3 (Three) Outage Report in Gatwick, Surrey, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at 3 (Three)
3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (56%)
- Phone (18%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Gatwick, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 20 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Total Blackout | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Carlos De Santana (@CDeSantana) reported from Crawley, England@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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J Chapman (@Lord_Chappers) reported from Crawley, England@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hita Shah (@ShahHita) reported@ThreeUKSupport Well it’s not good because a lot of damage has been done.Your colleague Angel Doma from complaints team has closed the complaint which I wasn’t happy about
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United82 (@GuitarH1982) reported@ThreeUKSupport 333 rings as Engaged, so does calling from landline. Managed to do it through web chat after queuing through 56 people, something defo wrong with customer service but resolved now thanks for response
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Kerry Fleming (@minikf1) reported@ThreeUKSupport He wants to cancel his first contract and move the number over to his new contract. He was told this was the only way he could get the phone. But my brother in law did it two weeks ago for the same phone and was charged no up front fee and able to do an early upgrade.
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Frogfall (@frogfall) reported@ThreeUKSupport I've tried all that (several devices) and even rebooted one. I also since tried doing an actual 444 top-up, from phone, and it got all the way to the top-up I wanted, then system said "sorry there is a problem".
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Phil Moss (@philmoss5) reported@ThreeUKSupport Hi 3… My new iPhone 13mini keeps dropping your network. I’m running iOS 15.2 and everything else appears normal. Are you undertaking maintenance in the Gravesend area this week?
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Declan (@DeclanMorrow) reportedAnyone else on @ThreeUK @ThreeUKSupport with really slow/not working data?
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SkyView (@SkyviewL4) reported@ThreeUKSupport We have been with you for years and you have just hiked the price from £10 pm 30GB,unlimited unlimited to £21. The lady from India was useless. We can get 100GB unlimited unlimited as a new contract but will be charged roaming from May as new customer.
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Paul Swanston (@swanny271270) reported@ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!
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MIKE (@mikepriestley13) reported@ThreeUKSupport I will try soon and get back to you a few people in my area are having the same problem on same network too.
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Andy (@Wensleydaler) reported@ThreeUKSupport No signal in Wetherby LS22 7** area for last 3 hours.