3 (Three) Outage Report in Towcester, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Phone | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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Bentendo 🍄
(@littlesmegger) reported
from
Hardingstone, England
So looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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jeff archer
(@JF111) reported
from
Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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David Martin 💙
(@rdgmartin) reported
from
Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
I genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
Milton Keynes, England
📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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Michael Dono
(@mediocrebahn) reported
from
Milton Keynes, England
@ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.
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Bobby farrell
(@Bobbyfarrell13) reported
from
Milton Keynes, England
@ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BHARATKUMAR
(@bkpatel81) reported
@ThreeUK I have renewed my contract yesterday via 3Mobile Hounslow store. Within an hour of renewal I went to store again to cancel contract as found better deal online. went into store on same day to cancel the contract but they said cannot cancel it. what kind of service is ?
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Emma 💜
(@itittatwifey) reported
@ThreeUKSupport No they said they would give me instrx to make a top up but I explained I needed help with why the auto renewalreal hadn't worked. y far. I used a UK bank card to set it up. I confirmed at rhe time as being set up correctly. I had also topped up twice using same card. Cash credit
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Saima
(@saimaa_z) reported
Just made the biggest mistake moving to @ThreeUK On receiving our new sims my husband and I have moved our previous numbers over. We experienced low network coverage and at times none at all.. my husband called to resolve and his number was cut off with no warning nor no PUK code
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Ben Burns
(@burnsb) reported
@ThreeUKSupport Seems i cant find a 5G broadband signal in B23 5PR, is there issues in the area of which is stopping me from getting 5G?
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Bradley
(@BVickers25) reported
@ThreeUKSupport I can not take a phone call in my own house because the service you provide is awful. I live in an M9 postcode. I have "2 bars" of signal. This is an ongoing issue.
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Xanthe Clay
(@XantheClay) reported
@ThreeUKSupport you asked me to get in touch when I had no internet despite having plenty of signal. It’s happening all the time but usually because I have no internet I can’t get in contact. But right now in BS6 I can get three “bars” of 4G but no internet. I’m on wifi now.
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Kevin Vigrass
(@KevinVigrass1) reported
@ThreeUKSupport i have left 3 due to coverage issues, I was advised no charges but this has not been the case. I have been on calls for 3 hours over 5 calls and still no resolution
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Conall Rafferty
(@rafferty_conall) reported
@ThreeUK customer support are a nightmare
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @Bamboo_Kane Hello Pete, just for your information, the steps on iOS 15 to reset network settings are slightly different now. Instead of the option in the general settings just being labelled reset, it’s transfer or reset iPhone, reset and then reset network settings.
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Mico
(@oneMico) reported
@ThreeUK Forgot to add, another place mobile data doesnt work: Hampden. What a service!!