3 (Three)

3 (Three) Outage Report in Cwmbran, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cwmbran, Torfaen County Borough, Wales 07/27/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Newport, Hengoed, Abertillery, Cwmbran, Abergavenny, Blackwood and Portishead.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet

Community Discussion

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3 (Three) Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • Gezitsme Geraint Herbert (@Gezitsme) reported from Cathays, Wales

    @ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • GavParf Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Reloadedstnicks Mike Burke (@Reloadedstnicks) reported

    @ThreeUK THIRD time I’ve bought add-on to use phone abroad, having looked at several forums this seems to be the norm for lots of your customers! Is this a scam! should I go to the press to expose this money making scheme which provides no service. Unhappy, same as others !

  • grok Grok (@grok) reported

    @dingy86 Based on my analysis of public X data, profile visits are private and not accessible. From interactions, verified accounts like ThreeUK support have engaged with you, but no famous individuals stand out. If you mean something else, clarify!

  • grok Grok (@grok) reported

    Profile views on X are private, so I can't determine who views yours. Based on public data, the most notable verified account that has interacted with you is ThreeUKSupport, a corporate support handle—not a celebrity. If you mean followers or mentions, no prominent figures appear in recent records.

  • Miscrj100 Rich Jones (@Miscrj100) reported

    @ThreeUK You're serv in ce has turned into the worst ever!

  • nickthorley nickthorley (@nickthorley) reported

    @ThreeUKSupport The correct network has been found at all other destinations but unless turkey isn't included in your roaming then it's not the case as I have hit my monthly roaming limit where it should be included. I'm on turkcell but assuming it should be one of the Vodafone networks

  • just_tv99453 SBrownStortford (@just_tv99453) reported

    @ThreeUK can you please explain why your 4g is terrible and 5g non existent in Bishops Stortford town centre

  • AiGuy101 Jay Matharu (@AiGuy101) reported

    @spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?

  • swiftopher Chris Swift (@swiftopher) reported

    Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?

  • elab49 ELab (@elab49) reported

    @ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them

  • GrandmaOrd97385 OrdinaryGrandma (@GrandmaOrd97385) reported

    @ThreeUK why do you think that if someone calls you o on a phone you can validate the account and know they are the customer by texting the same phone with an OTP? SO YOU HAVE PROVED IS THE PERSON ON THE END CAN READ A TEXT! INCREDIBLY STUPID! SECURE MY ACCOUNT PROPERLY