3 (Three)

3 (Three) Outage Report in Gatwick, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gatwick, Surrey, England 12/16/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gatwick, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaterham Internet
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomRedhill Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Ardingly, England

    @ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • bezzi_foley Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • markisone1 markisone (@markisone1) reported

    @ThreeUK Data service also not working in Aberdeen

  • Calummoore96 Calum (@Calummoore96) reported

    @ThreeUK How long is it expected to stay down for? It’s been all day and I have phone calls to make!

  • damian_gmail damian thord (@damian_gmail) reported

    @ThreeUK @ThreeUKSupport Today more problems and yet no compensation?? Annoyed I want something back

  • AdeW66 Ade (@AdeW66) reported

    @iD_Mobile_UK @ThreeUK 10hrs & you're working quickly!!! Absolutely awful!!! 😡

  • Doylerofficial1 David (@Doylerofficial1) reported

    @ThreeUK As a customer of 15/16 years, your network has went from the best to the worst. I told the advisor last time that when the next time the downtime occurs for the whole day, im walking away from my contract. Can someone contact me please to sort.

  • JUSTBEINGAL1VE Nnnooooooooooooooooooooooooooooooooooooooooooooooo (@JUSTBEINGAL1VE) reported

    @ThreeUK you’ve been fixing the same issue for 8 hours where is the update, this takes the piss

  • Whirlwind877 Emerson B (@Whirlwind877) reported

    @ThreeUK I really need to talk to my doctor who has been trying to ring me since 8:30am. It’s beyond inconvenient when you need to rely on a service that isn’t up to par.

  • Markcrockett8 Mark crockett (@Markcrockett8) reported

    @ThreeUKSupport Why has your whole network been down most of the day? Im paying for a service, and I have no access to it. It is not good enough Fix up

  • itsblatantlyme Simon Dean (@itsblatantlyme) reported

    @TrustedLeader @ThreeUK It does. It really does. Computers blow up, cars crash, someone outside cuts through a network cable. I mean having huge geographical redundant systems could help.... But I've seen a lot of things happening over the years.

  • GrowerTomUK GrowerTom (@GrowerTomUK) reported

    @CarlJon09271495 @ThreeUK I was on EE lost out twice last year once for 2 days so moved to 3 then this, they're all as bad as each othet