3 (Three) Outage in Moulton, Northamptonshire, England

@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.

@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK

@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.

@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.

Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.

Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help

@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.

@ThreeUKSupport Still not working. No connection on homefi. There has been nothing all day.

@ThreeUKSupport I'll try the homefi hub. That's where the problem is/was. This has been an intermittent issue over the last 6 days. Worst today.

@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?

@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼

@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further

The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!

@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..

@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged

@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.

@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).

@ThreeUK you are without doubt, appalling!!! I am utterly disgusted by the level of incompetence and understanding! Somehow I have been signed up to a contract I don’t want, I contacted you to cancel an upgrade and the left hand has no idea what the right is doing

A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.

@ThreeUKSupport Bank acc proof of them. And of course conveniently She didn’t respond to the email so that obviously you’ll continue to take my money without resolving the problem

@ThreeUK When is @Xiaomi Mi 11 Ultra coming on your network? I can only see Mi 11 and Lite on website, no Ultra?!

@ThreeUKSupport once again, no internet...1mbs, no upload speed at all, chats unavailable. Last problem in my area took months to fix, got the email all was fixed, and here we are again. What’s going on?

@ThreeUK yet again ur signal is shite

So I cancelled my Three home broadband as they kept lying about upgrade delivery date. And now my phone and Business phone (both on three) have been throttled to **** all. @Three_Is_Broken @ThreeUK @ThreeUKSupport Bunch of scamming C0nts

@CrosbyBeast3 @EE @ThreeUK Three have been awful for me.

@ThreeUKSupport Another day, another call. I truly don’t know what to do? The staff are probably very poorly paid and have little or no training. To keep their costs down Three also outsource abroad. Never again!!!!!!!

@ThreeUK is there an issue with the network? Lost coverage the last 20 mins

@ThreeUKSupport service is absolutely shocking. I’m not allowed to update my email address because I can’t tell them the last 4 digits from a phone number from a call I made on Wednesday 🥴

@ThreeUK tell me if this is acceptable broadband speed. I'm shocked that after months of complaints, you will still fail at providing any decent internet