3 (Three) Outage Report in Swansea, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Total Blackout | |
| Port Talbot |
Phone | |
| Llanelli |
Total Blackout | |
| Swansea |
Phone | |
| Llanelli |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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stephen jones
(@PrinceOfGingers) reported
from
Pontardawe, Wales
Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dobbers
(@SamuelThorn8) reported
@ThreeUK currently in italy and unable to use my phone even though I've set up roaming. Currently unable to contact you as I can't make phone calls, is there any way you can help?
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Buffy
(@Buffstar) reported
@UberFacts @ThreeUK and @Europcar_UK both have the worst customer service ever! Plus, Three's signal is crap!
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Lisa Cotton
(@cottonnoodle) reported
@ThreeUKSupport Hi, I've bought a new SIM and created an account but have not once managed to login. It says "those details aren't quite right". Tried resetting password 7 times already. Tried 3 different devices. Any tips?
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Steph Cawthorne
(@StephCaw91) reported
@ThreeUKSupport It just says emergency calls only
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azizamorika
(@azizamorika) reported
So I sat in a petrol station for 30mins on Friday because I couldn’t transfer money from one account to another due to network/signal issues and was forced to get my manager to send me some money so that I could pay for my petrol and go back to work. Thanks @ThreeUK
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Lisa Cotton
(@cottonnoodle) reported
@ThreeUKSupport So in summary. 1) Password is never accepted. 2) Reset password journey doesn't work, it just sends me back to the start and I'm not sure if it reset the password or not.
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Rob
(@RobGTweet) reported
@ThreeUKSupport Yes a complaint was raised and a credit added to our account, and another complaint raised again today - but 2 months with sporadic broadband whilst the issue is “being fixed” simply is not acceptable - 2 months!
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fiona landmann
(@fifi758) reported
@ThreeUKSupport I’m in France I have confirmed my no spending cap is on , it’s not my spending cap that is the issue it’s the fact you have an automatic £45 internal cap which is what I need changing apparently only you can amend that and I can’t get through to anyone to do it
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René
(@blzn777) reported
@ThreeUKSupport I tried clearing the cache and even switching to a different browser I never use. App gave the error when trying to log in. Your people seem to have fixed it now, though I still had to do anonymous top-up - not very convenient. Your systems seem really buggy. Always something.
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azizamorika
(@azizamorika) reported
Threatened to call the CEO Robert Finnegan @ThreeUK and finally got my contract termination free of cost with early termination fee waiver after years of complaining and suffering with no internet outside my house and £40 wasted every month on no signal. Worst company ever!