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3 (Three)

3 (Three) Outage Report in Caerphilly, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.

CityProblem TypeReport Time
Newport E-mail 5 days ago
Cardiff Wi-fi 7 days ago
Cardiff Internet 11 days ago
Cardiff Internet 15 days ago
Aberdare Internet 17 days ago
Newport Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • MatthewJB1978
    Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • abbie_hunt
    abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • angelicbeing
    kathy duffield/ (@angelicbeing) reported

    @ThreeUKSupport we’ve done everything! it would have be nice if you had at least warned your customers that due to upgrading the network some people might have low signal. if the equipment i’m using is out of date ? if that is the case you could let us know

  • AFC_SFC
    _____ (@AFC_SFC) reported

    @ThreeUKSupport mobile network is not working on my phone and credit I have added is not appearing in my account after a few hours.

  • polycosmm
    J (@polycosmm) reported

    @ThreeUKSupport Not really a solution, i would be just starting another chat with the india based customer call centre and they are mostly useless as they dont have to tools to help. Can you tweet a UK number

  • angelicbeing
    kathy duffield/ (@angelicbeing) reported

    @ThreeUKSupport it’s been last two months where signal is virtually non existent. we brought a huawei mifi so we could have mobile internet and it was really good and we were very pleased. but not now it’s becoming ridiculous!!!

  • polycosmm
    J (@polycosmm) reported

    @ThreeUKSupport Phone stolen abroad, need proof of usage and sim/phone block for insurance, but 3 customer services India cannot help with this info as thier system has been down for days..and im not allowed to call a UK based team (the department who sends this info to me)

  • 2m0sql
    Peter (2M0SQL) (@2m0sql) reported

    @ThreeUKSupport are you aware of any issues in lhanbryde? Seems to be very little coverage since Saturday and mostly emergency call coverage only.

  • deanoshoes
    Deano/Shoes. (@deanoshoes) reported

    @ThreeUK Hey Three !! there's this festival called Glastonbury...it's quite famous, maybe you have heard of it. Any chance you could arrange for your customers to have an actual signal there from now on ? Cc @Blanny @4242Bruce

  • andydpaustin
    Andy Austin 🇪🇺🇬🇧 (@andydpaustin) reported

    @ThreeUK Cancel the EU roaming charges please

  • Cracka16
    Holly Jacob (@Cracka16) reported

    @ThreeUK my phone signal and connection is awful! What’s going on!