3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cwmbran, Pontypool, Newport, Porth, Merthyr Tydfil and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Pontypool |
Phone | |
| Newport |
Internet | |
| Porth |
Internet | |
| Merthyr Tydfil |
Phone | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cheshire
(@NeilCheshire) reported
@ThreeUK Absolutely no confidence in this at all, surely you tested small scale before and this “issue” did not present itself. And you expect your customers to trust you that this is now resolved. Worked in tech for far to long to accept that I’m afraid. @cabinetofficeuk
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DexterMosul🇮🇶
(@DexterMosul) reported
@ThreeUK That's not even close to satisfying; your customers deserve to know that your service works in emergencies. Imagine if they had lost their lives and come back to ask you what went wrong. They might switch to another provider if you don't explain and Run ANOTHER TEST.
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StratCars Esq.
(@StratCars) reported
@ThreeUK How confident are you that the fix is a permanent fix and not just a workaround? Bearing in mind the importance of this to Three users what can you tell us that gives us a degree of confidence this won't happen again?
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Keiran193
(@keiran193) reported
@ThreeUK No no it’s ok, honestly. Keep it broken I enjoyed not having to turn off an alarm I didn’t consent to having.
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41point2Hz
(@41point2Hz) reported
@ThreeUK I'm sure you were convinced "there would be no issue" on the first test, which then failed for a vast majority of your customers. The ONLY way you can stand by this statement is to run the test again. Don't let the next 'test' be a real alert!!
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Derek Barclay
(@DerekBarclay11) reported
@ThreeUK How do you know that the fix has worked if you don't rerun the test on the Three UK service?
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Anna Flowers
(@Anna31Flowers) reported
@ThreeUK What about my internet that STILL doesn't work. Day 3 and I can't work! I work from home! Appalling service!
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Tim Harding
(@timhardinguk) reported
@MartinSLewis No @MartinSLewis On the @ThreeUK network who confirmed had major issue with issuing alerts - millions did not receive them on Three.
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Kayleigh Rhodes
(@KayleighMRhodes) reported
@ThreeUK Thanks for the update but I’m less than confident if honest! Everyone I know on your network failed to get the alert, but I did have another phone (different network) which sounded just before 3pm! @rickaldo16
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Stuart H 🇺🇦
(@Stu_H) reported
@ThreeUK So you are going Live as it were without another test? What if there was another technical issue so far undetected?