3 (Three) Outage Report in Cwmbran, Torfaen County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
||
| Cardiff |
Wi-fi | |
| Pontypool |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Priest
(@PriestClare) reported
@sixteenthCgirl @ThreeUK Do you have personal belongings insurance on your home insurance policy? When my phone was stolen (house broken into) I claimed the cost of the phone through my home insurer and bought a new phone outright. Three didn't really get involved
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RobertM
(@rmf719630) reported
@ThreeUK Even the 4g is terrible here.
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Gem
(@sprinklesocks) reported
Will my @ThreeUK SIM card turn up today?! Day 10 of a 1-3 day service... I could really really do with having a functioning phone after 2 weeks without.
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smudger
(@smudger__) reported
Hey @ThreeUKSupport - no data coverage and very patchy phone signal in LS17 8BW for last 3 days. Out for the day in Scarborough and the problem is the same there too. Not my phone - 4 users and one 5G home broadband affected. Although I didn’t bring broadband to Scarborough TBF
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Rib50
(@Rib501) reported
@ThreeUKSupport Unable to load apps such as Netflix or Disney+ on my tv or fire tv devices in the g32 6eb area. No issues on the coverage checker but had limited access to these apps for nearly a week
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jsb74
(@jbayrshire) reported
@ThreeUKSupport Over a year but this is the worst it’s been all over north Ayrshire
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Mr M
(@sparta638) reported
@ThreeUKSupport Is there a problem with the network in the Perth and St Andrews area today phone says 4g yet won’t load a web page
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Kennet Robertsen
(@KennetRobertsen) reported
@ThreeUK Tell me how it is acceptable to shut my wifi down for a whole month, without letting me now until I call up to ask why my internet is not working?
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Kirsty 💜🫰
(@kirstyleeBTS) reported
@ThreeUKSupport I was, they couldn’t help me as it was a PAYG sim. They put me through to another team but they just wanted to do the number port again!! That won’t fix it, the number has already been ported from three. I’m losing my patience now
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Joel 🇩🇪
(@_JoelCFC) reported
@ThreeUK That’s it! That seals the deal, after 10 years, I am no longer a Three customer. This company full of snakes is a pure and utter embarrassment to the UK. I will not use their ****** network ever again. I’m off to use Vodafone who are levels above and know how to stay loyal 🤬🤡