3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 05/06/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Phone
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomSwansea Internet

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatMeaks Meaks (@WhatMeaks) reported

    @ThreeUKSupport Can't get a new PAC code b/c (after a long twitter conversation with old/current/who knows provider) I need to call them, but you've blocked my phone from making outgoing calls. This is why it's taken so long to sort this out. If only I was employed to sort out issues or smthg..

  • A1JUSWANABE yewande (@A1JUSWANABE) reported

    @ThreeUKSupport I’m trying to pay my bill and the website keeps reporting problems, and I’m unable to pay by phone. How am I supposed to sort this out if there’s no way to pay???

  • WhatMeaks Meaks (@WhatMeaks) reported

    @ThreeUKSupport The irony of this whole issue is I paid extra upfront for the phone so the contract would be cheaper long term - so far I'm apparently paying double on 2 networks, and all I've had from Three is useless and stock answers, telling me I need to resolve it, and then adding charges!

  • talktojason Jason Kelly 😷 (@talktojason) reported

    @PGWodelouse Don’t, whatever you do go with @ThreeUK @ThreeUKSupport - terrible! They says there’s coverage, but there isn’t! I always struggle to get a signal even though I have six contracts with them. Go elsewhere 👍

  • julienoora Julien Rashti (@julienoora) reported

    What kinda service is this @ThreeUK - I haven’t been able to make or receive any calls or texts in my area and you’re ‘not sure when it’ll be fixed’??

  • WhatMeaks Meaks (@WhatMeaks) reported

    @ThreeUKSupport Nov.The 3rd party requested it & got it - they've sent me proof. Something broke down somewhere. Three claims I only contacted them about it 4 days ago - this is my 3rd attempt. Attempt 2 (a call in Dec) I was aggressively "sold" that I should get a new contract!! I signed in Nov

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from Milton Keynes, England

    📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?

  • PMozzanega Philippe Mozzanega (@PMozzanega) reported

    @ThreeUKSupport Just spoke with the 3 tech support team. Issue might be bc old SIM. New SIM in the past to try out for a few days/weeks 👍

  • PrimIgnorant PrimitiveIgnorant (@PrimIgnorant) reported

    .@ThreeUK your network is so so sooo unbelievably shite...

  • RachelRalph8 Rachel Ralph (@RachelRalph8) reported

    @ThreeUK ***** play. Handed an unpaid bill to debt collection in Oct. No coms to me about this bill. Phone not in use 4 months. Paid in full. Contract cancelled by you. 0 amount owed. Get another debt collector 2day 4 cancel fees! Disgusting. No coms nothing now bad credit rating