3 (Three) Outage Report in Alway, Newport, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Alway, Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool, Caerphilly and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
||
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Scott
(@AndrewS01250914) reported
@ThreeUKSupport The Echo dots won't communicate through either your router or network. I'm going to try putting my home broadband SIM in my mobile and turning on my personal Hotspot to figure out if it's the Three network they hate, or the router. I'll get back to you.
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Red🕵🏽♀️🏴AgaMemeAnon
(@MercWTheSkirt) reported
Dear @ThreeUKSupport how am I supposed to call your financial team for a payment holiday until the 30th, when I don't have an active phone line to call from?? I can't even receive texts or phone calls now. Can someone help me out here please?
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جــواهر
(@Jwaher_cute) reported
@ThreeUKSupport you are literally the worst mobile company in the whole UK. I will let everyone know the truth about you. And i will recommend all my friends/followers not to join three or sign a contract with you. WHAT A SHAME!
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Dave 🇬🇧🇪🇺
(@Dave97033566) reported
@ThreeUK ☝ Not true.. ordered upgrade on 19th.. Told to wait in for delivery on 22nd.. Never arrived.. Now told 30th.. Happy Christmas... not..
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SL
(@Saj_Lahxr) reported
2AM issues i just applied for store manager role at @ThreeUK and thought it was customer advisor 😭
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Clare Jackson
(@ClareCjackson71) reported
@ThreeUK @ChelseaFC @ChelseaFCW Can’t pick up a phone with no signal biggest con company
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Dan Forshaw
(@danforshaw) reported
3. The @ThreeUK staff in both their Cambridge and Charing Cross stores were so helpful and got me a SIM card with that number on so she'd stop clocking up a bill! I decided to keep paying the contract out till May 2020. In April (at the height of the lockdown) I tried to cancel
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Ronald Archer
(@RonaldA16957298) reported
@ThreeUK Pity they don't improve their crap service ,had better connection when I was on dial up service .
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James Abdool
(@jabdool) reported
Worst #CustomerService from @O2. Told lies clearly by one sales person and now can’t get the refund I was told was possible. Will cancel our family accounts and move to @VodafoneUK or @ThreeUK or other. Shames as I’ve been with them for 15+ years but I can’t stand #lies
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Mila
(@vilazodone) reported
@ThreeUKSupport How do I get philomena from your customer care to contact me back??