3 (Three)

3 (Three) Outage Report in Gatwick, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gatwick, Surrey, England 11/02/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gatwick, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Redhill, Crawley and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Internet
United KingdomCrawley Internet
United KingdomDorking Phone
United KingdomLeatherhead Internet
United KingdomHaywards Heath Phone
United KingdomEpsom Phone

Community Discussion

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3 (Three) Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Devonfleetfan Alex Milton (@Devonfleetfan) reported

    @ThreeUKSupport She has to ring back on monday. Then she is going to email your complaint dep, frustrating as we have been customers for 10 years each plus.

  • LizWalker72 Home Cooking Mum (@LizWalker72) reported

    @ThreeUK Hi, I have called customer services at least 5 times, each time I am told I will be emailed a proof of purchase in order to claim Samsung watch. Can you please help as the deadline is today.

  • cescaivy Cesca (@cescaivy) reported

    @iamthehounds @ThreeUK I’ve been getting these! Thank god for spelling errors!

  • JoeBaguley Joe Baguley (@JoeBaguley) reported

    @9600 @theonlyrobinson @ThreeUK Indeed, that’s kind of the point - the signal is stronger plugged into the antenna so the losses are fine - took me from 30-35Mb with occasional 40Mb to 50-55Mb with occasional 60Mb. Moderate improvement across the board in signal measures.

  • GetReadyForWar getreadyforwar (@GetReadyForWar) reported

    @TheJoshParkes @ThreeUK I've got a 5g phone and I haven't seen 5g appear yey. Standing next to a main mast doesn't count. Try an area that hasn't had signal boosts in years. Looks like @ThreeUK won't invest despite the paying customers suffering with reduced services.

  • MMupandare Martin (@MMupandare) reported

    @ThreeUK I upgrade last Nov, phone was delivered to a neighbour, I did not know. I called numerous times and you said you will recollect it. After 7 weeks chasing you and paying for phone I do not have; you now sayI have to call the police to resolve. Is this customer service?

  • HishySanky Hisham (@HishySanky) reported

    @ThreeUK I have had 2 of my phone contacts receive messages from me I didn’t send them I don’t know how this was done because my phone has been sat with me all day your customer service is closed and I need help with this ASAP as this a huge security breach please can you assist!

  • 9600 Andrew Back (@9600) reported

    @JoeBaguley @theonlyrobinson @ThreeUK That sounds like a lot of loss up at those frequencies, particularly if that's just RG58 or similar. Though I guess if the result is still a signal that's stronger than you get indoors...

  • squeak251 Gary Foster 🇪🇺🇬🇧 (@squeak251) reported

    @ThreeUKSupport There is an issue with the signal, but it has nothing to do with your staff hanging up on me, sometimes before they even talk to me.

  • jdibon Jeannie Di Bon (@jdibon) reported

    @ThreeUK cannot believe the service today. I’ve been a loyal customer for 13 years. My whole family is with 3. Apparently loyalty counts for nothing. I’m not ashamed to say I have been made to cry on the phone to an adviser. So shocked!