3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Llandeilo |
Phone | |
| Swansea |
Phone | |
| Carmarthen |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUK Switch to @giffgaff, you get more data and the customer service isn't as appalling as Three, who I am utterly convinced by now are a joke company. Its the only explanation 😬
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport I'm not frustrated, Jade, I'm simply pointing out that, as customer service advisors, you should all be giving the same competent response. They said they wouldn't proceed any further, in complete contrast to what Nathan said
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Matt
(@MattWardUK) reported
@ThreeUKSupport They have escalated it but didn’t take any of my details to get back to me about it. The account used my name and address but not my bank details. I know “what’s the issue then?” But I don’t want someone knocking my door demanding money!
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Mohammed Mateen
(@Mateen2112) reported
@AllstatePP Hi Everyone This is Mohammed Mateen. I'm a customer from @ThreeUK. I have bought a insurance from @AllstatePP which also known as square trade. On 04 November 2022 I have lost my phone. So it all goes on till 20 December 2022.1/8
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𝙹𝚘𝚑𝚗𝚗𝚢 𝙳𝚎𝚎
(@johnnyd_ee) reported
@ThreeUK hi, does your support page reply to DMs? The page seems to have been inactive for a while.
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport Please let your manager know that these are training issues. They can either organise the refund, or I can point out all the training issues to the CEO and that'll be your manager's responsibility to fix.
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vickilee
(@vicki___lee) reported
@ThreeUK absolute shambles of a a customer service phone line, they cannot even understand what I am saying and hung up on me. Please can someone contact me urgently who has a basic knowledge of English.
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Nicola Davison Reed
(@NdavisonR) reported
@ThreeUK @UKHonor Why is your service so crap ? I have had zero internet connection for over a month due to technical difficulties with a mast -‘but still you bill me ? And I have attempted to use your chat ‘service ‘ is really poor why should I pay for nothing ? I would like the money refunded
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Kiran M
(@Kipperesque) reported
@ThreeUK I've been on hold for an hour and a half trying to sort out my 4g+ hub that's not working fresh out the box, do you fancy picking up the phone please so I dont have to keep listening to the same three hold songs?
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paul dives
(@pdives1273) reported
@ThreeUK your call centre is absolutely useless. Morons who haven’t got a clue. I’m going to Vodafone. Been with you years and never experienced such poor customer service