3 (Three) Outage Report in Cwmbran, Torfaen County Borough, Wales
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The latest reports from users having issues in Cwmbran come from postal codes NP44.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypool and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie McMahon
(@DebjemM) reported
@ThreeUKSupport We were charged £300 by you because we didn't use a PAC code you provided, even though we asked to cancel the contract. You have harassed us when I cancelled this direct debit. We haven't used this contract for the last year, why are you doing this?
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Segun Ogunyemi
(@babatallest) reported
@ThreeUKSupport The customer service adviser did not even allow me to pass security, at the mention of my name he just told say I do no have authority, all other thing I was trying to explain to her fell to a deaf ears
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Segun Ogunyemi
(@babatallest) reported
@ThreeUKSupport Even as i tweet here now, I am on the phone with customer service and I am speaking to the fourth person, all seem to be confusing my situation
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kiera jayne 🥸
(@akumajai) reported
@ThreeUK you’re ******* trash i’m moving to giffgaff i’m so sick of having to wait ******* 30 mins every time to refresh ur dogshit app just to see how much data i have left on my 4gb plan because that’s all i can get for a tenner when i’m poor. do better ffs
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Laura
(@_arua_l) reported
@ThreeUK so about those three hard credit checks just to get a phone out. Since you refused to help me, I’d like to share exactly how awful Three online is…
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Segun Ogunyemi
(@babatallest) reported
@ThreeUK a terrible network, customer services is messed up, the seem not to have a clue to issues raised and they confused you the more
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Segun Ogunyemi
(@babatallest) reported
@ThreeUKSupport She is on the phone with customer service at moment
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!