3 (Three) Outage Report in Gatwick, Surrey, England
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Gatwick, England
The most recent 3 (Three) outage reports came from the following cities: Epsom, Crawley, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Phone | 28 days ago |
|
Crawley
|
Internet | 1 month ago |
|
Horsham
|
Internet | 2 months ago |
|
Crawley
|
Internet | 2 months ago |
|
Haywards Heath
|
Total Blackout | 2 months ago |
|
Redhill
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
-
Carlos De Santana (@CDeSantana) reported from Crawley, England@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
-
Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
-
Colin Maddocks (@colin_maddocks) reported from Crawley, England@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
-
J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
-
Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
-
Gerry White SEO geek (@dergal) reported from Redhill, England@ThreeUK I seriously would raise this as an issue
-
Bezzi Foley (@bezzi_foley) reported from Ardingly, England@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
-
Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
-
J Chapman (@Lord_Chappers) reported from Crawley, England@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
-
Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
-
Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
Darren Woods (@spinneywoods) reported from Redhill, England@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
-
Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
-
Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
-
Darren Woods (@spinneywoods) reported from Redhill, England@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
-
neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
-
Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlotte (@charl_middo) reported@ThreeUKSupport why since you upgraded the coverage in the CH62 area a few weeks ago has the mobile and broadband signal been far worse than it was before the upgrade?! I'm not paying nearly £100 a month in mobile tariff and broadband to not be able to load Google!!!
-
Bubzy (@TheRealBubzy) reported@virginmedia How do I order a pod? It better be free as I’m already paying for the most expensive internet provider in my area whose **** doesn’t work. Using hotspot on my @ThreeUK phone works. VirginMedia wifi doesn’t.
-
Charlotte Thomson (@Cornish_Bumpkin) reported@ThreeUK hello I can’t use my phone in croatia to call out text or use internet without logging into a WiFi network - I urgently need to phone my bank. Online chat isn’t available! My data is unlimited, I have an add an for data and I have no spend cap! Help please!!!
-
Mike Flowers (@Mikeflowers1987) reported@ThreeUK ran out of data abroad was given a link for a bolt one, added unlimited data now told this doesn't work abroad, why have it on the link? Wasted £15 #
-
adenleigh (@DavidBl91083001) reportedThinking of taking out an @ThreeUK mobile contract today? Think again! I’m sorry to say this customer who never had a complaint with #threeUK has come to realise their customer care is rubbish and through their incompetence not closing my account when requested has put me in debt
-
Rhys Gardiner (@RhysRwg3) reported@ThreeUKSupport Hey, no signal, WiFi here now for 3 days! Noone will answer the phone line and no information as to how long we will be without. SY245LT. Terrible guys...
-
By Ekk (@By_Ekk_It_Hurts) reported@ThreeUKSupport Data add ons pending 24/7. No support stuck in France #bbcnews
-
torikeogh1978 (@torikeogh1978) reported@ThreeUKSupport I received word but zero help again, no access apparently to what is being checked (or not) and again asking if I have been abroad for 2 consecutive months, sure I have now, but I wasn't day 1, 2, 3, 4. I have requested compensation. This is not the service Three advertise.
-
Karen Faulkner (@kbftweet) reported@ThreeUKSupport The internet signal has been so slow in the B77 area over the past few days with web-pages only partially loading or not at all. When will this issue be rectified?
-
GrumpyNorthernGeezer (@northern_grumpy) reported@ThreeUKSupport Good evening. Welcome to day 24 of internet speeds of less than 1 mbps in the YO11 area Streaming Netflix last night,impossible Can get emails, just. Mast fault reported a month ago. 3, the Uk’s fastest network. Yeah, right.