3 (Three) Outage Report in Kettering, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Phone | |
| Northampton |
Internet | |
| Corby |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@ThreeUKSupport joined you yesterday and had no phone service internet not a good start to a 24 month contact what’s happening your chat isn’t working either
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
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richard edwards
(@rich001966) reported
from
Northamptonshire, England
@ThreeUK what’s happening with the network in Northampton no service all day.
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#Bs👨🏾💻
(@quincy11k) reported
from
Northamptonshire, England
@ThreeUK This shit is pissing me off uno I just wanna use my phone, I better get unlimited data for a whole month since u lot are wasting my whole day..
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Rod Dunbar
(@rod_dunbar) reported
from
Burton Latimer, England
@ThreeUKSupport @ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Di Latchford
(@DiLatchford) reported
from
Northamptonshire, England
Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bethybee
(@e_s_q) reported
@ThreeUK why is your signal so bad today? W6...
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Richard Matthews
(@dickiematthews5) reported
@ThreeUKSupport why is it impossible to get any sort of signal in TN316HB on your service when I can with EE ? You supply an appalling service.
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Pete Cleverley 💙 #RemainersWereRight #FBPE
(@PeteRumour) reported
@ThreeUKSupport I usually charge it on a pad, but just hot a car with android auto. It keeps dropping out and it is random. Tried charging it at my sons, wouldn't charge unless I moved it about. My wife's S9 works fine in the car! But I have read about Port problems with S20.
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BellSam48
(@Sam48Bell) reported
@VodafoneUK @O2 @ThreeUK Phone-man - Far from Home /Phone - works - Far from Home. Very bad. 🕸
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dstaak
(@dstaak2) reported
@ThreeUKSupport I went into store and they put me on the phone to the cancellation team and I was told it has been done and confirmed. Which clearly it wasn’t , I’ve been told numerous times they have put in an investigation which has never happened !!! Not happy at all @ThreeUK
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Jack Mooney
(@jackmooney14) reported
@ThreeUKSupport so apparently my new phone that was ordered back at the start of December has been delivered, but an internal investigation has given me no solutions to the issue - is there any way I can get my phone to my address?
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Gareth J
(@Gareth_J_Travel) reported
@ThreeUKSupport Just done all this with your online chat. Solved nothing and wasted 20 minutes of my life. Great intro for a new customer...
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Richard Matthews
(@dickiematthews5) reported
@ThreeUKSupport Hmmm - if I had 5p for every time I heard that excuse I could buy my own mast . How come when I ask your support staff they don’t mention it ?
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Aamer Khan
(@Amz__k) reported
@ThreeUKSupport And still I do not have my phone. I have paid the upfront cost and paid three months towards a contract for a phone I do not have. I wonder how Three will remedy this situation? Do you really care about your customers? Let’s see. Customer for over 10 years.
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Steven
(@Steven1Mc) reported
@ThreeUKSupport @MoneySavingExp I am still being asked to pay for a service that should have been disconnected and after trying to resolve this with multiple avenues I am getting nowhere