3 (Three) Outage in Maesteg, Bridgend county borough, Wales

Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

@ThreeUKSupport is there anybody working that can help me please?

@ThreeUK Not until you can provide a half decent service!

@ThreeUK Did your masts get water logged today my signal was so bad today I couldn't even get a email all day. Worst its been. Which is hard to beat since its **** anyway. Oh yes s35 area

@ThreeUK The new app sucks! Can't even register with out WiFi... and when I do connect to a WiFi it says iv got to use my email I registered with before. I no longer have access to the email I used before?

@ThreeUKSupport all day today I have got selected network (3) not available. I have scanned and it won't allow me to connect to either 3 network options I have. Not happy paying for a service I cannot use.

@ThreeUKSupport I dial, I get an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." Can you help please

.@ThreeUK customer service absolutely shocking and your instore team at Solihull have really messed up my new contract by giving me false information when switching contract. I hope you call me tomorrow to rectify this. Absolutely appalled

@ThreeUK What I’m looking for is an explanation why your service is so awful today. I can hardly do anything onine today as every site I visit takes an eon to open, then stop working almost immediately, plus trying to view my emails. Is there a network problem?

@ThreeUKSupport I see three have launched esim so how can I covert my sim for an esim? Also, Apple Watch supported on 3 network?

@ThreeUKSupport I cant log on through the three app, it wont accept my email address and says it had trouble sending the email