3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 06/16/2024 11:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Llanelli, Port Talbot and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomPort Talbot Internet
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea TV
United KingdomLlanelli Phone

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • S9enny sr (@S9enny) reported

    @ThreeUK hi I am a ex customer of yours and am thinking of returning to you any good sim deals available

  • SharonMclachla2 Sharon Mclachlan (@SharonMclachla2) reported

    @ThreeUKSupport can someone help am abroad and can’t phone home ?

  • ObiSath Sath Obi (@ObiSath) reported

    For some reason my three network is so bad. Signal is really low even in the city even in the middle of the city I regret buy it @ThreeUK

  • SuttonNatalie natalie sutton (@SuttonNatalie) reported

    @ThreeUKSupport Thanks, Iain - I agree it's bad. I've sent you a DM. The bill says a payment will be taken from my account on or soon after 27 July 2022. I am looking for this to be resolved before then. Look forward to hearing from you.

  • SuttonNatalie natalie sutton (@SuttonNatalie) reported

    @ThreeUKSupport @ThreeUK (2/2) . I worry about the interactions your customer service staff have with vulnerable people. Folks, if you’re thinking about moving to Three, DON’T!! @MoneySavingExp maybe you know of other similar cases?

  • SharonMclachla2 Sharon Mclachlan (@SharonMclachla2) reported

    @ThreeUKsupport can someone help am currently in Spain and need to phone home but it’s not connecting any calls even though I can in my plan ???

  • Dwhppe Manuel Rodriguez (@Dwhppe) reported

    @ThreeUK your service is #****

  • davidleestokes David Stokes (@davidleestokes) reported

    I've currently been on live chat with @ThreeUK for 90 minutes. All I wanted was to ensure my contract doesn't renew at the end of the 2 years This is the worst customer service I've ever experienced.

  • AlisonSmorthwa3 Alison Smorthwaite (@AlisonSmorthwa3) reported

    @ThreeUKSupport Long story but I returned a product two yes ago + unbeknown to me have been charged for the whole 2yrs. Rang 3 and they say they never received + that their returns package had a customer copy to keep. I do t know what that would look like and wondered if you...>

  • AlisonSmorthwa3 Alison Smorthwaite (@AlisonSmorthwa3) reported

    @ThreeUKSupport ...can send me a sample photo of what I should be looking for please? I returned via royal mail and it was during lockdown so they don't give receipts at the main depo, only the small post offices do. I do not recall there even being a customer copy of the label