3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cwmbran, Blackwood, Caerphilly, Abergavenny, Tonypandy, Pontypool, Aberdare, Abertillery, Treharris, Ebbw Vale, Hengoed and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cwmbran |
Phone | |
| Blackwood |
Phone | |
| Caerphilly |
Phone | |
| Newport |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Euan
(@Kleggnutt) reported
@ThreeUK So I have to call you back since your own complaint/head office won't/doesn't. This compnay is THE absolute worst!!!!!!
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Marlana Diedrick
(@DiedrickMarlana) reported
@ThreeUK @ThreeUK I WANT MY PUK NUMBER! MY CONTRACT ENDED IN NOV I ORDERED A PHONE ON 1/12 AND HAVE BEEN PAYING FOR IT FOR 2 MONTHS! TODAY WAS TOLD IT WAS NOT EVEN ORDERED!!!! I AM A LOYAL 10 YEAR CUSTOMER READY TO LEAVE
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Matt
(@mattthomas0479) reported
@ThreeUKSupport Hi DPD have been awful, we ended up paying them extra for a premium delivery and then I went and stood at the house they have been trying to deliver too so we could point them out to the correct house.
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daddylonglegs
(@timjliddell) reported
@ThreeUKSupport getting very very frustrated,no network connection for days,I can only use WiFi calling which is terrible quality no Internet ,can't receive messages unless I'm at home as work doesn't have WiFi.. wasted half an hour with the online help ,we got as far as trying
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CAROLINA
(@carolguido) reported
@ThreeUKSupport hi guys! I’m outside the coutry and I lost my sim card. I’m afraid someone else might find it and use it. Can I cancel it somehow without losing my number?
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport For reference "HSBC BANK PLC" doesn't work either. That's the name you get when you look up the details with an IBAN checker
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Richard Roberts
(@henryhungry) reported
@ThreeUKSupport one week later, 1st February and the still waiting for the promised fix. One whole week of no service. Please respond. Mk439jt
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Mark Simpson 🏳️🌈
(@mark_simpson) reported
@ThreeUKSupport Your support people on live chat fixed it but it seems to be a known bug with your system that lots of people encounter and perhaps it would be a good idea to resolve that.
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Michael Whiting
(@Michaelwhitin64) reported
@ThreeUKSupport how much longer for any service in the CT1 area. No data, no WiFi calling, NO SERVICE. Day 4.
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malabazi
(@malabazi) reported
@virginmedia what is happening? I have a M350 Fibre Broadband and I’m using my @ThreeUK 4G to do online meetings. It’s been a week and I’ve tried everything on the connect app...restart, reset...look for blackspots, changing places...help!