3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Blackwood, Pentre, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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iD Mobile
(@iD_Mobile_UK) reported
@Jason300126156 @ThreeUK Hello, we are very sorry to hear of the issues you have been facing with the service. How are things today please? Natalie
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Richie Austin Comedy Magician
(@RichieSAustin) reported
Fabulous service from Tony at the st Austell store after battling with the awful call centre and chat function for hours he answered all my questions and in and out within 20 with my upgraded mobile WiFi @ThreeUK
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Melanie Owen
(@MelanieOwen66) reported
@ThreeUK my experience so far has been awful. Outages, regular lack of signal, constant ‘no server identity’ messages, 3G rather than 5G, iPhone 15 handset that regularly freezes and doesn’t ring. Having spent 20+ years previously with Vodafone I’ll be straight back soon 😡
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Marina
(@marina3424) reported
@ThreeUK My service is out AGAIN!! No further updates? Nothing! Customers can't get through to you and you're not even bothering to help them Disgusting!!!!
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Clare Louise Smith
(@blackfury2004) reported
@ThreeUK @ThreeUKSupport I am still unable to make calls after nearly a week. Am I getting some compensation for the issues this is causing me
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Abu Aaisha
(@abuaaish) reported
@ThreeUK More than 3 days and I still can’t make or receive calls, and I just renewed with 3! Does anyone know if I can cancel with out any penalty on me?
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Sarah Firoozan
(@SFiroozan) reported
@iD_Mobile_UK @ThreeUK Our IDM service has degraded to become almost unusable most of the time, wherever we go. No real explanation is ever forthcoming. The loss of service this week and the temporary loss of our fibre network yesterday has left us stranded in a bad way, so we’re done with Three.
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AR crypto
(@ARcrypto12) reported
@doncorleon44756 @ThreeUK Dan the issue hasn’t been resolved, Iv had issues for the last 9 days and a shop worker told me Saturday that this merge could take 6 months to complete, so they don’t know when this network issue will get sorted
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Daniel Morris
(@ExasperatedOf) reported
@johnsouthwales Originally claimed it was capacity. Supposed to be fixed by 25th. Can only login to @ThreeUKSupport, and again to agent Chat, by text OTP. Codes only valid for 3 mins, but many texts arriving in 15/20 min delayed bursts #fail
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iD Mobile
(@iD_Mobile_UK) reported
@PeacefulP0et @DJade8888 @ThreeUK Can you please try resetting your network settings and the SIM in a different handset? - Kash