3 (Three) Outage Report in Porth, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Maesteg, Caerphilly, Tonypandy, Bridgend, Pontypridd, Hengoed, Abertillery, Beddau, Merthyr Tydfil, Blackwood and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Maesteg |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Geraint Herbert
(@Gezitsme) reported
from
Cathays, Wales
@ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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PJG
(@PJGil) reported
from
Pencoed, Wales
@ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart MacPherson
(@Shrewmac) reported
My email was hacked a few weeks ago & the hacker got access to almost everything, @HalifaxBank sorted everything out very quickly and had a lot of trouble getting back social media accounts, the hacker got to my @ThreeUK account and my phone sim was cut off 1/2
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Derek Turpin #PAPA
(@thedelboy) reported
Sent by a third party ie a mobile contract provider with the @ThreeUK network, who apparently really look after their Customers ( i personally did not find that tbh, but in fairness they were ok). So if anyone here in the UK have had problems with Samsung mobile repairs please DM
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Roy Stevely
(@RoyStevely) reported
@iD_Mobile_UK @ThreeUK I’m getting really fed up with the interruptions to my service. How do I go about leaving? Do I just contact another provider? I want to keep my existing number so do I need a pac code?
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scatterbrainjoe
(@scatterbrainjoe) reported
@ajmy @ThreeUK @ThreeUKSupport When I was with them and had issues near work they said the local mast was in a farmers field and he was refusing access to resolve the issue. This was near one of the UK's major airports where people need access for flight updates etc. Diabolical.
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Gwynbleidd 🐺
(@CassleeDavies) reported
@Abcmsaj @ThreeUKSupport No signal at all in the Rhondda for the last hour either
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Rahul Bansal
(@rahul_bans) reported
@ThreeUKSupport Understand, but if someone has just moved on a sponsored work visa, I am sure there would be a way go get broadband service given that we are able to rent an apartment in the city?
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Alex Dixon
(@Abcmsaj) reported
@threeuksupport no signal in Gower for Three at all. Start to get signal again at the Mumbles but nothing in Kittle, Rhosilli, Reynoldston, etc. can you please check if there is a problem because my parents are out there with no signal. Thanks
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Anthony J Myers 🐝🦁🐼
(@ajmy) reported
@ThreeUKSupport I can tell you what the issues are. Your colleagues just keep telling me (after 14 days) that I need to wait for another 7 days. Scripted answers that don’t address the question, let alone answer it.
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Anthony J Myers 🐝🦁🐼
(@ajmy) reported
I’ve had almost no service (signal or data) with @ThreeUK @ThreeUKSupport for around two weeks. Rather than fix the problem and address my complaint, they’re proactively helping me to leave 3. That’s how bad they are 🤯
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Classic Toys (UK)
(@ClassicToysUK) reported
@ThreeUK When I try to DM I get the error "You can no longer send messages to this person." I've been through your chat service, all is fine with my router. Apparently your network checker is down so the problem cannot be diagnosed at your end & there are no updates from your engineers.