3 (Three) Outage Report in Gatwick, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Gatwick, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Redhill and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Crawley |
Internet | |
| Dorking |
Phone | |
| Leatherhead |
Internet | |
| Haywards Heath |
Phone | |
| Epsom |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Bezzi Foley
(@bezzi_foley) reported
from
Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MIGUEL ANGEL
(@MIGUELA36758986) reported
@ThreeUKSupport 4.9% You knew about this since Oct 2020 and we were never informed by your colleagues. “We value your loyalty with us” is false. Every 2 years upgrading my phone with the best plan and we were never informed that a month later the price was going to be increased for both of us
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Jade Barnett
(@jmfcampbell) reported
@ThreeUKSupport It’s appalling though as it has taken around 10 phone calls by me to realise that the cancellation fee was the issue. Plus my investigations to find out expiry date of contract vs cancellation date. Surely the person who processed the first refund request should have noticed.
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MIGUEL ANGEL
(@MIGUELA36758986) reported
@ThreeUK 11 years with you as a loyal customer I had the worst customer service from you since upgrading my contact last Feb 21. You are misleading your customer with prices and services. Can’t wait to end this contract and move with another company that value loyal customers
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Louis Turfrey
(@SciFiGuru) reported
Dear @ThreeUKSupport - whats going on? The service for home mobile broadband has been apalling for the last month and is getting worse. Now it's not connecting at all on any of my devices. Speeds are sub 1 megabit at times. Can't work from home if I can't work from home!
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H 🍂
(@HAO4419) reported
@ThreeUKSupport Hi, I’ve cancelled my contract.. I’ve tried that through the app to cancel the contract and paid my outstanding balance I paid the amount and I received code to transfer my no. to other carrier but I wasn’t interested in that option
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Yasin Seedat
(@YasinSeedat) reported
@ThreeUKSupport Well, that was very helpful. Another joke of support revived after offering an empty hopeful public hand. You guys are the best. Deserving of an award 🥇
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ACE
(@i_amLarryJc) reported
@NenyeChelsea @ThreeUK Nigeria Barca fans supported Argentina against their own birth country but we're supposed to support another club because of two players.
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MIGUEL ANGEL
(@MIGUELA36758986) reported
@ThreeUKSupport That was never mentioned to us. How is it possible you did it to me in February and to my husband last week? He just got it and he is getting the price increased. We have been upgrading with you for 11 years so we know 3 very well. But this is the last time
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
Me: Hi @ThreeUK you have charged me £8 for a call I never made. Three: Yes we did. Me: Please refund me. Three: No we are unable to refund you, we can give you free allowances though. Me: I don't want that, I want my money back. Three: Sorry we cant do that. AVOID THREE MOBILE
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Rik-o-las
(@OriginalSchlik) reported
@ThreeUK are an awful awful company with data security breaches all over their company and are unwilling to assist my sister in cancelling a fraud on her account even insisting on sending debt collection to "sort it". Pleas e retweet and can anyone please assist us?