3 (Three) Outage Report in Kettering, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Kettering, Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Northampton |
Phone | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Wellingborough |
Phone | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@ThreeUKSupport joined you yesterday and had no phone service internet not a good start to a 24 month contact what’s happening your chat isn’t working either
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Rod Dunbar
(@rod_dunbar) reported
from
Moulton, England
@ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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#Bs👨🏾💻
(@quincy11k) reported
from
Northamptonshire, England
@ThreeUK This shit is pissing me off uno I just wanna use my phone, I better get unlimited data for a whole month since u lot are wasting my whole day..
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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richard edwards
(@rich001966) reported
from
Northamptonshire, England
@ThreeUK what’s happening with the network in Northampton no service all day.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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Rod Dunbar
(@rod_dunbar) reported
from
Burton Latimer, England
@ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Di Latchford
(@DiLatchford) reported
from
Northamptonshire, England
Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Velma
(@chloevelmafinan) reported
@ThreeUKSupport Since I changed to you. Its awful. TN34 3RS
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Michelle
(@__mybelle) reported
@ThreeUKSupport Still zero signal 😭
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Makhosi
(@sothooqueen) reported
@ThreeUKSupport And now nothing can be done to resolve this but there is evidence I called and someone lied but you just can’t fix your mistake and take ownership. It’s really a pisstake and disrespectful
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G.S
(@itsgsheldon) reported
Hey @ThreeUK the only thing keeping me from rejoining you guys on contract that you don’t offer visual voicemail, from what I’ve read, it’s been asked about time and again for over a decade, you’re the only remaining UK MNO that doesn’t support it, do you plan to at some point?
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Mike Loveday
(@McLoveday) reported
@MattNavarra @ThreeUK @ThreeUKSupport I had this issue with Verizon last year. Their response was to pay them an extra fee for their service that would do the same thing my phone already does - silence the call and send it straight to voicemail. Doesn’t fix the problem, but I’m sure they make money off it
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gav forever faithful
(@maidenwickerman) reported
@ThreeUKSupport would help if the number you gave me actually gave the option to speak to someone about it, there is no point ringing my friends phone cause you will never get to speak to me on it.
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Constantly acting
(@BestBoyPatrick) reported
@ThreeUK @ChelseaFC 2, big bad ***** C and Better than Pirlo Jorgi. The missing fik doesn’t count because he correct himself #3CFCShirt
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Makhosi
(@sothooqueen) reported
@ThreeUKSupport I was missold a contract over the phone which I disputed and your advisors told me that I never called there’s no evidence of me calling and I did that online and this went on for over 2hrs which one of your advisors (different one) later on found this phone call
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Terri Lamerton
(@terridoe3) reported
@StarryHarp @ThreeUKSupport @ThreeUK Three is by far the worse company in the world for customer service. How they can treat their customers with such distain and stay in business I will never know!
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Steph
(@missstevie) reported
@ThreeUKSupport Thank you, the online agent couldn't help unfortunately. I've resubmitted my request using the app so 🤞it will be successful this time.