3 (Three) Outage in Bookham, Surrey, England

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

@ThreeUKSupport But you haven’t helped solve the problem at all.

@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

@ThreeUK need to speak to uk person who can help!! Foreign call centres:(

@ThreeUK hello Wimbledon area no data - any issues ?

@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUK fix your network, I don’t have connection and when I try to login to your live chat I prompted with code which need to be sent to my phone which doesn’t have connection! I TRIED TO CALL YOU AND YOUR CALL CENTER IS CLOSED! I need someone to contact me urgently!

@ChamPayneMusic @ThreeUK they will never fix it.

@ThreeUKSupport don't appreciate being spammed telling me how much I've spent on internet since February 16th about 30 times, and appreciate calling a help number that took ages to find to be charge £6 even less, now I've had to top up another £20. Not all of us are made of money

@ThreeUKSupport I’m having issues with my data. As soon as I am off WiFi I am unable to use my phone for anything other than calls or messaging. I can’t use my data to browse the internet or look at my social media pages. What is going on?

@ThreeUKSupport Unfortunately it looks like we are now ex-customers. If new customers can have their Hub delivered to an address of their choice I don’t see why we can’t. Their attitude was that it was tough luck and they seemed only too happy to cancel our contract

@ThreeUKSupport Hi Steph. I've been trying to join webchat. But because I have a web problem. That has been a difficult request from the word go.

@TalkTalk Still no help or resolution. Take a leaf out of @ThreeUK book.

@ThreeUKSupport Yes. We have now cancelled it as we cannot get hold of the hub. Nobody on the 3 broadband phone line or online chat could help with delivery to a different address. They suggested contacting 3 uk but the phone number we were given didn’t work

@ThreeUKSupport The outcome was that I did some shopping around for a better deal. Can’t wait to leave your network @ThreeUK Your service is diabolical all round.

@Italiakeogh @ThreeUK So frustrating. That’s I ended up leaving Vodafone a few years ago. Took me more than 10 phone calls to speak to someone who could resolve my issue!