3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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stephen jones
(@PrinceOfGingers) reported
from
Pontardawe, Wales
Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart
(@cunning_chops) reported
@ThreeUK I’m abroad and have roaming on and bought a data passport but I can’t connect. Can you help please?
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Becky Armstrong-Corbett
(@bchypnotherapy) reported
So @ThreeUK I’ve a case number with @AppleSupport and there is nothing wrong with my iPhone or my Apple Watch, they connect fine. What’s not connecting is your eSim which your tech team can’t fix! Doesn’t look good on your part to be fair after a whole day on the phone to you 3
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Lau Lau
(@LCath94) reported
@ThreeUKSupport I am having trouble both on and off wifi. I have purchased it 3 days in a row with no issue. Now it won’t work no matter what I do.
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Ann Neale
(@ann54neale) reported
@Roger_Neale @ThreeUK Quite agree very poor service from @ThreeUK for a long standing customer
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Lesley Holmes
(@ThompsonLesley) reported
@ThreeUKSupport I Have already done that and there is no problem with my email provider he has said that three are blocking the emails from being sent. As I have two phones and home broadband with Three, I am very disappointed with the service.
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faida amenodin
(@faida_10) reported
@ranahem @ThreeUK Apparently I got hacked on my account…but I got it working perfectly fine through the help of #reels_cr4ck on IG. He is legit I trust him. Inbox him for help
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Hannah Cox
(@HannahC35055730) reported
@ThreeUK honestly the most frustrating and impersonal customer service ever experienced despite being a longterm, loyal customer! Disgusting!
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Jo Higson MA
(@Jo_Higson) reported
@ThreeUKSupport @n_higsonsweeney We tried the web chat and was supposed to be sorted. Showed a connection to T-mobile but actually had no service. Wasn’t able to use my phone outside of the hotel WiFi. Huge fail @ThreeUK
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Steve Harrison
(@stevejh1973) reported
@ThreeUK trying to access BA abroad. I know my pin is correct but not accepted. Neither is the temp one you send me after 3 attempts. Is there an issue with your system?
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Emma Pattison
(@emma_pattison) reported
@ThreeUKSupport Help! I’m in the USA. My phone keeps saying I’ve got an adult filter turned on and won’t open any websites. I’m Googling hotels and restaurants not porn…. Can you please help to turn this off? It’s infuriating! I’ve tried but keep getting the error messages. 🤬