3 (Three) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Dj Damo (@DjDamo) reported 2 minutes ago from Swansea, Wales

  @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

• 
  stephen jones (@PrinceOfGingers) reported 7 minutes ago from Aberavon, Wales

  @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

• 
  Robert Francis #FBPE (@astra46) reported 24 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 30 minutes ago from Neath, Wales

  @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

• 
  Sosig (@bully185) reported 32 minutes ago from Skewen, Wales

  @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

• 
  Neil Passmore (@neilpassmore) reported 32 minutes ago from Swansea, Wales

  @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

• 
  Dj Damo (@DjDamo) reported 34 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 35 minutes ago from Neath, Wales

  @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

• 
  Dj Damo (@DjDamo) reported 38 minutes ago from Swansea, Wales

  Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

• 
  Dj Damo (@DjDamo) reported 39 minutes ago from Swansea, Wales

  @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

• 
  Dj Damo (@DjDamo) reported 41 minutes ago from Swansea, Wales

  @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

• 
  JR (@J10RWE) reported 46 minutes ago from Swansea, Wales

  @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

• 
  J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported 48 minutes ago from Neath, Wales

  Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

• 
  Matthew Bowen 🍆 (@MBowen619) reported 51 minutes ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  Dj Damo (@DjDamo) reported 51 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  Matthew Bowen 🍆 (@MBowen619) reported 53 minutes ago from Swansea, Wales

  Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

• 
  Julian Milligan (@darthmill) reported 56 minutes ago from Carmarthenshire, Wales

  @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

• 
  stephen jones (@PrinceOfGingers) reported 58 minutes ago from Pontardawe, Wales

  Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

• 
  patella Girl (@patellagirl) reported 58 minutes ago from Skewen, Wales

  @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

• 
  Matthew Bowen 🍆 (@MBowen619) reported 59 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GIFTSpromo (@Gpromo_UK) reported 5 minutes ago

  @ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?

• 
  FINGERSJOHN✌ (@jnafr) reported 6 minutes ago

  Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 8 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  Ailon (@loneyai) reported 9 minutes ago

  .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

• 
  C Lloyd (@clloyd3003) reported 9 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

• 
  alix (@Ac13449) reported 11 minutes ago

  @ThreeUKSupport hi I need help with my order

• 
  Dangerman (@unluckyclay1981) reported 11 minutes ago

  @ThreeUK Basically zero speed 3 days will we be refunded for lack of service?

• 
  Jeremy Goff #RejoinEU #FBPE #PRT (@Jerry83560) reported 13 minutes ago

  Tried to help a friend modify his @ThreeUK tariff, found the >£290 one-off exit fee outrageous. He's happy to stay, just wanted to modify. Guess what he'll do when contract ends?

• 
  Ryan (@ryantalks1024) reported 17 minutes ago

  @robj3d3 @ThreeUK Idk if it's still relevant since I did it 4 years ago and never looked into anything else But I just use Google Fi

• 
  Nic Lloyd-Evans (@AtticAtac) reported 19 minutes ago

  @ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.