3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/24/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.

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City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlandeilo Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomNeath Wi-fi
United KingdomAmmanford Phone

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • darthmill Julian Milligan (@darthmill) reported from Carmarthenshire, Wales

    @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • b14ckwid0w scott ⴵ (@b14ckwid0w) reported

    @ThreeUKSupport fck off with ur patronising tone fraser. i did in a second tweet that u were @‘d in and i’ve never had the issue until 2 days ago it’s been completely fine so this isn’t true it’s just ur ****** service LMAO

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @Dorsetgardener1 @ThreeUKSupport I reported the fault on Friday and tried to get a update every day since only to be told they will have a fix in 7 days don't hold your hopes up for tomorrow either being a bank holiday

  • ItsSpeltWithAC ~Marc~ (@ItsSpeltWithAC) reported

    @CannyAuldGyruum @O2 @ThreeUK I’m having to get mine replaced now, the Genius Bar were very helpful but utterly stumped by the problem.

  • Supernova36 Tim Bunce (@Supernova36) reported

    @ThreeUKSupport I haven't had the credit from my final bill refunded, can you help?

  • Paulcam1968 Paul cameron (@Paulcam1968) reported

    @ThreeUK 3 are terrible, I am counting the days to end this contract, no service in my area

  • Dorsetgardener1 Dorsetgardener (@Dorsetgardener1) reported

    @ThreeUKSupport having trouble making calls, only last a minute or two and signal drops out, same with 4g ,DT4 9AU, area? 48 hour problem now, any longer and I'll seek compensation for failure of service

  • skalovingeek stephanie (@skalovingeek) reported

    @ThreeUKSupport bought an Alcatel 1 for my daughter and it's extremely laggy, to the point we want to return it after 12 hours. Not happy as this is her first phone and it doesn't work properly.

  • kamilafolabi Afolabi Kamil (@kamilafolabi) reported

    @ThreeUK, network has been so terrible in FK8 for more than 5 days. I pay my bills to you regularly and I demand you reciprocate the gesture. I am missing a Twitter space meeting right now and I am pained..

  • SwapanMonga Swapan Monga (@SwapanMonga) reported

    @ThreeUKSupport Then i did it by myself from your website. Your instore manager even didn’t know the solution.

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @sunsetsari @ThreeUKSupport We have had a issue since Friday and they haven't even updated there website to say so