3 (Three) Outage Report in Pontardawe, Neath Port Talbot, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent 3 (Three) outage reports came from the following cities: Port Talbot, Swansea, Maesteg and Neath.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Dj Damo (@DjDamo) reported from Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Dj Damo (@DjDamo) reported from Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Neil Passmore (@neilpassmore) reported from Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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JR (@J10RWE) reported from Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Sosig (@bully185) reported from Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Ross Hookings (@rosshookings) reported from Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Sosig (@bully185) reported from Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Dj Damo (@DjDamo) reported from Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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stephen jones (@PrinceOfGingers) reported from Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Prince (@princedame) reported
@ThreeUK 21st October I requested for my old Three number to be moved to my new Three SIM and it's still not done. Will someone please explain what the problem is?
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🤔J🤷 (@jameseonline) reported
Hi @ThreeUK any chance you could fix your network in Cardiff?, cant do f all on my phone right now
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roisin (@raisincaw) reported
@ThreeUKSupport my signal is rotten
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Ihate3 (@clownsinmasks) reported
@ThreeUKSupport can't get on Internet again. WiFi on but no reception. Poor
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SARAH HARRY-ISAACS (@SUNFLOWAYZ) reported
Anyone else experiencing data issues with @ThreeUK atm?
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Ihate3 (@clownsinmasks) reported
@ThreeUKSupport Network is a joke
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Tracy (@TLCTracyLouise) reported
@ThreeUKSupport Fraser perhaps you could tell me why the 3 outage tracker shows no problems in my area when your reply says there is a known problem?
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Mafizur (@mafizur1) reported
@ThreeUKSupport Hi Ali. Yes to all your questions. Think it’s time Three either give my money back today or issue me a deadlock letter and we’ll get the ombudsman to sort it all out. Really do have better things to do with my time.
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roisin (@raisincaw) reported
@ThreeUKSupport my signal has been terrible for weeks
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Tracy (@TLCTracyLouise) reported
@ThreeUKSupport where is my mobile signal? Why are you not acknowledging there is a serious outage? Surely your incident management team are working on this?