3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Horsham, Kenley and East Grinstead.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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J Chapman (@Lord_Chappers) reported from Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Martin Smith (@Mpsmiffy) reported from Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Carlos De Santana (@CDeSantana) reported from Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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sam james. (@jamesysam002) reported from Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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neeraj chawla (@neerajchawla22) reported from Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Service please (@Unhappyconsume1) reported from Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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karen potter (@KarenPotter81) reported
@ThreeUKSupport I have complained 3 times. Each time i have been told that i would be contacted to discuss, as he has given consent verbally each time for this to happen. No one has contacted me. It really Is bad service, i am going to terminate the contract, and move provider Its unacceptable
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VINCE (@ItsMeKipkoech) reported
@ConnCFC @ThreeUK It sucks tbh 😡
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lee waddingham (@Leewaddingham) reported
@ThreeUKSupport A complaint has been raised. So I hope it is in hand. It’s from resolved and as this has happened to me twice now I wonder how many other customers you treat with such disrespect #CustomerService #customerexperience #Shocking
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karen potter (@KarenPotter81) reported
@ThreeUK absolutely disgusted with customer service. No phone for 3 weeks, vulnerable man left with nothing. Promises to Discuss for 2 wks , not one person has even attempted to call me to Discuss this but quick enough to send him a phone bill! Utterly disgraceful
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Red Beard (@Nickjames820) reported
@ThreeUKSupport It’s been going on for 18 months!!! What are you gonna check again?? That you still can’t provide a service?? Wc2h8lw! 18 months we’ve had check back in 7 days. Three is utterly broken! Live chat is useless and CS calls cut you off if you even get through. It’s a shambles
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‘ (@SeLibreSenor) reported
@ThreeUK @ConnCFC Ruining my clubs kits have some shame, it’s almost as bad as your network
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karen potter (@KarenPotter81) reported
@ThreeUKSupport I am talking on behalf of a vulnerable person, unable to verbally communicate. Phone upgraded, never received. Tried to ring up and get the phone delivered, can't do that as they hadn't received it back.. Left it a week, rang back, still can't do it as now escalated..
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C (@l0oK1nG) reported
@ThreeUKSupport All the while I’m sat here unable to watch the football yet again, can’t even stream a 480p video on YouTube! Your network is a joke
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Adam (@CFCMethod) reported
Never saying another bad thing about @ThreeUK again 😭💙 #ChelseaFamily
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ً (@ZoumaIdiniV2) reported
@invertedLWB @ThreeUK their logo is horrible