3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/13/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.

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City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlandeilo Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomNeath Wi-fi
United KingdomAmmanford Phone

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nt_richards AJ (@nt_richards) reported

    @ThreeUKSupport I’m visiting so not sure if it’s always bad. I’ve switched 5G off but can’t set it all the way down to 3G

  • PhilRowellUK Phil Rowell (@PhilRowellUK) reported

    @ThreeUKSupport can you get someone to look in the data issues at Stratford station in London, been having issues for long time even with strong 4G signal , maybe just give it a reboot ?

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUKSupport @ThreeUK I have been trying to cancel my contract with you since the beginning of the year. I took out a sim contract and whoever processed it has clearly put down the wrong information so I cant proceed. Your customer service department is incompetent.

  • rhskialps Richard Michael (@rhskialps) reported

    @ThreeUKSupport hi can u tell why Internet connection has got so bad with 3, it used to be the best,my colleagues on other network get much better service, I have an Huawei mate 10 Pro and Samsung galaxy note 10 plus both have bad Internet, this is country wide not just at home

  • kucfti Kucfti (@kucfti) reported

    Don't s'pose you people would like to answer my previous tweet. I watch television via the internet and your signal has gone **** AGAIN. What's going on? CT21 5DQ @ThreeUKSupport @ThreeUK

  • PhilRowellUK Phil Rowell (@PhilRowellUK) reported

    @ThreeUKSupport That is understandable but the issue is 24/7 regardless of day or time I’ve tried at weekend at midnight and 6:30 am on week day and still have issues so that suggests underlying issue. If there if formal way to report let me know

  • JoshKilgallon JoshKilgallon. (@JoshKilgallon) reported

    @ThreeUK I can’t stress enough how **** your service is man, no signal anywhere

  • x_xnatx_x Natx (@x_xnatx_x) reported

    @ThreeUKSupport On and off since having the phone, have tried to get help a few times. Having tried different things in the settings, still no better. Just keeping getting told to ring Samsung, never had any issues at all with iPhone

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUKSupport I sent the proof on May the 20th, then on Saturday. The issue is that whoever took down my details, entered the wrong information. This was a 2nd sim contract the I was offered off the back of a main contract which I ended 2 years ago. I dont know why the information is different

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUK @ThreeUKSupport I am doing what you ask me to do by emailing you my information with my ID, but noone is updating this and noone is getting back to me. I do not want this contract, and you are not doing anything to support me with cancelling it.