3 (Three) outages and service status in Pontarddulais, Wales
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- 3 (Three) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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stephen jones (@PrinceOfGingers) reported from Aberavon, Wales@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Julian Milligan (@darthmill) reported from Carmarthenshire, Wales@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Dj Damo (@DjDamo) reported from Swansea, Wales@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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JR (@J10RWE) reported from Swansea, Wales@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan 🇺🇦 (@GayToryJon) reportedI think next time I’m arranging an upgrade of my mobile phone contract before I commit to a new one with @ThreeUK I will check which courier company they’re using for the delivery. If it’s @dpduk_ I will probably look elsewhere after the issues the last 2 times.
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micro manager. (@MicroManager45) reported@ThreeUK can you conform network issues, I have no phone, no broadband..
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Grant | Dev (@grantdotdev) reportedI've been infuriated with @ThreeUK for over a month. My iPhone shows 4G or 5G and 4 bars of signal, yet I can't load webpages, check email, view social media or even load my @MCardtravel app to open my bus ticket. I thought the @VodafoneThreeUK acquisition was to improve signal?!
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fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reportedI have no service @ThreeUK
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Harry (@HarryWessex) reported@ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.
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DP9012 (@wiganath1932) reported@ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three
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Matchday Drinkers 🍻 (@BFCDrinkers) reported@NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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fox (@FoxRunTime) reportedstill better service quality than @threeuk