3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontarddulais, Wales
The most recent 3 (Three) outage reports came from the following cities: Llanelli, Swansea, and Llandeilo.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli
|
Total Blackout | 8 hours ago |
|
Swansea
|
Phone | 1 month ago |
|
Llandeilo
|
Phone | 2 months ago |
|
Swansea
|
Phone | 5 months ago |
|
Carmarthen
|
Phone | 6 months ago |
|
Neath
|
Wi-fi | 7 months ago |
Community Discussion
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3 (Three) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo (@DjDamo) reported from Swansea, Wales@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Julian Milligan (@darthmill) reported from Carmarthenshire, Wales@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Rebecca (@bexxii93) reported from Carmarthenshire, WalesWhen your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Rebecca (@bexxii93) reported from Carmarthenshire, Wales@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Tobin (@Hellatob) reported@ThreeUKSupport I have to say that is the worst policy I have ever come across. Imagine you’d purchased when on holiday hundreds of miles from home or as a gift. Absolutely appalling customer service. #appauling @ThreeUK
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Matt F 🏳️🌈 (@mattfgp2) reported@ThreeUKSupport Calls work, texts only just sending. Says I have 5G then 4g but no connection to data it would seem. Connected to network
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ⲀⲛⳋⲉⳑⲈⲩⲉⲹ ❁ (@ArchAngelEyez) reported@ThreeUK "Sorry you weren’t able to buy a Data Passport. Please try again later." Flight leaves in 1 hour.. What a truly rubbish service! Been with you for 12/13 yrs.. dissapointing. Luckily im also with @VodafoneUK... and THEY ARE GREAT!!
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Dwayne Taylor (@DwayneT14465374) reported@ThreeUK @ThreeUKSupport 06/12/2021 - 08:23 Hi, I am thinking of signing back up to three, is somebody able to check my area as last year when I was with you it was extremely congested and there was forever faults that never got fixed? Thanks, Dwayne
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⛄️🧑🏻🎄Dr Amanda Dolan 🧑🏻🎄⛄️ (@WeegieGeologist) reportedTotally sick of people who can't actually deliver this weekend. @ThreeUK @marksandspencer , your customer service sucks
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Daniel upson (@dan_upson) reported@ThreeUKSupport home broadband been shocking last 2 weeks. every hour or so it drops out live next to 5g mast and never had a a problem til now chelmsford cm2 Please don't deny there's any faults like every other support from @ThreeUK
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Ha Ham (@HaHam77931045) reported@ThreeUKSupport Hi three support,, My SIM card is three. I could not receive any code to get access my University email or Telegram, could you help me please??
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player21 (@gamerof2032) reported@ThreeUK @Curtis1192 @OfficialRandL you need to fix you mobile provider upload sped it's bad and doesn't work in ealling
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Cd (@colindavies12) reported@ThreeUKSupport hi could you advise if you are having issues in Yarm,North Yorkshire,we have no internet signal 2; hrs now?, thanks.
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leon harvey (@LeonHarvey86) reported@ThreeUK Well it certainly isn’t your network coverage. 99% coverage yea right. So I must live in the 1% with none aswel as I’m in London this weekend and have no coverage either. The worst uk network now. Bit like when you first started out in uk