3 (Three) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  stephen jones (@PrinceOfGingers) reported 3 minutes ago from Aberavon, Wales

  @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

• 
  Robert Francis #FBPE (@astra46) reported 4 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Adam Croft (@Adamcroft1996) reported 10 minutes ago from Pontarddulais, Wales

  @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

• 
  JR (@J10RWE) reported 11 minutes ago from Swansea, Wales

  @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

• 
  Matthew Bowen 🍆 (@MBowen619) reported 14 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

• 
  Dj Damo (@DjDamo) reported 16 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

• 
  Neil Passmore (@neilpassmore) reported 17 minutes ago from Swansea, Wales

  @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

• 
  Dj Damo (@DjDamo) reported 18 minutes ago from Swansea, Wales

  @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

• 
  stephen jones (@PrinceOfGingers) reported 20 minutes ago from Pontardawe, Wales

  Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

• 
  Sosig (@bully185) reported 21 minutes ago from Skewen, Wales

  @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

• 
  patella Girl (@patellagirl) reported 26 minutes ago from Skewen, Wales

  @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

• 
  Dj Damo (@DjDamo) reported 27 minutes ago from Swansea, Wales

  Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

• 
  Sosig (@bully185) reported 29 minutes ago from Skewen, Wales

  @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

• 
  Dj Damo (@DjDamo) reported 30 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  Matthew Bowen 🍆 (@MBowen619) reported 33 minutes ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  Dj Damo (@DjDamo) reported 46 minutes ago from Swansea, Wales

  @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

• 
  Matthew Bowen 🍆 (@MBowen619) reported 50 minutes ago from Swansea, Wales

  Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 52 minutes ago from Neath, Wales

  @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

• 
  Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported 55 minutes ago from Swansea, Wales

  @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

• 
  Julian Milligan (@darthmill) reported 57 minutes ago from Carmarthenshire, Wales

  @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fox  (@FoxRunTime) reported 8 minutes ago

  still better service quality than @threeuk

• 
  Casino Capital (@CasinoCapital) reported 11 minutes ago

  @moneyandmore72 @ThreeUKSupport I've managed to see nothing so far 🙈 But lots of artists back from previous years...if I was picking one I'd prob say Garry Starr, I've never laughed so hard, he's a diff show this year I def plan to go

• 
  Matt🦻 (@Matts_Tweeting) reported 13 minutes ago

  terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

• 
  JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported 13 minutes ago

  @kokeshimum I am with @ThreeUK The worst signal ever.

• 
  Mr Gray (@Monetization26) reported 15 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  LeeBee 🐝 (@leeb_com) reported 16 minutes ago

  @ThreeUKSupport are you experiencing signal issues in Reading? It’s been awful in areas for days, particularly at my gym in Mapledurham where it’s always strong! Yet only 1 bar 4g!

• 
  LottageLady (@Lottagelady11) reported 17 minutes ago

  @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

• 
  Dlyan (@It_A_Me_DeDe) reported 20 minutes ago

  All I’ve wanted to do today after I got off work is play the new Fortnite season but I can’t because Three UK are the most incompetent ***** known to man why am I getting 400 KBPS for 3rd time this week and it’s only Thursday you ***** sort you **** out @ThreeUK

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 27 minutes ago

  So when will it happen? And your misleading tv add that your investing 11 billion in to the network yet you fail to say 4.3 billion of that is to buy @ThreeUK #ukmobilenetworks #vodaphoneUK

• 
  Rosie Adams (@romanysands) reported 28 minutes ago

  @andrejpwalker @paramountplus @ThreeUK Never mind THAT! Are you OK?!🙏