3 (Three) Outage in Lewes, East Sussex, England

@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service

@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!

@juderogers @ThreeUK Either your phone or simcard. Never the network

It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO

@Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low

@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public

@ThreeUK is now the only mobile network that doesn't offer all customers #wificallng. Only ones who are tied down to a headset from them

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom

@ThreeUKSupport Shit. Bingo. For all 12 excuses. @Ofcom @Three_Is_Broken

@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

@FredStreams @ThreeUK Mate, three has been failing me for the last year... every time I tried to get answers I just get a shit loop, makes me feel they don’t care about their customer reach

@ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?

@ThreeUKSupport It was 7 years ago I’d imagine I did , I don’t even have the tablet any more ! It was also a very cheap one at the time? So why should I still be paying for it ? I’ve probably paid the price 7 times over! Surely three can see it isn’t being used ? Why have I never been contacted

@FGWay1 @ThreeUK Hello, I’ve had quite a few 020 numbers in the past and I’ve just blocked them before. If you’re on iPhone, go into recent, press the information icon next to the cool, scroll down and select block this caller. This means that you won’t get messages or phone calls from them.

@ThreeUKSupport Years and years ago I’ve never used anything for at least 7 years

@ThreeUK can someone help I have a message from a company saying I owe £15 to three despite the fact I don’t have anything from Three ??? It’s affecting my credit score

@ThreeUKSupport Seriously Chris, I need someone to help me out here mate because @ThreeUK are driving me insane

@ThreeUK has been really disappointing with their service recently. 3 months with no resolution, just thrown department to department.

@ThreeUKSupport your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

@ThreeUKSupport is it normal for a member of the three team to call and hang up, after I respond back. It wasn’t a cold call as I was expecting you guys to call me.

This morning I got a letter from @ThreeUK. My minimum term is up shortly, and here's a couple of suggestions: * Stick with the same service and price on a rolling monthly basis, or; * Pay £2 more per month on a 24-month contract for the same service. Gee, whichever shall I pick?