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3 (Three)

3 (Three) outages and service status in Caerphilly, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 25, 10:24 PM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Blackwood, Newport, Caerphilly, Penarth, and Hengoed.

CityProblem TypeReport Time
Cardiff Internet 2 days ago
Aberdare Phone 6 days ago
Cardiff Phone 10 days ago
Blackwood Internet 15 days ago
Cardiff Phone 22 days ago
Newport Phone 26 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

2 days ago
Aberdare

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • Moe3k9
    C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😑

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • matthewthowells
    hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. πŸ‘

  • kellsandbulls
    𝕂𝕖𝕝𝕝π•ͺ (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • kellsandbulls
    𝕂𝕖𝕝𝕝π•ͺ (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • Tyronephill1
    Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and Β£150 a month goes from our household to you cretins

  • richieh
    Richie H ο£Ώ (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for Β£90. Livid and will be leaving

  • thisisjmx
    James Vincent πŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • CPMumma79
    Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged Β£15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • thisisjmx
    Jβˆ†MES VINCEΞ T πŸ³οΈβ€πŸŒˆ 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • DjGiggsy
    Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DAlqomlas
    Donia Alqomlas (@DAlqomlas) reported

    @ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years

  • DarpanVS
    Darpan_V_S (@DarpanVS) reported

    @ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • c_r_5
    C_R_5 (@c_r_5) reported

    @ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity

  • xeode
    Milber Jinslade (@xeode) reported

    @robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?

  • hemsmate
    #TeamThor (@hemsmate) reported

    @ThreeUKSupport is there any data issues in Tooting, London? My 4/5g has been working on and off, mostly off for the past few days and when it does work its extremely slow

  • RossKnight97
    Ross Knight (@RossKnight97) reported

    You lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite

  • LuvSeekinTruth
    LovinTruth (@LuvSeekinTruth) reported

    @ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?

  • martinrue
    Martin (@martinrue) reported

    @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

  • chrismuktar
    Chris Muktar (@chrismuktar) reported

    @robj3d3 @ThreeUK I never had this problem, at least on a business contract with Three.