3 (Three) Outage in Buckingham, England

@ThreeUKSupport Like I said before...we’ve already done that. Your service here in North Oxford is awful. You don’t seem to have a solution. That is what I was told in your web chat. Doesn’t really help me.

@ThreeUKSupport @RnP_Productions The usual reply...could it just be you have lousy service.

@BNogood @ThreeUK @SamsungUK @GadgetsBoy Lucky you. I’ve been with them about 14 years. Service used to be good but in parts of Oxford now, I can’t even place a call, never mind access data. We don’t live in the middle of nowhere. I would expect better.

@tabithamcgrath @Three_Is_Broken @ThreeUK It’s awful..I live in Oxford and sometimes can’t even make a call.

@ThreeUKSupport I did have a long and exhaustive chat...it got me nowhere except to put up my blood pressure. To be quite honest, your service has got worse in our locality over the twelve years we’ve lived there. One might hope it would have improved. Now it’s failed altogether.

@ClaudioAlbertin @ThreeUK @VOXI_UK I never knew three didn’t have 4G roaming wtf

Decided to cancel my @ThreeUK plan and switch to @VOXI_UK after over a decade

@_Chris_Hurst_ @cabman1967 @ThreeUK Laughable mate I work for a network provider and they tell you to push what they get for free in the customers face, it's barely free when you lose £300 by doing it

@ThreeUK seriously 3 are you sure you should be operating, ive been passed from department to department and all they want to do is sell me something- I NEED TECHNICAL HELP NOT SALES!!!! #crapservice #dontbother #findanoutherprovider

@ThreeUKSupport you really know how to cheese off your existing customers, I’m paying £30 for 100GB Home-Fi yet you offer unlimited data Home-Fi for £22. Really doesn’t make me what to renew in July when you treat loyal customers like this. 👎

@ThreeUK Sort your services out! No voicemail for 3 months and I’ve wasted hours on chat and the phone to your customer service! Still broken 😡

The biggest #scam of the year was from @ThreeUK. I gave 30-day notice to cancel my 14-year-old account and I’m again asked to pay 30 more days to get my #PAC code if I want to keep my number. For those trying to finish your contract: it’s an endless process. Be careful.

@ThreeUK is the worst mobile network ever. Laziness has kept me with them for so long. Need to respect myself and leave this shit company.

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@safc4ever @Three_Is_Broken @ThreeUKSupport @HuaweiMobileUK All @ThreeUKSupport seem to be able to do is type an exact post code into their website and tell you what comes up. It appears that’s the limit of the support they are able to offer - which is rather insulting.

@ThreeUKSupport @wilsonsam889 I cant get an answer on the phone, chat or twitter and they have no email address, any time I log an issue its closed without a fix. I'm considering cancelling my direct debit so they call me.

@ThreeUKSupport I've already been fobbed off with that excuse from your online chat support. Coverage is fine. It's been fine for 4 months then 7 days ago it stopped dead. Your own website says there's an issue with the network. I suspect your rollout of 5G this Aug has screwed the 4G network😠

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In short (unless you are in a fantastic signal area) Three are selling subpar spec 💩 that makes the network/broadband look worse than it actually is - no wonder the CTO job has been now been 🔥 & split between high level board management and ‘teams’ below so no 1 idiot can again

@ThreeUK I am incredibly disappointed by the support offered by customer services by three. Not listening to my data problem, what has been tried and that I'm just getting back in touch because I got disconnected. I can not wait for my contract to expire so that I can leave.

@ThreeUKSupport Hi Laura, I've unfortunately not no. The refund is regarding me moving to another network and the direct debit came out after I moved so it's just what I paid over due back

@ThreeUKSupport But it does affect me all day, here are speed checks throughout the day on both 3G&4G . This isn't congestion it's a major problem with your network or poor capacity, you are unable to deliver what I'm paying you for

@ThreeUKSupport People I know where I stay don’t seem to be having this issue, KA6 7RT and I use iPhone XS Max

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In the mean time Three now no longer has the solo Chief Technology Officer making all the (poor) hardware decisions, they done away with the CTO completely. I’ve set up B310/B315/B525/B612/B618’s, the B3/5 range is very subpar to the B6+ range on ALL networks not just Three UK

@ThreeUKSupport customer service hanging up on me and refusing to escalate my call to fraud or security dept. Money taken from my account by Three and they deny it. I have it in black and white