3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Pontypridd, Cardiff, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Phone | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Newport |
Internet | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Glittery Slipper 💗
(@glitteryslipper) reported
@ThreeUKSupport Terrible service from the 333 centre. Called to find out why my bills have shot up,was on the phone 45 minutes to a guy that just about knew his name.Couldn’t tell me the cost of my monthly tariff or why the bill was so high.Someone help me please, left unresolved
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Jade Sharp
(@jadesharp1992) reported
@threeuksupport hi, any update on when the network issues in tw135lr will be fixed? since October your website has said you're working on it? It's been 4 months now? if a mast is down surely there should be an update?
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G. Ruty ★★★+8
(@DariusDeuce11) reported
@ThreeUKSupport @ThreeUK hey 3, I have problem with Go Roaming and I can’t find anything to help me. I’m abroad, Go Roaming enable, but not data receiving? Why?
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S a f f y
(@SaffieeAndrews) reported
@ThreeUK it will be added and they never did. To also to transferred to colleague to colleague saying they’d add it then 2 hours later to tell me they can’t. I’m happy to pay for the insurance. Since being a customer of three for years they have been absolutely terrible
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scoop
(@Scoopchurn) reported
@ThreeUK hi we’ve been having very slow speeds with our Three home broadband, we checked the network status checker and it’s just saying the same thing for last 24 hours that they’re working on something. I just want to know how long this is gonna take, our address is BN214TX
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LeeTheVillaFan
(@LeeWain44091164) reported
@ThreeUK well 3 broadband is crap router will be going back tomorrow
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S a f f y
(@SaffieeAndrews) reported
@ThreeUK had me on their live chat for nearly 2 hours, I have a appointment to go to they’ve made me late. I asked for insurance to be transferred from my old phone to my new phone in September and they never done it I then asked in January and was told it’ll
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Emi Eleode
(@EmiEleode) reported
@ThreeUK I’ve been having issues with the network these last few days and it’s incredibly annoying. I moved to a new apartment and waiting for the wifi to be set up. I can’t even use my 4G for work as the connection is so bad
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Mr Grumpy
(@MrGrumpyBTC) reported
@rei_kashino @ThreeUK Same here mate , was a loyal customer unlimited everything for around £18 a month or so . But what's the point of unlimited everything if the Internet is unusable. Now with EE . 100gb for £13.50 and 99% usable Internet.
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Alison Clark
(@AllyC1000) reported
@ThreeUKSupport In Canada & can't text. Support is closed (won't be open during daytime hrs here). Not back to UK until June & 3 told me to text every 3 months to keep # active. Got verification text from 3 - will that work or do I need to send a text to keep number active?