3 (Three) Outage Report in Kettering, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton, Kettering and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Wi-fi | |
| Northampton |
Phone | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Leonie Pujol
(@leoniepujol) reported
from
Oundle, England
@ThreeUKSupport That doesn’t help me at all. I’ve looked at my account and can’t find the information. Hence why I’m contacting you. Where do I need to look to find the breakdown of this months bill please?
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Paul Spencer
(@spenny0417) reported
from
Desborough, England
@ThreeUKSupport joined you yesterday and had no phone service internet not a good start to a 24 month contact what’s happening your chat isn’t working either
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport no tweet answered for an hour and u didnt use your pea brain to reply mine in that 60 minutes. 60 minutes sat there doing **** all
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Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport Also, your Go Roam service was valid for longer stays *within the EU* when I started my stay here. You changed your ToS in July to make it "only for short travels"
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TatanicYT
(@TatanicYt) reported
@ThreeUKSupport Sorry, neither I use 5G nor I live in UK. I am just telling that I thought with 5G we might get ping as low as 10 ms. I was not questioning your service I just told my expectation with 5G.
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Chris Benton
(@The_Gog) reported
@ThreeUKSupport Hello. The problem is that I need to enter my number but since I have had no text I don’t know my number ! I have an android phone. When I go into settings there is no number listed .
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport @pseudomonas No ******* signal u useless wasters
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Superb Owl
(@swearycoeliac) reported
@ThreeUKSupport I have called but I haven’t been getting anywhere with resolving this problem unfortunately. Is there any reason why it’s still showing the upgrade on my account? Do you know how long it will take to remove it?
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport why is the signal so poor in ng9????
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Charli Marie
(@charliprangley) reported
@pseudomonas @ThreeUK That sucks!! When I return to the UK I’ll be moving off Three too.
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Janet McKnight
(@j4) reported
@pseudomonas @ThreeUK Not gonna bet but I had a Three SIM in my first gen 3G iPad & it took SIX MONTHS to close the account with them after they refused to let me change to PAYG, during which time they never once understood that I couldn't get texts or phone calls on an iPad.
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport If u answer my tweet about why the signal is poor,instead of ignoring on purpose, then we wouldnt be where we are. Do i ignore people when i get asked something??