3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Abergavenny, Mountain Ash, Newport, Cwmbran, Blackwood, Caerphilly, Tonypandy, Pontypool, Aberdare, Abertillery, Treharris, Ebbw Vale and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Abergavenny |
Phone | |
| Pontypridd |
Phone | |
| Mountain Ash |
Phone | |
| Newport |
Internet | |
| Cwmbran |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mattdanwilson
(@mattdanwilson) reported
@ThreeUK Three Data breach, details being leaked to fake scammer debt agencies. No way of warning Three as no customer service in UK #ofcom
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Alan Hutchison
(@alanhutchison) reported
@ThreeUKSupport can you help? Been on hold for an hour trying to get a number ported to new sim on phone and got cut off - tearing hair out!
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Matthew Francis
(@DrMJFrancis) reported
@ThreeUKSupport Well, the issue was that you were performing an upgrade to the network, so it sorted itself. But the first two people I spoke to insisted that this was not the case...
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Gilbert Bellairs
(@BellairsGilbert) reported
@ThreeUKSupport Before buying a 4G Samsung watch I checked with Three that it was supported. I then called Three who sent me an eSIM card. But Samsung say Three doesn't support it. Your technical support had no idea what, if any, watches Three supports. Do you?
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Mark
(@TeeteeMr) reported
@ThreeUKSupport Not had a decent 4g signal since October 2019 and been through this a few times where I got fed the usual lies, just ticking away the months now then I’m gone.
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Ruvimbo Bliss Munodawafa
(@RuvimboBliss) reported
@ThreeUK your customer service is awful. 😩😩😩😩😩
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Stacey Jordan
(@staceyjordan77) reported
@ThreeUKSupport my phones telling me No Sim. Is #Three down in my area?
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NicoleP
(@Nicolep_L5) reported
@ThreeUKSupport Thats not what I've been told, more conflicting customer support messages...
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Michelle
(@m_deighton) reported
@ThreeUKSupport is there anyone who can sort out our complaint? Only need a bag to return the phone so we can cancel the contract due to poor reception in my area. 3 complaints, 2 calls, 2 live chats later - still waiting. Since just before Xmas!
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mattdanwilson
(@mattdanwilson) reported
@ThreeUKSupport Three Data breach, details being leaked to fake scammer debt agencies. No way of warning Three as no customer service in UK. Cancelled my new contract.