3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
3 days ago | |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Cardiff
|
Internet | 13 days ago |
|
Aberdare
|
Internet | 15 days ago |
|
Newport
|
Phone | 15 days ago |
Community Discussion
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3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Andrew Thomas (@TicketTattle) reported from Cardiff, Wales@omnitix @ThreeUK first 3G only network innit
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🏴Welsh Elise🏴2k (@oxWelshElisexox) reported from Cardiff, Wales@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Martyn Preece (@MartynPreece79) reported from Cardiff, Wales@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Matthew Jones (@stumpy_juk) reported from Cardiff, Wales@ThreeUKSupport network issues in Cardiff..
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Clare Owen (@ClareO74) reported from Cardiff, Wales@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Shane (@gingio) reported from Cardiff, Wales@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Ade (@Bubwal) reported from Cardiff, Wales@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Ade (@Bubwal) reported from Cardiff, WalesExactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Krishele Guzman (@KrisheleG) reported from Cardiff, WalesHorrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Krishele Guzman (@KrisheleG) reported from Cardiff, Wales@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny (@Johnny2hands) reported@ThreeUKSupport How long without service before I get a bill reduction ?
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Andrew Scott (@AndrewS01250914) reported@ThreeUKSupport @AmazonHelp you guys might want to note this if others are having issues with this hardware. It's been a nightmare.
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Emma V (@FrecklesFieldo) reported@ThreeUKSupport No. He's spoken to 4 different people, and ne has been able to explain why he was not informed. Appalling customer service of which we have screenshots, and he will be changing provider. Can you please provide your formal complaints procedure?
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Georgia Farquharson (@georgiafarq) reported@ThreeUKSupport if I want to cancel my contract early because of absolutely appalling/ incomprehensible customer service over the past 3 days since raising a complaint without incurring a cancellation fee (because it’s literally the least you can do) who do I need to speak to?
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Annabel Brown (@bella_EB) reported@ThreeUKSupport Nope I brought a new phone and I was sent a new SIM card but the signal in my house is terrible. I’ve spoken to three 5x and they’ve checked and agreed it’s poor quality network but have no way of helping and when I asked to leave I was told I’d have to pay a fee... criminal!
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nicola boyer (@nicolaboyer) reported from Plymouth, England@ThreeUKSupport Is there any other way I can contact someone in England regarding this? I’ve never experienced such poor customer service and am finding it almost impossible to speak to anyone!
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Chris Fernquest (@ChrisFernquest) reported@ThreeUK why is my mobile phone signal down???? I’m a business and my customers are very dependent on being able to get hold of me, this is definitely the wrong time of year for your service to be down!!
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Ming the merciful (@pro_chrono) reported@ThreeUKSupport @aaronbrockhurst This is hilarious. You've had this problem reported in 2016 and it's still an issue. I had this problem a few weeks ago and it disappeared by itself. Now it's back. You need to sort this out.
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PerformanceAnalysis ❁ (@SportAnalysisUk) reported@EE EE been top class, @ThreeUK are thieves taking money every month when its been cancelled they have no customer service and by far the worst networks. @virginmedia is a lot slower than EE yet is way better than Three. Would recommend EE.
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Jack (@CFCJacck) reported@ThreeUK @ChelseaFC @ChelseaFCW If we don’t win against arsenal I’m tempted to support someone else lads