3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Porth, Merthyr Tydfil, Caerphilly, Newport and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Merthyr Tydfil |
Phone | |
| Caerphilly |
Phone | |
| Caerphilly |
Phone | |
| Merthyr Tydfil |
Phone | |
| Newport |
Phone |
Community Discussion
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport I'm all set up so no problems on that front but it's leading to confusion for two Three departments to give conflicting info.
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aLL HeaRt ❤🇬🇧🇪🇺🏳️🌈
(@sparkindadark) reported
@ThreeUK Sort out esims so that I can have an Apple Watch with cellular functionality, or do I just need to change networks because you’re never going to do it?
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Carl Lenton
(@the_carl_lenton) reported
from
Nuneaton, England
@ThreeUKSupport I see your ads about your network coverage, specifically what is being done to increase 5g coverage in Nuneaton, Warwickshire?
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Titi
(@Yaga_yawww) reported
@ThreeUKSupport I’ve done this so many times with your company. I never get anywhere, you run tests, conclude there isn’t an issue and I’m stuck to having no coverage at work or at home lol.
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𝐇.
(@hannahamie) reported
@ThreeUK please support data on Apple Watch. You’re one of the only companies (& the best) that don’t.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport just got a number ported to your network successfully but didn't get any notification to say it was completed successfully as advised by Three customer service that I would. Don't you send texts out any more to confirm when ports onto your network is completed?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport When a Three customer turns their phone off does the phone still ring? Or does it go straight to voicemail without ringing?
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- becky💕
(@BeckyJaaynee97x) reported
from
Eltham, England
@ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!
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Charles Thornhill
(@ChuckstarUK) reported
@UKGovWales Please sort out Caergybi - how can there still be no decent 4G network coverage on @ThreeUK ??? 👀
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Titi
(@Yaga_yawww) reported
I think I’m gonna just terminate this contract and pay whatever to get it done. @ThreeUK are the worst network you can go with for coverage, literally black spots everywhere you go, it’s embarrassing