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3 (Three)

3 (Three) outages and service status in Pontarddulais, Wales

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • adamseab
    Seab (Still A Citizen of Europe πŸ‡ͺπŸ‡Ί) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • MBowen619
    Matthew Bowen πŸ† (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😑😑😑

  • bully185
    Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • MBowen619
    Matthew Bowen πŸ† (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😑😑😑

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • eish2306
    Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • aprhisiart21
    J.R.R Toking 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • darthmill
    Julian Milligan (@darthmill) reported from Carmarthenshire, Wales

    @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

  • patellagirl
    patella Girl (@patellagirl) reported from Skewen, Wales

    @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

  • MBowen619
    Matthew Bowen πŸ† (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • JiyanRojbin
    Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • PrinceOfGingers
    stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • philengland1
    Philip(Phil)EnglandπŸ³οΈβ€πŸŒˆπŸ΄σ §σ ’σ ·σ ¬σ ³σ ΏπŸ‡ͺπŸ‡ΊπŸ˜˜πŸ’– (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DarpanVS
    Darpan_V_S (@DarpanVS) reported

    @ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • crb22462
    Ashlar1 (@crb22462) reported

    @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🀬🀬🀬

  • mseebach
    Martin Seebach (@mseebach) reported

    @OldLondonW14 @ThreeUK If you want to be sure, get a cheap pre-paid SIM from (a provider on) the network and test it before committing to a plan.

  • xeode
    Milber Jinslade (@xeode) reported

    @robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?

  • 198kHz
    Nick P (@198kHz) reported

    @ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over Β£100. Have I set it up wrong as I only really use it for radio work. Are you able to help?

  • jle2386
    Jon βœ¨πŸ’« (@jle2386) reported

    @robj3d3 @MatthewFoxAF @ThreeUK You need to leave it active. Next time buy a cheap phone (not smart phone) plug it in and leave it activate. All networks do this it's not new. Since you didn't have it in s phone the network didn't pick up a signal so it automatically thinks its inactive.

  • MatthewFoxAF
    Matthew Fox (@MatthewFoxAF) reported

    @robj3d3 @ThreeUK mad with 3 IE and whenever I go abroad for a few months I just keep it topped up and never have issues then pick up a local sim for my spare phone

  • desmoderby
    delwyn hawkins (@desmoderby) reported

    @ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.

  • rularulz
    Rula Abdelrazek (@rularulz) reported

    @ThreeUK has worst service and reception! Terrible and not worth the money!