3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Carmarthen |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Llanelli |
Total Blackout | |
| Ammanford |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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patella Girl
(@patellagirl) reported
from
Skewen, Wales
@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Julian Milligan
(@darthmill) reported
from
Carmarthenshire, Wales
@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia Sutton-Jennin
(@AliciaSuttonJen) reported
@ThreeUKSupport A communication issue? Despite being assured by your customer service team that everything had been taken care of my services have now been cut off! Thanks very much -NOT! Poor service need a new network
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Cianne Cass
(@ciannegcx) reported
@AppleSupport @ThreeUK my phone was working fine up until yesterday when @three made me reset my network settings since then my flash for alerts won’t work. It’s very frustrating as I had them in for a reason.
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Ed
(@edscoeliacdiary) reported
@glutenfreeginge @ThreeUK I’m very worried I’ll sign onto a new contact, move somewhere, and not have signal in my house!
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tommy
(@tommymason13) reported
@ThreeUK is the biggest load of **** ever
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Aldo
(@AGDun_162) reported
@robturp @rjbccj @ThreeUKSupport At present Three's 4G service, especially around EH6 7BY is little to non existent. You know there is an issue when switching to 3G, your speeds are much faster - on 4G Im lucky if I get 1.5Mbps Down & - Certainly not the service I am paying for - Despite complaining
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VioletDragons Projects
(@violetdragon_92) reported
@ThreeUKSupport No SIM replacement. It's a problem with the Mask itself. Switching to 3G fixes the problem but 4G is very slow
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Chris Mabbatt
(@ChrisMabbatt) reported
@ThreeUK Amazing customer service last Sunday at Three Oxford Street East from Jay, what a gent. Stuck in London, no debit card, no data and no way to access money. Spent time just before closing and sorted for us so we could set up Apple Pay. You have an awesome employee there.
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Chris Williams is typing...
(@Scampiuk) reported
There's only two real reasons for this. 1. A major UK Telco can't implement SSL 2. @ThreeUK want their website traffic unencrypted maybe 3: the site performance is so bad the SSL overhead is one of the 'tweaks' to get around it. I'm struggling to think of any more.. #infosec
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Justice of the Peace
(@BloggingWasJP) reported
@ThreeUKSupport Well it wasn’t around 11.30am Monday and several times previously. Are residents objecting to your application to build it extend a mast? And that’s the real reason for the problem
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Ryan Clark
(@Rtclark16) reported
@ThreeUKSupport We have a mobile on three which is able to use mobile data in the house, might it be the case it is an issue with the specific router/broadband plan? Or are mobile data and broadband separate masts/connections?