3 (Three) Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at 3 (Three)
3 (Three) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Cardiff, Newport, Aberdare, Tonypandy, Cwmbran, Pentre, Pontypool and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@potatoe_greg) reported
@ThreeUK @ThreeUKSupport you have been ringing me and leaving voicemails. Sorry, I’m leaving because I can’t get a signal at my home, no one can hear us on all 4 phones. No need to call anymore
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Andy Rossiter
(@andy_rossiter76) reported
@ThreeUKSupport Nope still opening browser to login to the site
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MJH96
(@MJH096) reported
@ThreeUK @SamsungUK If chelsea win today can I get one for free ?? My Samsung Galaxy 7 is beyond broken
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Charlotte
(@CharlieMews) reported
@ThreeUK Get some staff who speak english. Never found cancelling an account so hard in my life. They basically make it impossible, PAC codes dont work. Do not join Three.
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Paul Walker-Macmahon
(@paul_walker_mac) reported
@ThreeUKSupport Hey guys. So we’ve restarted the phone a few times but the signal is still shocking.
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Mike Bass
(@lunabyss) reported
@ThreeUKSupport Do you mean your SIMS won't work on older phones? What if I had a Nokia 3210 just for calls? Would that be possible on Three? I tried search networks but the signal is too weak indoors. I'll try again outdoors later.
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Charlotte
(@CharlieMews) reported
Has anyone managed to leave @ThreeUK ?? I sent a PAC code, got told to call, was on the phone for over half an hour with a women who didnt speak english and wouldnt transfer me to a manager. Tried the instant chat and cant remember a memorable. Terrible #customerservice
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Charlotte
(@CharlieMews) reported
@ThreeUKSupport But I cant login to my 3 account, see my first tweet and screenshot which shows a troubleshoot page every time I try resetting my password. You make it impossible to leave.
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Shaun Edwards
(@SKEfromUK) reported
@ThreeUKSupport I'd love to have a usable connection in the evenings but always below 2Mbps. Can you please actually help me instead of asking me to check for any problems in my area. It's says their is no issues but obviously their is with congestion
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D
(@deniserawrrr) reported
@ThreeUKSupport Internet is never working and connection appalling