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3 (Three)

3 (Three) outages and service status in Caerphilly, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Aberdare, and Blackwood.

CityProblem TypeReport Time
Newport Internet 12 days ago
Cardiff Internet 1 month ago
Cardiff Internet 1 month ago
Cardiff Phone 1 month ago
Cardiff Internet 1 month ago
Cardiff Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • stumpy_juk
    Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • bethjx_
    вeтнαn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK do you have existing customer offers on the 5G cube?

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • GavParf
    Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • thisisjmx
    J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

  • richieh
    Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • JAMIEGRANNELL
    Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • CPMumma79
    Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamescookdev
    Cookie (@jamescookdev) reported

    Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

  • josephsinyor
    Joseph Sinyor (@josephsinyor) reported

    @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

  • MicroManager45
    micro manager. (@MicroManager45) reported

    @ThreeUK can you conform network issues, I have no phone, no broadband..

  • sambri7
    paradisepooches (@sambri7) reported

    @ThreeUK why is your coverage so terrible in 2026?????

  • Bobbyfagan1985
    Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    At @ThreeUK I will never use your product just because I’ve see it 2 much on @YouTube #ads

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

  • romeocln
    CRoM (@romeocln) reported

    I moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London

  • IamSamuelOO
    אדֶגְבּוֹיֶגָה (@IamSamuelOO) reported

    @ThreeUK what is wrong with your network. I am paying for everything I use yet your network is becoming bad everyday, I have noticed this for over 3months now there is gross instability. If you don’t solve this I am going to switch to @Vodacom

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK you will NEVER know peace. How can you be doing works in the area, not inform me but then tell me “it’s taking longer than usual” my payment will be taking longer than usual. These man are some cruffs.