3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Newport, Blackwood, Pentre, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Aberdare |
Internet | |
| Newport |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Internet | |
| Pentre |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson
(@ryanstanley22) reported
@ThreeUKSupport But it’s not security reasons is it? You know who you are speaking to because that’s the person listed on the account yet the customer doesn’t know that it’s three they are speaking to
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Alan Thompson
(@Thompa_1972) reported
Credit where it's due @ThreeUKSupport took 4 or 5 messages and a 20 minute online chat to sort out my issue. Shame that the problem wasn't dealt with by this team in the first place!
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Ga Morgan
(@GaMorgan7) reported
@ThreeUK waited for over an hour yesterday for customer services... Got cut off not once, not twice, but 3 times!!! Are you going to resolve my issue or am I going to have to find another provider?
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Leah R
(@leahverygrand) reported
@ThreeUKSupport I was also told weeks ago that I would have £35 off my next bill because I haven’t been able to use my sim while waiting for the upgrade. Was told it would be automatically taken off my next bill and that never happened.
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Leah R
(@leahverygrand) reported
@ThreeUKSupport I had already ordered one on the 6th but it hadn’t gone through as an upgrade so I had to call to cancel the original order and then place a new order by phone
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Belvoir B & B
(@BelvoirBandB) reported
@ThreeUKSupport another day with no Internet browsing /emails. 4 bar signal strength but lack of service Ng13 0HQ. Continues to advise engineers working on service.
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Funke Bamidele
(@funsmirk) reported
@ThreeUKSupport Half of the time, there is no agent available to chat. And when you do get to speak to someone, they evade the issue just like you guys are doing here and try to give the customer the run around. Enough of these unorthodox practices already!
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Buffy Summers
(@VaughanPoppy) reported
@ThreeUK I have received terrible service for the last 2 weeks from members of your upgrade and customer service team. Please don’t make false promises and then avoid blame when it has a negative impact on your customers.
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Funke Bamidele
(@funsmirk) reported
@ThreeUKSupport Half of the time, there is no agent available to chat. And when you do get to speak to someone, they evade the issue just like you guys are doing here and try to give the client the run around. Enough of these unorthodox practices already!
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Andrew
(@Ahicks1406) reported
@ThreeUKSupport whats going on with the service in NP7 7RX? Every morning its listed as having a fault and every evening it tells me its fixed for weeks now with me having absolutely no signal at all. What exactly am I paying for with this big a window of no service?