3 (Three) outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	6 days ago
Cardiff	Wi-fi	8 days ago
Cardiff	Internet	12 days ago
Cardiff	Internet	16 days ago
Aberdare	Internet	18 days ago
Newport	Phone	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Rossko 👉👉 (@RosskoKeniston) reported 1 minute ago from Porth, Wales

  @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 2 minutes ago from Cardiff, Wales

  @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 2 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Rossko 👉👉 (@RosskoKeniston) reported 5 minutes ago from Porth, Wales

  This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 6 minutes ago from Caerphilly, Wales

  @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

• 
  Ade (@Bubwal) reported 9 minutes ago from Cardiff, Wales

  @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

• 
  Shane (@gingio) reported 11 minutes ago from Cardiff, Wales

  @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 14 minutes ago from Caerphilly, Wales

  @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

• 
  Andrew Thomas (@TicketTattle) reported 21 minutes ago from Cardiff, Wales

  @omnitix @ThreeUK first 3G only network innit

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 29 minutes ago from Caerphilly, Wales

  @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

• 
  Clare Owen (@ClareO74) reported 29 minutes ago from Cardiff, Wales

  @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

• 
  Ade (@Bubwal) reported 29 minutes ago from Cardiff, Wales

  @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

• 
  Ade (@Bubwal) reported 30 minutes ago from Cardiff, Wales

  Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 33 minutes ago from Caerphilly, Wales

  @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

• 
  Ade (@Bubwal) reported 38 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  hi i’m matthew (@matthewthowells) reported 40 minutes ago from Cardiff, Wales

  @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 43 minutes ago from Caerphilly, Wales

  @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

• 
  Krishele Guzman (@KrisheleG) reported 46 minutes ago from Cardiff, Wales

  Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

• 
  Martyn Preece (@MartynPreece79) reported 52 minutes ago from Cardiff, Wales

  @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

• 
  Krishele Guzman (@KrisheleG) reported 58 minutes ago from Cardiff, Wales

  @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🗣 (@shamdotk) reported 2 minutes ago

  @ThreeUKSupport Hi Holly. I have this problem all over the UK. I’ve ordered a new sim (as I thought it may just be me) but it hasn’t helped.

• 
  Lu (@LuSchmoo) reported 4 minutes ago

  @scotrayd @ThreeUKSupport Hello, try updating both phones to iOS 15.5, wiping the new one and trying to transfer again. Plug them both in and out via Three make sure you’re on a stable network connection.

• 
  Rich, Mal & Brockford (@TheKingsVlog) reported 7 minutes ago

  @ThreeUK no, I am having trouble finding information about cancellation of a mobile contract for medical reasons, my grandad has had a stroke and needs to cancel his contract but is now unable to talk or use his hands. Advice please, thanks in advance 👍

• 
  Billy (@_CFCBilly) reported 7 minutes ago

  @ChelseaFC @ThreeUK Delete this abomination NOW. Should never have left the drafts.

• 
  Jon Read (@Jonnie_R) reported 7 minutes ago

  @threeuksupport this is the third day in a row we have been without a connection during the day. How are people supposed to work/run a business from home with issues and a service like this?

• 
  Rosanna Bevan (@BevanRo) reported 13 minutes ago

  @ThreeUKSupport What if I connect to a network without using it at all? So you’re saying I need to have my phone set to airplane mode?! Can’t receive calls or texts without paying £2 per day?? Your text says the charge is to unlock my UK allowances, not to connect to the network.

• 
  Tim Robson (@chopper602) reported 15 minutes ago from Hurworth, England

  @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

• 
  Rich, Mal & Brockford (@TheKingsVlog) reported 19 minutes ago

  @ThreeUKSupport I am having trouble finding information about cancellation of a mobile contract for medical reasons, my grandad has had a stroke and needs to cancel his contract but is now unable to talk or use his hands. Advice please, thanks in advance 👍

• 
  A K (@adnaan1) reported 20 minutes ago

  @ThreeUK Your complaint form isn’t submitting can you provide email address??

• 
  Marco Bolandini 🇪🇺 🌍🇳🇿🕷 (@bolandini) reported 21 minutes ago

  @ThreeUKSupport is your chat support working today? Been waiting ages for a response