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3 (Three)

3 (Three) outages and service status in Kettering, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Kettering, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 24, 6:23 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kettering, England

The most recent 3 (Three) outage reports came from the following cities: Northampton.

CityProblem TypeReport Time
Northampton Phone 2 days ago
Northampton Internet 5 days ago
Northampton Internet 1 month ago
Northampton Internet 1 month ago
Northampton Internet 2 months ago
Wellingborough Phone 2 months ago

Nearby cities with recent reports

Northampton

2 recent signals

2 days ago

Community Discussion

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3 (Three) Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • rod_dunbar
    Rod Dunbar (@rod_dunbar) reported from Moulton, England

    @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service

  • atlantean526
    David Henderson (@atlantean526) reported from Northamptonshire, England

    @ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..

  • johnd090157
    johnd090157 (@johnd090157) reported from Stanwick, England

    So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.

  • snapperdavid46
    David Harrison (@snapperdavid46) reported from Northamptonshire, England

    A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡

  • xanlam
    χΔΝĿΔΜ (@xanlam) reported from Wellingborough, England

    @virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

  • macksonwakama
    Mackson Wakama (@macksonwakama) reported from Northamptonshire, England

    @ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged

  • Roy_Long
    Roy Long (@Roy_Long) reported from Northamptonshire, England

    @ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).

  • Metshaz
    Sharon (@Metshaz) reported from Desborough, England

    @ThreeUKSupport 0.5mb for nearly 36 hours! Having to go to Mum's house to do my banking and online shopping. Call handler told me "working on mast in my area". Service checker says no problems. To make it even worse, my mobile phone has run out of data allowance because of it.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK

  • DiLatchford
    Di Latchford (@DiLatchford) reported from Northamptonshire, England

    Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    "I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕

  • troozers
    Andy Stewart (@troozers) reported from Brixworth, England

    @ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?

  • rod_dunbar
    Rod Dunbar (@rod_dunbar) reported from Burton Latimer, England

    @ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service

  • Metshaz
    Sharon (@Metshaz) reported from Desborough, England

    @ThreeUK any chance of getting the network back up and running in Desborough UK Currently 1mb download speed

  • Pau1Mc
    Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England

    The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!

  • Pau1Mc
    Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England

    @ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help

  • johnd090157
    johnd090157 (@johnd090157) reported from Stanwick, England

    I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • EmmaAndrews95
    Emma Andrews (@EmmaAndrews95) reported

    @ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • xChristine_Gx
    🎀Christine🎀 (@xChristine_Gx) reported

    @ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞

  • Sancestow
    Sancestow FC (@Sancestow) reported

    @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

  • RealAreYouReady
    Are You Ready? (@RealAreYouReady) reported

    @ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.

  • Damienc1985
    Damien Charlesworth (@Damienc1985) reported

    @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!