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3 (Three)

3 (Three) outages and service status in Pontarddulais, Wales

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • MBowen619
    Matthew Bowen ๐Ÿ† (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • patellagirl
    patella Girl (@patellagirl) reported from Skewen, Wales

    @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

  • bully185
    Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? ๐Ÿ˜ก

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I donโ€™t understand why this canโ€™t be done online like it would be if I was a new customer.

  • PrinceOfGingers
    stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • PrinceOfGingers
    stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • aprhisiart21
    J.R.R Toking ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • JiyanRojbin
    Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • J10RWE
    JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • adamseab
    Seab (Still A Citizen of Europe ๐Ÿ‡ช๐Ÿ‡บ) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and itโ€™s starting to become a problem - do I need to fill in the form to swap numbers again?

  • eish2306
    Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • MBowen619
    Matthew Bowen ๐Ÿ† (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • darthmill
    Julian Milligan (@darthmill) reported from Carmarthenshire, Wales

    @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

  • neilpassmore
    Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in todayโ€™s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Walesโ€™ second city, the mobile phone/data signal is awful! Iโ€™m with @ThreeUK and the service is so poor! ๐Ÿคฌ๐Ÿคฌ๐Ÿคฌ

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • P_L_M97
    ๐๐€๐ˆ๐†๐„ ๐‹๐„๐Ž๐๐ˆ (@P_L_M97) reported

    @ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out Iโ€™ll be leaving when my contract is up

  • awpthorp
    Alex ๐Ÿ’ช (@awpthorp) reported

    @robj3d3 @ThreeUK Doesnโ€™t sound right. I was with three for 5 years whilst abroad. Now Iโ€™m with EE and no issues.

  • AutomationAlex
    Alex | orbisearch.com (@AutomationAlex) reported

    @robj3d3 @ThreeUK I pay ยฃ7/m to ID and visit the uk 1x per year. Never any issues.

  • Sancestow
    Sancestow FC (@Sancestow) reported

    @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

  • ClarityClack
    แ—ฐOOแ‘Ž ๐ŸŒ™ (@ClarityClack) reported

    @Baz69 @ThreeUK Oh this is awful.

  • JadeThinksALot
    ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‰ Jade ๐Ÿ‡ต๐Ÿ‡ธ (@JadeThinksALot) reported

    @ThreeUK wonโ€™t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now itโ€™s ยฃ2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

  • dan_upson
    Daniel upson (@dan_upson) reported

    @ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network

  • thedude310777
    Trudi Price (@thedude310777) reported

    I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

  • mimiheart29
    nipplebuffet (@mimiheart29) reported

    @ThreeUK you have the worst customer service, Iโ€™m the phone with yall right now and the agent just left the call without any explanation??

  • stevie_builds
    stevie (@stevie_builds) reported

    @robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...