3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| Horsham |
Total Blackout | |
| Reigate |
Total Blackout | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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حاتم المدني Hatim Elmadani
(@HatimElmadani) reported
@ThreeUKSupport Yes without paying your unfair penalty, and you could at least return to me about they many outstanding complaints than the usual sweet answers for the public deception here when I raise this issue loudly several times
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Moderndas Gandhi
(@GandhiModerndas) reported
@ThreeUKSupport Sent msg 2 days ago.. no acknowledgement, don't know how it works but generally you'd expect a reply atleast, or this is normal with ThreeUK ? Not sure about actual resolution of the problem 🤔
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Amnesiasz
(@_Amnesiasz) reported
What is going on with your network? I'm barely getting one bar of signal and my Internet keeps dropping never had any issues prior hell even 5g was working fine I'm in NE29 8NU can you explain yourself? @ThreeUK @ThreeUKSupport
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Patch
(@patchterrier) reported
@ThreeUKSupport Currently had to hotspot off a neighbour’s @EE Signal.
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Nezih Savaşkan
(@watchvideosoul) reported
Holy cow, @ThreeUK Business side of things is a total shambles. I was hoping things would be easier as a business customer, but so far it's taken me three days, multiple emails, and currently an hour on the phone to get set up 1/2
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cmqmimi
(@MinqiCheng) reported
@ThreeUKSupport Hi - the issue has not been fixed despite chatting to customer services multiple times. Can someone pls look into it? I can’t check my allowance or buy add-on or anything on the app and website!
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smudger
(@smudger__) reported
@ThreeUKSupport Are you sure it’s an upgrade, that is actively being worked on, or is it broken - and nobody has gone to fix it over Easter? Because prior to Wednesday we were getting 5G speeds and now we are getting nothing. Doesn’t feel like an upgrade at all.
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Rob White
(@_RobW_) reported
@ThreeUKSupport what's happening with 5g broadband in Tooting? It's been terrible inthe past few weeks and today its unusable. Status page says you're working on a mast nearby but that's been going on for weeks. Will have to cancel if there's no improvement soon
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°|• Sir Bill - Retouching - 🅁🅅🄽
(@billgreenwood) reported
@threeuk after about 18 years it's time to say bye. My main number is going elsewhere. Failure to fix the signal in my area after repeated promises to do so has forced this. I've another number still in contact, as the service levels are bad, can I break this without penalty?
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Yatharth Parashar
(@YatharthParash2) reported
I was genuinely impressed by @ThreeUK network! Not once did my streaming services bugger even at the highest quality but then once I reached London it was surprising that the network was unusable. It’s just bizarre what happened!