3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/20/2025 14:05

March 20: Problems at 3 (Three)

3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Port Talbot, Llanelli, Swansea and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Phone
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomSwansea Internet
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • chezl_d Cheryl (@chezl_d) reported

    @ThreeUKSupport hi, I'm having problems logging into the app. Are there problems this morning?

  • thebanhammerrdb thebanhammerrdb (@thebanhammerrdb) reported

    @ThreeUK @ThreeUKSupport I’m paying £22 a month for a connection that keeps kicking me off all the time and even though there is only one device connected at a time what can you do to fix it

  • Slybacon123 Slybacon (@Slybacon123) reported

    @ThreeUKSupport This has been consistent for over 2 years. Why such slow speeds on 4g with full signal?

  • JoJoV111 Jo Verma (@JoJoV111) reported

    @ThreeUKSupport Still really poor signal have they managed to fix the problem? I’ve just taken out another contract which maybe useless if you can’t resolve the problem

  • SteveBremner Steve Bremner (@SteveBremner) reported

    @ThreeUKSupport Hi, I have done that, no change I'm afraid. I can't login to that page as I'm trying to reset my password. That error pops up when I input a new password and try and save

  • JesTen888 Jesus Tenorio (@JesTen888) reported

    @ThreeUKSupport I got 4 days without internet and support told me that I have to wait at least 7 days more for the service. Nice one... I am working from home and losing money because of your bad service :-(

  • gegeektoolkit GEGeekTechToolkit (@gegeektoolkit) reported

    @SteveBremner @ThreeUKSupport Don't you love it when companies like this tell you to clear your cache, I wish they wouldn't read from a script and actually just help.

  • RBKing80 Paul W. (@RBKing80) reported

    @AManCalledHodge @ThreeUK @DoItWithFlareon Trying to get help off them is bloody hard to. Useless

  • Catster71 Catherine (@Catster71) reported

    @ThreeUKSupport There is already a complaint raised thats why its with the service desk. My bill is still sitting as a draft bill and needs amended.

  • Slybacon123 Slybacon (@Slybacon123) reported

    @ThreeUKSupport Same old story. 3g is faster than 4g even with a full signal. So, back to the original question.