3 (Three) Outage in Burgess Hill, West Sussex, England

@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦

@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment

@ThreeUKSupport My phone works fine on the network

@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working

Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!

@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?

@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.

@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service

@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company

@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!

@ThreeUK Do you know how crap your network is? Shame on you. Your network is a scandal- greedy *******. I pay for a service I don’t receive. If you ask me for my postcode again this will further show me that you’re not interested in sorting out the main problem. Sort it out

@ThreeUKSupport I’m having major 4G issues. My internet is super slow to the point of unusable. Please help me out.

@ThreeUKSupport Trying to buy an add-on and it keeps telling me the service is unavailable? It doesn't work on the app or browser and I need more data while I'm in hospital please.

@ThreeUK mobile broadband not been working since Saturday, I have online learning tomorrow that I’m going to miss unless this happens s fixed.....are you also going to refund a lack of service like water company does, otherwise what do I pay for? @zXzSWITCHzXz

Wondering what's happening with @ThreeUK @ThreeUKSupport in S10. We depend on them for phone and Internet, and right now have almost no signal. Has been bad for about a week now and it's causing all sorts of problems. And here I am on the brink of renewing my contacts, too.

@ThreeUK I’m trying to reset my password for phone app so as to login. I keep getting an error message so I’m not able to. It’s really frustrating. I need to contact you with regards to renewal. Pls can someone contact me to help resolve this pls? Thanks

@ThreeUK Hi, following on from advice I got from you guys last month Ive been trying to find out where I can get my nano PAYG sim changed to an eSIM?, I replaced my dual Nano sim iPhone 11, but have not be able to get an eSIM from Three for it. Help please.

@ThreeUK for last 2 hours im not getting any calls and neither I can make calls to anyone. Worst network, never trust three and don’t buy them...i will be more happy with ee or Vodafone. Really bad network and service

@elainecarey3 @nanasthoughts Why u let the company u alleged work for have such **** service @ThreeUK

@ThreeUK help! I'm trying to order a new sim card from you, but my house is a new build and it doesn't recognise the postcode (everywhere else online I've tried does though)