3 (Three) Outage Report in Cwmbran, Torfaen County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ɛʍɨʟʏ.
(@emilylouiise_x) reported
How can you justify raising my phone bill by nearly £5! At an increase of 7.8% when your phone signals so ****, give us all a break @ThreeUK
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Paul Taylor
(@paultaylor812) reported
@ThreeUKSupport Anyone? Or is this how you treat long standing customers....
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Paul Hemmings
(@MrTop1gear1985) reported
@ThreeUK Hello I can't make a call over wi-fi -calling and I do not have a signal where I live can you help please
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Dan Flashes
(@Danflashes2) reported
@ThreeUKSupport Could you please update me on the network issues in SK6? It was due to be fixed on the 4th and support said I would be sent a text to confirm, but nothing. Also, will this fix resolve smart TV apps being blocked?
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Chris Tiago Kerry
(@ChrisKerryx1) reported
Does anyone have a contact number or email for Three UK executive office? I'm fed up of getting no where with the normal customer service. @ThreeUK @ThreeUKSupport
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Neil E
(@Neil_Elkins) reported
@ThreeUKSupport Journey from Glossop to Manchester (also other way) this week signal has been poor, connection abysmal. Signal and connection is generally shocking. Is 4g being slowed to force us onto 5g?
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Jess
(@ssej_paige) reported
@ThreeUKSupport your mobile recycle service is an absolute joke. How can my phone be in perfect usable condition on Saturday and I’m quoted £195, and now I’ve sent it off it, it apparently has screen burn and I’m now only being quoted £38 for a WORKING iPhone 11, 128gb. Sort it.
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Natasha Whiting
(@NatashaWhiting) reported
@ThreeUKSupport having massive issues trying to use my phone in Thailand. Even tho I want to pay you for the bolt ons. Computer says no. Help!
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Jose Goncalves
(@Jose_Goncalves) reported
@ThreeUK what happening with the network in Watford I can't call any one, not dial tone at all
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weeyin13(JenJen)
(@weeyin13) reported
@StuartMilne1970 @ThreeUK @EE interesting...I have thought about changing before but it is mainly due to having to navigate their customer services which as you say is pretty bad.