3 (Three)

3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/29/2024 07:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea, Neath and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomSwansea Total Blackout
United KingdomSwansea Internet
United KingdomNeath Phone
United KingdomSwansea Internet
United KingdomNeath Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Devo_P YT:hair_peacehacks (@Devo_P) reported

    @ThreeUKSupport I am extremely disappointed with your network, I've been billed 403 pound for a contract I do not have and trying to get in contact with no luck.

  • KadronG Kadron Gregory (@KadronG) reported

    @ThreeUKSupport Hello is this your answer or solution.. doesn’t this answer give you the impression I am satisfied?

  • Devo_P YT:hair_peacehacks (@Devo_P) reported

    @ThreeUKSupport @dbcxptures I wish I listened to you about this network, can you believe this????

  • zylics21 𐌳𐌆𐌽𐌗⦔ (@zylics21) reported

    @MikeyMacginty @ThreeUK What’s three’s fault in this? This was manufactured by apple and apple decided to keep E-Sim for The United States of America and we are still on sim. What’s so bad about It

  • _iCeed thomas mortiboys (@_iCeed) reported

    @ThreeUK never going with your company again, 3 months no problem with your 5g hug and then three weeks without any Internet, called 3 times, once a week with no resolve, third call resulted with the same thing but gave me the option to cancel instead of actually doing anything,

  • _iCeed thomas mortiboys (@_iCeed) reported

    @ThreeUKSupport The issue lasted three weeks with no resolution but cancellation.

  • Natasha19259774 Natasha (@Natasha19259774) reported

    @ThreeUKSupport Hi, just tried that, still not working

  • AngeloOfficial Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport got replacement sim due to having problems accessing data .and this sim seems be lot worse am unable to get data In most places ? Glasgow city

  • DrBeatePeter Beate Peter (@DrBeatePeter) reported

    @girlonetrack @ThreeUK @ThreeUKSupport Had the same problem with three and ended up changing providers because even with number blocked they reappeared with different number and still costing £1.50. Ended up paying £615!

  • SuzieCurran Suzie (@SuzieCurran) reported

    @ThreeUKSupport In Weymouth Dorset. Huge queue of people at the 3 shop with the same issue. A number, like me who rely on their phone for their business. Chat support gave up without a solution. The shop couldn't do anything but report it to 3.