3 (Three) Outage Report in Porth, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Porth, Merthyr Tydfil and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Merthyr Tydfil |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AlisonB
(@ABalharry62) reported
3.30 minutes onto @threeuk robot, gave up, will have to go into town to their shop, shocking service, it really is. I hate capitalism, maybe I'll just get another provider, I'll see when I go into #Dundee's Overgate what other providers are there. Been with 3 since blinkin 2014
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shelb
(@shelbieyh) reported
@ThreeUKSupport It’s the same SIM size SIM card and I’ve inserted the old one too and that’s not working. I can’t access the three app without internet
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Mistletoe-lein 🏴 🦕
(@Mislein) reported
@ABalharry62 @ThreeUK Making no excuses but their staff numbers could be down due to Covid
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Darren Hulse
(@DazzHulsee) reported
@HeavensAbove7 @ThreeUK They are a disgrace…. I’ve finally got 5G for internet but calls are poor quality. I’d advise you to go elsewhere. I’ve had nothing but carry ons for over ten calls since 2 weeks ago trying to change daughters number over to old number. Lies, misunderstandings, more lies, wrong
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John MacPherson 🏴
(@JohnRMacPherson) reported
@SMARTYMobileUK @ThreeUK can you advise any better than your CustServ ? "There is no resolution date to this as of now, unfortunately.... 1/
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DS 🇬🇧🏳️🌈
(@DStrider_636) reported
@ThreeUKSupport I’m not getting VoLTE or VoWiFi on my iPhone 12, any idea why? Are you having issues? I hate making calls over 3G lol
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Bhanukiran
(@bhanukiran138) reported
@ThreeUK Terrible customer service! I regret to be with 3. Now can't even get rid of the network! I lost my phone and blocked my simcard. Its been 10days as of today 31/12/21 without a simcard and no one know when I'm gonna get back the network. Avoid 3 save your life!
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Chris Jackson
(@ccrayfish) reported
@ThreeUKSupport can you tell me why I’m only getting 0.2 mbps in Belfast? The network coverage has been terrible recently.
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
@ThreeUKSupport Here’s a few: B30 2SU B5 5SU B46 2QP Sometimes I can switch to 3G and just about get enough signal to load WAZE. But that’s not really good enough if I’m paying for 4G. So many times I have 2+ bars and NO connection.
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Faz
(@chowdhury_faz) reported
@ThreeUKSupport Gave notice over the phone to cancel.