3 (Three)

3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/13/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Wi-fi
United KingdomAmmanford Phone
United KingdomAmmanford Phone
United KingdomPort Talbot Phone
United KingdomNeath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kucfti Kucfti (@kucfti) reported

    @O2 Thanks. I'll pop in to the Folkestone @O2 shop tomorrow. I've just moved to this property. It's sheltered housing. There are 42 on @ThreeUK. The signal is appalling and after a meeting, I've been chosen to research a move to a different provider.

  • savrajsb sav (@savrajsb) reported

    @ThreeUKSupport I just gave my 30 days notice this morning to cancel my sim but an hour ago I got a “thank you” email for upgrading? I’ve had the absolute worst experience with three. I genuinely hate every moment speaking to your representatives as they offer no help at all

  • kendrickpi Paul I Kendrick (@kendrickpi) reported from Creswell, England

    @ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.

  • loudboy007 Loudy (@loudboy007) reported

    So I buy @ThreeUK sim only deal and I cannot use the network at all no Internet no calls or text @ThreeUKSupport so I speak to you why lie saying 99% of UK network coverage is available when I can't get on and I have to use @EE mobile WiFi to post here wow 🤔🤔

  • amichaelgroves Michael Groves (@amichaelgroves) reported

    @ThreeUKSupport Have tried this many times. I’ve restarted phone, airplane mode and off again, resetting network settings, different phones

  • Vansbm VansBM⚒ 🌈 (@Vansbm) reported

    Decided to try a contract with @ThreeUK Not got the phone yet (but they have the upfront payment of course) and already on hold (for 30mins) to the complaint department. Get through only to be told to ignore, the 3 different bits of advice they have given and "wait".😐 #Useless

  • Vitimgava_ Vitor Gava (@Vitimgava_) reported

    Another week and another day unable to use my 4g. Thanks for that @ThreeUK. You guys fixed the problem for 3 weeks and now it’s all back again. This is pissing me off now

  • steveDOTdigital steve • digital 😷 💉🦠 (@steveDOTdigital) reported

    @ThreeUK @ChelseaFCW @BarclaysFAWSL You owe me £35, I paid for unlimited data for 1 month, and all I get is a super slow 3G connection. Get off social media and focus on fixing your ****.

  • ennairrad catherine obvious (@ennairrad) reported

    You are absolutely the shittest network @ThreeUK. Why do I never have service!?

  • warpkid Sergio Russo (@warpkid) reported

    @ThreeUKSupport I checked the three status page yesterday and it reported issues. There are still issues today. It’s been poor since we got here on Friday. To be honest I would leave if I could but have another 6 months on my pay monthly contract.