3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
 
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | 
Community Discussion
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3 (Three) Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Sosig 
    (@bully185) reported 
    
        from
            Skewen, Wales
    
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
 - 
                
Adam Croft 
    (@Adamcroft1996) reported 
    
        from
            Pontarddulais, Wales
    
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Seab (Still A Citizen of Europe 🇪🇺) 
    (@adamseab) reported 
    
        from
            Neath, Wales
    
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
 - 
                
Matthew Bowen 🍆 
    (@MBowen619) reported 
    
        from
            Swansea, Wales
    
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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J.R.R Toking 🏴 
    (@aprhisiart21) reported 
    
        from
            Neath, Wales
    
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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JR 
    (@J10RWE) reported 
    
        from
            Swansea, Wales
    
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
 - 
                
Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Sosig 
    (@bully185) reported 
    
        from
            Skewen, Wales
    
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
 - 
                
Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
 - 
                
stephen jones 
    (@PrinceOfGingers) reported 
    
        from
            Aberavon, Wales
    
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
 - 
                
jrdn 🏴 
    (@jrdnphp) reported 
    
        from
            Tondu, Wales
    
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
 - 
                
Neil Passmore 
    (@neilpassmore) reported 
    
        from
            Swansea, Wales
    
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
 - 
                
Seab (Still A Citizen of Europe 🇪🇺) 
    (@adamseab) reported 
    
        from
            Neath, Wales
    
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Mark Campion 
    (@MarkkCampion) reported 
    
        from
            Swansea, Wales
    
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
 - 
                
Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
 - 
                
Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Ross Hookings 
    (@rosshookings) reported 
    
        from
            Margam, Wales
    
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Lamekan Elinde 
    (@JiyanRojbin) reported 
    
        from
            Swansea, Wales
    
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
 
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Maxine Evans 
    (@Kaycisharota) reported 
@ThreeUK I've been having issues calling for the last few days so I don't think this is just today! Any news on when this will be sorted please??
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Portchy 
    (@portchy_) reported 
@ThreeUK Didn’t make that much difference because your signal is that crap anyway
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STREISAND - WOMAN IN LOVE 
    (@keeleysmith2021) reported 
@ThreeUK I’m awaiting major spinal surgery and the hospital can’t call me. I can’t call them back because they’re not on WhatsApp! Help me????
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Easty 
    (@Mikeyboi9) reported 
@ThreeUK you are ******* ****!!!
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JackJack 3.141 🥧 
    (@Jack_Jack_101) reported 
I can't believe how incompetent @ThreeUK are. Its the 3rd time in the last 12 months I've had huge disruption because of a lack of service and @Ofcom are just sitting around doing nothing. Do they not realise mobile phones are a essential utility these days.
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rik indehood 
    (@RUgoji62) reported 
@ThreeUK My data is not working either.
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Bryan 
    (@Elwick70) reported 
Come on @ThreeUK No voice calls or texts, and a dead line since 0800 this morning? Not acceptable! Time to start telling us why. Is it a hardware problem at your end or have you been hacked?
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Heidi Nagaitis 
    (@HeidiNagaitis) reported 
@sophnffc @ThreeUKSupport exactly the same issue for me.
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Dale Carter 
    (@DiscoDav3) reported 
@ThreeUK Swapped to this shower of **** from being with o2 for 15 years. Worst decision I’ve made. Shocking network. Hurry up and fix it.
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PlatinumFX 
    (@Platfx) reported 
@ThreeUK STILL DOWN