3 (Three) outages and service status in Pontardawe, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontardawe, Wales
The most recent 3 (Three) outage reports came from the following cities: Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg
|
Phone | 26 days ago |
Community Discussion
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3 (Three) Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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stephen jones (@PrinceOfGingers) reported from Aberavon, Wales@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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JR (@J10RWE) reported from Swansea, Wales@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo (@DjDamo) reported from Swansea, Wales@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Ross Hookings (@rosshookings) reported from Margam, WalesHi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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stephen jones (@PrinceOfGingers) reported from Pontardawe, WalesIs anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴🍉 Jade 🇵🇸 (@JadeThinksALot) reported@ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.
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huey freeman (@80iishh) reported@ThreeUK & again, I got no service in my area. You’ll never know peace
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Gio120uk (@gio120uk) reportedHow do I speak to a human at 3 to pay my bill,the customer service and app is absolutely useless @ThreeUKSupport
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Alison & Stephen (@Alisonc89529131) reported@ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.
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Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported@ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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MarkMark250 (@MarkMark250) reported@threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport I'm too fed up to complain. I just want to know why the service is so poor in Worcester and WHEN it will be retsored to something like normal? @tomcollinsworcs Please can someone from @ThreeUKSupport reply ... pretty please???