3 (Three) Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN16.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (64%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Kettering and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Phone | |
| Kettering |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Andy Stewart
(@troozers) reported
from
Brixworth, England
@ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Spradbery
(@spradders) reported
@ThreeUKSupport You’re sending letters to her old address. I told you a year ago. I don’t have a new address. I spoke to cust svcs but not sure they will help. I can send you acct number / address and you can PHONE HER to sort it, please please help and stop exploiting her!
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Susan
(@susiewiggles) reported
@ThreeUKSupport It's more that the prices offered to me are the same as the website for a new customer. I'm disappointed that paying 2 contracts on time every month for 20 years means nothing.
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HelenTweets
(@HelenMawson) reported
@ThreeUK I need to add roaming to my phone plan ASAP how do I do this I can't get through to anyone in your phone service
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Christopher Crossan
(@criscros89) reported
@ThreeUK you have failed to refund me and instead claimed I owe you money and sent my files to a credit collection agency. You have now breached GDPR by sending me another customer letter about their lost iPhone. Including their fill name, address and mobile. CEOs office reply?
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susu
(@susuwayland) reported
@ThreeUKSupport your broadband is awful!!when my partner works on his computer I can’t use the internet??the internet doesn’t work if two people uses it!!!!Either sort this out asap or cancel my contract!!!
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Amets Analytics
(@AmetsAnalytics) reported
@ThreeUKSupport I had no network for 4 days then when I finally got through to a engineer they told me what had happened. No text or email received for my broadband.thanks for replying but 3 should do better
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chumpy
(@crispbeverage) reported
@ThreeUKSupport This isn't particularly helpful right now. You're only going to support if the issue persists? That's rubbish. The issue is happening now and I'm paying you money while it's happening. This has been happening for a week now and not for the first time. This service has been awful.
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Paul Wilson
(@Judgetug) reported
@ThreeUKSupport need to fix spending cap issues. Nothing in app mentions credit limit when setting a cap. I’ve at least 7 texts happily telling me spending cap set to 0. Stuck without calls or data in Spain LOUSY SERVICE
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Alfie
(@BentanBaller) reported
@ThreeUK You are the WORST Provider on planet earth, been with you for about 10 years but I will be cancelling my contract immediately. How can I come back from being abroad, my data being on and 5G full connection showing… but nothing is loading and phone acting like no signal
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Anna Turrell
(@anna_turrell) reported
@olicollett @ThreeUK The roaming charges don’t apply for those on the network before Oct ‘21, and who haven’t upgraded their contracts, so you should still be ok on that front. On the poor signal, I hear you.