3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Tonypandy, Newport, Pontypridd, Hengoed, Abertillery, Beddau, Cwmbran, Merthyr Tydfil, Abergavenny, Blackwood and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Tonypandy |
Phone | |
| Newport |
Phone | |
| Pontypridd |
Phone | |
| Tonypandy |
Phone | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart MacPherson
(@Shrewmac) reported
My email was hacked a few weeks ago & the hacker got access to almost everything, @HalifaxBank sorted everything out very quickly and had a lot of trouble getting back social media accounts, the hacker got to my @ThreeUK account and my phone sim was cut off 1/2
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Derek Turpin #PAPA
(@thedelboy) reported
Sent by a third party ie a mobile contract provider with the @ThreeUK network, who apparently really look after their Customers ( i personally did not find that tbh, but in fairness they were ok). So if anyone here in the UK have had problems with Samsung mobile repairs please DM
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Roy Stevely
(@RoyStevely) reported
@iD_Mobile_UK @ThreeUK I’m getting really fed up with the interruptions to my service. How do I go about leaving? Do I just contact another provider? I want to keep my existing number so do I need a pac code?
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scatterbrainjoe
(@scatterbrainjoe) reported
@ajmy @ThreeUK @ThreeUKSupport When I was with them and had issues near work they said the local mast was in a farmers field and he was refusing access to resolve the issue. This was near one of the UK's major airports where people need access for flight updates etc. Diabolical.
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Gwynbleidd 🐺
(@CassleeDavies) reported
@Abcmsaj @ThreeUKSupport No signal at all in the Rhondda for the last hour either
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Rahul Bansal
(@rahul_bans) reported
@ThreeUKSupport Understand, but if someone has just moved on a sponsored work visa, I am sure there would be a way go get broadband service given that we are able to rent an apartment in the city?
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Alex Dixon
(@Abcmsaj) reported
@threeuksupport no signal in Gower for Three at all. Start to get signal again at the Mumbles but nothing in Kittle, Rhosilli, Reynoldston, etc. can you please check if there is a problem because my parents are out there with no signal. Thanks
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Anthony J Myers 🐝🦁🐼
(@ajmy) reported
@ThreeUKSupport I can tell you what the issues are. Your colleagues just keep telling me (after 14 days) that I need to wait for another 7 days. Scripted answers that don’t address the question, let alone answer it.
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Anthony J Myers 🐝🦁🐼
(@ajmy) reported
I’ve had almost no service (signal or data) with @ThreeUK @ThreeUKSupport for around two weeks. Rather than fix the problem and address my complaint, they’re proactively helping me to leave 3. That’s how bad they are 🤯
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Classic Toys (UK)
(@ClassicToysUK) reported
@ThreeUK When I try to DM I get the error "You can no longer send messages to this person." I've been through your chat service, all is fine with my router. Apparently your network checker is down so the problem cannot be diagnosed at your end & there are no updates from your engineers.