3 (Three) Outage Report in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	4 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Internet	10 days ago
Cardiff	Internet	14 days ago
Aberdare	Internet	16 days ago
Newport	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 9 seconds ago from Dinas Powys, Wales

  @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 8 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

• 
  Adam Lee (@AdamLee2011) reported 10 minutes ago from Newport, Wales

  @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

• 
  𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported 13 minutes ago from Cardiff, Wales

  @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

• 
  Jamie LFC Grannell (@JAMIEGRANNELL) reported 17 minutes ago from Newport, Wales

  @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 21 minutes ago from Dinas Powys, Wales

  @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 25 minutes ago from Dinas Powys, Wales

  @PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 28 minutes ago from Dinas Powys, Wales

  @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

• 
  Charmaine (@Champers_88) reported 28 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

• 
  Giggsy (@DjGiggsy) reported 30 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 30 minutes ago from Dinas Powys, Wales

  @XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 37 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 40 minutes ago from Newport, Wales

  @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

• 
  Matt Rymon (@mattrymon) reported 47 minutes ago from Marshfield, Wales

  SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 49 minutes ago from Dinas Powys, Wales

  Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

• 
  Gordon Price (@gordonpr1c3) reported 50 minutes ago from Cardiff, Wales

  @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 55 minutes ago from Dinas Powys, Wales

  @ThreeUK do you have existing customer offers on the 5G cube?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 56 minutes ago from Dinas Powys, Wales

  Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 58 minutes ago from Victoria, Wales

  @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 59 minutes ago from Dinas Powys, Wales

  That @ThreeUK broadband customer survey was interesting. Answered all the questions.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tomwilliams1990) reported 4 minutes ago

  @ThreeUKSupport So we're moving to a new Area where indoor signal with you guys is spotty at best Anything you can help with before i start shopping for new Suppliers for Four Phones and broadband ?

• 
  ThreeUKSupport (@ThreeUKSupport) reported 5 minutes ago

  @nutellayen @ThreeUK Hi there, we're really sorry you've not had a good experience - of course we want to help! What contract do you have and how come you want to cancel? -Suzi

• 
  mmi music management ltd (@music_mmi) reported 10 minutes ago

  @ThreeUK where’s your customer service manners gone

• 
  Iain Greenhalgh (@Iaing01) reported 13 minutes ago

  Hi @ThreeUKSupport do you plan to support the new Apple Watch series 7 via eSim?

• 
  Rupert Culyer (@RupertCulyer) reported 15 minutes ago

  @ThreeUKSupport Does a store manager have the authority to cancel or renegotiate contracts and take back and exchange devices?

• 
  Jayney (@EmZeroJayney) reported 18 minutes ago

  Ah, survey time from @ThreeUK They want to know how **** they were Very... #neveragain

• 
  Tom Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tomwilliams1990) reported 22 minutes ago

  @ThreeUKSupport According to your website the signal should be strong but thats not what we've seen thus far during our moving process

• 
  JSTFotoGraFiX (@JSTFotoGraFiX) reported 24 minutes ago

  @ThreeUKSupport ever since work was carried out on the LN4 mast in Metheringham, our great signal has gone from 30-60mbps to 1mbps!! Almost impossible to sustain a phone call too! Oddly the upload speed now exceeds the download speed. Has someone wired the transmitter backwards?

• 
  JamesSav (@BangkokJames) reported 24 minutes ago

  @ThreeUKSupport please connect me for ongoing direct debit issue. Thanks

• 
  Maria DSouza (@bluemosaic) reported 25 minutes ago

  @ThreeUKSupport Not sure if 140 characters can cover it. You can browse through the lengthy chat logs and calls I had to sit through, including the last one where I was hung up on! There’s a marked difference in the quality of service, information and coordination.