3 (Three) Outage Report in Horsham, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Horsham, West Sussex, England
The most recent 3 (Three) outage reports came from the following cities: Crawley, Pulborough, Cranleigh, Haywards Heath, Redhill, Guildford, Dorking, Godalming, Burgess Hill and Horsham.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Service please (@Unhappyconsume1) reported from Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Martin Smith (@Mpsmiffy) reported from Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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sam james. (@jamesysam002) reported from Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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neeraj chawla (@neerajchawla22) reported from Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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me (@toffee_7) reported from Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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crybabyrainface (@crybabyrainface) reported from Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Carlos De Santana (@CDeSantana) reported from Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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harrod (@leviharrod) reported from Great Yarmouth, England
@C4supershoppers I would love to talk to you as @ThreeUK have still not sorted this problem
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Amy (@tls7808) reported from Crawley, England
@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
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Billie Rae (@BillieRaePhoto) reported from Portsmouth, England
Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.
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harrod (@leviharrod) reported from Great Yarmouth, England
@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England
@ThreeUKSupport I did, I rang both of you, my boss himself gave details of his account passwords and you still weren’t having it because you call centres in Mumbai don’t understand CONSUMER LAW as you don’t, hence why I would NEVER recommend your company
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Tom P (@zappomatic) reported from East Ham, England
@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛
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Alex (@alessandrolnd) reported from Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England
@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭
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Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Quesito (@nialli) reported from Hounslow, England
@ThreeUKSupport No signal at all even 3G. Software fully updated