3 (Three)

3 (Three) Outage Report in Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Swansea, Wales 06/12/2024 18:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Llanelli, Port Talbot and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomPort Talbot Internet
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea TV
United KingdomLlanelli Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • spinklesparks Spinklesparks (@spinklesparks) reported

    @ThreeUKSupport And it doesn't work, says please try later, another useless dead end!

  • spinklesparks Spinklesparks (@spinklesparks) reported

    @ThreeUK I need 3 to send me a simple email, they cannot do this in less than 72 hours. TO SEND AN EMAIL Spoken to 10 people, hours on the web chat, I'm phoneless and the service is SHOCKING. I can fly around the world quicker than 3 Mobile can send an email!

  • notverynicenow Liam Simmons (@notverynicenow) reported

    @ThreeUKSupport I've had a contract iPhone XS with you for a few years now. The microphone has all but given up - despite the phone being pristine. I've been told not to go through 3rd party to try and fix as you should be able to cover this under Consumer Act 2015.

  • ZoeSomebody Zoe Somebody (@ZoeSomebody) reported

    @ThreeUKSupport I've managed to get in - thanks. Looks like I've been charged £34 for one call to a service number, but don't know who it is. How can I find out? The number isn't in the bill. Thanks

  • top_dave1982 D (@top_dave1982) reported

    @ThreeUKSupport That doesn't help

  • LitlDrumrBoy Neil 🐝 (@LitlDrumrBoy) reported

    @ThreeUKSupport Morning, the signal was lacklustre yesterday and I have no service again today, that’s a week of issues.

  • Iam_HVG Hannah Goldie (@Iam_HVG) reported

    Anyone else getting issues with @ThreeUK in connecting to the internet? My phone’s not even managing to connect to the three app right now!

  • cars4salesussex midsussexcarsales (@cars4salesussex) reported

    @ThreeUKSupport I tried that and then spoke to your sales advisor who wasn’t helpful at all so decided to use a third party to take out another three contract, now speaking to a very unhelpful rude customer service advisor about how to keep my number and swap it to the new contract

  • cars4salesussex midsussexcarsales (@cars4salesussex) reported

    @ThreeUKSupport See she has just told me that and then backtracked and is going to do it straight away? You seriously need to sort out your customer service experiences

  • ratty_john John Rowland (@ratty_john) reported

    @ThreeUKSupport What is going on now Monday, Tuesday no signal, no 4g in TN1 1NU. Now Friday no signal or 4g!