3 (Three) Outage Report in Towcester, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Community Discussion
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3 (Three) Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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tmb
(@tinashee) reported
from
Milton Keynes, England
I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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andy anderson
(@vodkaman67) reported
from
Milton Keynes, England
@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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Mr Smith
(@Gospodin_Smith) reported
from
Milton Keynes, England
@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE
(@capnthommo) reported
from
Weedon Beck, England
@ThreeUKSupport Still not working. No connection on homefi. There has been nothing all day.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE
(@capnthommo) reported
from
Weedon Beck, England
@ThreeUKSupport I'll try the homefi hub. That's where the problem is/was. This has been an intermittent issue over the last 6 days. Worst today.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peso
(@Peso______) reported
@ThreeUKSupport Thanks - yes it’s not commecting anywhere. The Virgin Media Wifi link takes me to a Three website, which tells me the phone should automatically connect to Three Wifi, but this never appears in my list of available wifi connections
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philwoodford
(@philwoodford) reported
@ThreeUKSupport Sorry if I’m being stupid, but where do I access the ‘control my spend’ feature in the app? If I search it, I just get links to web pages outside the app. I can’t find the place where I actually do this.
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Byron Welton
(@byronieee) reported
@ThreeUKSupport Thank you for your reply! And I’ve never had to check before when I’ve gone abroad, so I hadn’t checked unfortunately, my data roaming on my phone settings is definitely on. I don’t know if I was meant to turn it on through the three app beforehand? Thank you for your help ✨
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Jodie
(@Jojo665_2021) reported
@ThreeUKSupport Technical issues, agents not doing their jobs correctly lots of different excuses. I’m due to call AGAIN today. I had a three contract with the number I wanted to keep and then got a new three contract which I want it transferred to. I’m so sick of dealing with this call centre.
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Tom Quante
(@TomQuante) reported
@ThreeUK your customer service sucks and has always sucked. Cannot wait to leave the network
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PB Tips
(@pbroadhurst) reported
@ThreeUK how do I ask you a question? Live chat not working in three app…
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Scooby Smith
(@Julesifer23) reported
@ThreeUK is your network data ever going to be ok. Have been a customer for a few years now, and the service once was fantastic, now I'm lucky if I get any internet on my phone.
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Ian Jeffray
(@ianjeffray) reported
@VodafoneUK @archifishal @ThreeUKSupport "Happy to help" you aren't. I've wasted lots of time with you claiming it's specific to me / my phone / whatever. Get your engineer out here, do the darn speed test yourself, see how patheitc it is. Stop blaming the user. Stop advertising lies.
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Elizabeth Meager
(@lizzieameager) reported
Hi @ThreeUK @ThreeUKSupport I've been trying to get a copy of my bill emailed to me for over a month now. 4 different customer service reps on your online chat have said they will send and not done it. PLEASE HELP ME