3 (Three)

3 (Three) Outage Report in Gatwick, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gatwick, Surrey, England 12/03/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gatwick, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Internet
United KingdomCrawley Internet
United KingdomDorking Phone
United KingdomLeatherhead Internet
United KingdomHaywards Heath Phone
United KingdomEpsom Phone

Community Discussion

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3 (Three) Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChessMasterK Jonathan Knight (@ChessMasterK) reported

    @ThreeUK @ThreeUKSupport Dear ThreeUK : You have just LOST a customer who had 2 contracts with you (and a friend who was going to sign up with you until I told them my story) ALL because one of your colleagues attempted to steal an additional £5 per month from me on £75/month contract . Hope u're happy

  • stan_butler84 RichT (@stan_butler84) reported

    @ThreeUKSupport Its impossible to login to the app it just takes me round in circles

  • harcher1996 Hannah (@harcher1996) reported

    @ThreeUK Biggest joke of a company! Your customer service is shocking and your complaints department are a whole new level of rude and incompetence!! Really need to sort your staff out and how they speak/treat to paying customers!!😡

  • DannyBe72204242 Danny Bee (@DannyBe72204242) reported

    @ThreeUK when are you adding apple watches to esim support? This has been an going topic for a few years now. You are falling behind! One unhappy customer whom is thinking of leaving to go with someone that does provide the service.

  • YasinSeedat Yasin Seedat (@YasinSeedat) reported

    @ThreeUKSupport There’s a problem, but unsure of your help capabilities. Might be better to keep this private, is there a contact number / email I can reach somebody competent on?

  • burmz83 Victor Burmeister (@burmz83) reported

    @ThreeUKSupport It just comes up with a message saying that my address is not recognised. Not a new build, and the first time I’ve had this issue with anyone so I suspect it’s a glitch somewhere. Can I DM my address to someone perhaps?

  • ChessMasterK Jonathan Knight (@ChessMasterK) reported

    @ThreeUKSupport When in actual fact it wasn't a gift. I am disgusted on principle because if a sales staff of mine had done that to a customer I would have fired him! Reputation is important! YOU DO NOT MISLEAD CUSTOMERS!!!!

  • iamjon19 Jon D (@iamjon19) reported

    @ThreeUKSupport Only advised to reset router which made no difference,just how long am i expected to wait for the service to get better which im paying for ?

  • Rachel_McDerby Rachel McDerby (@Rachel_McDerby) reported

    @ThreeUK @ThreeUKSupport call centre 'customer service' has been abismal BUT Peter working in your Leeds, White Rose store is a credit to you as a company and deserves recognition for having been able to help us at last. 1/2

  • Allan_Dundee Allan (@Allan_Dundee) reported from Dundee, Scotland

    @ThreeUK and update on the issues around DD49BY please? Making mobile BB customers working from home a challenge.