3 (Three) Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Wellingborough, Northampton and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Wi-fi | |
| Northampton |
Phone | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Woods
(@MeganWoods__) reported
@ThreeUKSupport New Pay Monthly, it should of came on today but nothing. My phone has no service and my old number has been cut off.
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Dewi Jones 🏴
(@dewijones92) reported
@ThreeUKSupport no it does not. My android and my flat mate's iPhone (both on 3) are facing the same issue
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Chanin Lloyd
(@clloyd3003) reported
@ThreeUKSupport Hello, are their network problems in some parts of Basingstoke? Our 4G on our phones is not good and frequently fails
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Peter Braybrooke
(@The_Baron_X150) reported
@ThreeUKSupport Hoping you can help please. My mobile phone number hasn’t been released to me via the HTG PAC process and I can’t get into my 2FA based systems. 😬
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yishyene
(@smallcrazy) reported
@ThreeUKSupport you have wrongly deactivated my SIM and your call centre was no help AT ALL. I cannot access my Three account. I need help urgently please.
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Sophie West
(@sophiehd) reported
@clloyd3003 @ThreeUKSupport Yes, some contractors have cut through some cables and it’s affecting internet and phone signal. Very annoying!
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antinghamsound
(@antinghamsound) reported
@ThreeUK Our 5G home broadband is down again. No SMS to warn in advance and your website says 'We’re performing network upgrades in your area' with no estimate for when this will be working agin. Live chat doesn't work. Awful service.
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Kinda Nasser
(@nasser_kinda) reported
1/ Terrible service from @ThreeUK. I have been waiting on an email from them to confirm my lost phone has been blacklisted for weeks. I have called more than 7 times to have to explain myself over and over again.. and still NO email. @fonehouse lost my phone in the post
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Megan Woods
(@MeganWoods__) reported
@ThreeUKSupport No Operators available and had issues all afternoon with the live chat. - Said it would text me a code but can’t receive nothing due to no service?
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henry🌵
(@kickthehenry) reported
@ThreeUK is such a rip off network. Never seem to get signal anywhere and I’m charged £72 a month for the pleasure of an old iPhone model. Can’t wait for this contract to end after 10 years of thankless custom.