3 (Three)

3 (Three) Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Caerphilly, Wales 11/27/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caerphilly, Wales

The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK do you have existing customer offers on the 5G cube?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnfilson The Sentimentalist (@johnfilson) reported

    @ThreeUKSupport why is my 4G network moving so slow?

  • _R340 Shane (@_R340) reported

    Hey @ThreeUKSupport I can’t tell you how happy I am as I spoke with someone on live chat about the payment being overdue on my three account & they offered to help me out & hold my payment for 30 days & restarted my line thanks very much @ThreeUK 👍

  • LizSkudder Liz Skudder (@LizSkudder) reported

    Anyone got any fixes for 3G and 4G not working in #basildon on @ThreeUK? My husbands phone is fine. Mine is fully up to date and I don’t really want to wipe it to start again 🤔

  • wassimelbaf w1254 (@wassimelbaf) reported

    @ThreeUK been a customer for over 5 years.. Hands down they r the worst network ever, ur reps are a bunch of liars when they run their diagnostics to check network coverage, with no consistency & they leave you waiting & no solution - 'Not 1 UK resident should consider #thieves

  • jamie_2127 Jamie Taylor (@jamie_2127) reported

    @ThreeUKSupport @riskiesecond “We’ll check it out for you”. What Pete really means is once he gets the postcode he’ll make some bullshit up about there being a problem in that area.

  • JosCFC_ Jos (@JosCFC_) reported

    @Luke1990W @tovers98 @ThreeUK RUNS DOWN THE WING FOR ME 🎶🎶🎶

  • smilingsoot dais🤍PINNED✨ (@smilingsoot) reported

    @ThreeUK are the worst company ever. I’ve tried to get in touch with the insurance and We have been given 4 different numbers and none of them work.

  • Gemmzie12 Gemma Swann (@Gemmzie12) reported

    @ThreeUKSupport I’ve tried phoning 333 but I am just being told that I haven’t paid and am only being given 1 option (which is to pay) or to view my bill online and pay. It’s frustrating because I’ve spoken to someone about this and was assured there would be no problem.

  • ArcticCharizard Charlie (@ArcticCharizard) reported

    @ThreeUKSupport Yes, and every time I've been told there's absolutely no issues 🙃

  • Tahirh121 The Emporer (@Tahirh121) reported

    @ThreeUK your service has been shockingly sh*t in Watford. 2 months and counting! Why am I paying line rental? Internet is non existent and voice calls dropping. Your customer service department is useless. I have called numerous times and get cut off (bad network)!