3 (Three) Outage in Blackwood, Caerphilly County Borough, Wales

@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

@ThreeUK what a load of rubbish customer service is!!

@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

@ThreeUKSupport I have tried my sim in another phone it worked, but I also tried another network on my phone and that worked! So I’m not sure what’s going on?

@ThreeUK meant to be 99% coverage but that is bs. Shocking signal often even with 5G.

@ThreeUKSupport 5G home broadband unusable again. Network status says no reported problems. What's going on (again) and when will it be fixed (again) please?

@ThreeUKSupport hi, I am already a customer but want to change my sim plan and keep my number, how do I do this online please?

@ThreeUKSupport Hi, I would like to join again but the link does not work. I experienced some issues.

@ThreeUKSupport my WiFi and network hasn't been working properly. Why is it?

@ThreeUK 3 days my WiFi and network hasnt worked properly. Why is that?

Three days of no 5G signal from @ThreeUK at home and then it randomly comes back. Router may need to be replaced with one with an external antenna.

@ThreeUKSupport website down, tried over and over to top up PAYG but just hangs or get server down message.

@ThreeUKSupport Am I able to make an enquiry here? :) I was wondering if I am able to check signal strengths, and quality of an area, as I am interested in purchasing a 4G broadband hub.