3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Carmarthen |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Llanelli |
Total Blackout | |
| Ammanford |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GeoP
(@geoprocess_ltd) reported
@ThreeUK Hi, It seems your PAC by sms service is down. you pls confirm? Thanks.
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Gordon Hudson *️⃣
(@gordonhudsonnu) reported
@Andy__B @Three_Is_Broken @ThreeUK I switched to EE when 3 put their price up. I paid £3 a month more but got a free Britbox subscription and a reliable 4G and 5G network.
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ᴄʜᴀʀʟᴏᴛᴛᴇ.
(@xCharlotteJane_) reported
I’ve not had network for about the last two hours, what on Earth is going on. @ThreeUK @ThreeUKSupport
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The Good Villain 🔺️
(@itsNolaMuu) reported
@ShoJo__ @ThreeUK They been acting up for a week straight with the internet! I get barely any signal even at home!
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Andy Adams 🟨🟥
(@AndyAdams883) reported
@ThreeUKSupport I work around the M and SK postcodes, but I'll constantly drop signal even in the same area.
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Rosey Thewlis
(@kooklet) reported
@ThreeUKSupport Hi Pete. It’s dropped out regularly since we first had it (since May 2019) but the last 2 weeks have been abominable. All my devices say “connected with no internet” or “unable to connect to this network”. I reset the router 15 times a day. Makes no difference 😫😫😫
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Sêan
(@freeselect) reported
@ThreeUK Three customers now can't access their accounts if they don't have access to their phones (dead battery, lost etc) SMS code only to access accounts online... No option to email code... Customer services and complaints not interested...
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Geoff Ho
(@FinanceHog) reported
@EE has massively overcharged me for my out of contact phone, so as it obviously doesn’t want my business (I’ve been a loyal customer since 2001 - why else would they rip me off so egregiously?), it’s time to give someone else a try. @TheO2, @ThreeUK what deals do you guys have?
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Sêan
(@freeselect) reported
@ThreeUKSupport Customer services have told me there's nothing they can do about Three new security
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Jamie-Leigh Bishop
(@PrincessJStew) reported
@ThreeUKSupport Yes but even the support team confirmed it should only be £26 for one and £22 for the other