3 (Three)

3 (Three) Outage Report in Bookham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Bookham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Bookham, Surrey, England 06/15/2024 11:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bookham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Guildford, Croydon, Mitcham, Balham, Kingston upon Thames, Twickenham, Morden, Crawley, Carshalton, Horley, Leatherhead, Feltham, Sutton and Streatham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomGuildford Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Bookham, England

Latest outage, problems and issue reports in Bookham and nearby locations:

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LuSchmoo Lu (@LuSchmoo) reported

    @daniel_durack @ThreeUKSupport Sorry to hear that, did they get it cancelled for you in the end? If not, try phoning 333 or 03333381001 and then they’d be able to cancel it from there. They can’t do it from here as they haven’t got account access.

  • raging_paul raging (@raging_paul) reported

    @threeuksupport @threeuk this morning I’m getting an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." So I can’t make any outgoing calls, any ideas what’s happened?

  • ads0608 Ads0608 (@ads0608) reported

    @ThreeUKSupport I was told by your customer services that there would be no early repayment if I used the code after 18/8 yet still charged one and to top it off customer services can’t take it off I have to wait 3 days then phone back as you can’t even call me to fix it! Terrible

  • IanMorris78 Ian Morris (@IanMorris78) reported

    @David__Penney @ThreeUK Steady on, they’ve only had *checks calendar* four years to fix this. I’m with you, I want the feature but I’ve given up hoping three will meet that need.

  • yasna_palmeiro Yasna Palmeiro-Silva (@yasna_palmeiro) reported

    awful service from @ThreeUK These 2 weeks I’ve got a speed of 1 Mb/s that does not support online meetings + Service is unstable through the whole day... Now using @EE top-up broadband. Complaint made and thinking about switching...

  • _EmmaLW_xo Em (@_EmmaLW_xo) reported

    @ThreeUKSupport are yous down nothing is loading? thanks

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • StefanMeyer71 Stefan Meyer (@StefanMeyer71) reported

    Hey, @ThreeUK. Call me old-fashioned, but I like my phone when it's usable. What the hell is going on in the #Guildford area? No signal for 3 of the last 4 hours.

  • jenthemilff amy adams (@jenthemilff) reported

    @ThreeUKSupport Nope my love arab name help an arab out

  • daniel_durack Daniel Durack (@daniel_durack) reported

    @ThreeUKSupport store, given sim and told I had everything I needed to set up, was not true, still can’t even log in to use the sim I was given in store. Customer service shockingly bad. You’ve stolen my money but also wasted hours of my life. I’ve never felt so screwed over by a company.