3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Neath, Ammanford, Llanelli, Port Talbot and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Llanelli |
Total Blackout | |
| Ammanford |
Phone | |
| Port Talbot |
Phone | |
| Carmarthen |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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patella Girl
(@patellagirl) reported
from
Skewen, Wales
@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Julian Milligan
(@darthmill) reported
from
Carmarthenshire, Wales
@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Max
(@MaxTallant22) reported
from
Wakefield, England
@ThreeUKSupport just got a sim only package with yourselves but reception/mobile data seems to be incredibly slow? Got my works phone which is with Vodafone and no issue their? Could you advise please, got my sim only in the new iPhone mini, thanks
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Higher Transmissions
(@alballentyne) reported
@ThreeUKSupport It would be great for someone to call me who can actually do something about it rather than reading off a script and computer screen. As at the moment my solution is to freeze the account and go to giffgaff. Which after 12 years with Three seems more logical.
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Zoe Dsanee 💜✨
(@ZoeDsanee) reported
@ThreeUKSupport Hi, I spoke to someone on the phone who said it would be delivered today and I have not received any notification. I have until tomorrow to cancel my contract so Im just going to cancel because for the whole month noone has helped me. Ive been given at least 4 different delivery
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أحمد المعلم | Ahmed Almualim
(@a_almualim) reported
@ThreeUKSupport Hi there, I have been on the phone to your 'customer services', for over one hour today alone, my number doesn’t work suddenly no network at all in my phone and I can’t login to my account I’m really thinking seriously to move for another network Poor service!
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olly
(@diablotbo) reported
@ThreeUK I have just moved from three to o2 but getting a pac code said I had to pay £20 how come when I've been out of contract over 10years? And worse of all now my number has moved how can I use my three phone for the next month?please help
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keefsontwitta
(@keefsontwitta) reported
@ThreeUKSupport Fy78qt and it’s awful..... I will be leaving 3 if this isn’t sorted soon, home broadband and mobile contracts. 4g on phones is ok as expected but home is throttled completely it’s terrible
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teeoxo
(@rellhellxxx) reported
@ThreeUKSupport hi im actually sick of trying to contact you guys its so difficult theres never a straightforward way to get through can someone call me back thanks.
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Josh O'Neill
(@_JoshJONeill) reported
@ThreeUK are honestly shocking! Bought a new contract over a month ago and still not received the device. Contact the live chat team who are no help. They have PROMISED me the delivery is due every other day! Sort it out @ThreeUKSupport Waited in so many days now... JOKE
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Malazanjack
(@malazanjack) reported
@ThreeUKSupport The issue is the homefi box , my mobile phone and my wife's mobile phone , so it's not an issues with all three devices and Sims. This has been on going for weeks and is getting worse especially as the days goes on.
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Clive Burt
(@Clive_Burt) reported
@ThreeUKSupport Reported the numbers to Customer Services, this morning, not sure the person I spoke to was interested, as the individual was more interested in passing me onto the sales team, to see if I wanted to upgrade further, and extract more cash from me.