3 (Three) Outage in Grange Park, Northamptonshire, England

@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..

@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged

@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.

@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.

@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).

@ThreeUK you are without doubt, appalling!!! I am utterly disgusted by the level of incompetence and understanding! Somehow I have been signed up to a contract I don’t want, I contacted you to cancel an upgrade and the left hand has no idea what the right is doing

A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.

@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.

A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡

Shame on you @BBCBreakfast openly mocking Threes suggestion to turn a phone on and off. Told my colleague to do this yesterday and guess what, she reconnected to the network. It's not as stupid as you might think. @ThreeUK

@ThreeUK This shit is pissing me off uno I just wanna use my phone, I better get unlimited data for a whole month since u lot are wasting my whole day..

@ThreeUK what’s happening with the network in Northampton no service all day.

@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.

"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕

@ThreeUK i can’t believe i can talk to someone and get offered a free upgrade then ring back in ten mins to accept the offer then told that they can’t do it !! have 2 contacts with you for 8 years and i am now cancelling them both !! terrible service

@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

@_Chris_Hurst_ @cabman1967 @ThreeUK Laughable mate I work for a network provider and they tell you to push what they get for free in the customers face, it's barely free when you lose £300 by doing it

Really disappointed with @ThreeUKSupport WUNTU app. Never ever get free or discounted costas or greggs anymore. Don’t use any of the good things as don’t have any near my town 😭

@ThreeUK seriously 3 are you sure you should be operating, ive been passed from department to department and all they want to do is sell me something- I NEED TECHNICAL HELP NOT SALES!!!! #crapservice #dontbother #findanoutherprovider

@ThreeUKSupport you really know how to cheese off your existing customers, I’m paying £30 for 100GB Home-Fi yet you offer unlimited data Home-Fi for £22. Really doesn’t make me what to renew in July when you treat loyal customers like this. 👎

@ThreeUK Sort your services out! No voicemail for 3 months and I’ve wasted hours on chat and the phone to your customer service! Still broken 😡

@ThreeUK is the worst mobile network ever. Laziness has kept me with them for so long. Need to respect myself and leave this shit company.

@ThreeUKSupport No list of charges at all - can I please be contacted today for a resolution.

@easyJet @stewartwcsmith @ThreeUK Did you meet JJ and Timea from @easyJet @LLA_Ltd as they’ll help make sure your flight is ruined!

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@donmcallister @ThreeUK Switched from @ThreeUK a year ago, couldn’t justify the higher costs with the poor coverage. Not had good experiences with Vodaphone but EEs coverage and speeds are great.

@ThreeUKSupport This has been going on since last year. I’m paying big bucks for no service.

@ThreeUK Switch to Three. After your contract is up they sting you with a 27% increase if you don't sign for another fixed term. I didn't sign because signal at home is so bad, reported it times and still most calls at home go straight to voicemail. Now looking for a good roaming deal.

@mamaanne @braithwaite2014 @ThreeUK I had the same thought get a PAYG sim, but hold on they cant go shopping, cant speak the lingo and have been moved away from people who were able to help #bringdavidandsallyhome #Covid_19 @stephenabel20

@PedroClarke1 @PacdWeu @ThreeUK Is it possible to use 4g infrastructure to build 5g network 🤔🤔

@ThreeUK Been with three for a few years now and I must say they have the worst customer service!

@PedroClarke1 @ThreeUK When I get above 0.2 of bandwidth on 2 different contracts in different places in London I might believe you! I still can’t get enough data to actually run a speed test! Pleased it’s working for you but doesn’t help the rest of us that after months still get sweet f.a!

@bcartwright86 @ThreeUK It's so slow though...

@bcartwright86 @ThreeUKSupport I have 4g, it's just that it says H+ 99% of the time. When it's on H+, it's really slow. 4g isn't all that great either. I'm a firm believer that companies give the same slow shitty connection a different name so they can charge people more money. Thanks for the help Ben

They are never admitting they are at fault are you @ThreeUK HOLD THE FRONT PAGE 😮😮😮😮😮😮😮

@ThreeUKSupport notice of maintenance last week but since 13th the internet has been very very slow 0.3 mbps or less, not normal on our 4g eh43 and eh44 area