3 (Three) Outage Report in Caerphilly, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Aberdare, Tonypandy, Cwmbran, Pentre, Pontypool and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Phone | |
| Aberdare |
Internet | |
| Tonypandy |
Wi-fi | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Mottram
(@timothydavidmo1) reported
@ThreeUKSupport So you stole from me, made me call you out on it. Then used that incident to refuse to fix a situation your Agent tricked me into? WTAF!!!!!
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Gerald McBride
(@mc_gerry4872) reported
@ThreeUK Hugely dissapointed with @ThreeUK won a competition on the 3rd August with a supposed delivery date of within 45 days and still not received my prize. Im sure if i went online to buy the same prize id receive it no problem within days. Bad way to treat customers
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just a little ✨fox✨
(@FURSONA_HAVER) reported
@ThreeUK is a joke. My phone got stolen and long story short they can't send me a new sim so I ask them to resolve the issue and they said they'll need to send a code to my number to confirm my identity, so like should I ask the guy who nicked my phone for this number or what???
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Athens - The Truth
(@AthensTheTruth) reported
@ThreeUKSupport Your Contact web-page says "Live Chat is open 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday" but right now, 7.57pm, your CHAT button IS NOT WORKING AT ALL. I joined "Three" because you offer "Wifi-Calling", but "Wifi-Calling" isn't working!
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Natalie Matsikidze
(@NattyMats4) reported
@ThreeUK merging with @VodafoneUK is the worst idea you’ve ever had. Have you seen how they treat their customers? My mum has spent most of this year in hospital and they sent bailiffs AFTER confirming her contract was cancelled. They’re appalling #customerexperience
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Chris Johnson
(@geordiechris48) reported
@ThreeUKSupport I've only noticed it an and around my postcode area. No problem with data or texts to my knowledge
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CarlOOOoos 👻 cajogos 🎃
(@cajogos) reported
Anyone in the #MobileTech world can give me a hand? Customers on @ThreeUK are not able to call me since I moved to @O2. I have been sent back and forth each telling me to contact the other. I'm sure it's a simple routing problem. Anyone has any emails one can use? #ThreeUK #O2
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𝕄𝕖𝕝𝕒𝕟𝕚𝕖
(@kiasuchick) reported
Wondering how @ThreeUK is selling iPhone 14s on their website but I called and they do not have support for eSIM... no timeline on when it will be available.
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just a little ✨fox✨
(@FURSONA_HAVER) reported
@ThreeUKSupport I just came back from a store and their system wouldn't let them give me a new sim, we went through like 5 different call centre officers to sort it out and none of them were helpful at all 😭. I think its time to give your store employees more access to customer accounts tbh
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nathan wright
(@nathanwright74) reported
@ThreeUKSupport What’s happening with this ? I’m still getting the same issue