3 (Three) Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN16.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Kettering, Northampton, Market Harborough and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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richard edwards
(@rich001966) reported
from
Northamptonshire, England
@ThreeUK what’s happening with the network in Northampton no service all day.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@ThreeUKSupport joined you yesterday and had no phone service internet not a good start to a 24 month contact what’s happening your chat isn’t working either
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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Di Latchford
(@DiLatchford) reported
from
Northamptonshire, England
Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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#Bs👨🏾💻
(@quincy11k) reported
from
Northamptonshire, England
@ThreeUK This shit is pissing me off uno I just wanna use my phone, I better get unlimited data for a whole month since u lot are wasting my whole day..
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Leon
(@LeonHutton) reported
@ThreeUK's website is terrible. Won't log me in with the password that I know is correct, locks my account, I then reset the password, website throws up an error, try logging in with new password, says incorrect and relocks my account. Tried 3 times to reset it now!
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Philip Godfrey
(@PhlipGodfrey) reported
@ThreeUKSupport No errors or messages shown on screen and it shows no signal and emergency calls only. I've even tried it in another phone but it still shows no signal.
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Daz
(@dazzyro1) reported
@jam_face @ThreeUK Their signal is terrible most of the time where I really need it. I’m with ID mobile who I didn’t know until it was too late, piggyback on their network. So I’m stuck with the same old shitty signal in most places. Really can’t wait to leave next year.
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Jack Smith
(@JackSmi80932144) reported
@ThreeUKSupport No internet for a week in BS1. Your network status claims that engineers have been working on it the duration, whilst your coverage checker claims the work hasn't started. Can I get an accurate status report, preferably with time estimate so I can plan around it?
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Becky Frankel
(@RebeccaFrankel5) reported
@ThreeUKSupport So I would have had over 3 days withbo service, will I be getting compensated for this? Thanks
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Betsyyyy
(@BetsyBluesBunny) reported
Would NOT recommend @ThreeUK at ALL. The three store didn’t cancel my account correctly and now I have to pay so much money because of THEIR mistake. Absolutely ridiculous. What a sad money making scheme.
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Valmikisunilgill
(@Valmikisunilgi1) reported
@ThreeUKSupport Dear sir I told you simply my internet not working properly and you same treat my like 3 costumer service who working there..dear 3 if you fix my internet problem that's good for me if you can't fix doesn't matter I continue with my contract...I am very disappointed sorry forsay
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A L i 🩺
(@ALi_ALAEQ) reported
@ThreeUKSupport I did chat to them again the same response “we will do our best to deliver it to you/shop soon, we apologize and now we will transfer you to the complaint team” i have made 4 complaints and i bet NOBODY have even looked at them. Absolutely terrible and unpleasant experience.
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Gazz1e
(@gazz1e) reported
@dougbinks @ThreeUK Search Twitter for the issue. It’s been going on for months. If @ThreeUK can even provide 200mb of mobile data, I wouldn’t risk paying them money for data as it seems there network is shagged.
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Steve
(@1ststevieD) reported
@ThreeUKSupport I did speak to you directly yesterday but was put through to people that could not understand me, they also put the phone down on me twice, over an hour of my time for nothing, I’ve contacted Chitter Chatter they have taken the issue up with there accounts