3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent 3 (Three) outage reports came from the following cities: Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Llandeilo |
Phone | |
| Swansea |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Ammanford |
Phone | |
| Port Talbot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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stephen jones
(@PrinceOfGingers) reported
from
Pontardawe, Wales
Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport Yes and I was advised to cancel my direct debit and all would be fine. I phoned them end of December. I’m really not happy I was assured that this would not happen and now you guys have cut me off. This is really poor management. It was a payment holiday break I asked for
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B
(@B96576019) reported
@Keir_Starmer @ThreeUK This does NOT put money in poor people's pockets the big businesses will barely miss this data, another gimmick by a government that has zero poverty policies, being supported by a increasingly looking weak Labour party!!
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Sophie Brooks
(@sophiebrooks001) reported
Been waiting over an hour to speak to someone @ThreeUK about being overcharged on contract! Terrible customer service.
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Martin Butler
(@Butber) reported
@ThreeUKSupport Still can't login to the app or the website
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Jim the Consumer 👀
(@JimTheConsumer) reported
@ThreeUKSupport I will indeed try that and have requested a sim also. What does it mean if 3g works when 4g doesnt? Does it mean I need to go into my settings and make the change every single time I have an issue?
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Graham Markall
(@gmarkall) reported
@ThreeUKSupport Registering again fixes the problem. If an account is deactivated, why doesn’t your website or app say so? And why deactivate accounts of paying customers?
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Lucy
(@lucymuchenje1) reported
@ThreeUK not happy with I asked to pay my outstanding bill for a December in January when I started my new job, after agreeing and saying my services would be the same you guys have cut off my phone bill. I can’t cal anyone if I had to in an emergency 😡😡
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Simone Royal
(@Simone55865994) reported
@ThreeUK Are ThreeUK donating any much needed digital devices to school children need them for online learning? Even old, refurbished stock could be the difference for a young person's future. I'm not a parent...but this is such a solvable issue.
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Ian Bowler
(@IanIanb1976) reported
@ThreeUKSupport Your a joke.Mutually cancelled my contract in Nov due to coverage. Letter today to say I owed £32.60 in unpaid bills. Told was due to non return of router, I proved I returned it. Didn't want to refund me. 2 hours later I get a refund. Shocking customer service!
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!