3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| Horsham |
Total Blackout | |
| Reigate |
Total Blackout | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Valentine
(@NeedMoreTea) reported
@ThreeUKSupport hi, I’m trying to port my number to you guys from o2 and it’s saying there’s a technical issue. Is the number porting working for you guys?
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Zo
(@Zo_Pettitt) reported
@ThreeUKSupport Yes- when I log in using my mob number + password, it takes me to the confirm your email page (guess I didn't finish registering originally?), and then churns out this error. + when I use password reset, same issue. Reset with no problems then taken to the confirm your email page
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MCCS - Car Valeting
(@mccsvaleter) reported
@ThreeUKSupport why is my signal so poor ? DY13 8AG
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Angela Elliott 💙
(@anjgi) reported
@ThreeUK My phone exploded today in pocket but all your customer service operatives could do was say 'call Huawei'. No sympathy. No understanding. When my contract is up I will not be renewing. Very unhappy customer. Huawei btw were lovely. Your guys could learn a thing or two
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justin berman
(@suduprecordings) reported
@ThreeUKSupport It's sw11 2su. Speeds are still slow today too (3.5mbps download, 5.48 mbps upload on last test).
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Sarcastix The Gall
(@FoxResurrected) reported
@ThreeUKSupport Forgive me but that is just giving me the exact same options that led me to the same ineffective web chat: I’m within the cooling off period so I’m just going to cancel the DD with my bank.
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Zo
(@Zo_Pettitt) reported
@ThreeUKSupport trying to register for My3 and getting this error message again and again no matter what email address/device/browser I use: "Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR" Can you help?
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notjusthods
(@notjusthods) reported
@ThreeUK I NEED TO SPEAK TO A MANAGER! Awful customer service. !!
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Lou | Crumbs & Corkscrews
(@crumbscorkscrew) reported
@ThreeUKSupport Hi @ThreeUK @ThreeUKSupport I am still unable to access my account. The login page is not working and when I try to reset my password it says they do not match, even though I do. Our broadband service is terrible and I can't find a way to contact you without being logged in.
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Angela Elliott 💙
(@anjgi) reported
@ThreeUKSupport Doesn't really resolve the problem though does it? If I want a new phone I have to take out another contract. So bogus.