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3 (Three)

3 (Three) outages and service status in Kettering, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Kettering, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kettering, England

The most recent 3 (Three) outage reports came from the following cities: Northampton, and Wellingborough.

CityProblem TypeReport Time
Northampton Internet 22 days ago
Northampton Internet 25 days ago
Northampton Internet 1 month ago
Wellingborough Phone 2 months ago
Northampton Internet 3 months ago
Northampton Phone 3 months ago

Community Discussion

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3 (Three) Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Northamptonshire, England

    Really disappointed with @ThreeUKSupport WUNTU app. Never ever get free or discounted costas or greggs anymore. Don’t use any of the good things as don’t have any near my town 😭

  • rod_dunbar
    Rod Dunbar (@rod_dunbar) reported from Moulton, England

    @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service

  • johnd090157
    johnd090157 (@johnd090157) reported from Stanwick, England

    I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.

  • DeeksSteve
    Steve Deeks (@DeeksSteve) reported from Northamptonshire, England

    @ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further

  • WordsFromAPen
    WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England

    @EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

  • ashpole
    ashpole (@ashpole) reported from Northamptonshire, England

    @jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.

  • Metshaz
    Sharon (@Metshaz) reported from Desborough, England

    @ThreeUKSupport 0.5mb for nearly 36 hours! Having to go to Mum's house to do my banking and online shopping. Call handler told me "working on mast in my area". Service checker says no problems. To make it even worse, my mobile phone has run out of data allowance because of it.

  • Pau1Mc
    Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England

    @ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

  • DiLatchford
    Di Latchford (@DiLatchford) reported from Northamptonshire, England

    Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.

  • leoniepujol
    Leonie Pujol (@leoniepujol) reported from Oundle, England

    @ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?

  • troozers
    Andy Stewart (@troozers) reported from Brixworth, England

    @ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?

  • rod_dunbar
    Rod Dunbar (@rod_dunbar) reported from Burton Latimer, England

    @ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service

  • rich001966
    richard edwards (@rich001966) reported from Northamptonshire, England

    @ThreeUK what’s happening with the network in Northampton no service all day.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

  • Metshaz
    Sharon (@Metshaz) reported from Desborough, England

    @ThreeUK instead of music festivals, get your core business right first, 0.5mb Internet for the last 48hours! Call handlers say they're working in the area, service checker says no issue. 4 devices rendered useless. Starlink ordered, has to be better that this.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Aerobicedge
    Sandra H (@Aerobicedge) reported

    @ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞

  • RealGetAGripLad
    Whatever (@RealGetAGripLad) reported

    @ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • ScarfNikki
    Nikki Scarf (@ScarfNikki) reported

    @ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number

  • kegger1664
    brendan (@kegger1664) reported

    @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • MaliceVER
    ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported

    @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

  • RealAreYouReady
    Are You Ready? (@RealAreYouReady) reported

    @ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.