3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
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Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
-
Arthur Mwenkanya Katabalwa
(@mwenky99) reported
@ThreeUKSupport what's the problem with your services/coverage on Stoke on Trent? One may now need an aerial to get your signal. Its nonexistent here!
-
Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
-
Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
-
Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
-
Arthur Mwenkanya Katabalwa
(@mwenky99) reported
@ThreeUKSupport what's the problem with your services/coverage on Stoke on Trent? One may now need an aerial to get your signal. Its nonexistent here!
-
Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
-
Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
-
Arthur Mwenkanya Katabalwa
(@mwenky99) reported
@ThreeUKSupport what's the problem with your services/coverage on Stoke on Trent? One may now need an aerial to get your signal. Its nonexistent here!