3 (Three)

3 (Three) Outage Report in Pontarddulais, City and County of Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/24/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea and Llandeilo.

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City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlandeilo Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone
United KingdomNeath Wi-fi
United KingdomAmmanford Phone

Community Discussion

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3 (Three) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeavingPlanet What's left (of the planet) (@LeavingPlanet) reported

    @Sideshow_Matt @ThreeUK Hmm. I don't work in those areas frequently b but i work a across the UK and signal is fine. Maybe my expectations are just lower because i understand his difficult it is to get signal anywhere. Any dense building will kill signal. That might be offset by localised mods.

  • JoggerM Jonathan iMartin (@JoggerM) reported

    @ThreeUK why is my hotspot not working‽ I have 9Gb left of my roaming data but it’s telling me I’ve used my allowance(12Gb) What’s going on plz?

  • LeavingPlanet What's left (of the planet) (@LeavingPlanet) reported

    @Sideshow_Matt @ThreeUK It depends, I've had poor experiences with toxic suppliers who literally have to be shamed into decent behaviour. Three at least treat you as an adult. Two questions: What spec is your phone, could be a tech issue? Where are you? Could be a local issue.

  • Sideshow_Matt SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO (@Sideshow_Matt) reported

    Seriously @ThreeUK. How can you be so rubbish? I struggle for data signal at *SO MANY* places; a busy station, town centre, not even basic 3G for miles at a time while on a train. I'm out of contract soon. Time to go with a network that actually provides, y'know, a service! 😠

  • Sideshow_Matt SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO (@Sideshow_Matt) reported

    @LeavingPlanet @ThreeUK TV uses "mobile" systems, why don't phone companies have boosters for extra capacity? Truth is there are so many spots just day-to-day that I regularly find just not working. Top end of the high number platforms at London Waterloo springs to mind. What's the excuse for that?

  • AbbiJKW Abbi Kitsune (@AbbiJKW) reported

    @ThreeUKSupport I wish I could remember, I'm terrible with names. I often get a survey but didn't this time 9:33am BST a/c ref 9848555554 if it helps

  • peacefroog86 john beardshall (@peacefroog86) reported

    @ThreeUKSupport I can never get into my3 account I think I sorted it in store via customer service with advice from a three staff member I hope its resolved but who knows.

  • TapiwaM25801854 Tapiwa Moyo (@TapiwaM25801854) reported

    @ThreeUK probably the worst customer service I have experienced to date. It has taken me 4 months to resolve an issue with no solution what so ever. Roll on 2023 when I cab find a new provider.4 more months

  • LeavingPlanet What's left (of the planet) (@LeavingPlanet) reported

    @Sideshow_Matt @ThreeUK In three's defence, it's probably not just them. Mobile phone masts only have so many nodes. Once they are full (with individual data users) they shut down. It's often why signal at festivals etc is patchy. Without extensive physical upgrades you run into a wall.

  • finndavee davee (@finndavee) reported

    @ThreeUKSupport It was of course available. I phned before the previous expired to check options. I got the same package for the same price. No upgrades. And no info about the £2 a day Europe roaming charge.Otherwise I would not have accepted it. Poor support on chat also.