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3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 56% Internet (56%)
  • 18% Phone (18%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea, and Llandeilo.

CityProblem TypeReport Time
Swansea Phone 1 month ago
Llandeilo Phone 2 months ago
Swansea Phone 5 months ago
Carmarthen Phone 6 months ago
Neath Wi-fi 7 months ago
Ammanford Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bexxii93
    Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • adamseab
    Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • MBowen619
    Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • MBowen619
    Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • MBowen619
    Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • aprhisiart21
    J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • bully185
    Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • JiyanRojbin
    Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • bully185
    Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • eish2306
    Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bexxii93
    Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • p_crosland
    Peter 🏳️‍🌈🍂 (@p_crosland) reported

    @ThreeUK please sort out your network. I've lost connection 8 times in 1 hour... LA23

  • _andysmith
    Andy Smith (@_andysmith) reported

    @_RobW_ @ThreeUKSupport On the 11th (after 2 days poor coverage in Tooting) I was told 7 days till it was fixed. Still not fixed. Awful to be on Three in Tooting right now!

  • VortiGan_
    Henry Mendoza 🌹 (@VortiGan_) reported

    phone data package but router has been showing poor signal and blue light (indicating only 4G) all day and flicking between 1 and 2 lights instead of the usual 3 for signal strength. I currently have an okay 4G signal on my phone but it could drop again any time. @ThreeUKSupport

  • chalcd
    chalitha (@chalcd) reported

    @ThreeUK So disappointing data speeds. No 4G reception at all. Explained to tech people. No solution. No more wasting time and money. I will switch soon.

  • stevie_baby89
    Thisiz_Stephen (@stevie_baby89) reported

    @ThreeUKSupport Of course, but that's about as good as doing nothing with you guys.. Either don't respond or just say some rubbish that means wait even longer for us not to get back to you. So no help there..

  • AgaLakomyRotsa
    Aga Lakomy-Rotsa (@AgaLakomyRotsa) reported

    @ThreeUKSupport Morning. I went to 3shop and shop assistant open new account for me.he ordered the phone and I paid £30 upfront.he told me that I can cancel my account in next 28days. I’ve cancelled the account next day but 3network hasn’t refunded me the money.

  • ThisIsMarkJones
    Mark Jones (@ThisIsMarkJones) reported

    @ThreeUK I'm trying to enable a data passport and the online chat is closed due to the bank holiday. Is there any support that can be made available?

  • Ianmartin_gc8
    Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @ThreeUKSupport Suzi try looking at all the posts from this topic and all of my other ones this customer support is so bad. The whole of weymouth has issues as shown in all my posts yet nothing I have been contacting you since Friday

  • AgaLakomyRotsa
    Aga Lakomy-Rotsa (@AgaLakomyRotsa) reported

    @ThreeUKSupport This has been going since 28th August and I’m so frustrated now.i just want my money back and never be with this network ever again.

  • Ianmartin_gc8
    Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @Dorsetgardener1 @ThreeUKSupport Did they get back to you ? I made a call to them today and the people I had been speaking to hadn't even passed the ticket to the networks team who some how new nothing about it. I have made a formal complaint