3 (Three) Outage Report in Abertillery, Blaenau Gwent, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Newport, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Newport |
Phone | |
| Cwmbran |
Total Blackout | |
| Newport |
Phone | |
| Newport |
||
| Pontypool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🌵 Darcie Caitlin
(@Darrsea) reported
@ThreeUKSupport Potentially, but I did not know about it and am out of the country at the moment - I also think being moved automatically to a service that is more than twice as expensive is outrageous! I don’t really need a contact, can I switch to a pay as you go instead and keep my number?
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پاکستانی
(@khuchkhasnhi) reported
@ThreeUKSupport This is consistent problem btw not inside the station I’m talking about outer area. For example ask any three customer do they get good signals at Stratford they will say No. Three really needs to improve their services in London.
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Cask
(@cask_uk) reported
2/5 Very friendly staff at the store but I cannot fathom how there is a complete disconnect between the stores and the @ThreeUKSupport dept in India. The stores cannot track my order or help me with my missing phone, nor can they call DPD to find out where it is.
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Dale | Dalus
(@Dalus93) reported
@ThreeUKSupport Last one was today and I've just got off the phone with the credit company, I'm awaiting an update on their end. My main gripe was with the seemingly uncapable and/or unwilling customer service agents.
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Paul Hems
(@PaulHems) reported
@ThreeUK I switched to three from smarty coz smarty had no shops. I was originally on 02 but it was crap reception in my area and they didn't offer unlimited text, calls and data for £20. Find the reception is good in 3 n all.
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Dale | Dalus
(@Dalus93) reported
My @ThreeUK experience: Order broadband, says I should get 4G+ speeds Doesnt even meet Universal broadband promise Cancel in cool off period, Three says account balance wiped for troubles. 2 months later chased by credit company, 3 claim error. Month later chased again (cont)
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Shane
(@5HXN3) reported
@ThreeUK @C4Gogglebox Used three 5g WiFi for the past year and never had a single problem. Fast speed and been reliable for me. No idea what you other people are on about tbh
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Blockage-in-River
(@Skiminski) reported
An hour and a half conversing with @ThreeUK and, as usual, they close my issue as "not resolved" then go on their merry way. Its astonishing how poor the service is, for such a big company. I feel I'm the 1% that doesn't get the advertised coverage.
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Beachboi
(@Beachboi9) reported
@ThreeUKSupport I’m staying with @VodafoneUK as bad as they are they’re nothing close to 3’s kind of awful! Fortunately I’ll not have the inclination to consider 3 again for a contract provider.
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twice2blessed
(@maivanatee) reported
@ThreeUK freakin annoyed. Its like they dont read from same script. I am jus about to cancel all 4 contracts in my house and change provider. Cant be dealing with such