3 (Three) Outage Report in Abertillery, Blaenau Gwent, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Blackwood and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Blackwood |
Phone | |
| Pontypridd |
Phone | |
| Newport |
Internet | |
| Newport |
Phone | |
| Newport |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Miserea
(@Mis3rea) reported
@ThreeUK Your Customer Services have been calling me about non-existing account issue for a week. I am on call with one of your CS rep right now and on hold for 10min as she "pulls up my details". I'd like to know WHY you keep now wasting my time, please?
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John Walker
(@Walkerjohng) reported
I am looking at @ThreeUK 5G Home Broadband offering as it looks like a good deal. However, I do a lot of online gaming with @XboxGamePass and @Shadow_Official Will that see me triggering the AUP? If It's going to be an issue I won't bother signing up.
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Richard Tanswell
(@richardt84) reported
@ThreeUK Hello, I have a contract due to expire with 3 in next month. I’ve found a new contract with 3 but not directly from 3. What is the process by which I can switch contracts while still being a 3 customer and still keep my number?
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Simon Withington
(@ShowbizSimonW) reported
@AlexPresents @ThreeUK I had this 17 years ago with them and vowed to never use them again. But I had heard they'd got better...!
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SamJayne👑
(@sambates1597) reported
@ThreeUKSupport hi, could someone dm me regarding issues I'm having with my phone please? Thankyou! @ThreeUK
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Georgie Bless
(@georgiebless) reported
@ThreeUKSupport Please could you explain why I have direct debits amounting to over 300 pounds since March 2022 despite never having had contract with yourselves? Please can you advise how we get the money refunded?
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Green Card Design
(@RogerNewb) reported
@ThreeUKSupport I don’t recall you sharing a link with me so no. The main problem I had earlier was that the sim in the myfi ISN’T on a phone. I out it in an old phone and set the roaming on that. But evertime I try to use it abroad I get the admin authentication screen but cannot sign in!
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Stuart Butler
(@Stu3DArt) reported
Hey @ThreeUK, your network appears to be down again in the WV16 area. Your status checker says it’s fine (although it always does until I point it out). Any idea on duration of downtime?
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Nick Hayward
(@n1ckhay) reported
@ThreeUKSupport Also, to be told the deal I am on is more than suitable is slightly unacceptable to be fair. Other companies provide better deals but my preference was to stay with you, as I have always appreciated the service - until now.
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J Wigmore-Welsh 💙🇪🇺
(@wigmore_welsh) reported
@virginmedia Well, I think you need the help, not me. I'm happy with my £10 a month @ThreeUKSupport 5G hub. Zero hassle with ordering, faster than what I had with you. Saving me £37 plus a month. Will be recommending 3