3 (Three) Outage Report in Kettering, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton, Corby and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Corby |
Phone | |
| Kettering |
Phone | |
| Kettering |
Phone | |
| Kettering |
Wi-fi | |
| Northampton |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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Andy Stewart
(@troozers) reported
from
Brixworth, England
@ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?
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jeff archer
(@JF111) reported
from
Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Becks Madeley ♡
(@BecksMadeley) reported
@ThreeUKSupport My phone has been blacklisted and I have a crime reference number to log with the claim, but as I’m not a 3 customer I can’t get through to anyone
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colin pearch
(@pearchie74) reported
@ThreeUKSupport No stock issues, just lies , was told today that apparently 1500 handsets had been incorrectly labeled and dispatched then recalled sounds like BS to me have been dealing with complaints team who promised the phone on for mentioned dates then basically got told if not happy leave
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gE
(@gE0013) reported
@ThreeUKSupport Hi there, I permanently moved abroad last year; on November you sent me a SMS telling me you cancelled my service;today you sent me a mail stating I have an overdue balance. How's this possible? Can you please cancel my contract? I can no longer access my profile
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President Sir Demonic Cummings
(@Rambling_Tweets) reported
@XiaomiUK @ThreeUK @VodafoneUK I was considering getting one on Three, unfortunately your bad customer service has put me off.
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Karen is Correct
(@GetMeAManager) reported
@PythonSarah @ThreeUKSupport You did upgrade. And you shouldn't have cancelled your DD. As you made the decision to cancel your DD, three are not responsible for your credit rating being affected. This will remain for 6 years. If you didn't upgrade, it would've been investigated by fraud.
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Bex
(@Bexolo) reported
@ThreeUKSupport PLEASE can you get someone who is technical to call me back. I have now been hung up on twice, when speaking to the technical support department about an issue I am having with IP addresses.
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and.re
(@gortt) reported
@ThreeUK While still not planning to support 4g smartwatches? Hmmmmm
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Mark M
(@DrunkRes) reported
@ThreeUKSupport can't change my password. it keeps giving me an my3auth.text.generic.error it also keeps giving me an error when using the password i already have.. help?
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Sarah.py 🐍
(@PythonSarah) reported
@ThreeUKSupport You guys have tried to charge me an upgrade fee even though I haven't upgraded. I cancelled the direct debit now you're threatening to cut my service. Spoke to 6 people over a week and I'm still no closer to sorting this out. It's getting silly now.
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colin pearch
(@pearchie74) reported
also while i am having a rant @ThreeUK why do your so called customer services complaints team LIE all the time still waiting for a phone that was supposed to be with me on 9th of December and cant speak to UK call center