3 (Three) Outage Report in Kettering, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@ThreeUKSupport joined you yesterday and had no phone service internet not a good start to a 24 month contact what’s happening your chat isn’t working either
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
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Di Latchford
(@DiLatchford) reported
from
Northamptonshire, England
Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fallen Angel
(@xdolphindiver) reported
@ThreeUK just wanted to thank you for my fourth abusive call from the rude bullies you employ to harass people into handing over money not owed to you. It seems the hour I spent trying to resolve this was wasted as instead of the promised escalation call, I just get this.
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Dani🌙
(@danixeIIe) reported
@ThreeUKSupport my 4G is not working in CM11NU area. Has been on and off working all week. 3G is very slow also
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Cort Carpenter
(@Cort_Carpenter) reported
@davestokes @ThreeUK Wretched, any other mobile providers you could go with instead? That's borderline criminal to charge without service.
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Very Little Gravitas Indeed
(@Zetetic_Elench_) reported
@ThreeUKSupport as you now support eSIMs, do you have any timeline on when you might support the Apple Watch?
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Amy
(@Amy16486454) reported
@three_broadband @ThreeUKSupport Please please please PLEASE let me speak to someone UK-based about my account problems. I've had 10 hang-ups from the Indians because they keep blaming other departments. PLEASE. You have the worst customer service I've ever experienced.
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𝙧𝙖𝙘𝙠𝙨
(@Racks97134646) reported
@ThreeUKSupport I’ve tried turning network settings on and off again but no luck. I live in TA5 area but this has mainly been happening it TA6
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Tina
(@TeeShirt18) reported
@ThreeUKSupport Can you help me transfer my number over from Three monthly to a Three PAYG account? I've gone through at least 12-15 customer service reps who haven't managed to go this successfully. I'm not sure why it's so difficult...
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Sherrie
(@FollowSherrie) reported
@Vicky_RHine @ThreeUK It is still bad. Ridiculous amount of time to wait.
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Fallen Angel
(@xdolphindiver) reported
@ThreeUKSupport I ported a couple of phones to a new network - your online system advised me there would be nothing further to pay. I am then sent 2 invoices - 1 in credit but the other with a balance - I was charged a cancellation fee on only one account despite being told there was no fee.
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Sarah
(@Sarah23594535) reported
@ThreeUKSupport It’s still not ringing through to me! Help please x