3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/22/2025 08:15

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomNeath Wi-fi
United KingdomAmmanford Phone
United KingdomLlanelli Total Blackout
United KingdomAmmanford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • liamnorris1001 liam norris (@liamnorris1001) reported

    @ThreeUK Is it anything to do with the fact you're the worst network provider in the UK?

  • markgeddes Mark Geddes (@markgeddes) reported

    @ThreeUK The other network providers on the whole seemed to have provided the alarm to their customers. Seems to me to be your system’s and network that has let your customers down AGAIN. Made in China technology letting you down again?

  • JitEspresso Jitesh Parbhu ⚡ (@JitEspresso) reported

    @ThreeUK Hi, Please can you let the government know to Enable Emergency Text Alert to Every mobile carriers in UK cause some people have there Emergency Alerts Off on there phone. So if there's a Tsunami atleast both Emergency Alert Nottification and Text can be sent out to customers.

  • AngE14751034 Ang E (@AngE14751034) reported

    @ThreeUK It's disgusting. You claim our area has 4G (and we did have it for a day once, (but it went back to H+ and has stayed there ever since). I assume that's why we didn't get our emergency alert. You lie on your coverage page by saying we're 4G.

  • JaxxAI @JaxxAI@floss.social (@JaxxAI) reported

    @ThreeUK So what you're saying is, if it was a real alert then all Three customers will be dead before the emergency alert comes through? That might affect your bottom line.

  • philcrowphoto Phil Crow 📷 (@philcrowphoto) reported

    @Kimberleyvicke2 @ThreeUK Me too Was this a @ThreeUK issue? I’ve had issues with them all week. I’ll not be renewing 🤬👎

  • Zaack23 What good are notebooks? (@Zaack23) reported

    @JitEspresso @ThreeUK If there is a tsunami in the North Sea, alerts gonna be the least of the surprises or problems.

  • jolyonralph Jolyon Ralph 🪨 (@jolyonralph) reported

    @NadWGab @ThreeUK I wonder if it's because wifi calling was enabled? I've disabled that for now. @ThreeUKSupport is this the problem? Can you let me know what's happening. on 5G network here.

  • Gordon_Keenan Mr K (not a BOT) (@Gordon_Keenan) reported

    @ThreeUK @ThreeUKSupport Lol fks given - zero… all these years and NOW people are concerned they never got a wee alarm… if something serious is a really happening, just watch the crowds reacting you lumps of mutton.

  • katybops Kate (@katybops) reported

    @henry_sister @pmphillips @ThreeUKSupport I dropped three a while ago when I got a new phone. I was with them for ages but the signal is so spotty here that I decided to change.