3 (Three) Outage Report in Caerphilly, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Cardiff, Newport, Aberdare, Tonypandy, Cwmbran, Pentre and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
-
Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
-
Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
-
Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
-
Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
-
Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
-
Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport Coverage isn't the problem, throughput is. I've got about 50% 3G signal strength, 4G when I get it is about 25%. Data is intermittent regardless of signal strength. Forget about coverage, it's irrelevant in this case.
-
TatanicYT
(@TatanicYt) reported
@ThreeUKSupport Sorry, neither I use 5G nor I live in UK. I am just telling that I thought with 5G we might get ping as low as 10 ms. I was not questioning your service I just told my expectation with 5G.
-
Adam 🗺
(@pseudomonas) reported
@Uitlander @ThreeUKSupport @ThreeUK I got a text saying "use your phone within the UK by [date] to avoid having your service cut off". I did so, and then got told "no, you were supposed to *use it in the UK and not return to Belgium for the rest of the year*, we're cutting your service anyway"
-
Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport I got a text message saying "to avoid your roaming service being cut off, use your phone in the UK by [date]". I used it in the UK by [date] and was then told that it was being cut off anyway.
-
norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport why is the signal so poor in ng9????
-
J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
1. @ThreeUKSupport The service advisor I just talked to was absolutely useless. My phone is failing to switch to 5G & all she was concerned about was taking postcodes of where I been 2day & tells me theres no 5G there where I know there is.
-
Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport I got a text message saying "to avoid your roaming service being cut off, use your phone in the UK by [date]. I used it in the UK by [date] and was then told that it was being cut off anyway"
-
Chris Benton
(@The_Gog) reported
@ThreeUKSupport Hello. The problem is that I need to enter my number but since I have had no text I don’t know my number ! I have an android phone. When I go into settings there is no number listed .
-
🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt
(@Uitlander) reported
@pseudomonas @ThreeUK Yeah I have noted the 'we never expected you to think that when we said X we meant X and not Y which is what we retrospectively decided we meant instead'. Also the unilateral changing of a contract without your consent.
-
Janet McKnight
(@j4) reported
@pseudomonas @ThreeUK Not gonna bet but I had a Three SIM in my first gen 3G iPad & it took SIX MONTHS to close the account with them after they refused to let me change to PAYG, during which time they never once understood that I couldn't get texts or phone calls on an iPad.