3 (Three) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Cwmbran, Blackwood, Caerphilly, Abergavenny, Tonypandy, Pontypool, Aberdare, Abertillery, Treharris, Ebbw Vale, Hengoed and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cwmbran |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Geraint Herbert
(@Gezitsme) reported
from
Cathays, Wales
@ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amie
(@AimehhGoesRawr) reported
@ThreeUKSupport I've just restarted her phone and it's still giving the same message. I tried phoning myself from it too and it rang me no problem, possibly because I'm with three as well?
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Mondiboy
(@MondesirWayne) reported
@ThreeUK No internet service in B23 area for more than 3 days. When will this be rectified. I was previously informed that maintenance work would last until 18/01/2023
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Rosie
(@Rosiecosy) reported
@lucindahawksley @ThreeUKSupport @ThreeUK I have had problems with them too !
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Moomin_SOC
(@MoominSoc) reported
@ThreeUK you do know that using the online system to leave Three doesn't work. I have tried to leave several times in the last 3 months and you FAIL me every time! Live chat almost always unavailable and whilst fighting my case you cut me off. #BadCustomerService
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Sam Williams
(@wills_bear) reported
@ThreeUKSupport Thanks, but that won’t make any difference to the fact that Three mast site plays up I lose my phone AND broadband. Poor risk assessment on my part! Will have to ditch either Three mobile or Three broadband to spread the risk.
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Clare
(@Watto_Clare) reported
@ThreeUK I’d like someone to actually cancel my contract! Been called off 6 different numbers and this last one actually still thinks I want to upgrade😳 it’s a registered 07736 mobile number and they are asking for my card details to cancel! 🤔 are they MADDDD????
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Bradley Brown
(@Bradley23948747) reported
@ThreeUKSupport @Splats Just found a fix scroll down to read 👇
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Jummyolajumoke1
(@MORENIKEOLA) reported
@ThreeUKSupport A fraudulent display. I signed an online contract last year to have a 5G connection on a SIM only contract. I have conned by your staff. It's still a 4G. One of your agents even told me that my login was false when I was actually chatting from my login.
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Andrew Jackson-Parr
(@andyjp81) reported
@ThreeUKSupport Phone Due to arrive 21st December, didnt arrive, spoke to a support said there was an error in system due again yesterday, didnt arrive, monthly cost has increased already and account shows the new device as being the one for the account and still no new phone.
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Gigi 💖
(@G33516259) reported
@ThreeUKSupport I have a huge issue, start of Jan I moved from manc to London and my service instantly stopped working. Worked over past 3 days in Spain so not a phone issue. My account says it’s fine but ? I can’t do anything. Network settings reset, updated phone. Idk pls help