3 (Three) Outage Report in New Tredegar, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Aberdare, Tonypandy, Cwmbran, Newport, Pentre, Pontypool, Caerphilly and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Internet | |
| Tonypandy |
Wi-fi | |
| Cwmbran |
Total Blackout | |
| Newport |
Phone | |
| Newport |
||
| Pentre |
Internet |
Community Discussion
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3 (Three) Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Black Heart
(@NotoriousDarn7x) reported
@Blaizeria @ThreeUKSupport And another question for you is when is the merger with Vodafone going to be announced and what does that mean for your customer base ?
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paul camm
(@paulcamm5) reported
@ThreeUKSupport hi I've called the customer service number 4 times now and each time they've promised that my 50 deposit is about to be paid back as I cancelled contract & returned phone , it still hasn't been returned and my next stop is the Ombudsman to report 3 ,
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RajangEX
(@Kazuhira87) reported
@ChelsTransfer @ThreeUK @Matt_Law_DT good riddance, never liked Three.
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60millionez
(@60millionez) reported
Congrats to @ThreeUK for losing this customer of 10 years plus thanks to their greedy roaming charges and abysmal network in North London.
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𝓛𝓪𝔀𝓻𝓮𝓷𝓬𝓮 𝓐𝓰𝓲 ♔︎♐
(@lawrenceagi1) reported
@Ll3tte @ThreeUK Bad luck sponsor 😩
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Mohammed Mateen
(@Mateen2112) reported
@ThreeUKSupport Though I have contacted to squaretrade by mailing and by doing complaint to squaretrade but no reply from them till today. By both of them seriously this squaretrade complain department is also not responding to my mail 2/2
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Sarah Spoor
(@SarahSpoorUK) reported
@ThreeUK nearly a wk with no service indoors . When should I expect service to be returned. This time last year there was no service for 12plus wks. Do I need to take phone contracts x3 elsewhere
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Davey
(@davidgray560) reported
@ThreeUK your app is absolutely garbage. I'm trying to pay my bill and you will not take my money. I will not be renewing my contract in June, the service has just gotten ridiculously bad recently
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Mohammed Mateen
(@Mateen2112) reported
@ThreeUKSupport I have already received it on 11 January 2023. They have taken 1.5 month to send me because of Three internal mailing problem. Till I received it they are saying my insurance as been closed. Now what should I do?
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Mushtaq Khan
(@mushtaqkhan7637) reported
@ThreeUKSupport My call are crap keep cutting out !!!!!!