3 (Three)

3 (Three) Outage Report in Gatwick, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gatwick, Surrey, England 12/17/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gatwick, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaterham Internet
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomRedhill Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • cornish_will William northcott (big_will303) (@cornish_will) reported from Billingshurst, England

    @ThreeUKSupport @MissVancey We’ve got outage to

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • cornish_will William northcott (big_will303) (@cornish_will) reported from Billingshurst, England

    @ThreeUKSupport network still down any news when it will be back up

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • ItinerantHam John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevw2012 Kevw2012 (@Kevw2012) reported

    @ThreeUKSupport Yes every time I answer they just hang up

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport @St1ck0Butt3r It hasn't been resolved. I had the same issue yesterday and this morning. I have restarted my router twice already this morning.

  • RyanGraham984 Ryan Graham (@RyanGraham984) reported

    @ThreeUKSupport So 6pm came and went, service is still garbage. Was that time frame just fed to me so I would go away? Has happened in the past.

  • MatthewJWoolley Matthew J Woolley (@MatthewJWoolley) reported

    @ThreeUKSupport Thanks - please could you provide an update on this. I'd also like to make sure that this is logged - 7+ hours of an unexplained internet outage isn't great!

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport I had patchy Internet service all day yesterday. I was assured(while the support staff was trying to sell me additional products😒) that it would be fixed, but here we are again this morning and it's worse

  • JrJrb99 Nips & Pecs (@JrJrb99) reported

    @ThreeUK How about the phrase “network wide service failure”? Will that ever be a thing of the past with @ThreeUK? I’ve had no WiFi service for over 12 hrs!

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    Anyone else have a Galaxy S21? Occasionally mine does this thing where the screen just dies and wont come back. The phone is one and connected to the network, but it wont respond to anything. @ThreeUK say it's a @SamsungUK issue, Samsung say it's not 🤷

  • philmoss5 Phil Moss (@philmoss5) reported

    @ThreeUKSupport Hi! I’m in Gravesend, DA11, and haven’t had 4G broadband for over 12 hours. Do you have an estimate when this issue will be resolved? Thanks.

  • jonprevans Jon Evans (@jonprevans) reported

    @ThreeUKSupport Hi, I seem to have lost all internet on my 5G router despite having all lights on. Is there an issue in my area? (ME14)

  • luis_tsukayama Luis Tsukayama-Cisneros, Ph.D. (@luis_tsukayama) reported

    @ThreeUKSupport @ThreeUKSupport the network is down again this morning and on the Three Network Check website it says there is no problem. Is this a problem that’s being worked on?