3 (Three) outages and service status in Caerphilly, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 15, 4:03 PM GMT+1.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- Phone (17%)
The latest reports from users having issues in Caerphilly come from postal codes CF83 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Penarth, Hengoed, Newport, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 7 days ago |
|
Caerphilly
|
Total Blackout | 10 days ago |
|
Penarth
|
11 days ago | |
|
Cardiff
|
Internet | 20 days ago |
|
Hengoed
|
Phone | 23 days ago |
|
Newport
|
Internet | 24 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Cardiff, WalesSo 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Charmaine (@Champers_88) reported from Cardiff, Wales@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Js Mum (@CPMumma79) reported from Cardiff, Wales@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesExcuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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hi i’m matthew (@matthewthowells) reported from Cardiff, Wales@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK do you have existing customer offers on the 5G cube?
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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Cat Peters (@CatTPeters) reported from Penarth, Wales@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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Clare Owen (@ClareO74) reported from Cardiff, Wales@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.
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Aston (@4ston420) reported@skunkcityseeds @ThreeUK Ooh I didn't know they merged with Vodafone 😐 that says alot tbh... They upped my bill not to long ago and I said I was going to leave what not for a better deal.. they didn't offer anything better same plan same signal more money... Make it make sense 🤔 just daylight robbery
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DF (@DF97678) reported@ThreeUKSupport why are there never any cafe Nero codes?
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Marc (@Marc_imms) reported@ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .
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backprints️⚧️ (@backprints) reportedsorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful
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mark (@markLFC2010) reported@ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible
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SG (@Saurav) reported@ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!