3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Llandeilo |
Phone | |
| Swansea |
Phone | |
| Carmarthen |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Rebecca
(@bexxii93) reported
from
Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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SK🆓🇵🇸
(@SK1n_only) reported
@ThreeUK you have terrible network, I’m trying to get in touch and no one is available. Data pack is not working even though I’ve paid
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport I'm not going to argue about it, ilp just report it stolen, it'll be quicker. I know what I'm talking about and it's tried and tested. I'll get the information to pass to you and this will detail the problem in full. I'm sick and tired of it, it happens all the time! (2/2)
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Brogan Rigby
(@brogan_rigby17) reported
@ThreeUK ☐ Appalling customer service. I have sent 5 emails to Customer Service Advisors and to the Customer Services Manager (to ask a very basic question) who still hasnt had the manners to reply. I have filled out complaint forms and recieved no response. This is not okay
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The London View
(@TheLondonView22) reported
@ThreeUK The year is 2022, I’ve just began a new sim contract and Three STILL have no signal / coverage in the place I live, nor the place I work. 🙄 99% coverage my ringpiece. *Cancel contract*
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ʍ ʍ ӄɦǟռ
(@MMKUK1) reported
@ThreeUKSupport Why no operator is available on 333? No signal No Internet @ B21
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stephen
(@SteviePembs) reported
@ThreeUKSupport Hi Maxine, I couldn’t find an email address anywhere, so used the complaint form on the site, but not heard anything back, is there a specific department I can contact for this kind of thing? Thanks for your help.
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SK🆓🇵🇸
(@SK1n_only) reported
@ThreeUKSupport live chat and phone numbers not working, live chat takes forever then says too busy. Need help ASAP
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Shem ap Geraint
(@shemKSW) reported
Helo @ThreeUK weve been trying to call about internet problems abroad for two days but you keep cutting us off. Can you please call us or reply here asap.
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport I've looked at this in great detail, I can't remember what the problem is called but I have the information saved somewhere. Basically the sim needs reprogramming with a new sim issued or OTA. (2/2)
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Gunbuster
(@tehlolninja) reported
@ThreeUKSupport Hi, I’m a 5G Broadband customer and for weeks now I’ve had issues with the service simply stopping and I have no internet access until I reset the router. On your service status page you’ve been apparently fixing a problem in my area for weeks.