3 (Three) Outage Report in Kettering, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUK any chance of getting the network back up and running in Desborough UK Currently 1mb download speed
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jeff archer
(@JF111) reported
from
Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Andy Stewart
(@troozers) reported
from
Brixworth, England
@ChristianMarsh @VodafoneUK @ThreeUK It gets better, the fee is apparently £5.47 PLUS the 90p. The issue is not the amount, but the principal of saying "x" but hiding the fact that "y" is also required. What else am I going to find within the contract?
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Penelope Cowell Doe
(@henry_sister) reported
@ThreeUKSupport 24 hours later you haven't bothered to follow up the complaint. So, you're not really interested.
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Zoechal
(@zoeputters) reported
Is anyone else really struggling with @ThreeUK and their account. I have tried three times to cancel an account with them (that should have been cancelled two years ago!)> They have promised that it has been cancelled and I will have a 6 month refund but STILL not cancelled.
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport I haven't selected any! I privately purchased my watch and had a pre-existing contract. Spoke to support yesterday who said I can't use my smartwatch unless I pay Three £125 to end my contract early and take out a new one. Crazy. I just want to use my watch as intended!
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Candy merc
(@candy_merc) reported
@ThreeUKSupport My frustration is my internet both WiFi and data is **** and both from 3. I try to use my data and it spins for hours,u switch to WiFi and that's worse of the worse but at the end of the month u taken both money out for WiFi and data..why I'm I paying ?
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Kerry Yates 🇺🇦
(@kerry_winter) reported
@ThreeUKSupport Over 18 years and three contracts and I can’t get any help
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Wynn Thornton
(@CCmmandrInChief) reported
@celeryseller @ThreeUK …but would need to go on the website. After 45+ minutes of wading through retention pages on the website, I was told I needed to call. I called multiple times, and every time was told my identity couldn’t be verified so I couldn’t cancel.
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Candy merc
(@candy_merc) reported
@ThreeUKSupport I'm not stopping untill Ur network stop spinning ..u made me late in my assignment,uve made social media not fun cus opening an app takes all year to spin..thank u for the stress and good u still taken Ur money out after all the months I been complaining
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Adam Crossley
(@Adam_Crossley) reported
Hi @ThreeUK it’s been over 30 days since the end of my contract and I’m yet to receive my credit refund. Any help please?
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Captain Cooper 🔴⚪️
(@nigel670) reported
@malcolm_purvis @ThreeUK Working opposite the Park .. signal is diabolical nearly as bad as Yarm ! 👍🏻
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Lewis Trower
(@spartalewis115) reported
@ThreeUK any chance you can explain to me, why instead of switching my mobile no. From old phone to new on the 4th Feb, as requested. You closed the number down?! now I'm being told I have to wait 72 more hours before it's back? That's over a week without my phone number!