3 (Three)

3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontardawe, Neath Port Talbot, Wales 10/14/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent 3 (Three) outage reports came from the following cities: Neath and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Wi-fi
United KingdomAmmanford Phone
United KingdomAmmanford Phone
United KingdomPort Talbot Phone
United KingdomNeath Internet
United KingdomMaesteg Internet

Community Discussion

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3 (Three) Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterBerry1075 the voiceless man (@PeterBerry1075) reported

    @MorganF77354108 @ThreeUK Been with 3 mobile for just under DECADE now never really had any complaints 🏴󠁧󠁢󠁳󠁣󠁴󠁿✊👍🤔

  • JamesAnderson_2 James (@JamesAnderson_2) reported

    @ThreeUKSupport hi my app is telling me that an “upgrade is processing” however I never started an upgrade so I need to know what’s happening. The live chat said come back later

  • Em_Katie Emma (@Em_Katie) reported

    @ThreeUKSupport hello, my nan has contacted you three times for a sim to be activated and each time told 24 hours. This has been over a week! Can you fix this asap she needs her phone

  • steamheaduk Steamhead (Dean Harrison) (@steamheaduk) reported

    Last week I order next day broadband from @ThreeUK. Wedneday no sign, chat with support Thursday, it's top priority and will be here 24 hours. Now a week late, call 3, no option for customer services, finally tell me your systems are down and the operator can't even call me back

  • Amz__k Aamer Khan (@Amz__k) reported

    @ThreeUKSupport Your systems are down. Didn’t you know? Communications company with no communication.

  • Rosie1962Rosie ROSIE (@Rosie1962Rosie) reported

    @ThreeUKSupport 2/2 so basically im PAYING for their errors what i shd do is cancel the whole thing im on FURLOUGH not certain if ill hve a job 31/1/21 paying for their mistakes is not fair weve been with 3 for 10yrs & treated like c**p

  • Jameswoosnam10 James (@Jameswoosnam10) reported

    @ThreeUK Hi I have unlimited data with you, and there’s never a problem but for some reason I cannot get any 3G/4G and I’ve tried everything today

  • cathrinhrt Cathrin Rhind-Tutt (@cathrinhrt) reported

    @ThreeUKSupport @ThreeUK @MartinSLewis Been a customer of 3 for over 10 years now and I am disgusted and appalled by the service I'm receiving. I cancelled an upgrade over the phone TWICE (I could see the upcoming payment on my bill) and assured both times it has been cancelled..

  • asoundmove Alain C (@asoundmove) reported

    @ThreeUK PS please have the decency to cancel this charge.

  • chezgoode CG (@chezgoode) reported

    @SimmySimzx @ThreeUK @ThreeUKSupport Have a look on mobile phones direct, I’m not sure if they have Three but you can order phones from there and new contracts etc on the same network you’re on!