3 (Three) Outage Report in Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton, Wellingborough, Kettering and Rushden.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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💜 (@Summerrr_x) reported from Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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jeff archer (@JF111) reported from Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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BiteMe (@bitemespices) reported from Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE (@capnthommo) reported from Weedon Beck, England
@ThreeUKSupport Still not working. No connection on homefi. There has been nothing all day.
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johnd090157 (@johnd090157) reported from Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE (@capnthommo) reported from Weedon Beck, England
@ThreeUKSupport I'll try the homefi hub. That's where the problem is/was. This has been an intermittent issue over the last 6 days. Worst today.
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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Steve Deeks (@DeeksSteve) reported from Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Bentendo 🍄 (@littlesmegger) reported from Hardingstone, England
So looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?
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ashpole (@ashpole) reported from Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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Andy Stewart (@troozers) reported from Brixworth, England
@ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?
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Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Gillian Butterworth (@bltbuttie) reported from Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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Jess Adams (@JessLeighA) reported from Kettering, England
@PeterJRoycroft @ThreeUK i didn’t get one either, im on smarty which uses 3 network. guess we will just be blissfully ignorant when it comes to our demise
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BiteMe (@bitemespices) reported from Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Izabela Bien (@izabelabien) reported
@ThreeUK hi Three, i’ve been disconnected from my phone with message that i’ve reached my limit of phone calls despite having unlimited phone calls. I cant log in to my account. Please help. I cant contact you on 333, since it states that there’s problem with the system
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Rachel 👑 (@Rayyy_winkyface) reported
Think I am going to have to continually tweet that @ThreeUK is terrible monthly until they actually help me and stop lying to me about why I haven’t had my 4G work for nearly two months. And they wana charge me just under £800 to get away from them how fun xox
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Iain Wallace (@the_accidental) reported
@edent Could be worse @ThreeUKSupport deleted my account and didn’t tell me. Just an obscure error on login attempts. At least you know Virgin are doing it.
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James TATTIE Shaw (@tattiearfc) reported
@ThreeUKSupport Been trying for a few days to get the order confirmation of my upgrade, but as per usual the impeccable customer service is up to its usual standard, I need this so samsung can send me my earphones, Also who's sending a charging plug #three #unimpressed
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Nick Smith (@nicksmithy) reported
@ThreeUKSupport I've got a receipt here saying that my router was posted back to you, but a letter that says it hasn't arrived. Your phone support guy seems to think it was a tracked bag though which you know it isn't right? Can we fix this?
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hootie1233 (@hootie1233) reported
@ThreeUKSupport A huwaei dongle gets 0.50 mbps on 4g...my phone on another network gets 14 mbps. Your service and dongle are an utter waste of time and money. These things are not fit for purpose and you are thieving money from customers selling them this trash.
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¯\_(ツ)_/¯ (@kylegordon) reported
@ThreeUKSupport Several months now. Not usually an issue but we've been making more and more calls lately. We can get a good signal when at the south of the house with views for miles in either direction, but the incredibly slow call setup time persists.
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Infamous (@No1Enforcer) reported
@ThreeUKSupport what’s going on with topping up online accounts. Not working?
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Elizabeth Murphy (@liz_murphy_) reported
@claireyjenna @ThreeUKSupport So annoying. After complaining though a phone mysteriously turned up in about 5 days. Assume the help team must have had the wrong info, who knows, but still annoying that they continued to sell that deal as available for next day delivery, which was clearly false.
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Dan Woolridge (@DMWoolridge) reported
@ThreeUK I'm trying really hard to stay with three and #upgrage but your #3app is really poor and glitchy One day it recognises me, the next it won't. I've left help messages, but no-one responds