3 (Three)

3 (Three) Outage Report in Gatwick, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gatwick, Surrey, England 12/20/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaterham Internet
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomRedhill Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaelruth1 Gael Ruth (@gaelruth1) reported

    @ThreeUK when is service going to be resumed?

  • ChudMoss Chud Moss (@ChudMoss) reported

    @ThreeUK my mum has been experiencing issue making and receiving calls for few days now. She gets this automated message "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." What’s going on pls?

  • BangkokJames JamesSav (@BangkokJames) reported

    @ThreeUKSupport please connect me for ongoing direct debit issue. Thanks

  • PlugNTweet Michaël Nass (@PlugNTweet) reported

    Does it applies over LTE ? Your tax is so unclear, the only thing I get is the price! Am I allowed to watch @ptcomedy videos on YouTube using a non-UK VPN outside the accommodation without paying that tax via @ThreeUK’s 5G network? Your FAQ does not give answers. @tvlicensing

  • RupertCulyer Rupert Culyer (@RupertCulyer) reported

    @ThreeUKSupport Does a store manager have the authority to cancel or renegotiate contracts and take back and exchange devices?

  • nutellayen Moon (@nutellayen) reported

    @ThreeUK I have complain. 4974441960185485001 I called 5 times and 1 time on chat. No cs cr called me back even they promised to do so. I need to cancel the contract

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported

    @Codepope @ThreeUK Guessing for the Data SIM? Had the same issues and gave up on registering. It used to be that if you were on mobile data you could just check, but no longer.

  • KyleKylemuz11 Kyle Murray (@KyleKylemuz11) reported

    @ThreeUK terrible customer service when speaking on the phone to 3 customer service. Quite clearly did not want to help me and had a very dismiss manor! Is this how 3 treats loyal customers?

  • subramanianv Subra (@subramanianv) reported

    @ThreeUK 5g speed is terrible in KT2 area. Is there a fault in the network?

  • ChudMoss Chud Moss (@ChudMoss) reported

    @ThreeUKSupport Hi Chris, I’ve chatted with customer service and they said the issue should be resolved in 20 minutes but it’s been hours now and it hasn’t resolved as she still can’t make calls. It keep saying “this is a special announcement, that you can no longer dail blah blah…”