3 (Three) Outage Report in Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Porthcawl, Neath and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Porthcawl |
||
| Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Llanelli |
Total Blackout | |
| Ammanford |
Phone | |
| Port Talbot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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patella Girl
(@patellagirl) reported
from
Skewen, Wales
@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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R A Y E 🦋
(@Vintage_Rachel) reported
@ThreeUK so what is the point in having data if I get no service anywhere 😒
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jezzaf
(@jezzaf3) reported
@ThreeUK are you seriously telling me the PO15 mast is off again?? Service loss YET AGAIN!!!! But no maintenance personnel on site? After all the January disruption and that of last Autumn you owe me and your customers a trouble free run. This isn’t good enough!!!
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@ThreeUKSupport will you ever be adding #WiFiCalling #VoWiFI support for @NokiaMobile @nokia 8 phone #nokia8?
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R A Y E 🦋
(@Vintage_Rachel) reported
@ThreeUKSupport Why would postcode have anything to do with it? When I don’t get signal anywhere... not on the bus, train, in my house, at work, for a walk??!! But I will DM you the details you need.
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Verena
(@gleepface) reported
@victoriajane6 @ThreeUKSupport Honestly three have turned so **** in recent years, I was with them most of my life but ditched them for vodafone last year. Customer service just became non existent and so did my signal.
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DecPaintWorkshop
(@WorkshopDec) reported
@ThreeUK PLease, please, please give me a Customer Service number so I can get some help. I've spent an hour on your website, which is having "problems" and I'm losing the will to live.
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Sue Hester
(@Snitkit) reported
@ThreeUKSupport I am unable to make phone calls as I am deaf, I have been trying to cancel my mifi for some months now. I no longer need it as I have unlimited data on my phone. I need a way to cancel that doesn't need a phone call. Any suggestions?
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Danielle Shinnick
(@Shinnickd) reported
Been waiting over three days for @ThreeUK to activate my sim. Paying for a phone I can't use! Customer service give me different answers everytime. Remind me to go elsewhere next time. #fuming
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Liv J Hooper
(@livjhooper) reported
@ThreeUKSupport Not got any controls on, it looks as though you don’t support the shortcodes I’m trying to text which is really annoying
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MeganRosee
(@MegMarshmellow) reported
@ThreeUKSupport so I have been without my mobile number for 2 weeks because your company used a STAC code when all I asked for was a PAC. Customer service has not been helpful at all! Its having such a negative effect on my business #CustomerService #threemobile #mobilecontract