3 (Three) Outage Report in Kettering, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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Andy Stewart
(@troozers) reported
from
Brixworth, England
@ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUKSupport 0.5mb for nearly 36 hours! Having to go to Mum's house to do my banking and online shopping. Call handler told me "working on mast in my area". Service checker says no problems. To make it even worse, my mobile phone has run out of data allowance because of it.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUK instead of music festivals, get your core business right first, 0.5mb Internet for the last 48hours! Call handlers say they're working in the area, service checker says no issue. 4 devices rendered useless. Starlink ordered, has to be better that this.
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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jeff archer
(@JF111) reported
from
Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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Jess Adams
(@JessLeighA) reported
from
Kettering, England
@PeterJRoycroft @ThreeUK i didn’t get one either, im on smarty which uses 3 network. guess we will just be blissfully ignorant when it comes to our demise
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUK any chance of getting the network back up and running in Desborough UK Currently 1mb download speed
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cords
(@thedjcords) reported
I see @ThreeUKSupport network is just as bad as it was when I left 10 years ago. Place order, order fails with a random technical fault. Promised call back, instead got spam call trying to sell me more contracts "as a valued customer". Had to manually put order through and...
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Eddie Freeman
(@edward8352) reported
Hey @ThreeUK @ThreeUKSupport is there a problem with the app just now? Ive tried to log on with my three accounts and its a fault reply 👍🏻 Thanks Eddie
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torikeogh1978
(@torikeogh1978) reported
@ThreeUKSupport you offered me £100 credit on my account which was never applied. I’ve emailed many times looking for update (social media team offered it) and no reply..
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Andrew Bisson 🇺🇦🇯🇪
(@JerseyBeans) reported
@ThreeUKSupport I can’t log in because it requires 2fa but I can’t receive texts because I’m not on network 😞
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Steve Deeks
(@DeeksSteve1) reported
@ThreeUKSupport You've completely broken the terms of your contract. on the last web chat your operative promised to refund the money - and that I would get two months free line rental as compensation. Neither have happened. What the hell is going on - your reputation is in tatters. It's fraud.
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Paul Mallon
(@paulmallon43) reported
@ThreeUKSupport have spoken to 2 different service advisors...in USA can make calls and use data nut when someone calls me they get message that my number isn't recognised....can forward calls to voicemail....any ideas how and when this will be fixed?
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Philthetramp
(@magazemo) reported
@ThreeUKSupport internet down again??? Can’t log on to even to check any bill issues???
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Steve Deeks
(@DeeksSteve1) reported
@ThreeUKSupport Rhiannon - or whatever your real Asian name is - I have reported it - endlessly. You've illegally taken money from my account - broken all yr promises - and I've been holding to get through for hours. You are genuinely the worst company I have ever had the misfortune to deal with
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Abena Kuti
(@Absna) reported
@ThreeUKSupport Just cut off on 6th Jan, this was even before prepaid period was up. I had ordered a contract SIM that never arrived and presume this was a predatory way of ensuring I take the contract?
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Sarah Hutchison
(@sarahmhutchison) reported
@ThreeUK could you please put some indicative dates on your Big Network Build information? I’d appreciate knowing when my signal is likely to improve. Currently I get intermittent 3G or no service at all.