3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Newport, Risca, Cwmbran, Pontypool and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cwmbran |
Internet | |
| Pontypool |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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April Read
(@april_read11) reported
When @ThreeUK tell you; you can leave with no earlier termination fee - then you get a bill with a early termination fee .. so you call @ThreeUKSupport - and they are as useful as chocolate teapot - never been so relieved I moved to too @SkyUK
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Pirixix
(@pirixix) reported
@ThreeUK shittest signal, shittest deals
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Pirixix
(@pirixix) reported
@ThreeUK Finally got so P off and called three customer service and the lady offered me £5 discount on my next month. Please explain to me how this would resolve my problem? Was I supposed to go out and buy a Tesco meal deal?
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
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AHF 💜💚🤍 #nothankyou
(@AuBooH) reported
@ThreeUKSupport Hey Charley I’m not sure I want a ‘great deal’ from Three after this experience. I’m more concerned with getting this issue resolved. But thanks I guess.
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Jack Warner
(@JackWar13335194) reported
@ThreeUKSupport Yea it’s been raised. And yes bigger than resolving on Twitter , but more people need to hear about the customer service and avoid getting into a contract or spends money with Three UK going forward from what I am experiencing
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Nicholas Lancaster
(@leon_lancaster) reported
@lashmarclicks @ThreeUK I’ve been with them for several years and they seem OK generally on the marketing side - just the odd offer. I expect you’ll be asked to do the dreaded customer satisfaction survey next…
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏
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Mike Bass
(@lunabyss) reported
@ThreeUKSupport It's in the phone. I haven't recvd your txt with my number on it. I get a three signal, but if try to call you it says sim not registered. How do I get my number and activate the SIM?
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Thomas McCallister
(@McCallisterTom) reported
@ThreeUKSupport They went through all my mobile network settings and made me do a network reset, which ended the call and I never got a follow up. The issue still persists and I am unable to use the data I paid for except in very short bursts. I shouldn't be tethered to wi-fi all the time.