3 (Three)

3 (Three) Outage in Pontardawe, Neath Port Talbot, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 No problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Pontardawe, Wales

3 (Three) Outage Chart in Pontardawe, Neath Port Talbot, Wales 07/09/2020 20:20

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.91% Internet
  • Phone 23.59% Phone
  • Total Blackout 10.83% Total Blackout
  • Wi-fi 8.30% Wi-fi
  • E-mail 2.89% E-mail
  • TV .48% TV

3 (Three) Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent outage reports and issues originated from Swansea, Neath, Pontardawe, Pontarddulais and Port Talbot.

United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomPontardawe Phone
United KingdomPontarddulais Total Blackout

3 (Three) in Pontardawe, Wales Comments

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3 (Three) Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:
  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • patellagirl patella Girl (@patellagirl) reported from Skewen, Wales

    @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • EleishaWithAnE Eleisha With An E (@EleishaWithAnE) reported

    @ThreeUKSupport I don't know, what could you suggest that would help? I'm just very disappointed

  • Cosmonaut_Hill Steve Holt (@Cosmonaut_Hill) reported

    When you have to use your @ThreeUK data to check if your @bt_uk broadband is down because 3 does terrible broadband and bt does terrible.... Everything

  • NickDale_ Nick󾓪 (@NickDale_) reported

    @Three_Is_Broken @ThreeUKSupport Networks F****ed again then. Reported - no issues 🤔 funny how everyone on @ThreeUK in my area have all got no 4g for the past 2 days. 3g full signal 4g no signal. And no it aint the train station or the trees. Bye.....

  • AlexJonesMD Alexis Jones (@AlexJonesMD) reported

    Totally had enough of my #broadband now. Old copper phone line is just not good enough. Sadly broadband companies can get away with selling fibre to ppl who have old copper lines. Fed up! Changing to @ThreeUK mifi for the house. Used before, great service. #5G

  • MikeUpjohn Mike Upjohn (@MikeUpjohn) reported

    @ThreeUKSupport Hi, was looking to take out a home broadband contract, but cannot see: 1. A way of finding the Huawei B535 listed on your site through the shop. 2. Any home broadband products as you take me to a page asking me for my postcode which does nothing? Can you help?

  • Heavener_67 Bridget🦋 (@Heavener_67) reported

    @ThreeUKSupport Hi. I'm wondering how long three is going to provide a poor broadband service in Worthing for? I really hate paying for poor service. Thank you.

  • NeilPhilip89 Neil Philip Newman (@NeilPhilip89) reported

    @ThreeUK one of the worst WiFi connections I’ve ever had the displeasure of using would not recommend and would not use again.

  • karen_aplin Karen Aplin (@karen_aplin) reported

    @ThreeUKSupport just tried to call your help line and was told it is now closed for the evening. In the same breath the operator tells me you are open 8am - 8pm. What’s going on?

  • domster Dom Barnes (@domster) reported

    @ThreeUKSupport @johnoceallaigh Did this help at all? My wife is having the exact same issue.

  • AtulGokhale2 Atul Gokhale (@AtulGokhale2) reported

    Below par customer service is being received from @ThreeUK . n their back office team which believed to be outsourced to @tech_mahindra A refund of £39 for a refused delivery of mobile dongle 6 week ago hasn’t been processed as yet due to lack of appriate BO processes.