3 (Three) Outage Report in Aberavon, Neath Port Talbot, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Aberavon, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aberavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (27%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Aberavon, Neath Port Talbot, Wales
The most recent 3 (Three) outage reports came from the following cities: Port Talbot, Swansea, Maesteg, Bridgend and Neath.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Aberavon, Wales
Latest outage, problems and issue reports in Aberavon and nearby locations:
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Seab (Still A Citizen of Europe ๐ช๐บ) (@adamseab) reported from Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and itโs starting to become a problem - do I need to fill in the form to swap numbers again?
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Seab (Still A Citizen of Europe ๐ช๐บ) (@adamseab) reported from Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (thatโs 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo (@DjDamo) reported from Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Dj Damo (@DjDamo) reported from Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew Bowen ๐ (@MBowen619) reported from Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Ross Hookings (@rosshookings) reported from Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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James Vincent ๐ณ๏ธโ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Dj Damo (@DjDamo) reported from Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Sosig (@bully185) reported from Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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RR (@richjrawlings) reported from Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Matthew Bowen ๐ (@MBowen619) reported from Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract ๐ก๐ก๐ก
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Sosig (@bully185) reported from Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? ๐ก
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jrdn ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jrdnphp) reported from Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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J.R.R Toking ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@aprhisiart21) reported from Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I donโt understand why this canโt be done online like it would be if I was a new customer.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lauren (@wanderlaurst) reported from City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now itโs clear it was anything to make a sale. Iโm a business customer with you for mobile, I canโt believe how badly this is being handled.
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๐ตMoose๐ฒ๐ฝ ๐ #LDNSIX (@TheMexicanMoose) reported from Brighton and Hove, England
@ThisIsHaden @WildViper_ @ThreeUK HOLY SHIT HADEN ๐๐คฃ๐๐คฃ
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Donna (@dondon_w) reported from Oldham, England
@ThreeUK hi, I have told one of your staff to cancel my contract which ends TODAY and they haven't cancelled it ! I can still use my phone. I wont be paying any extra because I now have another phone to pay for. Please sort this out. Thank you.
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Ariff (@AriffK_88) reported from Belfast, Northern Ireland
@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.
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Andrew ๐ณ๏ธโ๐๐ช๐บโ (@Stoddy75) reported from Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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James Vincent ๐ณ๏ธโ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Daniel Stevanato (@Stevros1988) reported from Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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lauren (@wanderlaurst) reported from City of London, England
@ThreeUKSupport That # routes me to a call center in India & Iโm tired of that. I want this sorted, Iโm a business account & my business cannot run without internet. I installed hub on Friday & itโs Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Webby (@ABeardedWebb) reported from Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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๐บNick (@bluemoonstar) reported from Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.