3 (Three) outages and service status in Towcester, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
- 3 (Three) generated 0 outage signals in the last 24 hours around Towcester, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Towcester, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Towcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Towcester, England
The most recent 3 (Three) outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 days ago |
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Internet | 18 days ago |
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Internet | 27 days ago |
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Internet | 2 months ago |
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Phone | 3 months ago |
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Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Victoria Earl (@vickiearl_earl) reported from Grange Park, England@ThreeUK you are without doubt, appalling!!! I am utterly disgusted by the level of incompetence and understanding! Somehow I have been signed up to a contract I don’t want, I contacted you to cancel an upgrade and the left hand has no idea what the right is doing
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BiteMe (@bitemespices) reported from Northamptonshire, England@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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BiteMe (@bitemespices) reported from Northamptonshire, England@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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Rod Dunbar (@rod_dunbar) reported from Moulton, England@ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service
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Jazeem (@Jazeem) reported from Milton Keynes, England@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE (@capnthommo) reported from Weedon Beck, England@ThreeUKSupport Still not working. No connection on homefi. There has been nothing all day.
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Roy Long (@Roy_Long) reported from Northamptonshire, England@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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Steve Deeks (@DeeksSteve) reported from Northamptonshire, England@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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ashpole (@ashpole) reported from Northamptonshire, England@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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David Henderson (@atlantean526) reported from Northamptonshire, England@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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David Harrison (@snapperdavid46) reported from Northamptonshire, EnglandA victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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Tommaths (@TeaKayB) reported from Milton Keynes, England@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Bentendo 🍄 (@littlesmegger) reported from Hardingstone, EnglandSo looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?
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BiteMe (@bitemespices) reported from Northamptonshire, EnglandStill no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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Roy Long (@Roy_Long) reported from Northamptonshire, EnglandA question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
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Mike Walker (@mikewalker74) reported from Roade, England@ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue
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Michael Dono (@mediocrebahn) reported from Milton Keynes, England@ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.
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Coel Harrison (@CoelHarrison94) reported from Towcester, England@_Chris_Hurst_ @cabman1967 @ThreeUK Laughable mate I work for a network provider and they tell you to push what they get for free in the customers face, it's barely free when you lose £300 by doing it
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, EnglandI genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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Aston (@4ston420) reported@skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..
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Hamza Butt (@hrbuttpk) reported@ThreeUK terrible service on the 5G hub - thinking of changing!
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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🎀Christine🎀 (@xChristine_Gx) reported@ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?
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#1 BREAKDOWN ***** (@SynthHenry) reported.@ThreeUK with the worst service & customer service of all time. online help gets told EXPLICITLY how my issue is YOUR FAULT, so YOU need to do something about it and got cut off by your agents