3 (Three)

3 (Three) Outage Report in Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Swansea, Wales 05/31/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Phone
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomLlanelli Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanRelph Nathan Relph (@NathanRelph) reported

    @ThreeUK @SMARTYMobileUK any advice for signal blackspots?🤔 my workplace, I struggle to get 3G, but 500yd up the road from there I can get 5g

  • Faewik Faewik (@Faewik) reported

    @ThreeUKSupport Honestly, it just looks like you have a customer workflow that defaults to #upselling and avoiding giving credit refunds, despite the text you sent me advising I have a right to a refund that will expire in 5 weeks time

  • Joel_Bevan Joel Bevan (@Joel_Bevan) reported

    @ThreeUKSupport Hi, I can’t get ANY DATA AT ALL in BR7 5AG area. I can’t use the @sainsburys SmartShop app as there is no internet at all. Any help?

  • Paresh95241078 Paresh (@Paresh95241078) reported

    @ThreeUK @ThreeUKSupport The Broadband not working from past 4-5 weeks. Tweeted about it, called the call centre, spoke with technical team,cancellation team(Marlin) and she is unable to help and nor escalating itto manager(Swithin). Spent 3-4 hrs on call.

  • Sean_Worrall Sean Worrall (@Sean_Worrall) reported

    @ThreeUKSupport Like I said at the start, your customer sevice is a joke and your website is dishonestly misleading as is your order confirmation e.mail that I can't reply to with that annoying "noreply" address you use. This is costing me time and money...

  • bredaspillane Breda Spillane (@bredaspillane) reported

    Warning! Avoid @ThreeUK at all costs - to say customer service is a disaster is an understatement! staff happy to lie & blame everything on 'the system' - 2 weeks into trying to get SIM replaced & still in limbo - any recommendations on who I should move to?

  • panaceasaurus Bex (@panaceasaurus) reported

    @ThreeUKSupport @lebara can you help with putting this through manually please?

  • stephb85 Stephanie Brett (@stephb85) reported

    @ThreeUK is there any reason why the signal is always terrible in Central London?? I can't even search for something one the map as it takes too long and at one point I had no signal at all

  • vibsiboy Vibs (@vibsiboy) reported

    @ThreeUKSupport 2/2 Usually three are very good. I am a three customer for years and I have 3 accounts with three but today I was so pissed off..Please can you investigate whats going on

  • joebarb74 Barbara Barlow (@joebarb74) reported

    @ThreeUK why can’t you cancel an account even after 2 , 40 min phone calls ??