3 (Three) Outage Report in Towcester, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Towcester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Towcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Towcester, England
The most recent 3 (Three) outage reports came from the following cities: Northampton, and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 days ago |
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Phone | 17 days ago |
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Phone | 18 days ago |
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Total Blackout | 30 days ago |
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Internet | 1 month ago |
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Total Blackout | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Bentendo 🍄 (@littlesmegger) reported from Hardingstone, EnglandSo looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?
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BiteMe (@bitemespices) reported from Northamptonshire, England@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, EnglandI genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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Bobby farrell (@Bobbyfarrell13) reported from Milton Keynes, England@ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch
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jeff archer (@JF111) reported from Northamptonshire, England@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
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BiteMe (@bitemespices) reported from Northamptonshire, England@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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Edward Lui (@edwardlui) reported from Milton Keynes, England@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
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WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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David Martin 💙 (@rdgmartin) reported from Milton Keynes, EnglandNot sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from Milton Keynes, England📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, EnglandI recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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Mike Walker (@mikewalker74) reported from Roade, England@ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue
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Michael Dono (@mediocrebahn) reported from Milton Keynes, England@ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.
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BiteMe (@bitemespices) reported from Northamptonshire, England@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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BiteMe (@bitemespices) reported from Northamptonshire, EnglandStill no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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BiteMe (@bitemespices) reported from Northamptonshire, England@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Yinster 🏴 🇭🇰 🥡 🥩 🐾 (@Yinster) reported@ThreeUKSupport Not sure how you can help if you need him to authorise me 1st and he isn't with me. That was the issue. With lockdown, seeing dad is less frequent otherwise all this would have been sorted out
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PHIL DUNPHY STAN ACCOUNT (@amakanamz_) reported@ThreeUK is hands down the worst customer service I have ever received!!!!!
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Samuel Timothy Jones (@SaintSamIAm) reported@ThreeUKSupport On the 28th, I think. Yes it said it was successful. But my old contract with O2 is still live, it should be cancel when the number moves over to you guys.
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Sea of bitterness (@mollyellen1996) reported@ThreeUK how do I go about speaking to a staff member if I can’t access My3? (Never have been able to)
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Mummy To The Max (@MummyToTheMax) reported@ThreeUKSupport Just a sim card - Oops... Your payment was unsuccessful. Sorry, there seems to be a problem and we can't process this right now. Please call us by dialing 333 from your Three mobile, or 0333 338 1001 from any other phone. Return to homepage
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Andy Swann (@Andyswann45) reported from Abbots Langley, England@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Craig Minihan (@craigminihan) reported@ThreeUKSupport A few months ago you changed your web site login. The change doesn't work with Chrome very well due to: phone number entry page (why??????), 12 char limit on pwds. Chrome suggests longer by default which causes a weird 'text.generic' error page to show. Fix please
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Lorna Harris (@Lornah72) reported@ThreeUK your customer service is appalling. I've received a letter saying I'm owed a refund! Three phones calls this morning, put on hold, cut off and still no refund! This is why I left Three! I just want it sorted and my money back that you're telling me you owe me!
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ST (@BroadsandsScott) reported@ThreeUKSupport do you deliberately cancel everyone's direct debits in order to scam them out of a £5 charge or just me....twice ??
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Debz Glover😜 (@DebzGlover) reported@ThreeUKSupport As for your chat service. Whenever I try i get the "please try later" message. The receipt doesn't have a tracking no on so I'm buggered basically. But the receipt proves I've sent it. There is no way you are getting another penny from me. You can stuff your bill, tyvm!