3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Llandeilo |
Phone | |
| Swansea |
Phone | |
| Carmarthen |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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patella Girl
(@patellagirl) reported
from
Skewen, Wales
@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Julian Milligan
(@darthmill) reported
from
Carmarthenshire, Wales
@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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PilgrimChris
(@PilgrimChris) reported
@ernmander @ThreeUKSupport There is a combination that gets you through to someone... It's usually the 'I want to cancel my contract' option 😮
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Stephen
(@moonster8) reported
@jamiegreenley @ThreeUK @SamsungUK But what weird is that streaming works for me and doesn’t buffer. CS cannot help as far as giving new sim or money off. Not sadly with improving useage case. I’ve just come to live with it. Mate
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ITS THE NEW KID ON THE BLOCK #BiTCOIN🚀🌄🚀
(@Hermes10wisdom) reported
@ThreeUK I was sold an iPhone 12 Pro on the bases I would have 5G and Esim just after launched, it’s now January and no 5G and zero support for ESim, your customer service is poor, most of them just lie to you to shut you up and sell you a lie, my next stop the ombudsman.
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Jamie Greenley
(@jamiegreenley) reported
@moonster8 @ThreeUK @SamsungUK Customer service just fobbed me off aswell every time so just give up man, counting down the months untill my contract is up
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Jamie Greenley
(@jamiegreenley) reported
@moonster8 @ThreeUK @SamsungUK I’m 2 bar where ever I go, but like you loading web pages or streaming is just utter rubbish, and there customer service is just not existent
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Anjana
(@Anjana2892) reported
@ThreeUKSupport I am a new customer who recharged for £15 pounds on 9th Jan and usage till 15th jan was 600mb with calls only to uk number. It now shows I have 0 balance due to which am unable to call or use net anymore. Please help
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Borris the Panda
(@borristhepanda) reported
Looks like @ThreeUK mobile data has gone TITSUP (Total Inability To Support Usual Performance) again.
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Paul Drewery
(@PAULDREWERY) reported
@ThreeUKSupport Ofcom will look into it actually. I've complained everyday for past week and you do nothing. I'm not paying for Internet I can't use. You don't have the masts to support the network in my area.
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Stephen
(@moonster8) reported
@jamiegreenley @ThreeUK @SamsungUK That seems the best way. I’m going to do the same. I’m done with the dreadful performance of their 4G in the area. I have no idea if they willl bring 5G to my cell tower. They have with the cell tower ‘down the road’ from me.
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Anjana
(@Anjana2892) reported
@ThreeUK Recharged for £15 pack on 9th jan post which usage till now was 600MB. Havent done any international call. My account shows 0 credit balance and am unable to call or use data. Please help as am unable to reach customer care