3 (Three)

3 (Three) Outage Report in Aberavon, Neath Port Talbot, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Aberavon, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aberavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Aberavon, Neath Port Talbot, Wales 04/16/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Aberavon, Wales

Latest outage, problems and issue reports in Aberavon and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • itzonlymee AR (@itzonlymee) reported from Bridgend, Wales

    Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Turner1984G Matthew turner (@Turner1984G) reported

    @ThreeUKSupport having trouble with your mobile Internet. Getting a bit annoyed that my phone only seems to work on WiFi. Doesn't help a key worker going home when his ticket for travel require mobile Internet to work. Been happening for 4 days now ????

  • TidyBhoy 🍀 Tidybhoy 🍀 (@TidyBhoy) reported

    @charmaineparkin @ThreeUKSupport Says on their twitter they are having issues, no ****. Would be nice to get something from this after 2 days of no calls yesterday and texts today. We should get 2 days money back really. But it won't work like that hahah #GiveUsSomethingThree #Three

  • ProjectInfantom Project Infantom (@ProjectInfantom) reported

    @ThreeUK It's not only that suddenly second day in a row my mobile data speed drops from 20mb ish to 2-3mb and poor latency...Don't tell me that its a poor signal cause my phone hasn't moved really last 2-3 weeks ;-)

  • planeoldjames James A (@planeoldjames) reported

    @ThreeUK @ThreeUKSupport @ThreeUK I’m getting pretty frustrated with the service provided. I’ve just renewed with you and now you are advertising everything far cheaper than what I am paying. #unhappycustomer

  • RayOwen27617272 Ray Owen (@RayOwen27617272) reported

    @narendramodi Never trust Three mobile . Very untrustworthy company! @ThreeUK

  • hamaan23 Hamaan13 (@hamaan23) reported

    @ThreeUK @SamsungUK If you have enough signal strength to receive data

  • chris_peacock Chris (@chris_peacock) reported

    @shreypuranik @ThreeUKSupport The advice is bloody poor though, it's a sledgehammer to crack a nut. Resetting the entire phone and its contents and set up should be absolutely be considered to be the final x10 thing to do.

  • Catandemilea Catherine (@Catandemilea) reported

    @ThreeUK I'm having trouble with no Internet on a activated sim and only had contract for week

  • RayOwen27617272 Ray Owen (@RayOwen27617272) reported

    @ThreeUK Rating for Three customer service 0 out of 5. Broken promises. Staff uninformed about notes claimed to be entered on account by management staff!! Once calls end you’re still on contract to pay for zero service & nobody knows about previous agreements they promised by telephone.

  • Becky_Rhian Becky Stone (@Becky_Rhian) reported

    @ThreeUK I am very unhappy with 3. I emailed a complaint on 7th January and nothing has been emailed or sorted.