3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Haywards Heath, Crawley, Horsham, Dorking, Tadworth, Redhill, Epsom, Leatherhead and Kenley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Total Blackout | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUK you really are the worst phone provider around
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Gerry White SEO geek (@dergal) reported from Redhill, England
@ThreeUK I seriously would raise this as an issue
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Colin Maddocks (@colin_maddocks) reported from Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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J Chapman (@Lord_Chappers) reported from Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Carlos De Santana (@CDeSantana) reported from Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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sam james. (@jamesysam002) reported from Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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neeraj chawla (@neerajchawla22) reported from Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RachT234 (@RachT234) reported
Out of frustration, I called @ThreeUK via Relay UK on 21 June to ask about a refund. I immediately asked to be transferred to billing. The agent ignored my request and spent over 25 minutes speaking at me, not with me. The Relay Assistant even prompted them to slow down. They didn’t.
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GioAdvises (@gio1ace) reported
@ThreeUKSupport what is going on calls are going through but I can’t hear anything nor can I receive any calls your network is so ****
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Richard Green (@Richard79059) reported
@ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,
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Christopher England 🇬🇧 (@christopher_eng) reported
@ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?
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Robert Pullan (@PullanTrustees) reported
@ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.
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Katie-Louise (@bluekatie25) reported
@ThreeUKSupport Hi after being promised a resolution by Friday it has still not been resolved. I have now been told they don’t know how long it will be till it’s sorted. This is not good enough
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David Cuckney (@DCuckney) reported
@ThreeUK must be the worst customer service ever. Signed up for new contracts and they still have not been activated a week later and no one can help when you call. Can someone get in contact with me
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ANDY (@GTFCDCCC) reported
@NotFarLeftAtAll @ThreeUK 4 months are you some of muppet !! Ive been with them years currently state of the art Iphone broadband 5G at £28 a month 👍 makes me wonder wot other **** you posting
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Geordie Armani (@GeordieArmani) reported
@NotFarLeftAtAll @ThreeUK We have sky at home, no complaints and excellent service.
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🥕 carrot 🥕 (@thecarr66639092) reported
@ThreeUKSupport I made complaint earlier x2 ( for both of my phones ) told them no I do not agree to close the complaint , but have received emails saying thanks for closing the complaints Not acceptable , will be going ombudsman