3 (Three) outages and service status in Pontarddulais, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontarddulais, Wales
The most recent 3 (Three) outage reports came from the following cities: Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli
|
Total Blackout | 1 month ago |
|
Swansea
|
Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo (@DjDamo) reported from Swansea, Wales@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Rebecca (@bexxii93) reported from Carmarthenshire, Wales@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Rebecca (@bexxii93) reported from Carmarthenshire, WalesWhen your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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stephen jones (@PrinceOfGingers) reported from Pontardawe, WalesIs anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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Legmo2 (@Legmo_2) reported@ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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Ali Gaines (@aligaines1410) reportedOnce again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next
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rick_x (@rick_x) reported@ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?
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Barry B. (@basherdrummer) reported@ThreeUKSupport 2 weeks ago I returned from China, having visited 9 city’s in 4 months, not once did I ever lose phone signal with my Chinese network provider - yet here I am on a train from Kent to London with my @ThreeUK signal dropping out! This useless bloody country!! 😡😡
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countrycook (@countrycook4) reported@ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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james marshall (@jamesma34307397) reported@franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least