3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Newport, Blackwood, Pentre, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Internet | |
| Newport |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Tewson
(@charlietewson) reported
@AndrewS01250914 @ThreeUKSupport Thanks for sharing this! I’m having the same issue, the new router is making my 3rd and 4th gen echo dots not connect. Everything else (including 2nd gen dot) all working fine! Tried new dots, connecting the dots to other networks, even a replacement B353!
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🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰
(@AkhlaqAwan007) reported
@ThreeUKSupport Hi customers go to other network providers. They will get the PAC code for you. 3 don't give you. They will waste your time and energy and they charge you. Their service is very bad don't believe them.
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Tuna 64
(@anutcracker) reported
@ThreeUKSupport @danbond Any chance Three can improve my service in the Brighton & Hove area? Can barely get a signal in my own home, blackouts everywhere. 🤷
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Andrew Scott
(@AndrewS01250914) reported
@charlietewson @ThreeUKSupport No problem! I hope Three look into it, but doubt they will given their silence on the issue. I really don't understand why they don't connect. It's not just us either. There's a thread on "Money Saving Expert" about it as well. You'll find it if you Google.
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ahmed moustafa
(@ahmedmou3499) reported
@ThreeUKSupport I have tried several times to reinstate my account but no one want to help or do anything I am at work and I can’t contact my kids at home and customer service team not helping at all
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Steve Worrell
(@steve_worrell) reported
@GetMeAManager @ThreeUKSupport Yup? Is that not all part of the service?
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Chris Taylor
(@chris_taylor21) reported
@ThreeUKSupport hey. I'm not getting any Internet on my phone at the minute. I have signal but no data connection
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Julesarnage
(@julesarnage) reported
@ThreeUKSupport phone service is down in tn12 area. Very hit and miss today
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Andrew Scott
(@AndrewS01250914) reported
@charlietewson @ThreeUKSupport If you want to "pair" the Dots for stereo sound, the Guest network won't work as the Dots can't "see" each other on the Guest network. You can pull the power from the B535 and set your Hotspot to the same name/password as the 535, connect the Dots, turn Hotspot off and 535 on.
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Karen is Correct
(@GetMeAManager) reported
@xTradeToken @ThreeUK The company won't know your service doesn't work. It's highly unlikely that your service doesn't work. And you're charged because you are contracted to pay for it.