3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent 3 (Three) outage reports came from the following cities: Neath, Ammanford, Port Talbot and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Ammanford |
Phone | |
| Port Talbot |
Phone | |
| Neath |
Internet | |
| Maesteg |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@danjsansam) reported
@ThreeUK must be the worst network provider in the UK. It’s not even close either.
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TEH HOOK
(@meathookmarc) reported
@ThreeUKSupport Hi so it been nearly 7 hours since i had no 5g internet and have lost my 4g signal on my phone ive have lost a full days work from this loss of connectivity any updates on when it is going to be resolved as its getting ridiculous now im in Hull Hu8 1/2
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Luke Taylor
(@luketaylor152) reported
@ThreeUKSupport That is the crux of the issue... why do I need to phone the Business team to do anything or get any answers..? Clunky outdated CRM for business users. Visibility/transparency/automation is needed.
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Paddy Miller
(@padwar11) reported
@ThreeUKSupport Provide better customer service rather than just say via the phone to visit a branch, and that you are unable to know what stock different sites have. It’s not my responsibility as a customer to drive around to different stores to upgrade my phone/contract.
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DaelpixPhotography (David) 📷
(@DaelpixPhotos) reported
Well holy ****. I had a FULL signal for a few seconds until it went back to a measily ONE BAR. Truly Amazing @ThreeUK @ThreeUKSupport ………. Three - the worst network there is for mobile phones
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Laura Humphreys
(@flaminglaura) reported
@ThreeUKSupport It's come through now but still without the purchase date. I was on with Samsung for 2 hours before they finally approved the claim. Your letter has: start date which they were rejecting. Maybe this needs to be looked at in case others encounter the same issue
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chalitha
(@chalcd) reported
@ThreeUKSupport @meathookmarc Same here. HU9 area. None of my Three sims have 4G and HSPA+ doesn't work at all.
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Ihatemasks🤮🤮
(@scotlandhstman) reported
@ThreeUKSupport @billy1831 Shite network
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Luke Taylor
(@luketaylor152) reported
@ThreeUKSupport The issue is the 'clunky' way that business owners have to talk to Three Business with no online portal or visibility of phone usage. In over 4 years I have had a Three Sim with 5Gb of data, never exceeded the data limit, then last week i did...
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Abdur Raheem
(@araheemag75) reported
@ThreeUKSupport Sorry for my late response, I’ve just tried this and the other sim is working perfectly. Though this time I am now getting a 4G signal on my new sim whereas I was getting only 3G in the same location pre-removal.