3 (Three) outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Penarth, Hengoed, Newport, and Pontypool.

City	Problem Type	Report Time
Cardiff	Internet	22 hours ago
Cardiff	Internet	11 days ago
Caerphilly	Total Blackout	14 days ago
Penarth	E-mail	15 days ago
Cardiff	Internet	24 days ago
Hengoed	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 2 minutes ago from Dinas Powys, Wales

  Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

• 
  Adam Lee (@AdamLee2011) reported 2 minutes ago from Newport, Wales

  @ThreeUK I need to cancel because signal is ****.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 4 minutes ago from Dinas Powys, Wales

  That @ThreeUK broadband customer survey was interesting. Answered all the questions.

• 
  Rossko 👉👉 (@RosskoKeniston) reported 17 minutes ago from Porth, Wales

  @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 17 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 21 minutes ago from Dinas Powys, Wales

  @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

• 
  Gabrielle Jenkins (@x_Gabrielle_x) reported 24 minutes ago from Newport, Wales

  @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

• 
  Ross Maisey (@TweetterRoss) reported 27 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Darío Gutier (@Dariogutier) reported 29 minutes ago from Cardiff, Wales

  @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported 34 minutes ago from Pontypool, Wales

  @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

• 
  Ben Williams (@BenThatFlies) reported 37 minutes ago from Penmaen, Wales

  @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

• 
  Adam Lee (@AdamLee2011) reported 44 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 45 minutes ago from Cardiff, Wales

  So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

• 
  Gordon Price (@gordonpr1c3) reported 45 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  Ross Maisey (@TweetterRoss) reported 46 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  Cat Peters (@CatTPeters) reported 48 minutes ago from Penarth, Wales

  @fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 49 minutes ago from Dinas Powys, Wales

  @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

• 
  lynda pring (@pringoli) reported 55 minutes ago from St. Julians, Wales

  @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 55 minutes ago from Caerphilly, Wales

  @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

• 
  Alun Thomas (@alunT) reported 58 minutes ago from Caerphilly, Wales

  @ThreeUK network down after I ios update overnight #threedown

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evonne O (@f1lover75) reported 8 minutes ago

  @ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I

• 
  woodland246 (@woodland246) reported 10 minutes ago

  @CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.

• 
  FINGERSJOHN✌ (@jnafr) reported 11 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  Tristan Lane (@Tristan27856485) reported 14 minutes ago

  @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network

• 
  Jon Howick (@JonHowick) reported 14 minutes ago

  @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

• 
  Nikki Scarf (@ScarfNikki) reported 14 minutes ago

  @ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 15 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

• 
  Rhys Llwyd (@rhysllwyd) reported 16 minutes ago

  Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

• 
  John F (@JohnF74683580) reported 24 minutes ago

  @ThreeUKSupport is there a problem in Coventry CV2 area as unable to call or receive calls, the whole network is down affecting my work

• 
  Benny (@Benny__H) reported 26 minutes ago

  @ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks