3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontarddulais, Wales
The most recent 3 (Three) outage reports came from the following cities: Llanelli, Swansea, and Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli
|
Total Blackout | 1 day ago |
|
Swansea
|
Phone | 1 month ago |
|
Llandeilo
|
Phone | 2 months ago |
|
Swansea
|
Phone | 5 months ago |
|
Carmarthen
|
Phone | 7 months ago |
|
Neath
|
Wi-fi | 7 months ago |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Rebecca (@bexxii93) reported from Carmarthenshire, Wales@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Rebecca (@bexxii93) reported from Carmarthenshire, WalesWhen your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Dj Damo (@DjDamo) reported from Swansea, Wales@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AJBM (@mortONmortOFF) reported@ThreeUKSupport both my phone data and broadband (both provided by 3) is not working. What’s going on? The broadband is usually bad, but not both this and my packet data at the same time (nor this bad)
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TheDreExperience (@dre8440) reported@ThreeUKSupport any chance you know when the network is back up and running in Manchester uk? I need my phone for work purposes
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Jon-Paul Lewis (@JPLewis86) reported@ThreeUKSupport can people in U.K. use the pre sale service for Katie Taylor or is it Ireland only? Nothing showing on my app.
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Ambitious Village Boy🇳🇬 (@Aikay_Ceejay) reported@ThreeUKSupport @ThreeUK I'm being owed £500 and despite reaching out to your support team, I have been kept waiting for close to 2 hrs and been passed from one agent to another. Terrible customer service. And also I think we may be looking at incompetency
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Jack (@ScreetonJack) reportedNever realised how far behind @ThreeUK are! No visual voicemail and no ESIMs yet 🙄 @ThreeUKSupport
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Louise (@weezymontpelier) reported@ThreeUKSupport trying to data roam in spain, however not working Your live chat is useless . His do i connect ?
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Wakar (@warif01) reported@ThreeUK trying to cancel my sim only deal and everytime I call up it says you are closed. Just been trying for the last 30 mins!!
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darren twidale (@yorkwold11) reported@ThreeUK , how come you’ve sent me an email saying a debt I don’t owe is being passed to debt collectors???? I rang you up and it was confirmed you received the device and I owed nothing, so how come you never sorted it at your end?????
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James Beeson (@BeesonOnBeer) reported@ThreeUKSupport you've added a daily go roam charge to my contract, despite go roam being included in my contract until October 2023 at no additional cost. Your support/live chat on the mob app is not working, and I can't login via my laptop as that also isn't working. Please DM.
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Dion Kelly (@dionkelly) reported@ThreeUKSupport you disconnected my service yesterday and have now disabled access to my3 account so I can't get my service back - Thanks !!