3 (Three) Outage Report in Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent 3 (Three) outage reports came from the following cities: Lewes, Hove, Brighton, Burgess Hill, Lancing and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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david tewkesbury
(@dtewkesb) reported
from
Hove, England
@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@juderogers @ThreeUK Either your phone or simcard. Never the network
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport why is my signal still playing up for the second day running, Iam unable to access the internet and phones running slow. The 3G and 4g keep dropping out.
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@ThreeUK is now the only mobile network that doesn't offer all customers #wificallng. Only ones who are tied down to a headset from them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MeInAwesome
(@MeInAwesome) reported
@ThreeUK Just about to sign up for 4G home broadband but the postcode checker only today says the service is now not available? In central London?? Is this a mistake?
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D.N.B 🇬🇭🇬🇧
(@nadzjewel) reported
@ThreeUKSupport My signal has been non existent for like a week 😒 yet I’m expected to pay my bill
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Liv J Hooper
(@livjhooper) reported
@ThreeUKSupport Not got any controls on, it looks as though you don’t support the shortcodes I’m trying to text which is really annoying
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James Hopkins
(@JamesAHopkins) reported
Over an hour dealing with @ThreeUK to cancel a contract and change an address. Address still not changed, I just gave up. If this is the New Normal I'll pass thanks. Such a lack of customer centric service.
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matthew shaw
(@showy8) reported
@ThreeUKSupport Why don’t you support the Apple Watch? You include a lot of apple products in your bundles?
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calvin
(@CalvinBreakwell) reported
@ThreeUKSupport hi, I'm having issues logging into the app, everytime I try to log in it says "something went wrong"
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jezzaf
(@jezzaf3) reported
@ThreeUK are you seriously telling me the PO15 mast is off again?? Service loss YET AGAIN!!!! But no maintenance personnel on site? After all the January disruption and that of last Autumn you owe me and your customers a trouble free run. This isn’t good enough!!!
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@ThreeUKSupport will you ever be adding #WiFiCalling #VoWiFI support for @NokiaMobile @nokia 8 phone #nokia8?
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Slim Charles
(@realrexmundi) reported
@ThreeUKSupport I've topped up the number, I have the text but the SIM card doesn't work and when I call your helpline they're saying it's not active?
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport Good morning Maxine. Yes it is. It’s almost constant disruption now and after almost four months of it I have quite simply had enough. The maintenance on that mast just never seems to end. But of course every time someone goes up there it’s switched off.