3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (55%)
-
Phone (19%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Llandeilo |
Phone | |
| Swansea |
Phone | |
| Carmarthen |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
-
J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
-
Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
-
Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
-
Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
-
Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
-
Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
-
Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
-
Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
-
Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
-
Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
-
Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Michael
(@rhskialps) reported
@ThreeUKSupport hi can u tell why Internet connection has got so bad with 3, it used to be the best,my colleagues on other network get much better service, I have an Huawei mate 10 Pro and Samsung galaxy note 10 plus both have bad Internet, this is country wide not just at home
-
Kris
(@Kris50930426) reported
@ThreeUKSupport your internet is ******* dog ****. Anyone thinking of getting @ThreeUK DONT BOTHER. They don’t give a **** about customers. Just greedy money grabbing *****
-
ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ'
(@ImaniKahlo) reported
@ThreeUK I’m unable to make phone calls to your customer service as if says “your service does not provide access to this number”??
-
Kucfti
(@kucfti) reported
@ThreeUKSupport why has the mobile signal gone **** AGAIN? CT21 5DQ😡😡😡😡
-
Steve
(@travelred) reported
... whilst my handset tells me I need a data connection to open the Subway app, or to open my shopping list in Alexa. It seems wrong that I should have to pay out the rest of my contract when the service from @ThreeUK has been so consistently terrible from the start... 3/x
-
Seani D’man
(@LoverSeani) reported
@ThreeUK @ZoeStaiger It’s been happening all weekend, the new login/layout is dial up slow, when it connects to the old my3 layout on certain links in my 3 it’s normal, you have a gremlin going on.
-
AJ
(@nt_richards) reported
@ThreeUKSupport Your coverage map says I’m in a 4G super voice area yet I have absolutely no signal. Any reason? I’ve checked by postcode and by the map and both say there should be full signal. But it’s dead
-
Simon
(@Lava087) reported
@O2 It's not very good anywhere and has got to the point where I've had to put a @ThreeUK SIM in the SIM 2 slot just so I have service but I don't see the point in paying for both.
-
Kucfti
(@kucfti) reported
@ThreeUKSupport Yup restarted and changed to 3g. My mobile signal is still crap. My internet has come back to full strength again though. I have 2 connections. One for internet the other is my mobile. I've been here 3 weeks now and this is the 4th time service has been bad.
-
Jim 🏴🇮🇹🇨🇺🇮🇪
(@jpd3_jim) reported
@ThreeUKSupport On that the message said next March, but 2 texts advised to get new plan. Never had an issue in first 6 years with 3 and this is the 2nd in the current year.