3 (Three) Outage Report in Gatwick, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at 3 (Three)
3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (48%)
-
Total Blackout (24%)
-
Phone (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| Horsham |
Total Blackout | |
| Reigate |
Total Blackout | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
-
Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
-
Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
-
neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
-
crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
-
Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
-
sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
-
Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
-
🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
-
Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
David
(@David73283871) reported
@danPad6 @ThreeUKSupport I’ve been told to restart then check my bill to see if I have a price cap. I don’t think @ThreeUKSupport are doing anything to fix the issue. 2 days mines been down.
-
Raz
(@razza_bezza) reported
@ThreeUKSupport @ellieeggleston Three network has gone to **** recently! Signal really poor and now Apple Music isn’t working for me! Upgrade soon and unless this gets sorted sharpish I won’t be upgrading with @ThreeUK
-
D
(@debfarr2) reported
@ThreeUK Plz help: I'm trying to login to my account but forgotten password. Clicking 'reset' sends a text with reset info, but the SIM card is in a Mi-Fi dongle, not a phone. How can I gain access to the account?
-
steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport Hi Suzi. Just says no sim already swapped my sim to wife’s phone and still not working
-
steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport hi. My SIM card is not working in any of my phones. How can this be resolved ASAP. This number is for my work as I am self employed
-
Raz
(@razza_bezza) reported
@ThreeUKSupport Done all that erased and reset and still the same issue!?! Really poor when paying through business nearly £80/months for unlimited everything
-
Danny Cowan Voiceover
(@DannyCowanVO) reported
@ThreeUKSupport Hi Charley, yes, I've been in contact with the 2nd Line support teams over the past two weeks, they know there is something wrong with the mast, but won't tell me when it's going to be fixed. This is something I need for work purposes and is driving me up the walls
-
bozo
(@alphamainwalk) reported
@ThreeUKSupport @eleonorasfalcon @ThreeUKSupport all you are doing is telling us the same thing that you are fixing it, this is unacceptable, there should be at least an estimate of when it would be back up and running as it’s been like this for two days. ridiculous service.
-
Lu
(@LuSchmoo) reported
@ThreeUKSupport @ThisIsSamMorgan Hello, it seems like you’ve just copied and pasted the same thing from one response and are using it in the rest of them about this issue. Is this the case? I’m not trying to be mean, I’m just asking.
-
David Allen🏴
(@DaveFitness1) reported
@danPad6 @ThreeUKSupport Yeah I was going to get vpn but because the App Store isn’t working I can’t . Paying for a services We arnt getting . Very bad as no communication has been sent out to customers