3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent 3 (Three) outage reports came from the following cities: Llanelli, Swansea, and Llandeilo.

City	Problem Type	Report Time
Llanelli	Total Blackout	4 days ago
Swansea	Phone	2 months ago
Llandeilo	Phone	2 months ago
Swansea	Phone	5 months ago
Carmarthen	Phone	7 months ago
Neath	Wi-fi	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Sosig (@bully185) reported 53 seconds ago from Skewen, Wales

  @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

• 
  Dj Damo (@DjDamo) reported 4 minutes ago from Swansea, Wales

  Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

• 
  Matthew Bowen 🍆 (@MBowen619) reported 11 minutes ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  Lamekan Elinde (@JiyanRojbin) reported 11 minutes ago from Swansea, Wales

  @ThreeUK last few months your internet and calls are sucks no signal middle of town...

• 
  Rebecca (@bexxii93) reported 11 minutes ago from Carmarthenshire, Wales

  @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

• 
  Matthew Bowen 🍆 (@MBowen619) reported 13 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

• 
  Matthew (@eish2306) reported 13 minutes ago from Llanelli, Wales

  @ThreeUK @7ElevenCanada @TextNow eSim support?

• 
  Dj Damo (@DjDamo) reported 16 minutes ago from Swansea, Wales

  @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 17 minutes ago from Neath, Wales

  @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

• 
  Adam Croft (@Adamcroft1996) reported 18 minutes ago from Pontarddulais, Wales

  @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

• 
  Matthew Bowen 🍆 (@MBowen619) reported 23 minutes ago from Swansea, Wales

  Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

• 
  Dj Damo (@DjDamo) reported 28 minutes ago from Swansea, Wales

  @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

• 
  Sosig (@bully185) reported 30 minutes ago from Skewen, Wales

  @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

• 
  Mark Campion (@MarkkCampion) reported 31 minutes ago from Swansea, Wales

  @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

• 
  Dj Damo (@DjDamo) reported 32 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  Rebecca (@bexxii93) reported 37 minutes ago from Carmarthenshire, Wales

  When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 37 minutes ago from Neath, Wales

  @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

• 
  Dj Damo (@DjDamo) reported 47 minutes ago from Swansea, Wales

  @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

• 
  J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported 51 minutes ago from Neath, Wales

  Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

• 
  Dj Damo (@DjDamo) reported 54 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sara Shelley (@scarletgunner) reported 32 seconds ago

  @ThreeUKSupport Can someone please tell me how to get my address removed from the account of someone who's never lived here!

• 
  Daryl Szebesta (@DarylS53562) reported 3 minutes ago

  Goes from bad to worse @ThreeUK @ThreeUKSupport not only have they not responded to me, I had a Nigerian scammer pretending to be from their complaints team

• 
  Upper Ech Babe 🥂 (@DamieDarling) reported 5 minutes ago

  @ThreeUK why is your network so horrid in North London omg i am using my friend’s hotspot to send this tweet. Please stop stressing me?

• 
  AJ (@afroking_jonty) reported 5 minutes ago

  @ThreeUK Is the worst telecoms service provider no doubt! Avoid them at all costs.

• 
  Kathryn Wood (@Kat77128) reported 6 minutes ago

  @ThreeUKSupport hi. What’s going on in York? For past week both husband and I (both on 3) struggling to send/receive texts, whatapp and calls. Questioning why I moved back to 3 if no signal where I live.

• 
  Auld Keechie (@decameron_the) reported 7 minutes ago

  @ThreeUK @connexinlive what’s not funny is your woeful service in Edinburgh. strong signal but calls cutting out, internet - maps, transport, everything inaccessible. Thought it was just summer tourists but it’s all year round.

• 
  michael (@michaelkent07) reported 7 minutes ago

  Hey @ThreeUK your phone service sucks! My phone has been stolen and I can’t get hold of anyone at three..?

• 
  Blue Dragon (@JamesMillman311) reported 11 minutes ago

  Signed up with @ThreeUK for 100gb £10 a month and all of a sudden it’s switched to 60gb a month and that has run down to 13th already in two weeks where the other package didn’t use half when i was using it constantly

• 
  Anne Nelson🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@annenelson) reported 14 minutes ago

  @ThreeUK Visiting family on the Isle of Skye for The holidays & I’m now on Day 5 with NO SIGNAL on my phone with 3! Occasional WiFi allowing me to send this! Apparently an ‘issue’ in this area according to the app, but no support! What the hell, 3!!

• 
  Michael luff (@Lufffunk) reported 14 minutes ago

  @ThreeUK @VodafoneUK since merging and enabling mast share, my Three service has gone downhill. Even with multiple bars of signal, data doesn’t work. Never had this issue before.