3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Abergavenny, Mountain Ash, Newport, Cwmbran, Blackwood, Caerphilly, Tonypandy, Pontypool, Aberdare, Abertillery, Treharris, Ebbw Vale and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Abergavenny |
Phone | |
| Pontypridd |
Phone | |
| Mountain Ash |
Phone | |
| Newport |
Internet | |
| Cwmbran |
Phone |
Community Discussion
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Vasey
(@vasey_stephen) reported
@ThreeUKSupport Is there any further update as your site still shows there's is an issue with this postcode.
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RoRo B
(@rozalka27) reported
@ThreeUKSupport Very bad 4G service in London N17 are, has been since Dec 2020, numerous calls to customer service and change of the SIM not resolving the issue. Just been advised by Three Customer service to move to another provider! Shocking!
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Hannah
(@Hannah45092498) reported
SOMEONE PLEASE HELP. @ThreeUKSupport won't generate a PAC for "5 working days" and I have to keep ringing up to check. And neither contract works. I need a working phone to help my mum. @O2 can't help until I get a PAC from @threeUKSupport. I'm stuck! HELP!!!!
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Kevin
(@KevinCPLdn) reported
@ThreeUKSupport I have a contract with you that I do not use. I don’t know the number, but it comes out of my account every month. I’ve tried many many times via phone, email and live chat and nobody is able to help me cancel it. It’s costing me £35 a month ! Can you help?
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Mr Pete
(@PedroCabanna) reported
@ThreeUKSupport I’ve no idea what the postcode is, Laura. I drove through several areas of Leeds including Oakwood and Roundhay - so LS8? It also doesn’t work in Leeds city centre. I’m counting down the weeks before I leave this network. Never had so many problems before.
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Asylum Seeker
(@asylumseekerx) reported
I suggest you change your brand to WINDOW-MOBILE, @ThreeUK. Because windowside is the only place where your network can actually work. I haven't seen a house where @ThreeUK users can enjoy a phone call on a couch or a chair.
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Yee Design
(@yeellustration) reported
@ThreeUKSupport Hello. I ordered a SIM online over 10 days ago and it's still not arrived. Is it possibly to cancel my order or to get it delivered to an alternate address?
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Neil Williams
(@neildotwilliams) reported
@ThreeUKSupport Total loss of signal yesterday and today. Do you know when work is complete in CF40 area?
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Called the fraud team and was informed that as they were not able to call me on the number provided they cancel the order. Also, inform the number I gave is not in use even though I was calling them from the same number. No communication via email.
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Alex Harrison
(@axhrs) reported
@ThreeUK iPhone 12 unlimited everything contract: £49upfront+£55pm On @MPD_Online the exact same contract with Three, £49uf+£43pm Yet 3 unable to price-match for an existing customer because 'the deal on Mobilephonesdirect doesn't link back to three's website'. 😔 Pain.