3 (Three) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Matthew Bowen 🍆 (@MBowen619) reported 15 seconds ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  Sosig (@bully185) reported 3 minutes ago from Skewen, Wales

  @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

• 
  Lamekan Elinde (@JiyanRojbin) reported 7 minutes ago from Swansea, Wales

  @ThreeUK last few months your internet and calls are sucks no signal middle of town...

• 
  patella Girl (@patellagirl) reported 8 minutes ago from Skewen, Wales

  @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

• 
  Dj Damo (@DjDamo) reported 10 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  JR (@J10RWE) reported 12 minutes ago from Swansea, Wales

  @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

• 
  Dj Damo (@DjDamo) reported 16 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

• 
  Rebecca (@bexxii93) reported 24 minutes ago from Carmarthenshire, Wales

  @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

• 
  J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported 24 minutes ago from Neath, Wales

  Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

• 
  Rebecca (@bexxii93) reported 26 minutes ago from Carmarthenshire, Wales

  When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

• 
  Dj Damo (@DjDamo) reported 28 minutes ago from Swansea, Wales

  Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

• 
  Adam Croft (@Adamcroft1996) reported 29 minutes ago from Pontarddulais, Wales

  @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

• 
  Dj Damo (@DjDamo) reported 32 minutes ago from Swansea, Wales

  @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

• 
  Matthew Bowen 🍆 (@MBowen619) reported 32 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

• 
  Neil Passmore (@neilpassmore) reported 43 minutes ago from Swansea, Wales

  @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 45 minutes ago from Neath, Wales

  @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 46 minutes ago from Neath, Wales

  @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

• 
  Robert Francis #FBPE (@astra46) reported 48 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Matthew (@eish2306) reported 49 minutes ago from Llanelli, Wales

  @ThreeUK @7ElevenCanada @TextNow eSim support?

• 
  stephen jones (@PrinceOfGingers) reported 54 minutes ago from Pontardawe, Wales

  Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Young (@garyisatwit) reported 9 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  Gbolahan Obisesan💚 (@GreatObisesan) reported 11 minutes ago

  @ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!

• 
  Ailon (@loneyai) reported 12 minutes ago

  .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

• 
  C Lloyd (@clloyd3003) reported 12 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

• 
  chris (@chris_chrishill) reported 13 minutes ago

  @ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.

• 
  Zion Lights (@ziontree) reported 15 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported 15 minutes ago

  @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

• 
  Craig 🧣 (@cmckopite1983) reported 19 minutes ago

  Truly awful company to be with @ThreeUKSupport can't wait to leave.

• 
  Antony Attree ☘️ (@AntonyAttree) reported 21 minutes ago

  @ThreeUK are you experiencing problems in the BS26 area?? Coverage here has always been bad! Really bad,but the last few days It’s been horrendous!

• 
  Andy Co© (@andy_cowburn) reported 24 minutes ago

  What’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport