3 (Three) Outage Report in Neath, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea and Bridgend.
City | Problem Type | Report Time |
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Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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RR (@richjrawlings) reported from Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Ross Hookings (@rosshookings) reported from Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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AR (@itzonlymee) reported from Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Dj Damo (@DjDamo) reported from Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo (@DjDamo) reported from Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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patella Girl (@patellagirl) reported from Skewen, Wales
@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Mottram (@BryanMottram) reported
@ThreeUK What am I paying for when I can’t get basic 4G connection in Central London?! It’s an absolute joke!!!!! Paying for a service that isn’t given!!!!
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Bryan Mottram (@BryanMottram) reported
@ThreeUKSupport Problem is Iain, this has been going on since about 2017 and I always get the same excuse of planned work going on. I’m paying for something which isn’t working
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Kat (@katrinamay1989) reported
@ThreeUKSupport any idea when your getting the iPhone 12 mini in purple back in stock? I’m looking to join your network…
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Just Another Tweet (@nerdcottagecore) reported
@ThreeUK 4G+ broadband has been ridiculously slow the last few days. What's going on?
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Michael Stokes (@MikeandDixie) reported
@ThreeUKSupport I have recently taken out a data contract with an iPad Pro. I’m still being charged incorrectly after customer services assured me they would correct the issue. I should of been charged for an additional plan/device as an existing customer. Please can someone help
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Matt Nichölson (@Noisybast) reported
@ThreeUKSupport I'm having some issues with your 4G broadband. Speeds have been a bit slower than usual recently due to the stormy weather, but I'm only getting 2-3mb downloads today, which is making working from home difficult. Any work happening in Rothwell, Leeds. today?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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g.s.t.r 2021 (@Gstr2021) reported
@ThreeUKSupport still nobody reply my tweet from yesterday..**** customer services
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Mr Pete (@PedroCabanna) reported
@ThreeUK Worst network I’ve ever had. On countdown until I can leave in October. Coverage is useless.
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Lauris 0.1 (@human_0_1) reported
Was on the phone with a lovely @ThreeUK colleague for some 20 minutes and now instead of going up, the monthly fees on my two contracts are going down :)