3 (Three) Outage Report in Kettering, Northamptonshire, England

Problems in the last 24 hours in Kettering, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Kettering, England

The most recent 3 (Three) outage reports came from the following cities: Northampton, Kettering, Market Harborough, and Wellingborough.

City	Problem Type	Report Time
Northampton	Internet	7 days ago
Northampton	Phone	19 days ago
Kettering	Phone	27 days ago
Northampton	Total Blackout	1 month ago
Market Harborough	Internet	1 month ago
Wellingborough	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

• 
  WordsFromAPen (@WordsFromAPen) reported 9 minutes ago from Northamptonshire, England

  @EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

• 
  johnd090157 (@johnd090157) reported 20 minutes ago from Stanwick, England

  I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.

• 
  💜 (@Summerrr_x) reported 26 minutes ago from Northamptonshire, England

  @ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼

• 
  Steve Deeks (@DeeksSteve) reported 28 minutes ago from Northamptonshire, England

  @ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further

• 
  Paul McEvoy ✏️⚙️ (@Pau1Mc) reported 29 minutes ago from Northamptonshire, England

  The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!

• 
  David Henderson (@atlantean526) reported 29 minutes ago from Northamptonshire, England

  @ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..

• 
  BiteMe (@bitemespices) reported 31 minutes ago from Northamptonshire, England

  Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.

• 
  BiteMe (@bitemespices) reported 32 minutes ago from Northamptonshire, England

  @ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.

• 
  BiteMe (@bitemespices) reported 32 minutes ago from Northamptonshire, England

  @ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK

• 
  Leonie Pujol (@leoniepujol) reported 32 minutes ago from Oundle, England

  @ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?

• 
  Roy Long (@Roy_Long) reported 37 minutes ago from Northamptonshire, England

  @ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.

• 
  ashpole (@ashpole) reported 38 minutes ago from Northamptonshire, England

  @jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.

• 
  BiteMe (@bitemespices) reported 40 minutes ago from Northamptonshire, England

  @ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.

• 
  BiteMe (@bitemespices) reported 50 minutes ago from Northamptonshire, England

  Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help

• 
  Mackson Wakama (@macksonwakama) reported 51 minutes ago from Northamptonshire, England

  @ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged

• 
  Andy Stewart (@troozers) reported 51 minutes ago from Brixworth, England

  @ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?

• 
  Paul McEvoy ✏️⚙️ (@Pau1Mc) reported 57 minutes ago from Northamptonshire, England

  @ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

• 
  Gillian Butterworth (@bltbuttie) reported 57 minutes ago from Rushden, England

  @ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?

• 
  johnd090157 (@johnd090157) reported 58 minutes ago from Stanwick, England

  So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.

• 
  BiteMe (@bitemespices) reported 59 minutes ago from Northamptonshire, England

  @ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dais (@_daisysawyer) reported 7 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  mal mulhern (@minion74) reported 17 minutes ago from East Ham, England

  @ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

• 
  verity clinton (@verityc_11) reported 19 minutes ago from Oakengates, England

  @ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁

• 
  Roses Finds (@Roses_Finds) reported 20 minutes ago from Wandsworth, England

  Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

• 
  Andy Weir (@andyhw168) reported 21 minutes ago from Glasgow, Scotland

  @ThreeUK and now your website not working.

• 
  John Gidman (@GiddyG) reported 23 minutes ago from Bracebridge Heath, England

  @ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.

• 
  Chris Tradgett (@tradgett) reported 26 minutes ago from Winsford, England

  @ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

• 
  James Barnham (@JWBarnham) reported 27 minutes ago from Wandsworth, England

  @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

• 
  Nick 235 (@music235) reported 27 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

• 
  Josh Shaw (@Dottyshaw) reported 30 minutes ago from Wetherby, England

  @ThreeUKSupport It’s too slow , EE and O2 offer better overall coverage. I will be in contact to discus my option when my contract it’s up for renewal, thanks