3 (Three) outages and service status in Caerphilly, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (80%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Blackwood, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 17 days ago |
|
Cardiff
|
Internet | 17 days ago |
|
Cardiff
|
Phone | 18 days ago |
|
Cardiff
|
Internet | 24 days ago |
|
Cardiff
|
Internet | 29 days ago |
|
Aberdare
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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hi i’m matthew (@matthewthowells) reported from Cardiff, Wales@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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Matthew Jones (@stumpy_juk) reported from Cardiff, Wales@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Rossko 👉👉 (@RosskoKeniston) reported from Porth, WalesThis may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Gordon Price (@gordonpr1c3) reported from Cardiff, Wales@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, WalesJust came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Sarah Thomas 🏴 (@Mrs_Thomas82) reported from Maesycwmmer, Wales@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Dinas Powys, WalesThis is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harry (@HarryWessex) reported@ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.
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Kade Rivers (@KadeRivers70195) reported@MattCon90191238 @ThreeUK you look old enough to understand the phrase "cutting your nose off to spite your face" download the ******* app you utter melt. if thats what is required to get things done do what needs to be done, man ******** up. whining on X like a menopausal fishwife! EMBARRESMENT
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fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reportedI’ve had no signal all day @ThreeUK @ThreeUKSupport
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company
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'Name can't be blank' says x, so that's my name (@KMB193) reported@ThreeUK is it me or are 3 the worst phone company there is?
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?
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Bloatee (@Bloatee1) reported@CasinoCapital @ThreeUKSupport Is that a bad thing?
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SMARTY (@SMARTYMobileUK) reported@SOAMER @ThreeUK We're really sorry to hear this. There could be a few different reasons why you're experiencing Slow speeds. Please do get in touch with our team, so we can take a closer look and help sort things out.
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Joseph Sinyor (@josephsinyor) reported@ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.