3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/20/2026 08:25

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MRMTMMG PL 🦧 (@MRMTMMG) reported

    @ThreeUK you guys are the absolute worst.

  • srmzone Shaun McCarthy (@srmzone) reported

    @ThreeUK @ThreeUKSupport great to see eSims are finally after at least 3 years of telling us they are coming there here !! But only with your new plans and existing now have to wait yet again, my plan doesn’t run out for another 503 days & I’ve been a loyal customer since 2010!

  • pamelawhite1981 Pamela White (@pamelawhite1981) reported

    @ThreeUKSupport how do I contact the compliants team directly? Your team in the chat function have been no help for the second time of contacting them, I am 2 hours in and on my 4 possibly 5th person, scratch that they are moving me again to another team and another person!!!

  • NdavisonR Nicola Davison Reed (@NdavisonR) reported

    @Gm7_Photography @ThreeUK after much "chatting' saying the same things over and over , it seems the dire service is down to a faulty something in someone's garden that they have applied to get access to... who knew

  • shannonalxndra1 Shannon Alexandra (@shannonalxndra1) reported

    Hi @ThreeUK is your website down? I’m trying to amend my payments and the site it glitching and showing no clickable buttons when I try to pay w my default card

  • prfraczek Piotr Fraczek (@prfraczek) reported

    @ThreeUK Maybe you should focus on own backyard? Where is e-sim? Where is visual voicemail? Where is WiFi auto-join London tube? Can you fix over 4 years ongoing issue in W12 8???

  • Matty34 Matt Christophers (@Matty34) reported

    @ThreeUKSupport Pay monthly customer

  • droptheklefbom DroppingKlefboms (@droptheklefbom) reported

    @ThreeUK Struggling to understand why your network is so useless. I’ve heard of many people buying out of their contracts to run away. My wife just did and I’m next. Save the stress holy guacamole

  • game4897 karen mardell (@game4897) reported

    @ThreeUK im fed up with this company i have been with them years and never had a problem but for the last year getting hold of them is a nightmare and when you do they dont even know how to help you so im looking else where just need a good one i have 4 accounts to move to move ,

  • HideColin Colin Hide (@HideColin) reported

    @ThreeUK Stupid advert.