3 (Three) Outage Report in Porth, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff and Porth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Mittal
(@anks17) reported
@ThreeUK you are seriously screwed. You have different policies for store and online for new connection. Your customer service misguide and give false advice. When you send out parcel, the flyer says “the box contains sim”, but sim was never inside. All sort of crap “3” times.
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Jason of Wales 🏴 🐀
(@flapsandwich) reported
@ThreeUKSupport Just want cancel and refund for useless service
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Karen Adam MSP
(@KarenAdamMSP) reported
@ThreeUK your chat function is down. Can I ask here - I have a contract I pay for my son, he is going to take it on himself. Can we swap the contract over to his name or does he need to get a new one for himself from scratch?
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Mark Preston
(@Prestonhcafc) reported
@davidwheldrake @ThreeUK Yeah i am with three just ordered a new sim as told that may help as yeah signal is hopeless everywhere
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Dirkapo
(@Dirkapo) reported
Hi @ThreeUKSupport, have you started to support eSim's yet?
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Jason of Wales 🏴 🐀
(@flapsandwich) reported
@ThreeUKSupport Also when city Center busy I can’t get on. It’s terrible. I want out please. Cf101dx.
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Jus
(@CraftyJus) reported
@HazelRothschild @Angelinalondon0 @ThreeUK Yes EE on Twitter in DMs = dumb messages!! Woman sorted it in end where men failed 😒 Still trying to get refund for my senior friend who was misold a Doro mobile totally unsuitable & ripped her off £££. About time to chase the complaint up 😣
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Anthony Parry
(@AnthonyParryUK) reported
Hey @SkyHelpTeam please could you sort out the Sky Stream puck issues when connected to @ThreeUK Broadband. So many things won't play at all, and channels are slow to load. I am paying for a TV service I can't use fully unless I also pay for a VPN. 🥺
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Jordanne 🇺🇦
(@JordanneR_93) reported
@ThreeUKSupport @actionfrauduk @Ofcom Never have I had such a poor experience trying to find out why money has left my account when I pay via card. TWO contracts have been taken out. One is on my credit file, the other I keep getting emails for and after calling (1/2)
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Mark Walker
(@MarkWalker59) reported
@ThreeUK wins the wooden spoon for worst customer service of 2022 (though there are still nearly 2 months to go) for complete inability to accept my contract renewal - yes, I was actually trying to pay them money! #customerservice #useless