3 (Three) Outage Report in Gatwick, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Crawley, Epsom, Caterham, Horsham, Reigate and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Epsom |
Internet | |
| Caterham |
Internet | |
| Horsham |
Total Blackout | |
| Reigate |
Total Blackout | |
| Redhill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
-
Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
-
J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
-
🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
-
neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
-
Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
-
Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
-
Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Koel Eudynamys
(@Krossenet) reported
Pay as you go 3 Mobile sim is not able to do incoming or outcoming calls, even 333, claiming "your service does not allow access to this number". No mobile data either. Missing out on calls that are crucial they are recieved, any help is appreciated? @ThreeUKSupport
-
Cloud6 Consulting
(@MarkRyanCloud6) reported
@ThreeUK I’ve been chasing an order placed on 12th. Your online chat support keeps fobbing me off and your telephone help are hopeless ! Promised return phone calls etc but you never do. Awful experience.
-
-
(@lovergirl4lyfxo) reported
@ThreeUK AGAIN the worst service provider !!!!
-
Alex Warner
(@CoachAWF) reported
@ThreeUKSupport I would like to request a phonecall from your customer service team regarding this matter I was made aware I was paying for 2 contracts for alot longer than I should have been and your customer service team wouldn't accept my postcode of the billing address It was set up in
-
Keith
(@keithy1988) reported
@ThreeUKSupport just a suggestion, broadband help, should also be available on web chat
-
Alex Warner
(@CoachAWF) reported
@ThreeUKSupport Yes I gave the postcode of the billing address that the account AT THAT TIME was accredited to you charged me for 2 years over the end of the end of the contract for two things I hadn't ever or been using NOT GOOD TO DO TO A CUSTOMER OF 11 YEARS
-
Geraldine Finnan
(@gfinnan) reported
@ThreeUK After several frustrating hours over many weeks spent on the phone to your customer services I decided to visit my local store in @touchwoodsolihull the Manager Kristian & his assistant could not have been more disinterested, unhelpful or rude 😡
-
Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK making it real easy as an existing customer to upgrade. Two different early upgrade fees, two different tariff costs, and three different level of tariffs to choose from. My options couldn't be put on an email, and it's not online. How can I make an informed choice? 🤔
-
nath
(@h3lter393) reported
@ThreeUK Brilliant when it works, shame your equipment is crap and your customer service have no idea of how good your service actually could be! Zen routers are rubbish!
-
John Pollard
(@Blackcupraa) reported
@ThreeUK I've been on your chat bot for over 30 minutes with no resolution to my query. What's the point in me asking you a question when you want me to repeat the question time and time again with the same answers? The issue is your service / signal is abhorrent. #complaint