3 (Three) Outage Report in Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Lancing, Brighton, Henfield and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Lancing |
Internet | |
| Brighton |
Internet | |
| Henfield |
Phone | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@ThreeUKSupport So what chat team told me is wrong then.. told me it works on any phone on your network no limitations to having to purchase a limited phone from yourselves. @Three_Is_Broken
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Hove, England
Once again I’m in central Hove with full 4G signal and @ThreeUK fails to allow me load anything more than text.... @Three_Is_Broken #useless
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@ThreeUKSupport Shit. Bingo. For all 12 excuses. @Ofcom @Three_Is_Broken
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Moose 🎉
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@FredStreams @ThreeUK Mate, three has been failing me for the last year... every time I tried to get answers I just get a shit loop, makes me feel they don’t care about their customer reach
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low
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kekrOM
(@Omleviet13) reported
from
Saltdean, England
@saltdeanra hi there I will like to know if I’m the only one having problems with phone signal with @ThreeUK this is insupportable to get problems like that once a month!!
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@ThreeUK is now the only mobile network that doesn't offer all customers #wificallng. Only ones who are tied down to a headset from them
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public
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Tony Keaveny
(@TonyKeaveny) reported
from
Shoreham-by-Sea, England
Just come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.
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cl
(@cheflaszlo) reported
from
Brighton and Hove, England
@ThreeUKSupport Brighton town centre. slow internet all December. during busy "shopping" hours...games...festivals..etc. Marathon
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Duncan Hill 🔶
(@DuncanDucky) reported
from
Brighton and Hove, England
@ThreeUKSupport Speed is fine, he issue is it frequently drops out altogether.
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport Is your app down or something I can’t get onto it to check my data
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Tim Hughes
(@gotimmy) reported
from
Brighton and Hove, England
People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom
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Pumpkin-Spiced Buns
(@Timey2Wimey) reported
from
Hove, England
Looks like I've been hit by the @ThreeUK network outage and can only see anything when I'm using our Wi-Fi at home. If I don't respond to anything, that's why.
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🌵Moose🇲🇽 🔜 #LDNSIX
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@ThisIsHaden @WildViper_ @ThreeUK HOLY SHIT HADEN 😂🤣😂🤣
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pete judge
(@Petergibbons7) reported
from
Brighton and Hove, England
@ThreeUK your website won’t let me cancel my data add on, just says ‘service unavailable’ finding it impossible to get through to someone on phone, just directs me to your app which also doesn’t work. Gonna cancel my contract if you charge me for this add on
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🌵 Moose 🇲🇽
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@ThreeUKSupport BN1, 2 and 3 areas in Brighton, Central London just doesn’t really work most times or it’s just really slow. It’s the same in Brighton especially lately, it just gives up at parts of the day and it struggles to connect I’ve got an iPhone 8 but it happened with my 6 too
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Dimond
(@D_imond) reported
@ThreeUKSupport Yes it is a 12. my wife phoned on 19th December and have said that the phone cannot be dispatched to the house. I am unsure why it cannot be sent ?? This makes no sense as the three UK stores are currently shut. She has also paid an early upgrade fee. HELP?!
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sophia
(@azngorl) reported
@ThreeUKSupport Can u at least investigate it? I'm a student, how am I supposed to pay a solicitor 2 get this fixed or pay so much money? i've been a @ThreeUK customer for ages & i feel like i'm being taken advantage of & im having to pay for a simple misunderstanding+poor advice from yr company
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Kostas Kapenekakis
(@ultim8k) reported
@ThreeUKSupport It's been a few days that I have no 5G signal on my Three broadband service. Are you doing any works in the area (NW3) or is this completely random?
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sophia
(@azngorl) reported
..obviously it slipped my mind during the pandemic so i didn't contact them but i think it's still unfair for @ThreeUK @ThreeUKSupport incur these charges + not making a proper effort to contact me prior + give such poor advice to a student who's been a loyal 3 customer
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!
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⚽️AaronJ⚽️
(@AJCno1) reported
@ThreeUKSupport 2.) I was talking into staying by a very nice customer service chap, £10pm sim only, only to discover I’d started using more data, add a few bolts on etc, all ok, then I discover you actually do a bolt for say 12gb which was actually cheaper then the 2 bolts on that I was paying
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Julie Dolton
(@JulieDolton) reported
@ThreeUK your customer service is appalling. Wasted 5 hrs yesterday. 4 today, no results. Online complaint form not working. I'm deaf!!!
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Travel Ninja
(@amlc10) reported
@ThreeUKSupport Unable to log into my account this morning. Is there an outage? Have tried on different browsers & devices - same outcome each time. Please help.
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Paul Young
(@PaulAndrewYoung) reported
Hi @ThreeUK I can't log in to your app or website on any device. They just keep hanging. You got problems or me?
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sophia
(@azngorl) reported
..but @ThreeUK @ThreeUKSupport didn't notify me via email (which they had) that they were about to terminate my contract + put me in debt with termination fees or sell my account/data to another company. if they had contacted me, i obviously would have told them my circumstances