3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Dorking, Leatherhead and East Grinstead.
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Community Discussion
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Mike Fuller (@ninepine) reported from Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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John - M0IDA (@ItinerantHam) reported from Crawley, England
@ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars
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Martin Smith (@Mpsmiffy) reported from Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Andy Lulham (@LulhAndy) reported from Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Service please (@Unhappyconsume1) reported from Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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William northcott (big_will303) (@cornish_will) reported from Billingshurst, England
@ThreeUKSupport network still down any news when it will be back up
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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William northcott (big_will303) (@cornish_will) reported from Billingshurst, England
@ThreeUKSupport @MissVancey We’ve got outage to
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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crybabyrainface (@crybabyrainface) reported from Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Alex (@alessandrolnd) reported from Crawley, England
All these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.
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Martin Crowe (@Martincrowe52) reported from Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Amy (@tls7808) reported from Crawley, England
@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Public (@breadhead1234) reported
Amazing how @ThreeUKSupport can justify taking down the network all day for works!! Absolutely useless service!
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D (@HereTooComplain) reported
@ThreeUK @ubereats_uk Why is it that all I ever get off three is a really bad speed on phone? 0.35 download speed. What am I suppose to do on that? Pay for no service all the time? Why don't you fix your network?
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MyXboxLive (@MyXboxLive) reported
@ThreeUKSupport I've been informed that my service was cut off on the 20th December due to high usage abroad (total usage was ~4GB... not that much). I have been contacting customer services since November to try and sort this and nobody thought to tell me that I was being cut off and isolated
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Florin Dumitru (@flololo) reported
@ThreeUKSupport I had taken a sim only in Nov-Dec 2015. Sim not working with different phones. Asked to cancel in the 14 days cooling, but was pushed to hold to it for 3 months. Asked to cancel, but nobody listened. after 3 months where the DD was not paid, @ThreeUK decided is best to default me
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Steven Perkins (@stevenperkins) reported
@ThreeUKSupport hi! Are you having network issues atm? My phone is showing signal and 4G reception but has no internet connection. Internet works fine over wifi and my account has plenty of data so I don’t think the problem is me or my phone…
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Sam M. (@SamMankotia) reported
Just joined @EE and separated from @ThreeUK after 10 years. I have to say, my initial experience with @EE is frustrating and woeful. Simply no way of getting hold of customer service. Waited for 26 minutes only for the call to drop. Absolutely appalling! 😡😠 Not a good start!
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Joe Public (@breadhead1234) reported
@ThreeUKSupport @ajayk9999 Ajay, they’ll just take you through endless troubleshooting crap like turn on data roaming or switch on and off as a delay tactic…
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OriginalBhav (@OriginalBhav) reported
@ThreeUK so, after much 1-2-1 message exchanges and assurance that the issue will be fixed by 6th January 2022 guess what, still "NO FIX" am i going to get compensation or do i move by business elsewhere #behonest #CustomerExperience #ThreeUK
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VictoriaCC (@a1vicster) reported
Hi @ThreeUKSupport @ThreeUK so despite you ASSURING me that the issue with my bill was resolved (and paying me £20 to compensate for all the stress you caused) you have STILL gone ahead and restricted my phone. WTF is going on? Why can't you sort this out? 🤬
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Dominik Steinmeir (@domnk) reported
@ThreeUKSupport 4G outdoor and indoor reception has been terrible for months where I live. Any chance this could be improved?