3 (Three) Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Swansea come from postal codes SA1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (56%)
-
Internet (29%)
-
Total Blackout (7%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Swansea, Wales
The most recent 3 (Three) outage reports came from the following cities: Llanelli, Swansea, Port Talbot and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Total Blackout | |
| Swansea |
Phone | |
| Llanelli |
Internet | |
| Swansea |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
-
J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
-
Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
-
Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
-
Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
-
Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
-
Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
-
Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
-
Matthew
(@eish2306) reported
from
Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
-
Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
-
Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
-
Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
-
Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
-
Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Pirate Ⓥ
(@PunkRocker77) reported
@ThreeUKSupport @ThreeUK Some sort of comment from you on the current outage across the UK would be useful.
-
Paulie
(@Pauliepaulie83) reported
@ThreeUKSupport @LeedsLeechy Nope still not working
-
Leanne Rowe
(@learo_) reported
@ThreeUK Hello the issue is most certainly it resolved so I’m u sure as to why you’ve stated that it is. Customer service are literally no help. Can someone give us an idea of when we may be able to use our phones again.
-
Ramin
(@RamiNatty) reported
@ThreeUK your customer service need more training. More than 3 people asking all the security question ,still on the phone and no once explain to me why they charged me more than package cost. I don’t really feel secure if you charge whatever you like from my bank account !!!
-
Fr Roger Jackson SSC
(@Parishpriest) reported
@ThreeUK are you still having technical problems? I ‘m not getting txt verification codes from at least two different companies on two different phones! #Three #Fareham #Technicalproblems
-
J Bruce
(@JBruce79042917) reported
@ThreeUKSupport tried to use your chat service this morning but it was a waste of my time. I also tried to phone the customer service only to be kept on hold. Your phone and text service is still down in the Glasgow area. I have waste all morning on this.
-
Lewis Wilcox
(@lewiswilcox09) reported
Still waiting for a reply from @ThreeUK! No wonder my elderly mother is struggling with the lack of customer service
-
Graham Taylor
(@NUFC_chunky007) reported
@ThreeUK Still not working in the North east although I can send iMessages
-
Liam
(@EGSHellBoy) reported
@ThreeUKSupport working from homesignal has been out for over 24 hours do you like telling me how your issue is resolved
-
S A
(@KernowBeachBum) reported
@ThreeUK Hello :-) I took out mobile broadband with you guys but sadly it isn’t fit for purpose so I’m going to have to cancel it (within a month) could you point me in the right direction to speak to someone and get this sorted please? Thank you.