3 (Three) Outage Report in Roade, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Roade, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Roade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (17%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Roade, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Roade, Milton Keynes, Northampton and Wellingborough.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Roade, England
Latest outage, problems and issue reports in Roade and nearby locations:
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Mike Walker (@mikewalker74) reported from Roade, England
@ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue
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Bentendo 🍄 (@littlesmegger) reported from Hardingstone, England
So looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?
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Michael Dono (@mediocrebahn) reported from Milton Keynes, England
@ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.
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Bobby farrell (@Bobbyfarrell13) reported from Milton Keynes, England
@ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England
@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England
I genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England
@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England
@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England
@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from Milton Keynes, England
📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, England
I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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jeff archer (@JF111) reported from Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Andy Stewart (@troozers) reported from Brixworth, England
@ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?
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WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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Edward Lui (@edwardlui) reported from Milton Keynes, England
@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
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David Martin 💙 (@rdgmartin) reported from Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Manya Blanca (@ManyaBlanca) reported
@ThreeUKSupport Either way wait til you see the complaints I have and the evidence to go with it to show you intentionally deceive customers into contracts you knowingly can't fulfil. One house of cards built on fraud! I'm going to be an almighty headache. I'm the most difficult customer yet
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Manya Blanca (@ManyaBlanca) reported
@ThreeUKSupport I've never been so delighted to leave a company! You are not fit for purpose! I can fully understand why you had to be bought out. We're the fraud cases getting too much? I'll be filing one. The coverage tracker is gonna be one hell of an expensive mistake!
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Timothy Morris 🖖🏴 (@Trekkygeek) reported
@ThreeUKSupport @Squirezy My customers can't leave voicemail despite it being switched on. Your voicemail service has been rubbish the four years I've been with you and I'm taking my business (and four other numbers) with me.
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🔥 Chris 🔥 (@cwtek) reported
@Squirezy @ThreeUKSupport Getting the same problem here too, was working yesterday but today just silence when you try to access voicemail.
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LakerboyRob (@Squirezy) reported
@ThreeUKSupport can't access my voicemail at the moment. Any chance of a fix? Cheers
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Steph Weller (@StephWeller) reported
@ThreeUKSupport @mikewalker74 Same issue for me!
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abed bhatti (@AbedBhatti) reported
@ThreeUK i need help, my old iphone is broken we cant even get into Mobile services to remive the e-simm meaning I cant add my mobile number as an e-simm to my replacement new phone @AppleSupport
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Mike Walker (@mikewalker74) reported from Roade, England
@ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue
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RachT234 (@RachT234) reported
Would never recommend @ThreeUK - poor network (often getting <10mbps + poor call quality), poor customer service and even when leaving to change network again, they managed to mess up my number port to the point my temporary number doesn't work! @EE and @O2 highly recommended
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HBKid (@HBKonthechin) reported
@ThreeUKSupport @ThreeUK what’s going on with the network I can’t make call or use my data west London area