3 (Three)

3 (Three) Outage Report in Caerphilly, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Caerphilly, Wales 02/10/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Blackwood, Aberdare and Tonypandy.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lawrieward Lawrie Ward (@lawrieward) reported

    @ThreeUKSupport Another customer here who isn't able to place outgoing landline calls on my Three mobile. (Outgoing mobile calls are fine.) Appreciate that you're trying to fix, but some kind of notice on the official website would be good rather than having to go to Twitter.

  • Munkled ***-Dawg 🖤 (@Munkled) reported

    @ThreeUK sort your network out pleeeeease!!! Been a customer for over 10 years, 3 mobile and home broadband. But for the last year I can hardly access either at home.. Don't make me change networks.. cba with the hassle

  • iKyle2017 𝒦𝓎𝓁𝑒 🏳️‍🌈🇬🇧🇫🇷#WearItWithPride (@iKyle2017) reported

    @di_athlete @ThreeUK We’ll they had better or I’ll cancel the D/D

  • CookNanny NannyMandaCook (@CookNanny) reported

    @ThreeUKSupport I can't make phone calls, help!!!!!

  • tinyrockgirl nikki (@tinyrockgirl) reported

    @ThreeUKSupport To someone about it & because I didn't have passwords ( which I won't have ) no one would help . I am being rang up by a debt collection agency . And have been receiving texts aswel. I have not answered nor am I. I do not owe 3 money . Thanks for replying. Nikki

  • MarcusWood81 Marcus Wood (@MarcusWood81) reported

    @ThreeUK Hi I've had no signal in Peterborough all morning. Is this a known issue? What's the ETA for a fix? Thanks.

  • dj_shemy coz_im_happy (@dj_shemy) reported

    @ThreeUKSupport @lawrieward Is that what we paying for? Issues with network all the time? Signal isn't same like few years ago, u guys really pushing people away from urself...

  • di_athlete Di Norman Athlete (@di_athlete) reported

    @PaulPartington @ThreeUKSupport Good luck with that! I cancelled the contract didn’t received the mobile, never received the service yet still waiting for the £49 deposit to be reimbursed since JULY!!!!!!

  • parrot1990 Paula (@parrot1990) reported

    @popaleena @ThreeUKSupport Did you get any joy? I’ve just switched to them and their signal is shocking, even though the coverage checker on the website said it was very good.

  • DS_1704 DS 🇬🇧🏳️‍🌈🌹 (@DS_1704) reported

    Is anyone on @ThreeUK or @iD_Mobile_UK having issues? I can’t log into my online account