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3 (Three) outages and service status in Pontarddulais, Wales

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • neilpassmore
    Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • bully185
    Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • PrinceOfGingers
    stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • MarkkCampion
    Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • bully185
    Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • MBowen619
    Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • bexxii93
    Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • aprhisiart21
    J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • adamseab
    Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • J10RWE
    JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • bexxii93
    Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • adamseab
    Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • MBowen619
    Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • DjDamo
    Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • IdeasDirectory
    ideas.directory (@IdeasDirectory) reported

    @robj3d3 @ThreeUK Worst part Rob, they recycle and give away your number to somebody else after few months but will refuse to port it back or sell it back to you This is a huge privacy issue which @ofcom doesn't seem to care

  • longboidan
    longboidan (@longboidan) reported

    @robj3d3 @ThreeUK Been roaming with o2 for 1.5 years straight so far and no issue yet 🤞

  • UniversalExile
    Steve Blair (@UniversalExile) reported

    .@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.

  • mimiheart29
    nipplebuffet (@mimiheart29) reported

    @ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??

  • hemsmate
    #TeamThor (@hemsmate) reported

    @ThreeUKSupport is there any data issues in Tooting, London? My 4/5g has been working on and off, mostly off for the past few days and when it does work its extremely slow

  • OldLondonW14
    Back in Time West London (@OldLondonW14) reported

    Anyone know which mobile provider has better coverage in W14 area of London. I’ve been advised by @ThreeUK it’s best to cancel account as they’re struggling to provide adequate 4g let alone 5g.

  • whisperity
    Whisperity (@whisperity) reported

    @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

  • LFCSovereign61
    Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    @ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?

  • IchBinLucee
    🦄 (@IchBinLucee) reported

    @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf

  • ROSS_G3LL3R
    naomi (@ROSS_G3LL3R) reported

    @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy