3 (Three) Outage Report in Gatwick, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| Horsham |
Total Blackout | |
| Reigate |
Total Blackout | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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John - M0IDA
(@ItinerantHam) reported
from
Crawley, England
@ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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William northcott (big_will303)
(@cornish_will) reported
from
Billingshurst, England
@ThreeUKSupport network still down any news when it will be back up
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William northcott (big_will303)
(@cornish_will) reported
from
Billingshurst, England
@ThreeUKSupport @MissVancey We’ve got outage to
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly 💙
(@hemsleykelly) reported
@ThreeUKSupport No doesn't work
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUKSupport I have been suffering a lot without network from last 20days please do something to return my network i have been loosing many job interviews
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Ann
(@Ann86990920) reported
@ThreeUK I cancelled my sim without even inserting it in 2020 March. Filling online form. They have £265 against me. They had no customer services. It was worst time of my life when I spent hours to cancel my account once their services were opened. They still chasing me
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ɛʟʟɛ ɮɛʟʟɛ
(@ElleB2022) reported
@ThreeUKSupport @zarahsultana Why not address Zarah by her actual name? #rude
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Clare Nash
(@griffin_clare) reported
Dear @ThreeUK please could you explain why I, as a very long-term customer of yours, am treated far far worse than I would be if I were a new customer?
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Ann
(@Ann86990920) reported
@ThreeUK nightmare. You guys are horrendous... Asking for what I didn't use against your pathetic signal problem
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𓅀 𝕮æ𝖓
(@nscrut_) reported
@AlistairSanders @eiecampaign @ThreeUKSupport So if this is down to BBFC classification why are we not hearing about it from other providers who must surely follow the same guidelines
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Kerry
(@xx_Kerryanne) reported
@ThreeUKSupport I’m not getting any internet anywhere. When looking on your website every post code I put in says there are network issues in that area - what’s happening?!
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport @ThreeUK Can you check these postcodes because I can never get mobile data working despite having full signal and 4g connection. It really is bad every summer and winter isn't much better! ▪︎ TR27 4EP ▪︎ TR27 4NY • TR27 4FT I'm paying for unlimited data!