3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Aberdare, Tonypandy, Cwmbran, Pentre and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Akumar
(@Akumar09298178) reported
@ThreeUKSupport @ThreeUKSupport your team is not customer support team, it is customer troubles making team.
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𝕮𝖍𝖊𝖑𝖘𝖊𝖆'𝖘 𝖂𝖊𝖗𝖗𝖞🏡🏡
(@Okongo_BO) reported
@ChelseaFC @ThreeUK Should we also support @Arsenal ?? #SupportSomeoneElse
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Apostle jumore
(@AJumire) reported
@QueenSandy_CFC @ChelseaFC @ThreeUK I support you
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Ruby Jean Wilson
(@rubyjean_wilson) reported
@ThreeUKSupport incredibly slow almost no 4G at Glasgow G3 6TT for over a week. What’s the problem?
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Amanda Jorgensen
(@amandajorgensen) reported
@ThreeUKSupport Also I never imagined You would literally stop all services and stop me from even receiving messages. I would think reasonable to not allow me to use data and charge extra for roaming, but to stop the services altogether without making sure I understood this was happening?
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Nick Piggott 🇪🇺
(@nickpiggott) reported
@charlesarthur @ThreeUK I'm not sure how great this might be IRL. I finally gave up on @ThreeUK (after 10 years) because the Quality of Service collapsed. Too many customers for too little capacity?
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Philip Base
(@philipbase) reported
@ThreeUKSupport No my bill has gone up, I never requested a price change, I’ve given up calling because it takes ages for a response... I want out
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Kit Dayaram
(@KitTheRam) reported
@ThreeUKSupport I would call, if I have service. Currently on a hotspot from a mobile phone connected to O2. Two days in a row of no connection in CM19.
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Amanda Jorgensen
(@amandajorgensen) reported
@ThreeUKSupport One would think at least an email or a call explaining would not be too much. A couple of texts messages amidst ads? During a pandemic? And carry on charging? Very bad faith.
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Lee Finney
(@leeboi2369) reported
@ThreeUKSupport No blocks on the account. I’m guessing I’ll just wait until my phone is cut off again for “using my allowance” even though it’s unlimited and I’ll phone customer service again, and they’ll tell me it won’t happen again. Like every month. It’s almost a tradition at this point.