3 (Three) Outage Report in Kettering, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Phone | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Wellingborough |
Phone | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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richard edwards
(@rich001966) reported
from
Northamptonshire, England
@ThreeUK what’s happening with the network in Northampton no service all day.
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@ThreeUKSupport joined you yesterday and had no phone service internet not a good start to a 24 month contact what’s happening your chat isn’t working either
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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#Bs👨🏾💻
(@quincy11k) reported
from
Northamptonshire, England
@ThreeUK This shit is pissing me off uno I just wanna use my phone, I better get unlimited data for a whole month since u lot are wasting my whole day..
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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Di Latchford
(@DiLatchford) reported
from
Northamptonshire, England
Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport Coverage isn't the problem, throughput is. I've got about 50% 3G signal strength, 4G when I get it is about 25%. Data is intermittent regardless of signal strength. Forget about coverage, it's irrelevant in this case.
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TatanicYT
(@TatanicYt) reported
@ThreeUKSupport Sorry, neither I use 5G nor I live in UK. I am just telling that I thought with 5G we might get ping as low as 10 ms. I was not questioning your service I just told my expectation with 5G.
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Adam 🗺
(@pseudomonas) reported
@Uitlander @ThreeUKSupport @ThreeUK I got a text saying "use your phone within the UK by [date] to avoid having your service cut off". I did so, and then got told "no, you were supposed to *use it in the UK and not return to Belgium for the rest of the year*, we're cutting your service anyway"
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Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport I got a text message saying "to avoid your roaming service being cut off, use your phone in the UK by [date]". I used it in the UK by [date] and was then told that it was being cut off anyway.
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport why is the signal so poor in ng9????
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
1. @ThreeUKSupport The service advisor I just talked to was absolutely useless. My phone is failing to switch to 5G & all she was concerned about was taking postcodes of where I been 2day & tells me theres no 5G there where I know there is.
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Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport I got a text message saying "to avoid your roaming service being cut off, use your phone in the UK by [date]. I used it in the UK by [date] and was then told that it was being cut off anyway"
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Chris Benton
(@The_Gog) reported
@ThreeUKSupport Hello. The problem is that I need to enter my number but since I have had no text I don’t know my number ! I have an android phone. When I go into settings there is no number listed .
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🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt
(@Uitlander) reported
@pseudomonas @ThreeUK Yeah I have noted the 'we never expected you to think that when we said X we meant X and not Y which is what we retrospectively decided we meant instead'. Also the unilateral changing of a contract without your consent.
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Janet McKnight
(@j4) reported
@pseudomonas @ThreeUK Not gonna bet but I had a Three SIM in my first gen 3G iPad & it took SIX MONTHS to close the account with them after they refused to let me change to PAYG, during which time they never once understood that I couldn't get texts or phone calls on an iPad.