3 (Three)

3 (Three) Outage Report in Cwmbran, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/27/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.

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City Problem Type Report Time
United KingdomPontypool Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • a_lloyd89 anthony lloyd (@a_lloyd89) reported

    @ThreeUK what do I do if I have a tablet on contract and the sign in email is spelt incorrectly so therefore don't have access to it

  • StPetersDidcot Revd Hannah Reynolds (@StPetersDidcot) reported

    @ThreeUK - after making closing one of my accounts extremely difficult, I tried to close my last remaining account this morning and get a 'oooh, that might take a few days' message with a link to buy more services. Are you deliberately seeking the Worst Customer Service Award?

  • gr8h8me Grahame Maskell (@gr8h8me) reported

    @ArrivedOnTime @ThreeUK Will your contract allow that or are you just being stupid like all the sheep here blah blah blah.

  • denzelchidziva Denzel M. Chidziva (@denzelchidziva) reported

    @ThreeUKSupport There’s always issues with signal and I don’t know why, even when 4G is on I can’t seem to load up anything. I’ve had to reboot several times to get it to work and it’s just time consuming and very appalling.

  • bobstar1701 bobby (@bobstar1701) reported

    @ThreeUK just wanted to say I’m sick to death of your utter crap and that’s being kind 4g service it’s non existent in parts of Glasgow I’m seriously wondering why I pay you good money when I could be with EE

  • Naazzyp Empress’ (@Naazzyp) reported

    @ThreeUK hi, what’s up with the signal in SE27? I keep only getting 1bar on my signal what exactly am I paying for?! My bill isn’t free yet I can hardly use my phone since no signal. Sort it out thanks

  • dotsmy Jamie d O t S m Y (@dotsmy) reported

    Hi @Tesco, @ThreeUK. I would find it incredibly difficult to continue being your customer if I found out that you advertised with GB News. I could and would happily get my groceries elsewhere. The only thing saving this country from becoming the US or Australia is its balanced TV

  • Michaelwhitin64 Michael Whiting (@Michaelwhitin64) reported

    @ThreeUKSupport Turns out it was the phone. I put the SIM in another phone at it's been fine, despite your online chat telling me it was 'definitely' a fault caused by engineering work. What a total waste of time, inconvenience and example of the worst possible service. Terrible situation.

  • steviehenning Stevie Henning (@steviehenning) reported

    @ThreeUKSupport I have a complaint already raised from 2 weeks ago, yet I'm being passed from pillar to post with nobody seemingly giving a toss as to what's happening.

  • JadeHall_13 Joodle✨ (@JadeHall_13) reported

    @ThreeUKSupport I don’t really want a personalised message I just want the normal answering service and it won’t let me do this on the voicemail menu from my end