3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
-
J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
-
Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
-
Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
-
Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
-
Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
-
Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
-
Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
-
Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
-
Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
-
Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
-
Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
andy grimmer
(@swimbikerun74) reported
@ThreeUKSupport been with 3 over 10 years have had no network at all since approx 14:45 today, phoned customer services 1.5 hrs later no service to my mobile still and horrendously no help I need an email address to contact. Need my network bk not excuses
-
Michael Chandler
(@MyWords2021) reported
@ThreeUKSupport WHAT RUBBISH!!!!!!! Tomorrow I will share the transcript of the lie told to me by Jemma from Customer Wellness. Apparently its not a lie, it is
-
ROBERT GRIFFITHS
(@ROBERT12772279) reported
Still only 3G on @ThreeUK had problems since July half the time no signal
-
Wendy Harris
(@Darkstarrheart) reported
Tell me @ThreeUKSupport - why are your customer service people so unhelpful? 😠
-
Catherine Lockett
(@CatLockett72) reported
@Lisa22899569 @ThreeUK Yep same issue here for my daughter and anyone else there on 3 mobile. Everyone on other networks no problem at all. It was the same last year so they’ve had plenty of time to sort it out. My daughter will be leaving 3 mobile after this. Useless!
-
Steven Alves
(@TheStevenAlves) reported
@b3njam1n30 @DeanMears If @ThreeUK were able to suspend the contract during the pile-on-Chelsea, then CFC should have been able to terminate it.
-
ROBERT GRIFFITHS
(@ROBERT12772279) reported
@ThreeUK three network wants to stop sponsoring programmes and do something about the reception they're not giving us
-
Wayne Webster
(@WayneWebbo) reported
@ThreeUKSupport been with you for 13 days.... Time to cancel and return to EE signal is terrible. And in this day and age too. 🤔
-
+
(@Nmnzbr) reported
Don’t join @ThreeUK been a customer 8 years and they’re telling me a new customer will get a better deal £12 a month while I pay £25 a month for a the (same) sim only contract like the sim comes with superpowers or something. Wouldn’t recommend to anyone.
-
thy
(@thy10424656) reported
@ThreeUKSupport Yes data and calls. People often telling me my signal sounds terrible, struggling with using the internet.