3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (33%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Redhill, Crawley and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Crawley |
Internet | |
| Dorking |
Phone | |
| Leatherhead |
Internet | |
| Haywards Heath |
Phone | |
| Epsom |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Milton
(@Devonfleetfan) reported
@ThreeUKSupport She has to ring back on monday. Then she is going to email your complaint dep, frustrating as we have been customers for 10 years each plus.
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Home Cooking Mum
(@LizWalker72) reported
@ThreeUK Hi, I have called customer services at least 5 times, each time I am told I will be emailed a proof of purchase in order to claim Samsung watch. Can you please help as the deadline is today.
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Cesca
(@cescaivy) reported
@iamthehounds @ThreeUK I’ve been getting these! Thank god for spelling errors!
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Joe Baguley
(@JoeBaguley) reported
@9600 @theonlyrobinson @ThreeUK Indeed, that’s kind of the point - the signal is stronger plugged into the antenna so the losses are fine - took me from 30-35Mb with occasional 40Mb to 50-55Mb with occasional 60Mb. Moderate improvement across the board in signal measures.
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getreadyforwar
(@GetReadyForWar) reported
@TheJoshParkes @ThreeUK I've got a 5g phone and I haven't seen 5g appear yey. Standing next to a main mast doesn't count. Try an area that hasn't had signal boosts in years. Looks like @ThreeUK won't invest despite the paying customers suffering with reduced services.
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Martin
(@MMupandare) reported
@ThreeUK I upgrade last Nov, phone was delivered to a neighbour, I did not know. I called numerous times and you said you will recollect it. After 7 weeks chasing you and paying for phone I do not have; you now sayI have to call the police to resolve. Is this customer service?
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Hisham
(@HishySanky) reported
@ThreeUK I have had 2 of my phone contacts receive messages from me I didn’t send them I don’t know how this was done because my phone has been sat with me all day your customer service is closed and I need help with this ASAP as this a huge security breach please can you assist!
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Andrew Back
(@9600) reported
@JoeBaguley @theonlyrobinson @ThreeUK That sounds like a lot of loss up at those frequencies, particularly if that's just RG58 or similar. Though I guess if the result is still a signal that's stronger than you get indoors...
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Gary Foster 🇪🇺🇬🇧
(@squeak251) reported
@ThreeUKSupport There is an issue with the signal, but it has nothing to do with your staff hanging up on me, sometimes before they even talk to me.
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Jeannie Di Bon
(@jdibon) reported
@ThreeUK cannot believe the service today. I’ve been a loyal customer for 13 years. My whole family is with 3. Apparently loyalty counts for nothing. I’m not ashamed to say I have been made to cry on the phone to an adviser. So shocked!