3 (Three) Outage Report in Neath, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Ammanford |
Phone | |
| Port Talbot |
Phone | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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tricia Knight
(@triciaK86774554) reported
@ThreeUKSupport Amazingly the police were able to retrieve the handset - very disappointed so far with the support from 3
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Sophie
(@eggfriedsoph) reported
@ThreeUK hey I think my bill went up from 16.66 to £23 as I'm not a student anymore 🥲 I didn't get all Karen tho, you're a great network. Long shot rly is but is there any chance we can add South Korea to the roaming list? I'm moving soon for work, would help out sooooo much 🙏x
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Paula Hoad
(@PaulaLou73) reported
@joekinchuk @ThreeUK @ThreeUKSupport And that is why I said I would never go with Three. Always have been **** and zero customer support
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mark cox
(@coxyITFC) reported
@ThreeUKSupport Was told yesterday the app was down but it’s been like this for 24hrs
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Aoife Scott
(@aoifescott) reported
Dear @ThreeUKSupport - I am on a virtual chat with someone on three, I can't log into my account - I am finding this support person very frustrating in tone and not being able to help me. Is there someone on here i can speak to? Thanks
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weeyin13(JenJen)
(@weeyin13) reported
@StuartMilne1970 @ThreeUK @EE im probably not noticing it much because at home im on my own wifi all the time...usually comes down to price in the past they were definitely the cheapest...that is probably not the case now
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Graham Norris
(@ScepticG) reported
Hi @ThreeUKSupport , do you support three-way or conference calling? If so how? Thanks
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ɛʍɨʟʏ.
(@emilylouiise_x) reported
How can you justify raising my phone bill by nearly £5! At an increase of 7.8% when your phone signals so ****, give us all a break @ThreeUK
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Simon Mabury
(@SimonMabury) reported
@ThreeUKSupport just picked up the 5G hub and so frustrated, only Apple devices get upload speeds, TV's lag or won't stream when connected despite speed test showing 700mbps download speeds, support blame the devices and not the hub, about to cancel we think 🤬
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weeyin13(JenJen)
(@weeyin13) reported
@StuartMilne1970 @ThreeUK @EE interesting...I have thought about changing before but it is mainly due to having to navigate their customer services which as you say is pretty bad.