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3 (Three)

3 (Three) Outage Report in Kettering, Northamptonshire, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Kettering come from postal codes NN16 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kettering, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at 3 (Three)

3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 56% Internet (56%)
  • 18% Phone (18%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kettering, England

The most recent 3 (Three) outage reports came from the following cities: Northampton, Kettering, Market Harborough, and Wellingborough.

CityProblem TypeReport Time
Northampton Internet 3 hours ago
Northampton Phone 12 days ago
Kettering Phone 20 days ago
Northampton Total Blackout 25 days ago
Market Harborough Internet 25 days ago
Wellingborough Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help

  • DeeksSteve
    Steve Deeks (@DeeksSteve) reported from Northamptonshire, England

    @ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further

  • ashpole
    ashpole (@ashpole) reported from Northamptonshire, England

    @jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.

  • Pau1Mc
    Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England

    The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!

  • Roy_Long
    Roy Long (@Roy_Long) reported from Northamptonshire, England

    @ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).

  • leoniepujol
    Leonie Pujol (@leoniepujol) reported from Oundle, England

    @ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?

  • atlantean526
    David Henderson (@atlantean526) reported from Northamptonshire, England

    @ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..

  • Pau1Mc
    Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England

    @ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.

  • macksonwakama
    Mackson Wakama (@macksonwakama) reported from Northamptonshire, England

    @ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged

  • johnd090157
    johnd090157 (@johnd090157) reported from Stanwick, England

    So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.

  • Summerrr_x
    💜 (@Summerrr_x) reported from Northamptonshire, England

    @ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼

  • bltbuttie
    Gillian Butterworth (@bltbuttie) reported from Rushden, England

    @ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?

  • johnd090157
    johnd090157 (@johnd090157) reported from Stanwick, England

    I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.

  • WordsFromAPen
    WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England

    @EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

  • Roy_Long
    Roy Long (@Roy_Long) reported from Northamptonshire, England

    @ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShahHita
    Hita Shah (@ShahHita) reported

    @ThreeUKSupport Well it’s not good because a lot of damage has been done.Your colleague Angel Doma from complaints team has closed the complaint which I wasn’t happy about

  • GuitarH1982
    United82 (@GuitarH1982) reported

    @ThreeUKSupport 333 rings as Engaged, so does calling from landline. Managed to do it through web chat after queuing through 56 people, something defo wrong with customer service but resolved now thanks for response

  • minikf1
    Kerry Fleming (@minikf1) reported

    @ThreeUKSupport He wants to cancel his first contract and move the number over to his new contract. He was told this was the only way he could get the phone. But my brother in law did it two weeks ago for the same phone and was charged no up front fee and able to do an early upgrade.

  • frogfall
    Frogfall (@frogfall) reported

    @ThreeUKSupport I've tried all that (several devices) and even rebooted one. I also since tried doing an actual 444 top-up, from phone, and it got all the way to the top-up I wanted, then system said "sorry there is a problem".

  • philmoss5
    Phil Moss (@philmoss5) reported

    @ThreeUKSupport Hi 3… My new iPhone 13mini keeps dropping your network. I’m running iOS 15.2 and everything else appears normal. Are you undertaking maintenance in the Gravesend area this week?

  • DeclanMorrow
    Declan (@DeclanMorrow) reported

    Anyone else on @ThreeUK @ThreeUKSupport with really slow/not working data?

  • SkyviewL4
    SkyView (@SkyviewL4) reported

    @ThreeUKSupport We have been with you for years and you have just hiked the price from £10 pm 30GB,unlimited unlimited to £21. The lady from India was useless. We can get 100GB unlimited unlimited as a new contract but will be charged roaming from May as new customer.

  • swanny271270
    Paul Swanston (@swanny271270) reported

    @ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!

  • mikepriestley13
    MIKE (@mikepriestley13) reported

    @ThreeUKSupport I will try soon and get back to you a few people in my area are having the same problem on same network too.

  • Wensleydaler
    Andy (@Wensleydaler) reported

    @ThreeUKSupport No signal in Wetherby LS22 7** area for last 3 hours.