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3 (Three)

3 (Three) outages and service status in Towcester, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Towcester, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Towcester, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Towcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Towcester, England

The most recent 3 (Three) outage reports came from the following cities: Northampton, and Milton Keynes.

CityProblem TypeReport Time
Northampton Internet 16 days ago
Northampton Phone 29 days ago
Milton Keynes Phone 30 days ago
Northampton Total Blackout 1 month ago
Northampton Internet 2 months ago
Northampton Total Blackout 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Towcester, England

Latest outage, problems and issue reports in Towcester and nearby locations:

  • mediocrebahn
    Michael Dono (@mediocrebahn) reported from Milton Keynes, England

    @ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.

  • TeaKayB
    Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, England

    I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.

  • kingdomzebedee
    Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England

    @ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.

  • Bobbyfarrell13
    Bobby farrell (@Bobbyfarrell13) reported from Milton Keynes, England

    @ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch

  • rosiescupoftea
    Rosie (@rosiescupoftea) reported from Buckingham, England

    @ThreeUK why does my phone signal randomly just cut out and stop working. I always have to put it into airplane mode then turn that off for things to work normally again 😑

  • littlesmegger
    Bentendo 🍄 (@littlesmegger) reported from Hardingstone, England

    So looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?

  • vickiearl_earl
    Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @ThreeUK you are without doubt, appalling!!! I am utterly disgusted by the level of incompetence and understanding! Somehow I have been signed up to a contract I don’t want, I contacted you to cancel an upgrade and the left hand has no idea what the right is doing

  • VictoriaJersova
    Victoria (@VictoriaJersova) reported from Milton Keynes, England

    @ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.

  • TeaKayB
    Tommaths (@TeaKayB) reported from Milton Keynes, England

    @ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.

  • bitemespices
    BiteMe (@bitemespices) reported from Northamptonshire, England

    Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.

  • Pau1Mc
    Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England

    @ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

  • VictoriaJersova
    Victoria (@VictoriaJersova) reported from Milton Keynes, England

    @ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.

  • WordsFromAPen
    WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England

    @EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

  • rich001966
    richard edwards (@rich001966) reported from Northamptonshire, England

    @ThreeUK what’s happening with the network in Northampton no service all day.

  • mikewalker74
    Mike Walker (@mikewalker74) reported from Roade, England

    @ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue

  • DeeksSteve
    Steve Deeks (@DeeksSteve) reported from Northamptonshire, England

    @ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further

  • Gospodin_Smith
    Mr Smith (@Gospodin_Smith) reported from Milton Keynes, England

    @ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds

  • CoelHarrison94
    Coel Harrison (@CoelHarrison94) reported from Towcester, England

    @_Chris_Hurst_ @cabman1967 @ThreeUK Laughable mate I work for a network provider and they tell you to push what they get for free in the customers face, it's barely free when you lose £300 by doing it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • trouvailler_
    H (@trouvailler_) reported

    @ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.

  • bryanhamilton79
    thebrainman (@bryanhamilton79) reported

    @ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this.

  • sthelens101
    Ben Jones (@sthelens101) reported

    @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • jamesma34307397
    james marshall (@jamesma34307397) reported

    @franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least

  • rachel_l_james
    rachel james (@rachel_l_james) reported

    @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • sara_endipidy
    Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported

    Hi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.