3 (Three) Outage Report in Alway, Newport, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Alway, Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Cwmbran, Cardiff, Pontypool, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Pontypool |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Mitchell-Jones
(@hrpjones) reported
I have been a @ThreeUK for 10 years. In June I opted to upgrade my phone and I was assured when I upgraded that I would no longer pay for my old plan - today I have noticed that I am STILL paying the old bill. Queried it and apparently I still need to pay. Absolute awful service
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Z Khan
(@1king1khan) reported
@ThreeUK advisor Biriswanta I was speaking to on chat cancelled it because it was 8pm. As I am stuck in another country to resolve roaming and they cancelled on me. This is poor service from Three
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Knee Surg in London
(@kneedoclond) reported
@ThreeUK Could you kindly DM me, such that I can escalate an issue DIRECTLY through your customer complaints system, as nothing else seems to be working. Thanks
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
Wow @VodafoneUK support really is shocking isn't it. 20 mins on the chatbot and 20 mins with an agent, no warm handovers just to connect to the @ThreeUKSupport network they told me would be automatic. Shambles
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Dan
(@dounowhoiam) reported
@ThreeUKSupport when is @VodafoneUK network going to be available for @ThreeUK customers? Still getting a lot of dead spots in Manchester (not my device as works in other areas regardless of 4G/5G connection.
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Brad Nicholls
(@BradNicholls7) reported
@ThreeUK sort your wifi and mobile data out!!! Down yet again in the area on the verge of switching providers for both broadband and phone services
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LowPrices.co.uk
(@lowpricesuk) reported
@ThreeUK The Buy Now button for the iPhone 17 (4th down) on your home page is going to the iPhone Air in error.
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Lady Barbara Nichols |Founder & Data Scientist
(@barbs_nichols) reported
@ohheyimjames @ThreeUKSupport I have reported it. And the worst part is a few months ago they were trying to make me upgrade a line that has been out of contract for over a year and whatever reason I didn’t event think twice. I assumed it was turned to sim only once it expired. Little did I know they charge the same as it’s bundled.
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donna mitchell
(@donnamitch73) reported
@ThreeUK Your Network is S#!t!!! I can't wait until my contract runs out. I'm off!
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Yu
(@Yu38507809) reported
@ThreeUK hi, I am having trouble with using my phone abroad. The line is cracked and unclear. This is a pay as you go sim.