3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Crawley, Leatherhead, Haywards Heath, Redhill, Coulsdon, Ashtead, Dorking and Horsham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Gerry White SEO geek (@dergal) reported from Redhill, England
@ThreeUK I seriously would raise this as an issue
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neeraj chawla (@neerajchawla22) reported from Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Martin Smith (@Mpsmiffy) reported from Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Service please (@Unhappyconsume1) reported from Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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sam james. (@jamesysam002) reported from Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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J Chapman (@Lord_Chappers) reported from Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Colin Maddocks (@colin_maddocks) reported from Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Carlos De Santana (@CDeSantana) reported from Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhbeen Ahmad (@RhbeenA) reported
@ThreeUKSupport Big thanks to Christopher via live support. My sim was deactivated as I'm stuck abroad due to work/covid restrictions. Hadn't used the number for a while. Managed to get my number back online after talking through a few steps. Excellent customer service.
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David Walker 💙 (@1DaveyWalker) reported
@Craigo71 @ThreeUK @O2 I’ve been with O2 longer than 7 years and still got nothing 😭 it took them nearly 2 weeks ( I was without a phone ) to fix my phone and get it back to me
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Kris (@Kris50930426) reported
@ThreeUKSupport Before 7am on my iPhone 12 Pro Max 5G sim, 4G signal around 30-40mbps. Between 7am-11pm (roughly) 1-10mbps 4G Router with external Antennas (Works better with those) 1mbps-5mbps. It’s not the router, I’ve had other sims in it. Plus Three used to be good 5 months ago
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Red Beard (@Nickjames820) reported from Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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David Beddoes (@Filo221963) reported
@Craigo71 @ThreeUK @O2 I’ve been with O2 for well over 7 years, never had anything free 😡😡😡
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Christian (@FlappyBerk) reported
@ThreeUKSupport @RhbeenA Kirsty you're repeatedly ignoring me. Can you please respond to my tweet regarding the fraudulent contract raised by your tech support team?
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Andy williams (@andyrwilliams84) reported
@ThreeUKSupport Any ideas when... Later this year could be December. Three support did say "early 2021" but this is quickly passing.
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Gemma Bloemen (@gemmabloemen) reported
@ThreeUK when will you start supporting apple watch? Am considering leaving to a provider that does support this
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Kevin Purcell 🕹️ (@grayhaze) reported
@ThreeUKSupport At one point during my chat today I was offered a £51 refund, but then a subsequent customer service representative said I couldn't have it when I questioned the deduction of the termination fee.
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Gemma Worthington (@Gem_Worthington) reported
@ThreeUKSupport we have network outage in the area since lunchtime ish today. When will it be back. West London W5 postcode