3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Aberdare, Newport, Blackwood, Cardiff, Pentre, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Internet | |
| Newport |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Internet | |
| Pentre |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Woodward
(@BenWoodward) reported
I swear @ThreeUK have just got progressively worse for me. Every train journey where I used to have signal, now I barely have any. Walk around Birmingham city centre and signal is mega patchy. Been great for 10+ years. I don’t get it.
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Alexis Carlson
(@PolyporeQueen) reported
@ThreeUKSupport It just says live chat is currently unavailable and I can’t call because I haven’t been able to top up my account. Please can someone help me sort it out here - I’m stuck in the US with no data and don’t want to have to shell out £££ for a SIM card here
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Jon Edwards
(@JonEdwards_) reported
@ThreeUKSupport No Internet for over a week in Exeter! Absolute CRAP!
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solaaa
(@IgeSolente90) reported
from
Manchester, England
@ThreeUK I am sad to inform you that your company has let me down. To swap mobile no is taking over 10days without any solution. Your company put me through unwarranted hardship as colleagues and clients couldn't contact me. All i want to know now is how long this will last?
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Lucy Marques
(@photobuffme) reported
@ThreeUK shocking shocking shocking how you treat customers and your staff are so patronising
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The Mad Hatter
(@R_to_the_D) reported
@ThreeUKSupport Which is Three supported network in Cyprus?
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Acee
(@antceee) reported
@We_ThnkCEO @VodafoneUK Don't join @ThreeUK if you want to be able to make phonecalls. Their network seems unable to sustain that phenomenon.
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Dan Brown
(@_1DCB) reported
@ThreeUKSupport Due to complaint issue & data breach - handset given back & contract agreed to be terminated with 0 additional charge -given assurances wouldn’t be cut off (have twice) given assurances no extra charges (received letter & collections team called me on 11th june -last contact) 1/2
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Sarah Grady
(@thegradys13) reported
@ThreeUK I honestly don't know how you manage to make your customer service so shocking. I've now waited over 4 days for a proof of ownership 😡😡
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mike phillips
(@mikephill1) reported
@ThreeUK @ThreeUKSupport hi, im trying to pay my bill but the my3 app is undergoing maintenance, can you help please