3 (Three) Outage Report in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	1 day ago
Cardiff	Wi-fi	3 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	11 days ago
Aberdare	Internet	13 days ago
Newport	Phone	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Geraint Herbert (@Gezitsme) reported 7 minutes ago from Cathays, Wales

  @ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.

• 
  alan edwards (@efwolf359) reported 17 minutes ago from Merthyr Tydfil, Wales

  Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 22 minutes ago from Dinas Powys, Wales

  @PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 25 minutes ago from Victoria, Wales

  @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 27 minutes ago from St. Julians, Wales

  @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

• 
  Suzanne Regan (@SueRegan73) reported 29 minutes ago from Cardiff, Wales

  @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

• 
  Js Mum (@CPMumma79) reported 30 minutes ago from Cardiff, Wales

  @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

• 
  Lee Smith 🌻 (@djleekee) reported 30 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Gavros2000 (@GavParf) reported 34 minutes ago from Pontypool, Wales

  @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

• 
  Paul Little (@paullittle1977) reported 35 minutes ago from Newport, Wales

  @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 38 minutes ago from Dinas Powys, Wales

  Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 38 minutes ago from Dinas Powys, Wales

  Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 43 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  Cat Peters (@CatTPeters) reported 44 minutes ago from Penarth, Wales

  @fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 52 minutes ago from Dinas Powys, Wales

  @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 56 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

• 
  Ben Williams (@BenThatFlies) reported 57 minutes ago from Penmaen, Wales

  @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 58 minutes ago from Dinas Powys, Wales

  @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

• 
  Lisardo Vivas (@LisardoVivas) reported 58 minutes ago from Cardiff, Wales

  @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

• 
  Shane Andrews MBE (@gingio) reported 59 minutes ago from Cardiff, Wales

  Delayed tweets thanks to pants service from @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan ██████ (@deerfold) reported 2 minutes ago

  @ThreeUKSupport I can call - but it automatically connects to AT&T which won't connect our calls. If I leave automatic connect on, it always chooses them, if I leave it off, I have to manually reconnect to a network if I loose signal. Thanks for your help, but you might want to look at this.

• 
  FreelanceScientist (@FreelanceScien1) reported 2 minutes ago

  @ThreeUKSupport The town centre and up towards the castle. Mobile data is poor and voice cuts out.

• 
  Riri15 (@Riri1520) reported 5 minutes ago

  @ThreeUKSupport had no signal or internet for 2 days now, when is this going to be fixed? Unacceptable :(

• 
  SHARON RIGBY (@SharonsWatching) reported 9 minutes ago

  @ThreeUK @bonhines Awful company! Why am I paying for no coverage??? Think it’s time to go

• 
  Mayur (@goodfella5555) reported 13 minutes ago

  @ThreeUKSupport just arrived in Mallorca three and set my phone to roam. I have no internet at all and customer service are not answering their phone. Any chance of some help please??

• 
  Oliver Oakden (@ooakden14) reported 13 minutes ago

  @ThreeUKSupport how do I cancel a data add on? I have tried using the app and couldn’t do this. Thanks

• 
  FreelanceScientist (@FreelanceScien1) reported 16 minutes ago

  @ThreeUKSupport why is your signal so poor in Scarborough? It's awful and had been for at least 5 years.

• 
  Mewxall_foxx (@FoxxMewxall) reported 18 minutes ago

  @ThreeUK I like you guys but sadly your coverage isn't that great please make your signal better with vodphone I can get up to 3 bars on 3g downstairs with them but when I go downstairs with 3 I'm lucky to get it not say no service

• 
  Helen (@LovJoHe) reported 21 minutes ago

  @ThreeUKSupport Thanks Holly, but that wasn’t possible. It appeared like an emergency message from the government or my carrier (which is three hence why I tweeted you). It looks like someone has been able to hack that service to send the message.

• 
  james marshall (@jamesma34307397) reported 22 minutes ago from Spalding, England

  @ThreeUKSupport why your internet being SO SLOW?