3 (Three)

3 (Three) Outage Report in Cwmbran, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cwmbran, Torfaen County Borough, Wales 12/07/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly and Risca.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi
United KingdomPontypool Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PriestClare Clare Priest (@PriestClare) reported

    @sixteenthCgirl @ThreeUK Do you have personal belongings insurance on your home insurance policy? When my phone was stolen (house broken into) I claimed the cost of the phone through my home insurer and bought a new phone outright. Three didn't really get involved

  • rmf719630 RobertM (@rmf719630) reported

    @ThreeUK Even the 4g is terrible here.

  • sprinklesocks Gem (@sprinklesocks) reported

    Will my @ThreeUK SIM card turn up today?! Day 10 of a 1-3 day service... I could really really do with having a functioning phone after 2 weeks without.

  • smudger__ smudger (@smudger__) reported

    Hey @ThreeUKSupport - no data coverage and very patchy phone signal in LS17 8BW for last 3 days. Out for the day in Scarborough and the problem is the same there too. Not my phone - 4 users and one 5G home broadband affected. Although I didn’t bring broadband to Scarborough TBF

  • Rib501 Rib50 (@Rib501) reported

    @ThreeUKSupport Unable to load apps such as Netflix or Disney+ on my tv or fire tv devices in the g32 6eb area. No issues on the coverage checker but had limited access to these apps for nearly a week

  • jbayrshire jsb74 (@jbayrshire) reported

    @ThreeUKSupport Over a year but this is the worst it’s been all over north Ayrshire

  • sparta638 Mr M (@sparta638) reported

    @ThreeUKSupport Is there a problem with the network in the Perth and St Andrews area today phone says 4g yet won’t load a web page

  • KennetRobertsen Kennet Robertsen (@KennetRobertsen) reported

    @ThreeUK Tell me how it is acceptable to shut my wifi down for a whole month, without letting me now until I call up to ask why my internet is not working?

  • kirstyleeBTS Kirsty 💜🫰 (@kirstyleeBTS) reported

    @ThreeUKSupport I was, they couldn’t help me as it was a PAYG sim. They put me through to another team but they just wanted to do the number port again!! That won’t fix it, the number has already been ported from three. I’m losing my patience now

  • _JoelCFC Joel 🇩🇪 (@_JoelCFC) reported

    @ThreeUK That’s it! That seals the deal, after 10 years, I am no longer a Three customer. This company full of snakes is a pure and utter embarrassment to the UK. I will not use their ****** network ever again. I’m off to use Vodafone who are levels above and know how to stay loyal 🤬🤡