3 (Three)

3 (Three) Outage Report in Swansea, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Swansea, Wales 04/22/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swansea, Wales

The most recent 3 (Three) outage reports came from the following cities: Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Phone
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @ThreeUKSupport On the phone for another 1.5 hrs, then cut off when finally transferred to complaints team, where I politely requested I don't pay full price while not receiving the service. It's a pity, a year or so ago, Three was quite good for broadband. Now, appalling. @Ofcom

  • GreenfordPeter peter greenford (@GreenfordPeter) reported

    @ThreeUK @samaritans Reach out to your customer service please,tell them to stop calling me everyday,wouldn’t mind but I cannot tell what their saying,my 5year old speaks better English which is amazing as I’m not English

  • mariahtiamay mariah (@mariahtiamay) reported

    @joelycett would love it if you could do a segment on @ThreeUK I don't know if its happened for anyone else but I ordered the new iPhone 13 Pro as my current phone is broken, went to ask customer service to track it a few days later and they said it was cancelled...

  • WadeFamoc Wåde •̀.̫•́✧³³³ (@WadeFamoc) reported

    So @threeuk messed up again! Had many troubles with security on their website for years. Then last month I joined the three rewards app soft launch & got in the app easily. Suddenly, got logged out and told not eligible, I'm pay monthly! Now asking for new login & password. 🤬😤

  • LAChocolates Lucy Armstrong Chocolates (@LAChocolates) reported from East Wittering, England

    @ThreeUKSupport Each time I asked customer service should I put my old SIM card in? they said no, put the new one in!

  • ChrisJMiddleton Chris Middleton (@ChrisJMiddleton) reported

    @ThreeUK my home router internet has been simply unusable for over a week now. I can’t even send emails let alone stream. This seems to be a constant cycle of signal drop offs, what is happening?

  • BenLinihan Ben Linihan (@BenLinihan) reported

    @ThreeUKSupport The speaker on my current phone is broken so nobody can hear me, it’s the only phone I have available here. I would have had a perfectly fine working phone to use but Three decided they wanted to change their mind on that

  • LouiseeyB Louise. (@LouiseeyB) reported

    @BenLinihan @ThreeUK …with no sign of it. Seriously ck side ring leaving Three. I’ve never had such an awful service with a network provider before! I’m fuming.

  • danishpoo Kirsty (@danishpoo) reported

    @ThreeUKSupport I had a phone call on Monday. Discussed with someone from ur relations team (Himani) want to cancel my contract and she said this will happen on the 19th. It is due to end on the 16th Jan, the end of my 24mnth contract. I have not received any emails or texts to confirm this?

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @ThreeUKSupport @GaryNHughes Chris, the process connects to a better mast when one or other masts has a fault. Because Three's policy is to hide faults from your team and customer (confirmed by your India team) we then get this repeated dialogue and user wastes hours of time on the phone. Update to follow.