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3 (Three)

3 (Three) outages and service status in Pontarddulais, Wales

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • MBowen619
    Matthew Bowen ๐Ÿ† (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • philengland1
    Philip(Phil)England๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ˜˜๐Ÿ’– (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • darthmill
    Julian Milligan (@darthmill) reported from Carmarthenshire, Wales

    @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

  • PrinceOfGingers
    stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • J10RWE
    JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I donโ€™t understand why this canโ€™t be done online like it would be if I was a new customer.

  • MBowen619
    Matthew Bowen ๐Ÿ† (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • adamseab
    Seab (Still A Citizen of Europe ๐Ÿ‡ช๐Ÿ‡บ) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and itโ€™s starting to become a problem - do I need to fill in the form to swap numbers again?

  • JiyanRojbin
    Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • adamseab
    Seab (Still A Citizen of Europe ๐Ÿ‡ช๐Ÿ‡บ) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (thatโ€™s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • bexxii93
    Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down ๐Ÿ˜’ so glad the WiFi is working for once @ThreeUKSupport

  • eish2306
    Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • aprhisiart21
    J.R.R Toking ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PavettRoy
    roy pavett (@PavettRoy) reported

    @ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....

  • william_stavely
    William Stavely (@william_stavely) reported

    @ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.

  • demube
    Deborah Benady ๐Ÿ’™ (@demube) reported

    @ThreeUK every time I try to make a call my signal cuts out. This has been going on for week. I live in SE13. I cannot ring you to complain! Please sort it out!

  • jnides8
    Jim D (@jnides8) reported

    First world problems but @ThreeUK changing their ยฃ1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

  • EngagesBrain
    ๐Ÿ•น๏ธ Eแ‘ŽGแ—ฉGEแ”•แ—ทแ–‡แ—ฉIแ‘Ž ๐ŸŽฎ (@EngagesBrain) reported

    @robj3d3 @ThreeUK Does your phone support eSIM? If so, no need to wait for one to arrive in the post.

  • HarryWessex
    Harry (@HarryWessex) reported

    @ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. Itโ€™s been like this for at least 5 months.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport Contract finishes this year and we wonโ€™t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not

  • phoenixmcx
    ๐™‹๐™๐™ค๐™š๐™ฃ๐™ž๐™ญ๐Ÿฆโ€๐Ÿ”ฅ| FREE PALESTINE (@phoenixmcx) reported

    anyone else having issues with three internet atm @ThreeUK @ThreeUKSupport

  • RyanSael
    Ryan Sael (@RyanSael) reported

    @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

  • JadeThinksALot
    ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‰ Jade ๐Ÿ‡ต๐Ÿ‡ธ (@JadeThinksALot) reported

    @ThreeUK wonโ€™t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now itโ€™s ยฃ2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.