3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near New Tredegar, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
4 days ago | |
|
Aberdare
|
Internet | 16 days ago |
|
Newport
|
Phone | 16 days ago |
|
Blackwood
|
Phone | 19 days ago |
|
Pentre
|
Phone | 27 days ago |
|
Tonypandy
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Tyrone (@Tyronephill1) reported from New Tredegar, Wales@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Giggsy (@DjGiggsy) reported from Pontypridd, Wales@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ihatemasks🤮🤮 (@scotlandhstman) reported@ThreeUKSupport any reason why there is no signal everyday in ng98lx? Tweet # 25 Not one answered
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Ralph Hardwick (@thewisdomofh) reported@ThreeUKSupport I live and work there so I'm here all the time. Manchester is a big city, surely it's reasonable to expect a decent 4G signal here?
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Ihatemasks🤮🤮 (@scotlandhstman) reported@ThreeUKSupport why is thereno signal in ng9 8lx
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Jonny Meerkat (@Jonny_Meehan) reportedTerrible customer service from @ThreeUKSupport ....Gave pac code three weeks and two different dates when phone no be ready and still not done!!!!....Shoddy service
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Nicola Kirby (@NicolaKirby19) reported@ThreeUKSupport She’s been told there is no issue and it should be working fine. I’ve checked her phones settings too and there’s nothing this end that can be causing it.
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Nicola Kirby (@NicolaKirby19) reported@ThreeUKSupport my daughter has been left with no ability to make phone calls or texts except on WiFi. She has tried to get this sorted several times and it’s still not working. I’m concerned as she’s out and I tried myself to get it sorted to be told I’m not the account hold!
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Victoria (@isaidtartan) reported@ThreeUKSupport None of the postcodes are my address, but WC1N 3JH, SW1E 5EA, WC1E 7JW, NW1 2RY are some of the places I’ve noticed the issue.
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Jordie Barber (@BarberJordie98) reportedSeems like our phone bills increase each year with @ThreeUK but service altogether decreases ! Fed up to the back of my teeth with paying for little to no service ! Sale of goods act springs to mind !
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Nicola Kirby (@NicolaKirby19) reported@ThreeUKSupport Yes and she’s contacted customer service 3 times now and had different advice and told it will be sorted.
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Ihatemasks🤮🤮 (@scotlandhstman) reported@nav6370 @ThreeUKSupport Nothing ie being done to resolve this poor signal in every postcode and city town