen, Caerphilly County Borough, Wales 05/30/2020 09:50

May 30: Problems at 3 (Three)

3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 50.84% Internet
  • Phone 30.20% Phone
  • Total Blackout 8.72% Total Blackout
  • Wi-fi 6.54% Wi-fi
  • E-mail 3.52% E-mail
  • TV .17% TV

3 (Three) Outage Map Near Penmaen, Caerphilly County Borough, Wales

The most recent outage reports and issues originated from Hengoed, Pontypridd, Ebbw Vale, Abercynon, Newport, Cardiff, Pontypool, Cwmbran, Abertillery, Blackwood and Pontyclun.

United KingdomHengoed Phone
United KingdomPontypridd Phone
United KingdomEbbw Vale Total Blackout
United KingdomPontypridd Phone
United KingdomAbercynon Total Blackout
United KingdomNewport Phone

3 (Three) in Penmaen, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:
  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • DannyMc1998 Danny (@DannyMc1998) reported

    @ThreeUKSupport app and phone line down for 2 days now...

  • 6677Callum sixsixsevenseven (@6677Callum) reported

    @ThreeUKSupport But I have been having issues for weeks with making and receiving texts calls and using data. You have still yet to answer my questions on how I lodge a complaint and how I actually get support. If they were temporarily unavailable, why didn't you tell me that when I asked

  • StephenMerry Stephen John Merry (@StephenMerry) reported

    @ThreeUKSupport None of these options work. The number is useless and the other options do not apply as I no longer have an account / app / registered number with Three. Even after I have left Three continues to annoy. You guys keep texting me to pay the bill but your service doesnt allow.

  • brainimpact Craig (@brainimpact) reported

    @ThreeUK @ThreeUKSupport when am I going to be able to login to my account on the website, been trying to upgrade for 24 hours now

  • fruitmyster deanrowntree* (@fruitmyster) reported

    @ThreeUKSupport hi there I’m getting text messages from a company called UKREWARDS,there is no number so I can’t block them.Please help

  • 11richardsont Tom Ricrom (@11richardsont) reported

    @plbHQ @Three_Is_Broken @ThreeUKSupport I've had issues since I joined with 3 last month

  • hxmuel jam (@hxmuel) reported

    8 loyal years with @ThreeUKSupport & I have now decided to leave due to their shocking customer service, and internet connection that you’d be able to get better from a dial up. Feel free to send me a feedback form so I can leave the shittest review you’ll ever receive.

  • amaggs Adrian Maggs (@amaggs) reported

    @ThreeUKSupport You’ve make a number of broken promises about when systems will be up over the last few days, all have been missed. Your directors responsible for your BCP should be held accountable and fired for gross misconduct, as they’ve allowed this problem to exist for so long (2/2)

  • KrisGibson15 Kris Gibson (@KrisGibson15) reported

    @ThreeUKSupport I really don't think this is even remotely satisfactory. By Monday, I'll be 5 days without my phone. Its grossly unfair having paid for this service and through no fault of my own, I'm now stuck on the road, as a frontline worker, with no phone and no resolution.

  • teaboyuk soma (@teaboyuk) reported

    @ThreeUKSupport Wow, amazing trying to give 30 days notice to cancel and amazingly you're system was down yesterday and today being told try back in 48 hours. Awesome service thanks 👍