3 (Three) Outage Report in Alway, Newport, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (33%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Alway, Newport, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Risca, Cardiff, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone | |
| Cwmbran |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Just Danny😊🚴🏻
(@southstanddan) reported
@ThreeUK I’m still only receiving one bar on my phone..changed the sim as you asked..changed my phone..and still only limited service causing me no end of angst..and I still pay my bills😔😡
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Nathan Paul
(@NathanJohnPaul) reported
@ThreeUKSupport is there any way for me to get an update on a service outage? We use your 4g broadband for our internet but we've had no service for over 24hrs and the status page hasn't changed it just says there an issue.
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Geekeh
(@geekeh) reported
(1/4) @ThreeUKSupport We just had a brief power cut here (the power was back in approx 20 minutes), what was extremely worrying was that I simultaneously lost my mobile signal (I assume the local tower lost power) I couldn't get a signal not roaming, not 2G.
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The Honest Review
(@khidrnasheed) reported
@ThreeUKSupport Im still having issues with phone signal and calls I have reported it but still persisting
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Erastus Fernandes
(@ejfds23) reported
@ThreeUK no service or internet today at Wembley, Brentford, Ealing, Hendon in London!! Your service has been horrendous over the last 4+ weeks, is there a fix? What's going on? I can't use the internet, the call quality appalling. We're paying you for nothing!!
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport So you will take a £1000 whilst leaving people without a service quite happily? If we don’t like it we should just go away? Are you kidding? CN you not see how this is utterly wrong??? Tell you what I’ll cancel my DD and sell the phone as compensation! Take me to court! Jokers
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ᴊꜱʙ
(@Jsb110484) reported
@ShokerRajdip @ThreeUK Thats Bad !
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𝘽𝙄𝙂 𝙍𝙊𝙉𝙂𝙐𝙎
(@ronstrip) reported
@ThreeUK I've just spent almost three hours on the phone to your customer "support" because I've been charged £75 for 11GB of excess data on a 3 year old 20GB contract that has cost me £8.40 a month as long as I've had it. My @SMARTYMobileUK would have charged £11. Shocking.
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport Done that on multiple occasions along with phone calls to which you guys just cut us off whilst on hold. You’re extremely busy as your network doesn’t work! Lies and deception all the way from three. Think it’s time we all took you to court or atleast exposed how terrible you are
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𝙈𝙖𝙩𝙩
(@WreckedByRalph) reported
@ShokerRajdip @ThreeUKSupport I've been trying to raise a complaint for weeks, but every time I get through the advisor speaks then magically hangs up.. Its disgusting. About to send my upgrade back and go elsewhere. 10+ years also, they don't care.