3 (Three)

3 (Three) Outage Report in Gatwick, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gatwick, Surrey, England 01/31/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Crawley, Haywards Heath, Redhill, East Grinstead, Epsom, Horsham, Bookham, Caterham and Reigate.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomHaywards Heath Total Blackout
United KingdomRedhill Internet
United KingdomEast Grinstead Internet
United KingdomCrawley Internet
United KingdomCrawley Internet

Community Discussion

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3 (Three) Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lucadlmaio luca (@lucadlmaio) reported

    @ThreeUK hi just wondering what the reason is this week for poor service in Westcliff SS0? Been an ongoing problem for ages now, at least I am changing networks when my contract ends un November, anyone else with Three should run a mile soon as they can

  • dperrin08 Dave P (@dperrin08) reported

    @ThreeUKSupport Hi Holly, been on that link many times today, I can't pass a password security check as its 3yrs ago I can't remember, although I have another 4 active accounts still won't help !

  • BracegirdleEmma Emma winstanley (@BracegirdleEmma) reported

    @ThreeUKSupport can someone help with pre sale codes please I've waited days for this been told several times to wait till this morning and it will be on the app and still nothing. Its not this difficult on o2!

  • lucymariaturner lucy (@lucymariaturner) reported

    @ThreeUK I left you guys a few months ago, and received a letter saying I would receive some money back within 14 days and I’ve still had nothing. Can you help?

  • SmallCharityFR Fiza #BehindYouSkipper (@SmallCharityFR) reported

    @ThreeUKSupport I have a number of contracts to cancel. Your online system is down, the complaints section is with a technical glitch, your customer services are telling to wait for a security check for 48 hours??? I have a screen rec for proof if you wish to investigate

  • alexgbourne Alex Bourne 🔶 (@alexgbourne) reported

    @ThreeUKSupport Knew or guessed I was a Three customer said I could have an upgrade at a better price I said he couldn’t beat £20 all in and that if he was from Three he would know my tariff - which got me suspicious so I hung up

  • Clarabella_Boo Clare Holden 💙 (@Clarabella_Boo) reported

    @ThreeUKSupport Apologies! Okay but the support says to text PLUS to 512020....is that not the case? I just need the app at 9am tomorrow?

  • midalgleish Mark Isaac Dalgleish (@midalgleish) reported

    @ThreeUKSupport There we go. I called up as recommended and was told that you can't help me. Utterly useless.

  • GemmaWh84298627 Little Lion Girl (@GemmaWh84298627) reported

    @ThreeUKSupport At present I have no access to my mobile network. Google is currently looking into a fix for this KNOWN issue but there is currently no timescale for a fix. Three now fobbing me off saying it's a Google problem but why should I pay line rental when I can't use the phone?!? #poor

  • Noseyoldbisum Linda Black (@Noseyoldbisum) reported

    @ThreeUKSupport So fed up with being fobbed off,cut off & blatantly lied to by a customer service team in India who don't seem to be able to help people other than to 'escalate' your already 3 times escalated case to the 'TEAM' who are uncontactable. OFCOM next..watch this space!